battery TOYOTA PRIUS PRIME 2020 Warranties & Maintenance Guides (in English)

SAFETY PRECAUTIONS
Your Prius has both high-voltage DC and AC systems as well as a 12-volt system. Both
DC and AC high voltage are very dangerous and can cause personal injury, severe burns,
electric shock and even fatal injury.
To avoid personal injury, please follow all caution labels attached to high-voltage parts.
Do not touch or attempt to remove or replace any high-voltage (orange-colored) wiring
and connectors. Do not touch the service plug located in the driver’s side trim of the trunk.
If an accident occurs, do not touch any high-voltage wiring, connectors or parts such as the
inverter unit or hybrid vehicle battery assembly.
Do not touch the potassium hydroxide electrolyte that might spill or leak from the hybrid
vehicle battery as the result of an accident. If potassium hydroxide electrolyte gets on
your skin or in your eyes, neutralize it immediately with a saturated boric acid solution
(ratio: 80 grams boric acid to two liters water). Seek immediate medical attention.
If a vehicle fire occurs, extinguish it with a Class D powder-type fire extinguisher.
Toyota recommends having maintenance and repairs for your Prius performed
by an authorized Toyota dealership. To locate your nearest authorized Toyota
dealership, contact the Toyota Customer Experience Center at (800) 331-4331
or log on to www.toyota.com .

12
GENERAL WARRANTY PROVISIONS
WARRANTY COVERAGE AT A GLANCE
2Specic components may have longer coverage under terms of the Powert\
rain Warranty.Federal Emission Control Warranty1Exception of the Hybrid Battery Warranty coverage of 10 years/150,000 mi\
les, whichever occurs rst.
1
2
Your Warranties in Detail
WARRANTY

14

WHAT IS COVERED
AND HOW LONG
Basic Warranty
This warranty covers repairs and
adjustments needed to correct defects
in materials or workmanship of any
part supplied by Toyota, subject to the
exceptions indicated under “What
Is Not Covered” on pages 15–16.
Coverage is for 36 months or 36,000 miles,
whichever occurs first, with the exception of
wheel alignment and wheel balancing, which
are covered for 12 months or 12,000 miles,
whichever occurs first.
Hybrid System Warranty
This warranty covers repairs needed to
correct defects in materials or workmanship
of the components listed here and supplied
by Toyota, subject to the exceptions indicated
under “What Is Not Covered” on pages 15–16.
The Toyota Hybrid Warranty is in effect for
8 years or 100,000 miles from the vehicle’s
in-service date, whichever occurs first for the
following components:
•
Hybrid battery control module
(battery voltage sensor)
•
Hybrid control module
(power management control module)
• Inverter with converter




Hybrid Battery Warranty
This warranty covers repairs needed to
correct defects in materials or workmanship
of the components listed here and supplied
by Toyota, subject to the exceptions indicated
under “What Is Not Covered” on pages 15–16.
The Toyota Hybrid Battery Warranty is in
effect for 10 years or 150,000 miles from
the vehicle’s in-service date, whichever
occurs first.
Powertrain Warranty
This warranty covers repairs needed to
correct defects in materials or workmanship
of any component listed below and supplied
by Toyota, subject to the exceptions indicated
under “What Is Not Covered” on pages 15–16.
Coverage is for 60 months or 60,000 miles,
whichever occurs first.
Engine
Cylinder block and head and all internal
parts, timing gears and gaskets, timing
chain/belt and cover, valve covers, oil pan,
oil pump, engine mounts, engine control
computer, water pump, fuel pump, seals
and gaskets.
Transaxle/Motor/Generator
Case and all internal parts, transaxle
mounts, seals and gaskets.
Front-Wheel-Drive System
Final drive housing and all internal parts,
axle shafts, drive shafts, constant velocity
joints, front hub and bearings, seals
and gaskets.
NEW VEHICLE LIMITED WARRANTY
Your Warranties in Detail
WARRANTY

16


Gradual Capacity Reduction
of Traction Battery
(Lithium-ion Battery)
Lithium-ion battery capacity (the ability to
hold a charge) gradually reduces with time
and use. This is a natural characteristic of
lithium-ion batteries. The extent at which
capacity is reduced changes drastically
depending on the environment (ambient
temperature, etc.) and usage conditions such
as how the vehicle is driven and how the
lithium-ion battery is charged. Reduction of
lithium-ion battery capacity is NOT covered
under warranty. In order to lessen the
possibility of capacity reduction, follow the
directions listed in the Owner’s Manual under
“Capacity Reduction of the Hybrid Battery
( Traction Battery).”
Maintenance Expense
Normal maintenance services such as:
• Engine tune-ups
• Replacement of fluids and filters
• Lubrication
• Cleaning and polishing
• Replacement of spark plugs and fuses
•
Replacement of worn wiper blades, brake
pads/linings and clutch linings
Vehicles with Altered Odometer
Failure of a vehicle on which the odometer
has been altered so that actual vehicle
mileage cannot be readily determined.


Salvage or Total-Loss Vehicles
Any vehicle that has ever been issued a
“salvage” title or similar title under any
state’s law, or has ever been declared a
“total loss” or equivalent by a financial
institution or insurer, such as by payment
for a claim in lieu of repairs because the
cost of repairs exceeded the cash value of
the vehicle. This exclusion does not apply to
the emission control warranties, including
Emission Control Warranty Enhancements
or any open Safety Recalls/SSCs/LSCs.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure. Such
damages include but are not limited to
inconvenience; the cost of transportation,
telephone calls and lodging; the loss of
personal or commercial property; and the
loss of pay or revenue.
Disclaimer of Extra
Expenses and Damages
The performance of necessary repairs
and adjustments is the exclusive remedy
under this warranty or any implied
warranty. Toyota does not authorize
any person to create for it any other
obligation or liability in connection with
this vehicle. Toyota shall not be liable
for incidental or consequential damages
resulting from breach of this written
warranty or any implied warranty. Any
implied warranty of merchantability or
fitness for a particular purpose is limited
to the duration of this written warranty,
except in states where this limitation
is not allowed.
NEW VEHICLE LIMITED WARRANTY
Your Warranties in Detail
WARRANTY

20


Hybrid System
•
Battery control module
(battery voltage sensor) (8/80)*
• Battery thermistor
• Generator
• Hybrid battery*
•
Hybrid control module (power
management control module) (8/80)*
• Inverter with converter*
• Motor
•
System main relay and battery
current sensor
Ignition System
• Ignition coil and ignitor
• Ignition wires
• Spark plugs†



Positive Crankcase Ventilation
(PCV) System
• Oil filler cap
• PCV valve or orifice
Other Parts Used in
Above Systems
• Data link connector (8/80)
•
Hoses, clamps, fittings, tubing and
mounting hardware
•
Malfunction indicator light and bulb (8/80)
• Pulleys, belts and idlers
• Sealing gaskets and devices
• Sensors, solenoids, switches and valves
FEDERAL EMISSION CONTROL WARRANTY
* Covered under the Hybrid System Warranty for eight years or 100,000 miles, whichever occurs first, with the
exception of the Hybrid Battery covered for ten years or 150,000 miles, whichever occurs first.
† Warranted until first required maintenance under terms of the California Emission Control Warranty.
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
Your Warranties in Detail
WARRANTY

25

MANUFACTURER’S
WARRANTY COVERAGE
Selected States
1
For 15 years or 150,000 miles, whichever
occurs first: 2
•
If your vehicle fails a smog-check test,
all necessary repairs and adjustments
will be made by Toyota to ensure
that your vehicle passes the test.
This is your Emission Control System
PERFORMANCE WARRANTY .
•

Subject to the specific terms pertaining to
maintenance described on the following
pages, if any e missions-related part is
defective, the part will be r epaired or
replaced by Toyota. This is your Emission
Control System DEFECT WARR ANT Y.



Delaware, Pennsylvania and
Washington Vehicles Only
3
1) For three years or 50,000 miles,
whichever occurs first:
•
If your vehicle fails a smog-check test,
all necessary repairs and adjustments
will be made by Toyota to ensure that
your vehicle passes the test. This is
your Emission Control System
PERFORMANCE WARRANTY.
•
If an emissions-related part listed on
pages 19 –20 is defective, the part will be
repaired or replaced by Toyota. This is your
SHORT-TERM Emission Control System
DEFECT WARR ANT Y. Specific components
may have longer coverage under the terms
of the Powertrain Warranty.
2) For seven years or 70,000 miles,
whichever occurs first:
•
If an emissions-related part listed on
page 2 7 is defective, the part will be
repaired or replaced by Toyota. This is
your LONG-TERM Emission Control
System DEFECT WARR ANT Y.
CALIFORNIA EMISSION CONTROL WARRANTY
1
Applies to California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Rhode Island and Vermont
vehicles equipped with a California Certified Emission Control System.
2 Warranty coverage for the hybrid battery is 10 years or 150,000 miles, whichever occurs first.
3 Applies to Delaware, Pennsylvania and Washington vehicles equipped with a California Certified Emission Control.
Your Warranties in Detail
WARRANTY

27
PARTS LIST:
LONG-TERM EMISSION
DEFECT WARRANTY
The parts listed here are covered for seven
years or 70,000 miles whichever occurs first.
Air/Fuel Metering System
•
Engine control computer
(engine control module)
• Fuel pump
• Throttle body
Air Induction System
• Intake manifold

Catalyst System
•
Exhaust front pipe (including
catalytic converter)
• Exhaust manifold
EGR System
• EGR valve
Evaporative Control System
• Charcoal canister
• Fuel tank




















Hybrid System
•
Battery control module
(battery voltage sensor)†
• Brake master cylinder for HV
•
Electric vehicle charger
• Hybrid battery†
• Hybrid battery heater
• Hybrid battery heater relay
• Hybrid battery junction block
• Hybrid control module†
•
Inverter with converter†
• Oil pump with motor
•
Transaxle (including motor
and generator)
CALIFORNIA EMISSION CONTROL WARRANTY
†
Covered under the Hybrid System Warranty for eight years or 100,000 miles, whichever occurs first, with the exception of
the Hybrid Battery covered for ten years or 150,000 miles, whichever occurs first.
Your Warranties in Detail
WARRANTY

40
5,000 miles or 6 months
Check installation of driver’s floor mat

Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires

Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Replace engine oil and oil filter2

Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
5

Replace engine oil and oil filter2

Tighten nuts and bolts on chassis
and body

Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Clean HV battery cooling intake filter
Replace engine oil and oil filter2

10,000 miles or 12 months)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Replace engine oil and oil filter2
Rotate tires

Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots

Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
5

Tighten nuts and bolts on chassis
and body
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Clean HV battery cooling intake filter



Dealer Service verification:
D
ate:
Mileage: D
ealer Service verification:
D
ate:
Mileage:
Maintenance Log
MAINTENANCE LOG
MAINTENANCE

41
15,000 miles or 18 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires

Visually inspect brake linings/drums and brake pads/discs
NOTE: If 0W-16 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following:

_
Ball joints and dust covers _
Exhaust pipes and mountings

_
Brake lines and hoses _
Radiator, condenser and/or intercooler
_ Cabin air filter _
Steering gear

_
Drive shaft boots _
Steering linkage and boots

_
Engine/Inverter coolant
4




_
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect engine air filter
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:5
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis and body
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
Clean HV battery cooling intake filter
Replace engine oil and oil filter2

Dealer Service verification:
D
ate: Mileage:
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2
Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated.4 Refer to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for
more inf ormation.
5
Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
NOTE: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may
shorten the life of the cabin air filter. Replacement may be needed if you notice
reduced air flow from the air conditioner and heater or if the windows fog easily
when you use the Fresh mode. Consult your dealer if any of these conditions occur.
Maintenance Log
MAINTENANCE LOG
MAINTENANCE

42
20,000 miles or 24 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Replace engine oil and oil filter2
Rotate tires

Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots

Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
6

Tighten nuts and bolts on chassis
and body
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Clean HV battery cooling intake filter



25,000 miles or 30 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires

Visually inspect brake linings/drums
and brake pads/discs
NOTE: If 0W-16 oil WAS NOT used at
the last oil change, replace engine oil
and oil filter.
2
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Replace engine oil and oil filter2

Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
6
Replace engine oil and oil filter2

Tighten nuts and bolts on chassis
and body
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Clean HV battery cooling intake filter
Replace engine oil and oil filter2
Dealer Service verification:
D
ate:
Mileage: D
ealer Service verification:
D
ate:
Mileage:
Maintenance Log
MAINTENANCE LOG
MAINTENANCE