TOYOTA PRIUS PRIME 2020 Owners Manual (in English)

PRIUS PRIME_OM_OM47C77U_(U)
Pictorial indexSearch by illustration
1For safety
and securityMake sure to read through them
2Plug-in hybrid
systemPlug-in hybrid system features, charging method,
etc.
3Instrument
clusterHow to read the gauges and meters, the variety of
warning lights and indicators, etc.
4Operation of
each componentOpening and closing the doors and windows,
adjustment before driving, etc.
5DrivingOperations and advice which are necessary for
driving
6Interior featuresUsage of the interior features, etc.
7Maintenance
and careCaring for your vehicle and maintenance
procedures
8When trouble
arisesWhat to do in case of malfunction or emergency
9Vehicle
specificationsVehicle specifications, customizable features, etc.
10For ownersReporting safety defects for U.S. owners, and seat
belt, SRS airbag and headlight aim instructions for
Canadian owners
IndexSearch by symptom
Search alphabetically

TABLE OF CONTENTS2
PRIUS PRIME_OM_OM47C77U_(U)For your information....................... 8
Reading this manual .................... 14
How to search .............................. 15
Pictorial index .............................. 16
1-1. For safe use
Before driving ...................... 26
For safe driving ................... 28
Seat belts ............................ 30
SRS airbags ........................ 36
Front passenger occupant classification system ......... 50
Exhaust gas precautions ..... 56
1-2. Child safety Riding with children ............. 57
Child restraint systems ........ 58
1-3. Emergency assistance Safety Connect.................... 76
1-4. Theft deterrent system Immobilizer system ............. 83
2-1. Plug-in hybrid system Plug-in hybrid system features ............................. 86
Plug-in hybrid system precautions ....................... 98
Plug-in hybrid vehicle driving tips ....................... 105
EV driving range................ 108 2-2. Charging
Charging equipment .......... 110
Charging cable .................. 115
Smart lid & connector locking system ................. 121
Power sources that can be used................................. 131
Charging methods ............. 134
Charging tips ..................... 139
Things to know before charging........................... 141
How to charge ................... 146
Using the charging timer function ............................ 157
When normal charging cannot be carried out....... 180
3. Instrument cluster Combination meter ............ 192
Warning lights and indicators ......................... 201
Main display....................... 209
Multi-information display ............................. 218
Head-up display................. 251
Energy monitor/ consumption screen
(vehicles with 7-inch
display) ............................ 259
Energy monitor/ consumption screen/
detail screen (vehicles
with 11.6-inch display) ..... 265
1For safety and security
2Plug-in hybrid system
3Instrument cluster

3
1
9 8
7
6 4 3
2
PRIUS PRIME_OM_OM47C77U_(U)
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5
4-1. Key informationKeys .................................. 274
4-2. Opening, closing and locking the doors
Side doors ......................... 279
Back door .......................... 285
Smart key system.............. 290
4-3. Adjusting the seats Front seats ........................ 299
Rear seats ......................... 301
Head restraints .................. 303
4-4. Adjusting the steering wheel and mirrors
Steering wheel .................. 306
Inside rear view mirror....... 308
Outside rear view mirrors ............................. 310
4-5. Opening and closing the windows
Power windows ................. 312 5-1. Before driving
Driving the vehicle ............. 318
Cargo and luggage ............ 330
Vehicle load limits .............. 333
Trailer towing ..................... 334
Dinghy towing .................... 335
5-2. Driving procedures Power (ignition) switch....... 336
Hybrid transmission ........... 342
Turn signal lever ................ 348
Parking brake .................... 349
5-3. Operating the lights and wipers
Headlight switch ................ 350
Automatic High Beam ........ 355
Fog light switch .................. 360
Windshield wipers and washer ............................. 362
5-4. Refueling Opening the fuel tank cap................................... 368
4Operation of each
component5Driving

TABLE OF CONTENTS4
PRIUS PRIME_OM_OM47C77U_(U)5-5. Using the driving support
systems
Toyota Safety Sense P ..... 373
PCS (Pre-Collision System) ........................... 381
LDA (Lane Departure Alert with steering
control) ............................ 393
Dynamic radar cruise control with full-speed
range ............................... 403
Driving mode select switch .............................. 419
BSM (Blind Spot Monitor) ........ 421
• The Blind Spot Monitor
function ......................... 425
• The Rear Cross Traffic Alert function ................. 428
Intuitive parking assist ....... 433
Parking Support Brake function ........................... 443
S-APGS (Simple Advanced Parking
Guidance System) .......... 455
Driving assist systems....... 489
5-6. Driving tips Winter driving tips.............. 495 6-1. Using the air conditioning
system and defogger
Automatic air conditioning system (vehicles with
7-inch display) ................. 500
Automatic air conditioning system (vehicles with
11.6-inch display) ............ 511
Remote Air Conditioning System ............................ 522
Heated steering wheel/ seat heaters..................... 526
6-2. Using the interior lights Interior lights list................. 528• Front interior light .......... 529
• Front personal lights ...... 529
• Rear interior light ........... 530
6-3. Using the storage features List of storage features ...... 531• Glove box ...................... 532
• Console box .................. 532
• Cup holders ................... 533
• Bottle holders/door pockets.................. 534
• Auxiliary boxes .............. 535
• Seat back pockets ......... 535
Luggage compartment features ........................... 536
6Interior features

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9 8
7
6 4 3
2
PRIUS PRIME_OM_OM47C77U_(U)
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6-4. Using the other interior features
Other interior features ....... 540 • Sun visors ..................... 540
• Vanity mirrors................ 540
• Power outlets ................ 541
• USB charging ports....... 542
• Wireless charger ........... 544
• Armrest ......................... 553
• Coat hooks.................... 553
• Assist grips ................... 554
Garage door opener .......... 555 7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 564
Cleaning and protecting the vehicle interior ........... 569
7-2. Maintenance Maintenance requirements ................... 575
General maintenance ........ 578
Emission inspection and maintenance (I/M)
programs ......................... 581
7-3. Do-it-yourself maintenance Do-it-yourself service precautions ...................... 582
Hood .................................. 585
Positioning a floor jack....... 587
Engine compartment ......... 588
Tires................................... 602
Tire inflation pressure ........ 611
Wheels............................... 614
Replacing the tire............... 617
Air conditioning filter .......... 628
Wiper insert replacement..................... 632
Electronic key battery ........ 635
Checking and replacing fuses ................................ 638
Headlight aim..................... 641
Light bulbs ......................... 643
7Maintenance and care

TABLE OF CONTENTS6
PRIUS PRIME_OM_OM47C77U_(U)8-1. Essential information
Emergency flashers .......... 652
If your vehicle has to be stopped in an
emergency ...................... 653
If the vehicle is trapped in rising water .................. 654
8-2. Steps to take in an emergency
If your vehicle needs to be towed ......................... 655
If you think something is wrong .............................. 661
If a warning light turns on or a warning buzzer
sounds ............................ 662
If a warning message is displayed ......................... 672
If you have a flat tire .......... 680
If the hybrid system will not start ........................... 697
If the electronic key does not operate properly ........ 699
If the 12-volt battery is discharged ...................... 703
If your vehicle overheats ... 709
If the vehicle becomes stuck................................ 714 9-1. Specifications
Maintenance data (fuel, oil level, etc.) .......... 718
Fuel information ................. 727
Tire information.................. 730
9-2. Customization Customizable features ....... 741
9-3. Initialization Items to initialize ................ 752
Reporting safety defects for U.S. owners ........................ 754
Seat belt instructions for Canadian owners
(in French)................................ 755
SRS airbag instructions for Canadian owners
(in French)................................ 757
Headlight aim instructions for Canadian owners
(in French)................................ 766
8When trouble arises9Vehicle specifications
10For owners

7
1
9 8
7
6 4 3
2
PRIUS PRIME_OM_OM47C77U_(U)
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5
What to do if... (Troubleshooting) .................... 770
Alphabetical index...................... 774
Index
For vehicles with the navigation system, refer to the “NAVIGATI ON
SYSTEM OWNER’S MANUAL” for information regarding the equip-
ment listed below.
• Navigation system
• Audio system
• Rear view monitor system• Hands-free system (for cellular phone)
For vehicles with the multimedia system, refer to the “MULTIMED IA
OWNER’S MANUAL” for information regarding the equipment listed
below.
• Audio/visual system
• Rear view monitor system• Hands-free system (for cellular phone)

8
PRIUS PRIME_OM_OM47C77U_(U)
For your infor mation
Please note that this manual applies to all models and explains all equipment,
including options. Therefore, you may find some explanations fo r equipment
not installed on your vehicle.
All specifications provided in this manual are current at the t ime of printing.
However, because of the Toyota policy of continual product improvement, we
reserve the right to make changes at any time without notice.
Depending on specifications, the vehicle shown in the illustrat ions may differ
from your vehicle in terms of equipment.
Approximately five hours after the hybrid system is turned off, you may hear
sound coming from under the vehicle for several minutes. This i s the sound of
a fuel evaporation leakage check and, it does not indicate a ma lfunction.
A wide variety of non-genuine spare parts and accessories for T oyota vehi-
cles are currently available in the market. You should know tha t Toyota does
not warrant these products and is not responsible for their per formance,
repair, or replacement, or for any damage they may cause to, or adverse
effect they may have on, your Toyota vehicle.
This vehicle should not be modified with non-genuine Toyota pro ducts. Modi-
fication with non-genuine Toyota products could affect its perf ormance, safety
or durability, and may even violate governmental regulations. In addition,
damage or performance problems resulting from the modification may not be
covered under warranty.
Main Owner’s Manual
Noise from under vehicle after turning off the hybrid system
Accessories, spare parts and m odification of your Toyota

PRIUS PRIME_OM_OM47C77U_(U)
9
The installation of a mobile two-way radio system in your vehicle could affect
electronic systems such as:
● Hybrid system
● Multiport fuel injection system/sequential multiport fuel injection system
● Toyota Safety Sense P
● Anti-lock brake system
● SRS airbag system
● Seat belt pretensioner system
Be sure to check with your Toyota dealer for precautionary meas ures or spe-
cial instructions regarding instal lation of a mobile two-way radio system.
High voltage parts and cables on the hybrid vehicles emit appro ximately the
same amount of electromagnetic waves as the conventional gasoli ne pow-
ered vehicles or home electronic appliances despite of their el ectromagnetic
shielding.
Unwanted noise may occur in the reception of the mobile two-way radio.
Installation of a mobile two-way radio system

10
PRIUS PRIME_OM_OM47C77U_(U)The vehicle is equipped with sophisticated computers that will
record certain
data, such as:
The recorded data varies according to the vehicle grade level and options
with which it is equipped
These computers do not record conversations or sounds, and only record
images outside of the vehicle in certain situations.
• Engine speed/Electric motor speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving assist systems, such as the AB S and pre-
collision system
• Images from the camera (available only when certain safety sys tems are
activated, which varies depending on the vehicle specifications).
• Hybrid battery (traction battery) status
●Data Transmission
Your vehicle may transmit the data recorded in these computers to Toyota
without notification to you.
●Data usage
Toyota may use the data recorded in these computers to diagnose malfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party exc ept:
• With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased
• In response to an official request by the police, a court of l aw or a govern-
ment agency
• For use by Toyota in a lawsuit.
• For research purposes where the data is not tied to a specific vehicle or
vehicle owner
●Recorded image information can be erased by your Toyota dealer.
The image recording function can be disabled. However, if the f unction is
disabled, data from when the pre-collision system operates will not be avail-
able.
●To learn more about the vehicle data collected, used and shared by Toy-
ota, please visit www.toyota.com/privacyvts/
.
If your Toyota has Safety Connect and if you have subscribed to those ser-
vices, please refer to the Safety Connect Telematics Subscription Service
Agreement for information on data collected and its usage.
To learn more about the vehicle data collected, used and shared by Toyota,
please visit www.toyota.com/privacyvts/
.
Vehicle data recording
Usage of data collected thr ough Safety Connect (U.S.mainland
only)