fuel TOYOTA PRIUS PRIME 2020 Warranties & Maintenance Guides (in English)

7
THE IMMOBILIZER KEY

THE NEW WORLD OF
ANTI-THEFT TECHNOLOGY
This Toyota vehicle may be equipped
with an electronic “immobilizer” anti-theft
system. When the key is inserted into the
ignition switch it transmits an electronic
code to an immobilizer computer. The
engine will only start if the code in the
key matches the code in the immobilizer.
If the code does not match, the immobilizer
disables the ignition and fuel systems.
While an exact physical copy of the key
will open the door and allow retrieval of
items locked in the vehicle, it won’t start
the vehicle unless the key has the same
code as the immobilizer.


SECURITY
For security purposes, access to key
codes and service procedures for
electronically registering replacement

keys is restricted. Only a Toyota dealer
or certain bonded/registered independent
locksmiths can generate replacement keys.
Introduction
INTRODUCTION

14

WHAT IS COVERED
AND HOW LONG
Basic Warranty
This warranty covers repairs and
adjustments needed to correct defects
in materials or workmanship of any
part supplied by Toyota, subject to the
exceptions indicated under “What
Is Not Covered” on pages 15–16.
Coverage is for 36 months or 36,000 miles,
whichever occurs first, with the exception of
wheel alignment and wheel balancing, which
are covered for 12 months or 12,000 miles,
whichever occurs first.
Hybrid System Warranty
This warranty covers repairs needed to
correct defects in materials or workmanship
of the components listed here and supplied
by Toyota, subject to the exceptions indicated
under “What Is Not Covered” on pages 15–16.
The Toyota Hybrid Warranty is in effect for
8 years or 100,000 miles from the vehicle’s
in-service date, whichever occurs first for the
following components:
•
Hybrid battery control module
(battery voltage sensor)
•
Hybrid control module
(power management control module)
• Inverter with converter




Hybrid Battery Warranty
This warranty covers repairs needed to
correct defects in materials or workmanship
of the components listed here and supplied
by Toyota, subject to the exceptions indicated
under “What Is Not Covered” on pages 15–16.
The Toyota Hybrid Battery Warranty is in
effect for 10 years or 150,000 miles from
the vehicle’s in-service date, whichever
occurs first.
Powertrain Warranty
This warranty covers repairs needed to
correct defects in materials or workmanship
of any component listed below and supplied
by Toyota, subject to the exceptions indicated
under “What Is Not Covered” on pages 15–16.
Coverage is for 60 months or 60,000 miles,
whichever occurs first.
Engine
Cylinder block and head and all internal
parts, timing gears and gaskets, timing
chain/belt and cover, valve covers, oil pan,
oil pump, engine mounts, engine control
computer, water pump, fuel pump, seals
and gaskets.
Transaxle/Motor/Generator
Case and all internal parts, transaxle
mounts, seals and gaskets.
Front-Wheel-Drive System
Final drive housing and all internal parts,
axle shafts, drive shafts, constant velocity
joints, front hub and bearings, seals
and gaskets.
NEW VEHICLE LIMITED WARRANTY
Your Warranties in Detail
WARRANTY

15
NEW VEHICLE LIMITED WARRANTY
Restraint Systems Warranty
This warranty covers repairs needed to
correct defects in materials or workmanship
of any seatbelt or air bag system supplied by
Toyota, subject to the exceptions indicated
under “What Is Not Covered” on pages 15–16.
Coverage is for 60 months or 60,000 miles,
whichever occurs first.
For vehicles sold and registered in the
state of Kansas, the warranty for seatbelts
and related components is 10 years,
regardless of mileage.
Corrosion Perforation Warranty
This warranty covers repair or replacement
of any original body panel that develops
perforation from corrosion (rust-through),
subject to the exceptions indicated under
“What Is Not Covered” on pages 15–16.
Coverage is for 60 months, regardless
of mileage.
For information on how to protect your
vehicle from corrosion, refer to sections
related to maintenance and care in the
Owner’s Manual.
To w i n g
When your vehicle is inoperable due to
failure of a warranted part, towing service
to the nearest authorized Toyota dealership
is covered.


WHAT IS NOT COVERED
This warranty does not cover damage or
failures resulting directly or indirectly from
any of the following:
• Fire, accidents or theft
• Abuse or negligence
•
Misuse — for example, racing
or overloading
• Improper repairs
•
Alteration or tampering, including
installation of non-Genuine
Toyota Accessories
•
Lack of or improper maintenance,
including use of fluids and fuel
other than those specified in the
Owner’s Manual
•
Installation of non-Genuine Toyota Parts
•
Airborne chemicals, tree sap, road
debris (including stone chips), rail dust,
salt, hail, floods, wind storms, lightning
and other environmental conditions
• Water contamination
This warranty also does not cover the following:
Tires
Tires are covered by a separate warranty
provided by the tire manufacturer. See
page 31.
Normal Wear and Tear
Noise, vibration, cosmetic conditions and
other deterioration caused by normal wear
and tear.
Your Warranties in Detail
WARRANTY

19


WHAT IS NOT COVERED
These warranty obligations do not apply
to failures or noncompliance caused by:
•
The use of replacement parts not
certified in accordance with aftermarket
parts certification regulations.
•
The use of replacement parts not
equivalent in quality or design to
original equipment parts.
Provisions under the “What Is Not
Covered” section of the New Vehicle
Limited Warranty also apply to
this warranty.


WARRANTY PARTS LIST
Air/Fuel Metering System
• Air/fuel ratio feedback control system
•
Electronic fuel injection system components

–
Airflow sensor

–
Engine control module (8/80)

–
Throttle body

–
Other components
Air Induction System
•
Intake manifold and intake air surge tank
Catalyst System
• Catalytic converter and protector (8/80)
• Constricted fuel filler neck
• Exhaust manifold
• Exhaust pipe (manifold to catalyst
and/or catalyst to catalyst)
Evaporative Control System
• Charcoal canister
• Diaphragm valve
• Fuel filler cap
• Fuel tank
FEDERAL EMISSION CONTROL WARRANTY
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
Your Warranties in Detail
WARRANTY

24


Vehicles equipped with a California
Certified Emission Control System
that are registered and operated in
California or any state that adopts
California emission warranty provisions
are covered by this warranty. Currently,
Connecticut, Delaware, Maine,
Maryland, Massachusetts, New Jersey,
New York, Oregon, Pennsylvania, Rhode
Island, Vermont and Washington are the
other states to which this warranty
applies. Vehicles covered by this
warranty are also covered by the
Federal Emission Control Warranty
(see page 18).

YOUR WARRANTY RIGHTS
AND OBLIGATIONS
The California Air Resources Board (CARB)
and Toyota are pleased to explain the
emission control system warranty for your
2020 vehicle. In California, new motor
vehicles must be designed, built and
equipped to meet the state’s stringent
anti-smog standards. CARB regulations
require that Toyota must warrant the
emission control system on your vehicle
for the time periods indicated on the next
page, provided there has been no abuse,
neglect or improper maintenance of
your vehicle.
Your emission control system may include
parts such as the fuel injection system,
ignition system, catalytic converter and
engine computer. Also included may be
hoses, belts, connectors and other
emissions-related assemblies.
Where a warrantable condition exists,
Toyota will repair your vehicle at no cost
to you, including diagnosis, parts and labor.
CALIFORNIA EMISSION CONTROL WARRANTY
Your Warranties in Detail
WARRANTY

27
PARTS LIST:
LONG-TERM EMISSION
DEFECT WARRANTY
The parts listed here are covered for seven
years or 70,000 miles whichever occurs first.
Air/Fuel Metering System
•
Engine control computer
(engine control module)
• Fuel pump
• Throttle body
Air Induction System
• Intake manifold

Catalyst System
•
Exhaust front pipe (including
catalytic converter)
• Exhaust manifold
EGR System
• EGR valve
Evaporative Control System
• Charcoal canister
• Fuel tank




















Hybrid System
•
Battery control module
(battery voltage sensor)†
• Brake master cylinder for HV
•
Electric vehicle charger
• Hybrid battery†
• Hybrid battery heater
• Hybrid battery heater relay
• Hybrid battery junction block
• Hybrid control module†
•
Inverter with converter†
• Oil pump with motor
•
Transaxle (including motor
and generator)
CALIFORNIA EMISSION CONTROL WARRANTY
†
Covered under the Hybrid System Warranty for eight years or 100,000 miles, whichever occurs first, with the exception of
the Hybrid Battery covered for ten years or 150,000 miles, whichever occurs first.
Your Warranties in Detail
WARRANTY

43
30,000 miles or 36 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Replace cabin air filter
Replace engine air filter
Replace engine oil and oil filter2
Rotate tires
Inspect the following:
_

Automatic transmission for signs of leakage

_
Ball joints and dust covers

_
Brake lines and hoses

_

Brake linings/drums and
brake pads/discs
4

_
Drive shaft boots

_
Engine/Inverter coolant
5

_Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
Tighten nuts and bolts on chassis and body
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
Clean HV battery cooling intake filter





_
Exhaust pipes and mountings

_

Fuel lines and connections, fuel tank band
and fuel tank vapor vent system hoses

_
Fuel tank cap gasket

_
Radiator, condenser and/or intercooler

_
Steering gear

_
Steering linkage and boots
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2
Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated. 4 Inspect thickness measurement and disc runout.5


Refer to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for
more inf ormation.
6
Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Dealer Service verification:
D
ate: Mileage:
Maintenance Log
MAINTENANCE LOG
MAINTENANCE

47
60,000 miles or 72 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Replace cabin air filter
Replace engine air filter
Replace engine oil and oil filter2
Rotate tires
Inspect the following:
_
Automatic transmission for signs of leakage

_
Ball joints and dust covers

_
Brake lines and hoses

_

Brake linings/drums and
brake pads/discs
4

_
Drive shaft boots

_
Engine/Inverter coolant
5

Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
Replace automatic transmission fluid
Tighten nuts and bolts on chassis and body
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
Clean HV battery cooling intake filter

1
Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2
Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated. 4 Inspect thickness measurement and disc runout.5 Refer to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for
more inf ormation.
6
Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.

_
Exhaust pipes and mountings

_
Fu el lines and connections, fuel tank band
and fuel tank vapor vent system hoses

_
Fuel tank cap gasket

_
Radiator, condenser and/or intercooler

_
Steering gear

_
Steering linkage and boots
Dealer Service verification:
D
ate:
Mileage:
Maintenance Log
MAINTENANCE LOG
MAINTENANCE

51
90,000 miles or 108 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Replace cabin air filter
Replace engine air filter
Replace engine oil and oil filter2
Rotate tires
Inspect the following:
_

Automatic transmission for signs of leakage

_
Ball joints and dust covers

_
Brake lines and hoses

_

Brake linings/drums and brake pads/discs
4

_
Drive shaft boots

_
Engine/Inverter coolant
5

_
Exhaust pipes and mountings


Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
Tighten nuts and bolts on chassis and body
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
Clean HV battery cooling intake filter


_

Fuel lines and connections, fuel tank band
and fuel tank vapor vent system hoses

_
Fuel tank cap gasket

_
Radiator, condenser and/or intercooler

_
Steering gear

_
Steering linkage and boots
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2
Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated. 4 Inspect thickness measurement and disc runout.5


Refer to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for
more inf ormation.
6
Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Dealer Service verification:
D
ate:
Mileage:
Maintenance Log
MAINTENANCE LOG
MAINTENANCE

55
120,000 miles or 144 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Replace cabin air filter
Replace engine air filter
Replace engine oil and oil filter2
Replace spark plugs4
Rotate tires
Inspect the following:
_

Automatic transmission for signs of leakage

_
Ball joints and dust covers

_
Brake lines and hoses

_

Brake linings/drums and brake pads/discs
5

_
Drive shaft boots

_
Engine/Inverter coolant
6

_
Exhaust pipes and mountings

Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:7
Replace automatic transmission fluid
Tighten nuts and bolts on chassis and body
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
Clean HV battery cooling intake filter

1
Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2
Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated. 4 Maintenance services of spark plugs are required under the terms of the Emissions Control Warranty. For vehicles
corresponding to PZEV the replacement interval is 150,000 miles.
5 Inspect thickness measurement and disc runout.6
Refer to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for
more inf ormation.
7
Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.

_

Fuel lines and connections, fuel tank band
and fuel tank vapor vent system hoses

_
Fuel tank cap gasket

_
Radiator, condenser and/or intercooler

_
Steering gear

_
Steering linkage and boots
Dealer Service verification:
D
ate:
Mileage:
Maintenance Log
MAINTENANCE LOG
MAINTENANCE