phone TOYOTA PRIUS PRIME 2023 Owners Manual

11
• An agreement from the vehicle’s owner (or the lessee for a leased
vehicle) is obtained
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota
may:
• Use the data fo r research on
vehicle safety performance
• Disclose the data to a third party for research purposes without
disclosing information about the
specific vehicle or vehicle owner
The SRS airbag and seat belt
pretensioner devices in your
Toyota contain explosive chemi-
cals. If the vehicle is scrapped
with the airbags and seat belt
pretensioners left as they are,
this may cause an accident such
as fire. Be sure to have the sys-
tems of the SRS airbag and seat
belt pretensioner removed and
disposed of by a qualified ser-
vice shop or by your Toyota
dealer before you scrap your
vehicle.
Special handling may apply,
See www.dtsc.ca.gov/
hazardouswaste/perchlorate.
Your vehicle has components
that may contain perchlorate. These components may include
the airbags, seat belt preten-
sioners, wireless remote control
batteries, and the batteries in
the tire pressure warning valve
and transmitters.
The word “QR Code” is regis-
tered trademark of DENSO
WAVE INCORPORATED in
Japan and other countries.
Scrapping of your Toyota
Perchlorate Material
“QR Code”
WARNING
■General precautions while
driving
Driving under the influence: Never
drive your vehicle when under the
influence of alcohol or drugs that
have impaired your ability to oper-
ate your vehicle. Alcohol and cer-
tain drugs delay reaction time,
impair judgment and reduce coor-
dination, which could lead to an
accident that could result in death
or serious injury.
Defensive driving: Always drive
defensively. Anticipate mistakes
that other drivers or pedestrians
might make and be ready to avoid
accidents.
Driver distraction: Always give
your full attention to driving. Any-
thing that distracts the driver,
such as adjusting controls, talking
on a cellular phone or reading can
result in a collisio n with resulting
death or serious injury to you,
your occupants or others.

22Pictorial index
Window lock switch ...........................................................P.229
*1: If equipped
*2: Refer to “MULTIMEDIA OWNER’S MANUAL”.Meter control switches ............... .......................................P.162
Phone switch
*
Driving assist switch .................................................P.334, 343
LTA (Lane Tracing Assist) switch ....................................P.305
Cruise control switches
Dynamic radar cruise control ...............................................P.331
Cruise control .......................................................................P.342
Audio remote control switches
*
Talk switch*
*
: Refer to “MULTIMEDIA OWNER’S MANUAL”.
O
A
B
C
D
E
F
G

651-3. Emergency assistance
1
For safety and security
1-3.Emergency assistance
Microphone
“SOS” button
LED light indicators
Subscribers have the following
Safety Connect services avail-
able:
 Automatic Collision Notifica-
tion
*
Helps drivers receive necessary
response from emergency service
providers. ( 
P.67)
*: U.S. Patent No. 7,508,298 B2
Stolen Vehicle Location
Helps drivers in the event of vehicle
theft. (
P.67)
Emergency Assistance Button
(“SOS”)
Connects drivers to response-cen-
ter support. ( 
P.67)
Enhanced Roadside Assis-
tance
Provides drivers various on-road
assistance. ( 
P.68)
Safety Connect
Safety Connect is a sub-
scription-based telematics
service that uses Global
Positioning System (GPS)
data and embedded cellular
technology to provide
safety and security features
to subscribers. Safety Con-
nect is supported by
Toyota’s designated
response center, which
operates 24 hours per day, 7
days per week.
Safety Connect service is
available by subscription on
select, telematics hardware-
equipped vehicles.
By using the Safety Connect
service, you are agreeing to
be bound by the Telematics
Subscription Service Agree-
ment and its Terms and
Conditions, as in effect and
amended from time to time,
a current copy of which is
available at Toyota.com in
the United States,
Toyotapr.com in Puerto
Rico and Toyota.ca in Can-
ada. All use of the Safety
Connect service is subject
to such then-applicable
Terms and Conditions.
System components
Services
A
B
C

661-3. Emergency assistance
After you have signed the
Telematics Subscription Ser-
vice Agreement and are
enrolled, you can begin receiv-
ing services.
A variety of subscription terms
are available for purchase. Con-
tact your Toyota dealer, call the
following appropriate Customer
Experience Center or push the
“SOS” button in your vehicle for
further subscription details.
The United States
1-800-331-4331
Canada
1-888-869-6828
Puerto Rico
1-877-855-8377
■Safety Connect Services Infor-
mation
●Phone calls using the vehicle’s
Bluetooth® technology will not be
possible when Safety Connect is
active and in use.
●Safety Connect is available begin-
ning Fall 2009 on select Toyota
models (in the contiguous United
States only). Contact with the
Safety Connect response center
is dependent upon the telematics
device being in operative condi-
tion, cellular connection availabil-
ity, and GPS satellite signal
reception, which can limit the abil-
ity to reach the response center or
receive emergency service sup-
port. Enrollment and Telematics
Subscription Service Agreement
are required. A variety of subscrip-
tion terms are available; charges vary by subscripti
on term selected
and location.
●Automatic Collision Notification,
Emergency Assistance and Stolen
Vehicle Location are available in
the United States, including
Hawaii and Alaska, Puerto Rico
and Canada, and Enhanced
Roadside Assistance are avail-
able in the United States, Puerto
Rico and Canada.
●Automatic Collision Notification,
Emergency Assistance, Stolen
Vehicle and Enhanced Road
Assistance are not available in the
U.S. Virgin Islands.
For vehicles first sold in the U.S.
Virgin Islands, no Safety Connect
services will function in or outside
the U.S. Virgin Islands.
●Safety Connect services are not
subject to section 255 of the Tele-
communications Act and the
device is not TTY compatible.
■Languages
The Safety Connect response cen-
ter will offer support in multiple lan-
guages. The Safety Connect system
will offer voice prompts in English,
Spanish, and French. Please indi-
cate your language of choice when
enrolling.
■When contacting the response
center
You may be unable to contact the
response center if the network is
busy.
When the power switch is turned
to ON, the red indicator light
comes on for 2 seconds then
turns off. Afterward, the green
indicator light comes on, indicat-
ing that the service is active.
Subscription
Safety Connect LED light
Indicators

681-3. Emergency assistance
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system
installed in your vehicle is a low-
power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.

ANSI (American National
Standards Institute) C95.1
[1992]
 NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
 ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
from universities, and govern-
ment health agencies and
industries reviewed the avail-
able body of research to
develop the ANSI Standard
(C95.1).
The design of Safety Connect
complies with the FCC guide-
lines in addition to those stan-
dards.
■Free/Open Source Soft-
ware Information
This product contains
Free/Open Source Software
(FOSS). The license information
and/or the source code of such
FOSS can be found at the fol-
lowing URL.
Safety information for
Safety Connect

1252-2. Charging
2
Plug-in hybrid system
time*
*
: For details regarding setting clock, refer to “MULTIMEDIA OWNER’S
MANUAL”.
●The calendar is set to the correct
date ( P.166)
●Check that the power switch is
turned off
●After registering the charging
schedule, connect the AC
charging connector
The charging start time is deter-
mined based on the charging
schedule at the time that the AC
charging connector was connected.
●Connect the AC charging connec-
tor before the start time
When the charging mode is set to
“Start” or “Start at set time”, if you
connect the AC charging connector
after the set start time, the next
charging schedule will be refer-
enced.
When the charging mode is set to
“Start-Stop” or “Start and stop at set
times”, if you connect the AC
charging connector after the start
time, charging will start immediately
and charging will be performed until
the stop time.
●After connecting the AC charging
connector, check that the
charging indicator of the charging
port flashes ( P.96)
●Do not use an outlet that has a
power cut off function (including a
charging schedule function)
Use an outlet that constantly sup-
plies electricity. For outlets where
the power is cut off due to a
charging schedule function, etc.,
charging may not be carried out
according to plan if the power is cut
off during the set time.
■When the AC charging connec-
tor remains connected to the
vehicle
●When the charging mode is set to
“Start” or “Start at set time”, even
if multiple consecutive charging
schedules are registered, the next
charge will not be carried out
according to the charging sched-
ule until the AC charging connec-
tor is removed and reconnected
after charging completes. Also,
when the hybrid battery (traction
battery) is fully charged, charging
according to the charging sched-
ule will not be carried out.
●If the charging stop time is
reached before the hybrid battery
(traction battery) is fully charged
and the charging mode is set to
“Start-Stop” or “Start and stop at
set times”, the nearest charging
schedule after the stop time is
updated as the next charging
schedule, and charging is
repeated until the battery is fully
charged.
■Smartphone-linked operation (if
equipped)
After applying to Toyota Apps, it is
possible to use the smartphone
application to change charging
schedule settings.
For details about Toyota Apps, refer
to http://www.toyota.com/
connectedservices in the United
States and
http://www.toyota.ca/connected
in
Canada.
■When charging schedules are
ignored
When the following operations are
performed while the charging
schedule is on standby, charging
schedule is temporarily canceled
and charging is started.
●When turning “My Room Mode”
on ( P.134)
●When turning “Charge Now” on
( P.128, 132)

1422-2. Charging
*: For details regarding setting clock, refer to “MULTIMEDIA OWNER’S
MANUAL”.
■Cannot change charging schedule from smartphone applica-
tion (if equipped)
*
*: In order to use the smartphone application, it is necessary to apply to Toyota Apps. For details about Toyota Apps, refer to
http://www.toyota.com/connectedservices
in the United States and
http://www.toyota.ca/connected
in Canada.
■Charging starts, even though charging schedule is registered
AC charging connector is not con-
nected to vehicleBefore using the charging schedule,
connect the AC charging connector.
AC charging connector was con-
nected after set time
Connect the AC charging connector
before the time set in “Start” or “Start
at set time”.
When the charging mode is set to
“Start-Stop” or “Start and stop at set
times”, the hybrid battery (traction
battery) will charge even if the start
time has passed, if the AC charging
connector is connected before the
stop time.
Likely causeCorrection procedure
Smartphone is outside its coverage
area
Check the signal strength. If the
smartphone is outside its coverage
area, move to a place with a better
signal.
Likely causeCorrection procedure
“Charge Now” is set to on
When charging according to the
charging schedule, set “Charge
Now” to off. ( P.128, 132)
Charging schedule is set to offCheck that charging schedule is not
set to off. ( P.127, 132)
Likely causeCorrection procedure

1804-1. Key information
4-1.Key information
The following keys are provided
with the vehicle.Electronic keys
• Operating the smart key system ( P.203)
• Operating the wireless remote control function ( P.182)
Mechanical keys
Key number plate
■When riding in an aircraft
When bringing an electronic key
onto an aircraft, make sure you do
not press any buttons on the elec-
tronic key while inside the aircraft
cabin. If you are carrying an elec-
tronic key in your bag etc., ensure
that the buttons are not likely to be
pressed accidentally. Pressing a
button may cause the electronic key
to emit radio waves that could inter-
fere with the oper ation of the air-
craft.
■Electronic key battery depletion
●The standard battery life is 1 to 2
years.
●If the battery becomes low, an
alarm will sound in the cabin and a
message will be displayed on the
multi-information display when the hybrid system stops.
●To reduce key ba
ttery depletion
when the electronic key is to not
be used for long periods of time,
set the electronic key to the bat-
tery-saving mode. ( P.205)
●As the electronic key always
receives radio waves, the battery
will become depleted even if the
electronic key is not used. The fol-
lowing symptoms indicate that the
electronic key battery may be
depleted. Replace the battery
when necessary.
• The smart key system or the wire- less remote control does not oper-
ate.
• The detection area becomes smaller.
• The LED indicator on the key sur- face does not turn on.
You can replace the battery by your-
self ( P.538). However, as there is
a danger that the electronic key may
be damaged, it is recommended
that replacement is carried out by
your Toyota dealer.
●To avoid serious deterioration, do
not leave the electronic key within
3 ft. (1 m) of the following electri-
cal appliances that produce a
magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Table lamps
• Induction cookers
●If the electronic key is near the
vehicle for longer than necessary,
even if the smart key system is not
operated, the key battery may
become depleted faster than nor-
mal. When not operating the
smart key system, it is recom-
mended to not stay with the elec-
tronic key near the vehicle longer
than necessary.
Keys
Key types
A
B
C

1834-1. Key information
4
Before driving
■If a wrong key is used
The key cylinder ro tates freely to
isolate inside mechanism.
*: If equipped
■Free/open source software
information
This product contains Free/open
source software (FOSS). License
information and/or the source code
of this FOSS can be obtained at the
following URL:
https://www.denso .com/global/en/
opensource/dkey/toyota/
In order to use the Digital Key,
you need to install the Toyota
App, Register the Vehicle to the
customer’s Toyota App profile,
and subscribe to Remote Ser-
vices, and enroll in Digital Key.
 A Digital Key can be used
when the smartphone and
server can communicate. The
Digital Key may become
unusable if the smartphone is
not connected to the Internet.
Digital Key*
A smartphone can be used
instead of the electronic key
of the vehicle by installing
the dedicated Digital Key
App on a smartphone.
Also, Digital Key can be
shared with your family or
friends using the Digital Key
App.
Digital key usage condi-
tions
Digital key precautions

1844-1. Key information
Be sure to carry the electronic
key of the vehicle if traveling
to a location with unreliable
communications.
 If the smartphone battery is
depleted, the smartphone
cannot be used as Digital
Key. If the battery level is low,
be sure to charge the smart-
phone prior to going out.
 The Digital Key system is
related to the smart key sys-
tem. If the smart key system
has been deactivated in the
vehicle customization setting,
the Digital Key will also be
disabled.
 Depending on the radio wave
environment, the Digital Key
may not be able to be used.
( P.205)
 When transferring vehicle
ownership, make sure to
delete the Digital Keys.
 If the vehicle is not operated
for 14 days or more, the Digi-
tal Key will not connect auto-
matically. Therefore, it may
take some time before the
system operates after a door
handle is touched.
 A part of the services may be
stopped for a certain period of
time due to server mainte-
nance. However, registered
Digital Keys can be used
during the maintenance.
 A smartphone with the Digital Key App enabled will be able
to lock and unlock the doors,
start the hybrid system and
perform any other operations
as same as the electronic key
of the vehicle. Be especially
careful not to lose the smart-
phone or allow it to be stolen.
If the smartphone is lost or
stolen, contact your Toyota
dealer immediately.
 When taking your vehicle to a
Toyota dealer for an inspec-
tion or repairs, make sure to
bring an electronic key.
 With the Digital Key alone, no
vehicle lights will illuminate
when approached to the vehi-
cle. Also, with the Digital Key
alone, some functions, such
as the power back door’s
close & lock (walk-away)
function, etc., cannot be used.