stop start TOYOTA PRIUS PLUS 2017 Owner's Guide

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7When trouble arises
PRIUS +_OM_OM47B24E_(EE)7-1. Essential information
Emergency flashers ........... 378
If your vehicle has to be stopped in an
emergency ....................... 379 7-2. Steps to take in an
emergency
If your vehicle needs to be towed ...................... 380
If you think something is wrong ............................... 386
If a warning light turns on or a warning buzzer
sounds ............................. 387
If a warning message is displayed ......................... 400
If you have a flat tire (vehicles with spare
tire) .................................. 417
If you have a flat tire (vehicles without spare
tire) .................................. 431
If the hybrid system will not start............................ 448
If the electronic key does not operate properly ........ 450
If the 12-volt battery is discharged ....................... 452
If your vehicle overheats ......................... 457
If the vehicle becomes stuck ................................ 462

3907-2. Steps to take in an emergency
PRIUS +_OM_OM47B24E_(EE)
(If equipped)
Parking lock system warning message (warning buzzer)Indicates a malfunction in the shift control system when
the vehicle is stopped
• In this situation, there is a possibility that the parkinglock mechanism will not work. When parking, park the
vehicle on a flat surface and apply the parking brake
securely.
• The power switch may not be turned off. If this happens,
applying the parking brake will enable the switch to be
turned off.
→ Have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional immediately.
(If equipped)
Hybrid battery indicator light The hybrid battery (traction battery) will soon need to be
inspected or replaced
Have the hybrid battery (traction battery) inspected by any
authorized Toyota dealer or re pairer, or another duly quali-
fied and equipped professional immediately.
*2
→ Have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional immediately.
(If equipped)
LED headlight warning light Indicates a malfunction in the LED headlights
The LED headlights will not normally illuminate when
there is a malfunction, however they may be able to illu-
minate depending on the nature of the problem.
→ Have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional immediately.
(Flashes)
(If equipped)
P position request indicator light (warning buzzer)
The amount of charge remaining in the hybrid battery
(traction battery) has fallen because the shift position has
been left in N for a long time
→ Because recharging is not possible when the shift
position is in N, shift the shift position to P when
parking the vehicle for a long time.
• The driver’s door has been opened while the shift posi- tion is in N, D or B
• An attempt has been made to start the hybrid system
while the shift position is in anything other than P
→ Shift the shift position to P.
Warning lightWarning light/Details/Actions

4017-2. Steps to take in an emergency
PRIUS +_OM_OM47B24E_(EE)
7
When trouble arises
Warning message and warning buzzer list
Warning messageDetails/Actions
(If equipped)
Indicates that:
• There is a high possibility of a frontal collision;
or
• The pre-crash braking function is operatingA buzzer also sounds.
→ Slow the vehicle by applying the brakes.
(If equipped)
Indicates that your vehicle is nearing the vehicle
ahead (in vehicle-to-vehicle distance control
mode)
A buzzer also sounds.
→ Slow the vehicle by applying the brakes.
Indicates that the accelerator pedal is depressed
while the shift position is in N
A buzzer also sounds.
→ Release the accelerator pedal and shift the
shift position to D or R.
Indicates that the accelerator pedal is depressed
to stop the vehicle on an upward slope etc.
A buzzer also sounds. If this continues, the
hybrid system may overheat.
→ Release the accelerator pedal and depress
the brake pedal.
Indicates that the hybrid battery (traction battery)
power has dropped because a long period of time
has elapsed after shifting the shift position to N
A buzzer also sounds.
→ Restart the hybrid system when starting
the vehicle.
(Flashes)
(Flashes)
(Flashes)

4057-2. Steps to take in an emergency
PRIUS +_OM_OM47B24E_(EE)
7
When trouble arises
An attempt was made to change the shift position
to B when the shift position was P or N. A buzzer also sounds.
→ Change the shift position to D, and then
change the shift position to B.
An attempt was made to change the shift position
to R, D or B with the power switch on (READY
indicator turned off).
A buzzer also sounds.
→ After starting the hybrid system, change
the shift position to R, D or B
*.
*: When changing the shift position to B, first
change the shift position to D, and then
change the shift position to B.
An attempt was made to change the shift position
from P with the brake pedal released. A buzzer also sounds.
→ When changing the shift position from P,
depress the brake pedal.
An attempt was made to change the shift position
to B when the shift position was R.
A buzzer also sounds.
The shift position automatically changed to N.
→ Change the shift position to D, and then
change the shift position to B.
An attempt was made to change the shift position
to D while the vehicle was driven in reverse.
A buzzer also sounds.
The shift position automatically changed to N.
→ Stop the vehicle, and then change the shift
position.
Warning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
(Flashes)
(Flashes)

4067-2. Steps to take in an emergency
PRIUS +_OM_OM47B24E_(EE)
An attempt was made to change the shift position
to R while the vehicle was moving forward. A buzzer also sounds.
The shift position automatically changed to N.
→ Stop the vehicle, and then change the shift
position.
Indicates that the P position switch is pressed
while the vehicle is running.
A buzzer also sounds.
The shift position automatically changed to N.
→ To shift the shift position to P, stop the
vehicle completely and press the P posi-
tion switch.
→ To continue driving, shift the shift position
to D or R.
Insufficient 12-volt battery charge
The parking lock mechanism may not function.
The hybrid system may not be able to start.
The power switch may not be able to be turned
off. In this case, the power switch may be
turned off by applying the parking brake.
After charging the 12-volt battery, the message
may continue to be displayed until the shift
position is changed from P.
A buzzer also sounds.
→ When parking, choose a level location and
apply the parking brake securely.
→ Maintain the hybrid system operation state
for approximately 15 minutes or more to
recharge the 12-volt battery.
→ The hybrid system will not start: Start the
hybrid system by following the “If the
12-volt battery is discharged” procedure
(→ P. 452).
→ If the message does not disappear: The
12-volt battery may be deteriorating.
The 12-volt battery may be discharged if
this continues. Have the 12-volt battery
inspected at any auth orized Toyota dealer
or repairer, or another duly qualified and
equipped professional.
Warning messageDetails/Actions
(Flashes)
(Flashes)

4077-2. Steps to take in an emergency
PRIUS +_OM_OM47B24E_(EE)
7
When trouble arises
Shift control system malfunction A buzzer also sounds.
→ Have the vehicle inspected by any autho-
rized Toyota dealer or repairer, or another
duly qualified and equipped professional.
• The hybrid system may not be able to start.
• The parking lock mechanism may not func- tion. When parking, choose a level location
and apply the parking brake securely.
• The power switch may not be able to be turned off. In this case, the power switch
may be turned off by applying the parking
brake.
Shift control system malfunction A buzzer also sounds.
→ Have the vehicle inspected by any autho-
rized Toyota dealer or repairer, or another
duly qualified and equipped professional
immediately. If not inspected, vehicle sys-
tems may stop operating normally.
Shift control system communication malfunction
A buzzer also sounds.
→ Have the vehicle inspected by any autho-
rized Toyota dealer or repairer, or another
duly qualified and equipped professional.
• The hybrid system may not be able to start.
• May not be switched to the P position. When parking, choose a level location and
apply the parking brake securely.
• The automatically P position selection func-
tion ( →P. 219) may not function. Before
turning the power switch off, securely press
the P position switch, and be sure to check
that the shift position is in P by verifying the
shift position or P position switch operation
indicator lights.
• The power switch may not be able to be turned off. In this case, the power switch
may be turned off by applying the parking
brake.
Warning messageDetails/Actions

4517-2. Steps to take in an emergency
PRIUS +_OM_OM47B24E_(EE)
7
When trouble arises
Press the power switch.
In the event that the hybrid system still cannot be operated, contact
any authorized Toyota dealer or repairer, or another duly qualified and
equipped professional.
■ Stopping the hybrid system
Set the parking brake, shift the shift position to P and press the power switch
as you normally do when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced imm ediately when the battery is depleted.
( → P. 361)
■ Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered. ( →P. 98)
■ Changing power switch modes
Release the brake pedal and press the power switch in step
above.
The hybrid system does not start and modes will be changed each time the
switch is pressed. ( →P. 210)
■ When the electronic key does not work properly
●Make sure that the smart entry & start system has not been deactivated in
the customization setting. If it is off, turn the function on.
(Customizable features: →P. 477)
● Check if battery-saving mode is set. If it is set, cancel the function.
(→ P. 155)
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4587-2. Steps to take in an emergency
PRIUS +_OM_OM47B24E_(EE)
The coolant level is satisfactory if it is between the “FULL” and
“LOW” lines on the reservoir.Reservoir
“FULL” line
“LOW” line
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
Start the hybrid system and turn the air conditioning system on to
check that the radiator cooling fans operate and to check for
coolant leaks from the radiator or hoses.
The fans operate when the air condi tioning system is turned on immedi-
ately after a cold start. Confirm that the fans are operating by checking
the fan sound and air flow. If it is difficult to check these, turn the air con-
ditioning system on and off repeatedly. (The fans may not operate in
freezing temperatures.)
If the fans are not operating:
Stop the hybrid system immediately and contact any authorized
Toyota dealer or repairer, or another duly qualified and equipped
professional.
If the fans are operating:
Have the vehicle inspected at the nearest any authorized Toyota
dealer or repairer, or another duly qualified and equipped profes-
sional.
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4607-2. Steps to take in an emergency
PRIUS +_OM_OM47B24E_(EE)
After stopping the hybrid system and waiting for 5 minutes or
more, start the hybrid system and check for the instrument clus-
ter or multi-information display.
If the hybrid system overheat warning light does not turn off or
the message does not disappear:
Stop the hybrid system and contact any authorized Toyota dealer
or repairer, or another duly qualified and equipped professional.
If the hybrid system overheat warning light does not come on or
the message is not displayed:
The hybrid system temperature has dropped and the vehicle may
be driven normally.
However, if the warning light comes on again frequently or the message
appears again frequently, contact any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional.
WARNING
■ When inspecting under the hood of your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
●If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot.
● After the hybrid system has been turned off, check that the indicator on the
power switch and the “READY” indicator are off.
When the hybrid system is operating, the gasoline engine may automati-
cally start, or the cooling fan may suddenly operate even if the gasoline
engine stops. Do not touch or approach rotating parts such as the fan,
which may lead to fingers or clothing (especially a tie, a scarf or a muffler)
getting caught, resulting in serious injury.
● Do not loosen the coolant reservoir cap while the hybrid system and radia-
tor are hot.
High temperature steam or coolant could spray out.
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4627-2. Steps to take in an emergency
PRIUS +_OM_OM47B24E_(EE)
If the vehicle becomes stuck
Set the parking brake and shift the shift position to P. Stop the
hybrid system.
Remove the mud, snow or sand from around the stuck tire.
Place wood, stones or some other material under the tires to help
provide traction.
Restart the hybrid system.
Shift the shift position to D or R, release the parking brake and
carefully apply the accelerator to free the vehicle.
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
WARNING
■ When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the
surrounding area is clear to avoid striking other vehicles, objects or people.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When changing the shift position
Be careful not to change the shift position with the accelerator pedal
depressed.
Changing the shift position to any positions other than P or N may cause the
vehicle to accelerate abruptly, causing an accident and resulting in death or
serious injury.
NOTICE
■To avoid damage to the hybrid transmission and other components
●Avoid spinning the wheels and depressing the accelerator pedal more
than necessary.
● If the vehicle remains stuck even after these procedures are performed,
the vehicle may require towing to be freed.
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