TOYOTA PRIUS C 2019 Owners Manual (in English)

4718-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U
If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
If a tow truck is not available in an emergency, your vehicle m ay be
temporarily towed using cables or chains secured to the emergen cy
towing eyelets. This should only be attempted on hard surfaced roads
for short distance at u nder 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes . The
vehicle’s wheels, drive train, a xles, steering and brakes must be in
good condition.
Using a flatbed truck
Emergency towing

4728-2. Steps to take in an emergency
PRIUS c_U
Take out the towing eyelet. (P. 502)
Remove the eyelet cover usi ng a flathead screwdriver.
To protect the bodywork, place a rag between the screwdriver an d the
vehicle body as shown in the illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
Emergency towing procedure
1
2
Ty p e AType B
3
4

4738-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Vehicles without a smart key system: Enter the vehicle being to wed
and start the hybrid system.
If the hybrid system does not start, turn the power switch to t he “ON” posi-
tion.
Vehicles with a smart key system : Enter the vehicle being towed
and start the hybrid system.
If the hybrid system does not start, turn the power switch to O N mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: P. 2 0 2
■While towing
If the hybrid system is off, the power assist for the brakes an d steering will not
function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in luggage compartment. (P. 503)
5
6
7

4748-2. Steps to take in an emergency
PRIUS c_U
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc. w hich place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hi t peo-
ple, and cause serious damage.
● Do not turn the power switch to the “LOCK” position (vehicles w ithout a
smart key system) or the power switch off (vehicles with a smart key sys-
tem).
There is a possibility that the steering wheel is locked and ca nnot be oper-
ated.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.

4758-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Vehicles without a smart key system: Do not tow the vehicle fro m the rear
when the power switch is in the “LOCK” position or the key is r emoved.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● Vehicles with a smart key system: Do not tow the vehicle from the rear
when the power switch off. The steering lock mechanism is not s trong
enough to hold the front wheels straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or re ar.
■ To prevent damage to the vehic le during emergency towing
Do not secure cables or chains to the suspension components.

4768-2. Steps to take in an emergency
PRIUS c_U
●Fluid leaks un der the vehicle
(Water dripping from the air conditioning a fter use is normal.)
● Flat-looking tires or uneven tire wear
● is shown on the multi-information display
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the hybrid system
● Engine missing, stumb ling or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one s ide when driving on a level road
● Loss of brake effectiveness, spongy feeling, pedal almost touch es
the floor
If you think something is wrong
If you notice any of the followi ng symptoms, your vehicle proba -
bly needs adjustment or repair. Contact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms

4778-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U
If a warning light turns on or a war ning
buzzer sounds
Calmly perform the following actions if any of the warning ligh ts
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.
Warning light and w arning buzzer list
Warning lightWarning light/Details/Actions
(U.S.A.)
(Canada)
Brake system warning light in red (warning buzzer)*1
•Low brake fluid
• Malfunction in the brake system
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
Brake system warning light in yellow
Indicates a malfunction in:
• The regenerative brake system; or
• The electronically controlled brake system
 Have the vehicle inspected by your Toyota dealer
immediately.

4788-2. Steps to take in an emergency
PRIUS c_U
Warning lightWarning light/Details/Actions
(U.S.A.)
(Canada)
Malfunction indicator lamp Indicates a malfunction in:
• The hybrid system;
• The electronic engine control system; or
• The electronic throttle control system
 Have the vehicle inspected by your Toyota dealer
immediately.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system
 Have the vehicle inspected by your Toyota dealer
immediately.
(U.S.A.)
(Canada)
ABS warning light Indicates a malfunction in:
• The ABS; or
• The brake assist system
 Have the vehicle inspected by your Toyota dealer
immediately.
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
 Have the vehicle inspected by your Toyota dealer
immediately.
(U.S.A.)
(Canada)Parking brake warning light (warning buzzer)*2
Indicates that the parking brake is engaged
 Release the parking brake.

4798-2. Steps to take in an emergency
8
When trouble arises
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Slip indicator lightIndicates a malfunction in:
• The VSC (Vehicle Stability Control) system;
• The TRAC (Traction Control) system; or
• The hill-start assist control system
The light will flash when the VSC, the TRAC or the ABS
system is operating.
 Have the vehicle inspected by your Toyota dealer
immediately.
Low fuel level warning light
Remaining fuel is low
When the remaining fuel is approximately 1.3 gal. (5.0 L,
1.1 Imp. gal.) or less, a buzzer sounds and comes on
 Refuel the vehicle.
Seat belt reminder light (warning buzzer)*3
Warns the driver and/or front passenger to fasten their
seat belts
 Fasten the seat belt.
If the front passenger’s seat is occupied, the front
passenger’s seat belt also needs to be fastened to
make the reminder light (warning buzzer) go off.
Master warning light
A buzzer sounds and the warning light comes on and
flashes to indicate that the master warning system has
detected a malfunction.
 P. 485
(Flashes or illumi-
nates)
PCS warning light
When a buzzer sounds simultaneously:
Indicates a malfunction has occurred in the PCS (Pre-Col-
lision System).
 Have the vehicle inspected by your Toyota dealer
immediately.
When a buzzer does not sound:
Indicate that the PCS (Pre-Collision System) has become
temporarily unavailable, corrective action may be neces-
sary.
 Possible causes and corrective actions
(P. 228, 485)
If the PCS (Pre-Collision System) or VSC (Vehicle Stability
Control) system is disabled, the PCS warning light will illu-
minate.
 P. 238
Warning lightWarning light/Details/Actions

4808-2. Steps to take in an emergency
PRIUS c_U
*1: Brake system warning buzzer: When there is a possible problem that could affect braking perf ormance,
the warning light will come on and a warning buzzer will sound.
*2: Parking brake engaged warning buzzer P. 205, 489
*3: Driver’s seat belt buzzer: Vehicles without a smart key system: The driver’s seat belt buzzer sounds
to alert the driver that his or her seat belt is not fastened. Once the power
switch is turned to the “ON” position, the buzzer sounds for 6 seconds. If
the vehicle reaches a speed of 12 mph (20 km/h), the buzzer sounds once.
If the seat belt is still unfastened after 24 seconds, the buzzer will sound
intermittently for 10 seconds. Then, if the seat belt is still unfastened, the
buzzer will sound in a different tone for 20 more seconds.
Vehicles with a smart key system: The driver’s seat belt buzzer sounds to
alert the driver that his or her seat belt is not fastened. Onc e the power
switch is turned to ON mode, the buzzer sounds for 6 seconds. I f the vehi-
cle reaches a speed of 12 mph (20 km/h), the buzzer sounds once. If the
seat belt is still unfastened after 24 seconds, the buzzer will sound intermit-
tently for 10 seconds. Then, if the seat belt is still unfasten ed, the buzzer
will sound in a different tone for 20 more seconds.
Front passenger’s seat belt buzzer:
The front passenger’s seat belt buzzer sounds to alert the fron t passenger
that his or her seat belt is not fastened. The buzzer sounds on ce if the
vehicle reaches a speed of 12 mph (20 km/h). If the seat belt i s still unfas-
tened after 24 seconds, the buzzer will sound intermittently fo r 10 seconds.
Then, if the seat belt is still unfastened, the buzzer will sou nd in a different
tone for 20 more seconds.
Tire pressure warning light When the light comes on:
Low tire inflation pressure such as
• Natural causes ( P. 4 8 1 )
• Flat tire ( P. 502)
 Adjust the tire inflation pressure to the specified
level.
The light will turn off after a few minutes. In case
the light does not turn off even if the tire inflation
pressure is adjusted, have the system checked by
your Toyota dealer.
When the light comes on after blinking for 1 minute:
Malfunction in t he tire pressure warning system
(  P. 4 8 2 )
 Have the system checked by your Toyota dealer.
Warning lightWarning light/Details/Actions