stop start TOYOTA PRIUS PLUG-IN HYBRID 2020 Repair Manual

5625-5. Using the driving support systems
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
■Operating conditions of hill-start assist control
When the following four conditions are met, the hill-start assist control will
operate:
●The shift position is in a position other than P or N (when starting off forward/
backward on an upward incline)
●The vehicle is stopped
●The accelerator pedal is not depressed
●The parking brake is not engaged
■Automatic system cancelation of hill-start assist control
The hill-start assist control will turn off in any of the following situations:
●Shift the shift position to P or N
●The accelerator pedal is depressed
●The parking brake is engaged
●No more than 2 seconds have elapsed after the brake pedal is released.
■Sounds and vibrations caused by the ABS, brake assist, VSC, TRC and
hill-start assist control systems
●A sound may be heard from the engine compartment when the brake pedal
is depressed repeatedly, when the hybrid system is started or just after the
vehicle begins to move. This sound does not indicate that a malfunction has
occurred in any of these systems.
●Any of the following conditions may occur when the above systems are
operating. None of these indicates that a malfunction has occurred.
• Vibrations may be felt through the vehicle body and steering.
• A motor sound may be heard also after the vehicle comes to a stop.
■ECB operating sound
ECB operating sound may be heard in the following cases, but it does not
indicate that a malfunction has occurred.
●Operating sound heard from the engine compartment when the brake pedal
is operated.
●Motor sound of the brake system heard from the front part of the vehicle
when the driver’s door is opened.
●Operating sound heard from the engine compartment when one or two min-
utes passed after the stop of the hybrid system.
■EPS operation sound
When the steering wheel is operated, a motor sound (whirring sound) may be
heard. This does not indicate a malfunction.

5645-5. Using the driving support systems
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
WARNING
■The ABS does not operate effectively when
● The limits of tire gripping performance have been exceeded (such as
excessively worn tires on a snow covered road).
● The vehicle hydroplanes while driving at high speed on wet or slick roads.
■ Stopping distance when the ABS is operating may exceed that of nor-
mal conditions
The ABS is not designed to shorten t he vehicle’s stopping distance. Always
maintain a safe distance from the vehicle in front of you, especially in the
following situations:
● When driving on dirt, gravel or snow-covered roads
● When driving with tire chains
● When driving over bumps in the road
● When driving over roads with potholes or uneven surfaces
■ TRC/VSC may not operate effectively when
Directional control and power may not be achievable while driving on slip-
pery road surfaces, even if the TRC/VSC system is operating. Drive the
vehicle carefully in conditions where stability and power may be lost.
■ Hill-start assist control does not operate effectively when
● Do not overly rely on hill-start assist control. Hill-start assist control may
not operate effectively on steep inclines and roads covered with ice.
● Unlike the parking brake, hill-start assist control is not intended to hold the
vehicle stationary for an extended period of time. Do not attempt to use
hill-start assist control to hold the vehicle on an incline, as doing so may
lead to an accident.
■ When the TRC/ABS/VSC is activated
The slip indicator light flashes. Always drive carefully. Reckless driving may
cause an accident. Exercise particular care when the indicator light flashes.

5796-1. Using the air conditioning system and defogger
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
6
Interior features
■ Heating
● In HV mode, the gasoline engine may operate in order to extract heat from
the engine coolant via the heater.
● In EV mode, heating is done by a heat pump system.
• When the outside temperature is low or it is snowing, compared to con-
ventional vehicles, heating may be less effective and warm air may not
come out.
• If frost has formed on the outside heat exchanger, the heating perfor-
mance will decline. The frost can be removed from the outside heat
exchanger by operating the Remote Ai r Conditioning System before driv-
ing ( P. 585). When frosted over, the heating operation of the Remote
Air Conditioning System starts after defrosting.
• When is turned on, the heating is controlled optimally. Therefore,
the set heating performance may not be achieved even if the fan speed
setting is increased.
● In the following situations the gasoline engine may operate in order to
extract heat from the engine coolant via the heater even in EV mode.
• The outside temperature is approx imately -10°C (14°F) or low
• is operating
■ Using automatic mode
Fan speed is adjusted automatically according to the temperature setting and
the ambient conditions.
Therefore, the fan may stop for a while until warm or cool air is ready to flow
immediately after is pressed.
• When the outside heat exchanger is
frosted over, fan speed declines and it
may become harder to heat the inte-
rior. However, it is not a malfunction.
In this situation, the air temperature
from the outlets may not change even
though the set temperature is raised.Outside heat exchanger

5876-1. Using the air conditioning system and defogger
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
6
Interior features
■When using the Remote Air Conditioning System
A charging message will be displayed on the multi-information display. Differ-
ent messages will be displayed depending on when the Remote Air Condi-
tioning System was started (after charging or during charging).
■While the Remote Air Conditioning System is operating
●Depending on the operating condition of the Remote Air Conditioning Sys-
tem, the electric fan may spin and an operating noise may be heard.
However, this does not indicate a malfunction.
●The Remote Air Conditioning System may stop operating temporarily if
other features that use electricity (for example, the seat heater, lights, wind-
shield wipers) are in operation or if the charge level of the 12-volt battery
becomes low.
●The headlights, windshield wiper, combination meter, etc. will not operate
while the Remote Air Conditioning System is operating.
■Electronic key battery depletion
P. 280
■When the electronic key battery is fully depleted
P. 688
■Customization
Setting (e.g. Operation using “A/C” on the wireless remote control) can be
changed. (Customizable features: P. 782)

608
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
6-4. Using the other interior features
■Using the wireless charger
Press the power supply
switch of the wireless char-
ger.
Switches on and off with each
press of the power supply
switch.
When turned on, the operation
indicator light (green) comes on.
Even with the hybrid system off,
the on/off state of the power
supply switch is memorized.
Place the charging side of
the portable device down.
When charging, the operation
indicator light (orange) comes
on.
If charging is not occurring, try
placing the portable device as
close to the center of the
charging area as possible.
When charging is complete, the operation indicator light (green) comes
on.
● Recharging function
• When charging is complete and after a fixed time in the charge
suspension state, charging restarts.
• When the portable device is moved, charging is stopped for a
moment and then it restarts.
1
2

6096-4. Using the other interior features
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
6
Interior features
■Lighting conditions of operation indicator light
*: Depending on the portable device, there are cases where the operation
indicator light will continue being lit up orange even after the charging is
complete.
●When the operation indicator light flashes
When an error occurs, the operation indicator light flashes an
orange color. Handle the error based on the following table.
Operation indicator lightConditions
Turning offWhen the Wireless charger power supply is
off
Green (comes on)On Standby (charging possible state)
When charging is complete*
Orange (comes on)
When placing the portable device on the
charging area (detecting the portable device)
Charging
Operation indicator
lightSuspected causesHandling method
Flashing repeatedly
once every second
(Orange)Vehicle to charger com-
munication failure.
Contact any autho-
rized Toyota retailer or
Toyota authorized
repairer, or any reliable
repairer.
Repeatedly flashes
3 times continuously
(Orange)
A foreign substance is
between the portable
device and charge area.
Remove the foreign
substance from
between portable
device and the charge
area.
The portable device is
out of sync due to the
device being shifted from
its position.Place the portable
device near the center
of the charge area.
Repeatedly flashes
4 times continuously
(Orange)Temperature rising
within the wireless char-
ger.Stop charging at once
and start charging
again after for a while.

610
Prius Plug-in Hybrid_OM_OM47D72E_(EE)6-4. Using the other interior features
■The wireless charger can be operated when
The power switch is in ACCESSORY or ON mode.
■Usable portable devices
Qi standard wireless charge standard can be used on compatible devices.
However, not all Qi standard devices and compatibility are guaranteed.
Starting with mobile phones and smart phones, it is aimed for low power elec-
trically supplied portable devices of no more than 5W.
■When covers and accessories are attached to portable devices
Do not charge in situations where cover and accessories not able to handle
Qi are attached to the portable device. Depending on the type of cover and
accessory, it may not be possible to charge. When charging is not performed
even with the portable device placed on the charge area, remove the cover
and accessories.
■While charging, noise enters the AM radio
Turn off the wireless charger and confirm that the noise has decreased. If the
noise decreases, continuously pushing the power supply switch of the wire-
less charger for 2 seconds, the frequency of the charger can be changed and
the noise can be reduced.
Also, on that occasion, the operation indicator light will flash orange 2 times.
■Important points of the wireless charger
●If the electronic key cannot be detected within the vehicle interior, charging
cannot be done. When the door is opened and closed, charging may be
temporarily suspended.
●When charging, the wireless charging device and portable device will get
warmer, however this is not a malfunction.
When a portable device gets warm while charging, charging may stop due
to the protection function on the portable device side. In this case, when the
temperature of the portable device drops significantly, charge again.
■Operation sounds
When the power supply is turned on, while searching for the portable device a
sound will be produced, however this is not a malfunction.

6907-3. Do-it-yourself maintenance
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
WARNING
■Battery precautions
Observe the following precautions.
Failure to do so may result in death or serious injury.
● Do not swallow the battery. Doing so may cause chemical burns.
● A coin battery or button battery is used in the electronic key. If a battery is
swallowed, it may cause severe chemical burns in as little as 2 hours and
may result in death or serious injury.
● Keep away new and removed batteries from children.
● If the cover cannot be firmly closed, stop using the electronic key and stow
the key in the place where children cannot reach, and then contact any
authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer as soon as possible.
● If you accidentally swallow a battery or put a battery into a part of your
body, get emergency medical attention immediately.
■ To prevent battery explosion or leakage of flammable liquid or gas
● Replace the battery with a new battery of the same type. If a wrong type of
battery is used, it may explode.
● Do not expose batteries to extremely low pressure due to high altitude or
extremely high temperatures.
● Do not burn, break or cut a battery.
■ Certification for the smart entry & start system
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT
TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
NOTICE
■ For normal operation after replacing the battery
Observe the following precautions to prevent accidents:
● Always work with dry hands.
Moisture may cause the battery to rust.
● Do not touch or move any other component inside the remote control.
● Do not bend either of the battery terminals.

703
8When trouble arises
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
8-1. Essential information
Emergency flashers ........... 704
If your vehicle has to
be stopped in an
emergency ....................... 705
If the vehicle is trapped in
rising water ...................... 706
8-2. Steps to take in an
emergency
If your vehicle needs
to be towed ...................... 707
If you think something is
wrong ............................... 713
If a warning light turns on
or a warning buzzer
sounds ............................. 714
If a warning message is
displayed ......................... 723
If you have a flat tire .......... 731
If the hybrid system will
not start............................ 749
If the electronic key does
not operate properly ........ 751
If the 12-volt battery is
discharged ....................... 755
If your vehicle
overheats ......................... 761
If the vehicle becomes
stuck ................................ 766

7168-2. Steps to take in an emergency
Prius Plug-in Hybrid_OM_OM47D72E_(EE)
(Flashes or illuminates)
PCS warning light
• When a buzzer sounds simultaneously:
Indicates a malfunction has occurred in the PCS (Pre-
Collision System).
 Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
• When a buzzer does not sound:
The PCS (Pre-Collision System) has become temporar-
ily unavailable, corrective action may be necessary.
 Follow the instructions displayed on the multi-infor-
mation display. ( P. 416, 723)
If the PCS (Pre-Collision System) or VSC (Vehicle Stability
Control) system is disabled, the PCS warning light will illu-
minate.
 P. 428
(Orange)
LTA indicator (warning buzzer)
Indicates a malfunction in the LTA (Lane Tracing Assist)
 Follow the instructions displayed on the multi-infor-
mation display. ( P. 444)
Slip indicator light
Indicates a malfunction in:
• The VSC system;
• The TRC system; or
• The hill-start assist control system
 Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
The light will flash when the ABS, VSC or TRC system is
operating.
High coolant temperature warning light
• When the light flashes:
Indicates that the engine coolant temperature is too high
The light changes from a flashing to a solid light when
the temperature further increases
 Immediately stop the vehicle in a safe place.
( P. 761)
• When the light comes on without flashing:
Indicates a malfunction in the exhaust heat recirculator
system
 Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
Warning lightWarning light/Details/Actions