audio TOYOTA PROACE 2021 Workshop Manual

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TOYOTA Pro Touch
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Frequently asked
questions
The following information groups together the answers to the most frequently asked questions concerning the system.
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station presets are not working (no sound, 87.5 MHz is displayed, etc.).The vehicle is too far from the selected station’s transmitter, or no transmitter is present in the geographical area.► Activate the "RDS" function in the upper bar to enable the system to check whether there is a more powerful transmitter in the geographical area.The environment (hills, buildings, tunnels, basement car parks, etc.) is blocking reception, including in RDS mode.This is a perfectly normal phenomenon, and is not indicative of an audio system malfunction.The aerial is missing or has been damaged (for example while entering a car wash or underground car park).► Have the aerial checked by a dealer.I cannot find some radio stations in the list of received stations.The name of the radio station changes.The station is no longer received or its name has changed in the list.
► Press the round arrow on the "List" tab on the "Radio" page.Some radio stations send other information in place of their name (the title of the song for example).The system interprets these details as the station name.► Press the round arrow on the "List" tab on the "Radio" page.
Media
Playback of my USB memory stick starts only after a very long wait (around 2 to 3 minutes).Some files supplied with the memory stick may greatly slow down access to reading the memory stick (multiplication by 10 of the cataloguing time).► Delete the files supplied with the memory stick and limit the number of sub-folders in the file structure on the memory stick. Some characters in information about the currently playing media are not displayed correctly.The audio system is unable to process certain types of character.► Use standard characters to name tracks and folders.Playback of streaming files does not start.The connected device does not automatically launch playback.► Start playback from the device.Track names and playing times are not displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer of this information.
Telephone
I cannot connect my Bluetooth telephone.The telephone's Bluetooth function may be switched off or the device may not be visible.► Check that the telephone has Bluetooth switched on.
► Check in the telephone settings that it is "visible to all".The Bluetooth telephone is not compatible with the system.► Check the compatibility of the telephone on the Brand's website (services).Android Auto and/or CarPlay do not work.Android Auto and CarPlay may not activate if the USB cables are of poor quality.► Use genuine USB cables to ensure compatibility.Android Auto and/or CarPlay do not work.Android Auto and CarPlay are not available in all countries.► Check the Google Android Auto or Apple website to see which countries are supported.The volume of the telephone connected in Bluetooth mode is inaudible.The volume depends on both the system and the telephone.► Increase the volume of the audio system, to maximum if required, and increase the volume of the telephone if necessary.

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Ambient noise affects the quality of the telephone call.► Reduce ambient noise (close windows, turn down ventilation, slow down, etc.).The contacts are not listed in alphabetical order.Some telephones offer display options. Depending on the settings chosen, contacts can be transferred in a specific order.
► Modify the telephone directory display settings.
Settings
When the treble and bass settings are changed, the ambience is deselected.When the ambience is changed, the treble and bass settings are reset.Selecting an ambience imposes the treble and bass settings, and vice versa.► Modify the treble and bass or ambience settings to obtain the desired musical ambience.When the balance settings are changed, the distribution is deselected.When the distribution setting is changed, the balance settings are deselected.Selecting a distribution setting imposes the balance settings, and vice versa.► Modify the balance setting or the distribution setting to obtain the desired sound quality.There is a difference in sound quality between audio sources.To allow for optimal listening quality, the sound settings can be tailored to different audio
sources, which can generate audible differences when changing source.► Check that the sound settings are appropriate to the sources listened to. Adjust the sound functions to the middle position.When the engine is off, the system switches off after several minutes of use.When the engine is switched off, the system's operating time depends on the state of charge of
the battery.The switch-off is normal: the system automatically goes into energy economy mode and switches off to maintain an adequate charge in the battery.► Start the vehicle’s engine to increase the charge of the battery.

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TOYOTA Pro Touch with navigation system
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TOYOTA Pro Touch with
navigation system

GPS navigation -
Applications - Multimedia
audio system - Bluetooth®
telephone
NOTIC E
The functions and settings described vary according to the vehicle version and configuration, as well as the country of sale.
WARNI NG
For safety reasons and because they require sustained attention by the driver, the following operations must be carried out with the vehicle stationary and the ignition on:– Pairing the smartphone with the system via Bluetooth.– Using the smartphone.
– Connecting to the CarPlay® or Android Auto applications (certain applications stop displaying when the vehicle is moving).– Watching a video (the video stops when the vehicle starts to move again).– Changing the system settings and configuration.
NOTIC E
The system is protected so that it only operates in the vehicle.The message Energy economy mode is displayed when the system is about to go into standby.
NOTIC E
System and map updates can be downloaded from the Brand's website.The update procedure is also available there.
First steps
With the engine running, a press mutes the sound.With the ignition off, a press turns the system on.Increase or decrease the volume using the wheel or the "plus" or "minus" buttons (depending on the equipment).Use the menu buttons on either side of or below
the touch screen for access to the menus, then press the virtual buttons in the touch screen.Depending on the model, use the "Source" or "Menu" buttons to access the rolling menus, then press the virtual buttons in the touch screen.Display the rolling menus at any time by pressing the screen briefly with three fingers.All of the touch areas of the screen are white.Press the back arrow to go back a level.Press "OK" to confirm.
WARNI NG
The touch screen is of the "capacitive" type.To clean the screen, use a soft, non-abrasive cloth (e.g. spectacles cloth) with no additional product.Do not use sharp objects on the screen.Do not touch the screen with wet hands.
Certain information is displayed permanently in the side bars or in the upper bar of the touch screen (depending on equipment):

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– Air conditioning status information (depending on version), and direct access to the corresponding menu.– Go directly to the audio source selection option, to view the list of radio stations (or list of titles depending on the source).– Go to the "Notifications" of messages, emails, map updates and, depending on the services, the navigation notifications.
– Go to the settings for the touch screen and the digital instrument panel.Audio source selection (depending on equipment):– FM/DAB/AM radio stations (depending on equipment).– Telephone connected via Bluetooth and Bluetooth multimedia broadcast (streaming).– USB memory stick.– Video (depending on equipment).

NOTIC E
In the "Settings" menu, it is possible to create a profile for an individual or for a group of people with shared interests, and configure a wide range of settings (radio presets, audio settings, navigation history, favourite contacts, etc.). Settings are applied automatically.
NOTIC E
In very hot conditions, the volume may be limited to protect the system. It may enter standby mode (with the screen and sound off) for 5 minutes or more.The system will resume normal operation when the temperature in the passenger compartment has dropped.
Steering mounted controls
Voice control:This control is located on the steering wheel or at the end of the lighting control lever (depending on equipment).Short press, system voice control.Long press, voice control for smartphone or CarPlay®, Android Auto via the system.
Increase volume.
Decrease volume.Mute by pressing the volume increase and decrease buttons simultaneously (depending on equipment).Restore the sound by pressing one of the two volume buttons.Media (short press): change the multimedia source.Telephone (short press): start telephone call.Call in progress (short press): access telephone menu.Telephone (long press): reject an incoming call, end call; when no call is in progress, access telephone menu.Radio (rotate): automatic search for the previous / next station.Media (rotate): previous / next track, move in a list.Short press: confirm a selection; if nothing selected, access to presets.Radio: display the list of stations.

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TOYOTA Pro Touch with navigation system
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Media: display the list of tracks.Radio (press and hold): update the list of stations received.
Menus
Connected navigation

Enter navigation settings and choose a destination.Use real-time services, depending on equipment.
Applications

Run certain applications from a smartphone connected via CarPlay® or Android Auto.Check the status of the Bluetooth® and Wi-Fi connections.
Radio Media
FM 87.5 MHz

Select an audio source or radio station, or display photographs.
Telephone

Connect a telephone via Bluetooth®, read messages and emails and send quick messages.
Settings

Configure a personal profile and/or configure the sound (balance, ambience, etc.) and the display (language, units, date, time, etc.).

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You can say "stop" or "resume route guidance". To get information about your current route, you can say "tell me the remaining time", "remaining distance" or "arrival time". To learn more commands, try saying "help with navigation". Voice commands
Show POI ''hotel'' at the destinationShow nearby POI petrol station
Navigate to POI Heathrow Airport in LondonNavigate to POI petrol station along the routeHelp messages
To see points of interest on a map, you can say things like "show hotels in Banbury", "show nearby parking", "show hotel at the destination" or "show petrol station along the route". If you prefer to navigate directly to a point of interest, you can say "navigate to nearby petrol station". If you feel you are not being well understood, try to say the word "POI" in front of the point of interest. For example say "navigate to POI restaurant at the destination".To choose a POI, say something like "select line 2". If you've searched for a Point of Interest and don't see the one you're after, you can filter further by saying something like "select POI in line 2", or "select the city in line 3". You can also scroll through the list by saying "next page" or "previous page".
NOTIC E
Depending on the country, give destination (address) instructions in the language configured for the system.
"Radio Media" voice
commands
Voice commands
Turn on source radio - Streaming Bluetooth - …Help messages
You can select an audio source by saying "turn on source" followed by the device name. For example, "turn on source, Streaming Bluetooth", or "turn on source, radio". Use the command "play" to specify the type of music you'd like to hear. You can choose between "song", "artist", or "album". Just say something like "play artist, Madonna", "play song, Hey Jude", or "play album, Thriller". Voice commands
Tune to channel BBC Radio 2Tune to 98.5 FMTune to preset number fiveHelp messages
You can pick a radio station by saying "tune to" and the station name or frequency. For example "tune to channel Talksport" or "tune to 98.5 FM". To listen to a preset radio station, say for example "tune to preset number five". Voice commands
What's playing?Help messages
To choose what you'd like to play, start by saying "play" and then the item. For example, say "play song Hey Jude", "play line 3" or "select line 2". You can undo your last action and start over by saying "undo", or say "cancel" to cancel the current action.Voice commands
Play song Hey JudePlay artist MadonnaPlay album ThrillerHelp messages
I'm not sure what you'd like to play. Please say "play" and then a song title, an album title, or an artist name. For example, say "play song Hey Jude", "play artist Madonna" or "play album Thriller". To select a line number from the display, say "select line two". To move around a displayed list, you can say "next page" or "previous page". You can undo your last action and start over by saying "undo", or say "cancel" to cancel the current action.

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Connectivity
Press Applications to display the main page.Press "Connectivity" to access the CarPlay® or Android Auto functions.
CarPlay® smartphone
connection
Depending on country.
NOTIC E
On connecting the USB cable, the CarPlay® function deactivates the system's Bluetooth® mode.The "CarPlay" function requires the use of a compatible smartphone and compatible applications.
Connect the USB cable. The smartphone charges when connected by the USB cable.Press "Telephone" to display the CarPlay® interface.OrConnect the USB cable. The smartphone charges when connected by the USB cable.
From the system, press "Applications" to display the main page.Press "Connectivity" to access the "CarPlay®” function.
Press "CarPlay" to display the CarPlay® interface.
NOTIC E
When the USB cable is disconnected and the ignition is switched off then back on, the system will not automatically switch to Radio Media mode; the source must be changed manually.
Android Auto smartphone
connection
Depending on country.
NOTIC E
Install the "Android Auto" application on the smartphone via "Google Play".The "Android Auto" function requires the use of a compatible smartphone and compatible applications.
Connect the USB cable. The smartphone charges when connected by the USB cable.From the system, press "Applications" to display the main page.Press "Connectivity" to access the "Android Auto” function.Press "Android Auto" to start the
application in the system.
During the procedure, several screen pages relating to certain features are displayed.Accept to start and complete the connection.Access to the different audio sources remains available in the margin of the Android Auto display, using the touch buttons located in the upper bar.Access to the menus for the system is possible
at any time using the dedicated buttons.
NOTIC E
In Android Auto mode, the function that displays rolling menus by briefly pressing the screen with three fingers is disabled.
NOTIC E
There may be a pause before applications become available, depending on the quality of the network.
Car Apps
Press Applications to display the main page.Press "Car Apps" to display the applications home page.
Internet Browser
Press Applications to display the main page.

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TOYOTA Pro Touch with navigation system
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Press "Connectivity" to access the "Connected Apps” function.Press "Connected Apps" to display the browser home page.Select the country of residence.
Press "OK" to save and start the browser.
NOTIC E
Connection to the internet is via one of the network connections provided by the vehicle or the user.
Bluetooth connection®
WARNI NG
The services available depend on the network, the SIM card and the compatibility of the Bluetooth devices used. Consult the smartphone user guide and the service provider to check which services are available.
NOTIC E
The Bluetooth function must be activated and the smartphone configured as "Visible to all".
To complete the pairing, whichever procedure is used (from the smartphone or from the system), ensure that the code is the same in the system and in the smartphone.
NOTIC E
If the pairing procedure fails, we recommend deactivating and then reactivating the Bluetooth function on the smartphone.
Procedure from the smartphone
Select the name of the system in the list of detected devices.In the system, accept the connection request from the smartphone.
Procedure from the system
Press Connect-App to display the main page.Press the "OPTIONS" button to access the secondary page.Press "Bluetooth connection".
Select "Search".The list of detected smartphones is displayed.Select the name of the chosen
smartphone in the list.
NOTIC E
Depending on the type of smartphone, you may by prompted to accept the transfer of contacts and messages.
Connection sharing
The system offers to connect the smartphone
with 3 profiles:– "Telephone" (hands-free kit, telephone only),– “Streaming" (streaming: wireless playing of audio files on the smartphone),– "Mobile internet data".
NOTIC E
The "Mobile internet data" profile must be activated for connected navigation (if the vehicle does not have "Emergency and assistance call" services), after first activating smartphone connection sharing.
Select one or more profiles.
Press "OK" to confirm.
Wi-Fi connection
Network connection via the smartphone's Wi-Fi.Press Connect-App to display the main page.

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TOYOTA Pro Touch with navigation system
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WARNI NG
Radio reception may be affected by the use of electrical equipment not approved by the Brand, such as a USB charger connected to the 12 V socket.The exterior environment (hills, buildings, tunnels, basement car parks, etc.) may block reception, including in RDS mode.
This phenomenon is perfectly normal in the context of radio wave transmission, and in no way indicative of an audio system malfunction.
Presetting a station
Select a radio station or frequency.(refer to the corresponding section)Press "Presets".Make a long press on one of the buttons to preset the station.
Changing the waveband
Press Radio Media to display the main page.To change the waveband, press "Band…", displayed at the top right of the screen.
Activating/Deactivating RDS
RDS, if activated, allows you to continue listening to the same station by automatic retuning to alternative frequencies.Press Radio Media to display the main page.Press the "OPTIONS" button to access the secondary page.Select "Radio settings".
Select "General".Activate/deactivate "Station follow".
Press "OK" to confirm.
NOTIC E
RDS station tracking may not be available nationwide, as many radio stations do not cover 100 % of the country. This explains the loss of reception of the station during a journey.
Displaying text information
The "Radio Text" function displays information transmitted by the radio station relating to the
station or the currently playing song.Press Radio Media to display the main page.Press the "OPTIONS" button to access the secondary page.
Select "Radio settings".
Select "General".Activate/deactivate "Display radio text".
Press "OK" to confirm.
Playing TA messages
The TA (Traffic Announcement) function gives priority to TA alert messages. To operate, this function needs good reception of a radio station that carries this type of message. While traffic information is being broadcast, the current media is automatically interrupted so that the TA message can be heard. Normal play of the previously playing media resumes at the end of the message.Select "Announcements".Activate/deactivate "Traffic announcement".Press "OK" to confirm.

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DAB (Digital Audio
Broadcasting) radio
Terrestrial Digital Radio
Terrestrial Digital Radio
Digital radio provides higher quality sound.The various "multiplexes/ensembles" offer a
choice of radio stations organised in alphabetical order.Press Radio Media to display the main page.Press “Band …" at the top right of the screen to display the "DAB" waveband.
FM-DAB tracking
“DAB" does not cover 100 % of the territory.When the digital radio signal is poor, “FM-DAB auto follow-up" enables you to continue listening to the same station by automatically switching to the corresponding FM analogue station (if there is one).Press Radio Media to display the main page.Press the "OPTIONS" button to access the secondary page.Select "Radio settings".
Select "General".Activate/deactivate "FM-DAB Follow-up".
Activate/deactivate "Station follow".
Press "OK".
NOTIC E
If “FM-DAB auto tracking" is activated, there may be a time offset of a few seconds when the system switches to "FM" analogue radio, and in some cases a change in volume.When the digital signal quality is restored, the system automatically changes back to "DAB".
WARNI NG
If the "DAB" station being listened to is not available on “FM” (“FM-DAB" option shaded), or "FM-DAB auto tracking" is not activated, the sound will cut out while the digital signal is too weak.
Media
USB port
Insert the USB memory stick into the USB port or connect the USB device to the USB port using a suitable cable (not supplied).
WARNI NG
To protect the system, do not use a USB hub.
The system builds playlists (in temporary memory); this operation can take from a few seconds to several minutes at the first connection.Reduce the number of non-music files and the number of folders to reduce the waiting time.Playlists are updated whenever the ignition is switched off or a USB memory stick is connected. The audio system memorises these lists, which will subsequently load faster if they have not been changed.
Selecting the source
Press Radio Media to display the main page.Select "SOURCES".
Select the source.