key TOYOTA PRIUS PRIME 2020 Warranties & Maintenance Guides (in English)
[x] Cancel search | Manufacturer: TOYOTA, Model Year: 2020, Model line: PRIUS PRIME, Model: TOYOTA PRIUS PRIME 2020Pages: 68, PDF Size: 1.66 MB
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TABLE OF CONTENTS
WARRANTY INFORMATION
INTRODUCTION
Satisfaction Down the Road  4
If You Need Assistance 
  5
The Immobilizer Key 
 7
Transportation Assistance 
 9
YOUR WARRANTIES IN DETAIL
General Warranty Provisions  10
New Vehicle Limited Warranty 
 14
Federal Emission Control Warranty 
 18
California Emission Control Warranty 
  24
Tire Limited Warranty 
  31
YOUR RESPONSIBILITIES
Operation and Maintenance  32
Obtaining Warranty Service 
 34 
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THE IMMOBILIZER KEY
 
THE NEW WORLD OF   
ANTI-THEFT TECHNOLOGY
This Toyota vehicle may be equipped  
with an electronic “immobilizer” anti-theft   
system. When the key is inserted into the 
ignition switch it transmits an electronic   
code to an immobilizer computer. The   
engine will only start if the code in the   
key matches the code in the immobilizer.   
If the code does not match, the immobilizer 
disables the ignition and fuel systems.   
While an exact physical copy of the key   
will open the door and allow retrieval of   
items locked in the vehicle, it won’t start   
the vehicle unless the key has the same  
code as the immobilizer.
 
 
SECURITY
For security purposes, access to key  
codes and service procedures for 
electronically registering replacement 
 
keys is restricted. Only a Toyota dealer  
or certain bonded/registered independent 
locksmiths can generate replacement keys.
Introduction 
INTRODUCTION  
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REPLACING THE KEY
Upon purchase, each vehicle should have   
two master keys and an aluminum tag   
with a key-code imprinted on it.
To generate a fully functional replacement   
key (one that will both open the doors and 
start the engine), one of the master keys   
is required. To make a key that will open   
the door for retrieval of items locked   
inside the vehicle, the aluminum key-code   
tag can be used. If a master key or the 
aluminum key-code tag is not available,   
a Toyota dealer or certain registered   
locksmiths can obtain the key code from   
a restricted-access database. These   
businesses can also access a service   
utility to reprogram the immobilizer if   
all registered master keys have been   
lost. If a Toyota dealer is not available,   
please refer to www.aloa.org  to find  
a bonded/registered locksmith who   
performs high-security key service.
 
 
KEEPING THE KEY SAFE 
Replacing an immobilizer key may be   
costly. It is advisable to keep a spare   
master key and the aluminum key-code   
tag in a safe place. If you record the   
key-code in more than one place, do not 
record it in a way that can be easily   
identified and associated with the vehicle.   
It is wise to keep a copy of the key-code 
outside of the vehicle.
If the vehicle was delivered with less than 
two keys and the aluminum key-code tag, 
consider having the Toyota dealer or a 
qualified independent automotive locksmith 
make a duplicate key before you need it.
THE IMMOBILIZER KEY
Introduction 
INTRODUCTION  
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W
e realize that your confidence  
in the quality and reliability   
of our products was a key   
factor in your decision to buy a Toyota.   
We also know how disruptive the loss   
of transportation can be to your daily   
routine. That’s why we’re pleased   
to offer you the benefits of our   
Transportation Assistance Policy.
Under this policy, you are eligible   
for transportation assistance if your   
Toyota must be kept overnight for   
warranty-covered repairs. The policy   
applies when your vehicle must be kept 
overnight for any of the following reasons:
•    The warranty repairs will take longer   
than one day to complete.
•    The warrantable condition requires 
extensive diagnosis.
•    The parts needed for the warranty   
repairs are not readily available and   
your vehicle is inoperative or unsafe   
to drive. The policy does not apply when warranty 
repairs can be completed in one day but   
the vehicle must be kept overnight due to 
dealer or owner scheduling conflicts.
The Transportation Assistance Policy   
applies for the duration of the New Vehicle 
Limited Warranty. The policy applies to all 
2020 model-year Toyotas sold and   
serviced by authorized Toyota dealerships   
in the mainland United States and Alaska.
For further details, please consult your   
Toyota dealer.
TRANSPORTATION ASSISTANCE
Introduction 
INTRODUCTION  
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VEHICLE IDENTIFICATION
Model 
In-service date 
Selling dealership 
Key number 
Body style 
Mileage at delivery 
Selling dealership phone number 
Vehicle Identification Number 
Maintenance Log 
MAINTENANCE