maintenance TOYOTA PROACE EV 2021 User Guide

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WARNI NG
This label is intended solely for use by firefighters and maintenance services in the event of any work on the vehicle.No other person must touch the device shown on this label.
WARNI NG
In the event of an accident or impact to the vehicle’s underbodyIn these situations, the electrical circuit or the traction battery can be seriously damaged.Stop as soon as it is safe to do so and switch off the ignition.Contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
WARNI NG
In the event of exposure to a fireImmediately exit and evacuate all passengers from the vehicle. Never attempt to fight the fire yourself - risk of electrocution!You must immediately contact the emergency services, informing them that the incident involves an electric vehicle.
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When washingBefore washing the vehicle, always check that the charging flap is closed correctly.Never wash the vehicle while the battery is on charge.
WARNI NG
High-pressure washingTo avoid damaging the electrical components, it is expressly prohibited to use high-pressure washing in the engine compartment or under the body.Do not use a pressure greater than 80 bar when washing the bodywork.
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Never allow water or dust to enter the connector or charging nozzle - risk of electrocution or fire!Never connect / disconnect the charging nozzle or cable with wet hands - risk of electrocution!
Traction battery
This battery stores the energy that powers the electric motor and the thermal comfort equipment in the passenger compartment. It is discharged during use, and must therefore be regularly recharged. There is no need to wait for the traction battery to fall to its reserve level before recharging.Battery life may vary according to the type of driving, the route, thermal comfort equipment usage and battery component ageing.
NOTIC E
The traction battery ageing process is influenced by multiple factors, including climate conditions, the distance travelled and how often it has been fast-charged.

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Practical information
7

► Pull the release lever 1, located at the bottom of the door frame, towards you.► Tilt the safety catch 2 upwards, then raise the bonnet.► Unclip the stay 3 from its housing and place it in the support slot to hold the bonnet open.
Closing
► Hold the bonnet and pull out the stay from the support slot.► Clip the stay in its housing.► Lower the bonnet and release it near the end of its travel.► Pull on the bonnet to check that it is locked
correctly.
WARNI NG
Because of the presence of electrical equipment under the bonnet, it is recommended that exposure to water (rain, washing, etc.) be limited.
* Depending on engine.
Engine compartment
The engine shown here is an example for illustrative purposes only.The locations of the following components may vary:– Air filter.– Engine oil dipstick.– Engine oil filler cap.– Priming pump.
Diesel engine

1.Screenwash fluid reservoir
2.Engine coolant reservoir
3.Brake fluid reservoir
4.Battery
5.Remote earth point (-)
6.Fusebox
7.Air filter
8.Engine oil filler cap
9.Engine oil dipstick
10.Priming pump*
11 .Power steering fluid reservoir
WARNI NG
Diesel fuel systemThis system is under very high pressure.All work must be carried out only by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Electric motor

1.Screenwash fluid reservoir
2.Engine coolant reservoir (level only)
3.Brake fluid reservoir
4.Battery/Fuses
5.Remote earth point (-)
6.Fusebox
7.400 V electrical circuit
8.Emergency circuit-breaker for emergency services and maintenance technicians
9.Power steering fluid reservoir
For more information on the Charging system (Electric), refer to the corresponding section.

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WARNI NG
Filling with pure water is prohibited under all circumstances (risk of freezing, limestone deposits, etc.).
Diesel fuel additive (Diesel
with particle filter)
or On reaching the minimum level in the particle filter additive tank, this warning lamp comes on fixed, accompanied by an audible warning and a message warning that the additive level is too low.
Topping up
The topping up of this additive must be carried out quickly.Go to any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
AdBlue (Diesel engines)
An alert is triggered when the reserve level is reached.For more information on the Indicators and in particular the AdBlue range indicators, refer to the corresponding section.To avoid the vehicle being immobilised in accordance with regulations, you must top up the AdBlue tank.
For more information on AdBlue, and in particular the supply of AdBlue, refer to the corresponding section.
Checks
Unless otherwise indicated, check these components in accordance with the manufacturer's service schedule and according to your engine.Otherwise, have them checked by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
WARNI NG
Only use products recommended by TOYOTA or products of equivalent quality and specification.In order to optimise the operation of components as important as those in the braking system, TOYOTA selects and offers very specific products.
12 V battery
The battery does not require any maintenance.However, check regularly that the terminals are correctly tightened (versions without quick release terminals) and that the connections are clean.
NOTIC E
For more information on the precautions to take before any work on the 12 V battery, refer to the corresponding section.
WARNI NG
Versions equipped with Stop & Start are fitted with a 12 V lead-acid battery of specific technology and specification.Its replacement should be carried out only by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Passenger compartment
filter
Depending on the environment and the use of the vehicle (e.g. dusty atmosphere, city driving), change it twice as often, if necessary.
NOTIC E
A clogged passenger compartment filter can adversely affect air conditioning system performance and generate undesirable odours.

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Practical information
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Air filter
Depending on the environment and the use of the vehicle (e.g. dusty atmosphere, city driving), change it twice as often, if necessary.
Oil filter
Change the oil filter each time the engine oil is changed.
Particle filter (Diesel)
The start of clogging of the particle filter is indicated by the temporary lighting of this warning lamp, accompanied by an alert message.As soon as the traffic conditions permit, regenerate the filter by driving at a speed of at least 60 km/h (37 mph) until the warning lamp goes off.
NOTIC E
If the warning lamp stays on, this indicates a low Diesel additive level.For more information on Checking levels, refer to the corresponding section.
NOTIC E
Following prolonged operation of the vehicle at very low speed or at idle, you may, in exceptional circumstances, notice the emission of water vapour at the exhaust while accelerating. This has no impact on the vehicle’s behaviour or the environment.
NOTIC E
New vehicleDuring the first few particle filter regeneration operations, you may notice a "burning" smell. This is perfectly normal.
Manual gearbox
The gearbox does not require any maintenance (no oil change).
Automatic gearbox
The gearbox does not require any maintenance (no oil change).
Drive selector (Electric)
The drive selector does not require any maintenance.
Manual parking brake
If you notice excessive brake lever travel or decreased effectiveness, the parking
brake must be adjusted, even between two services.This system must be checked by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Electric parking brake
This system does not require any routine servicing. However, in the event of a problem, do not hesitate to have the system checked by a TOYOTA dealer or a qualified workshop.
NOTIC E
For more information on the Electric parking brake, refer to the corresponding section.
Brake pads
Brake wear depends on the style of driving, particularly in the case of vehicles used in town, over short distances. It may be necessary to have the condition of the brakes checked, even between vehicle services.Unless there is a leak in the circuit, a drop in the brake fluid level indicates that the brake pads are worn.

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Advice on care and
maintenance
General recommendations
Observe the following recommendations to avoid damaging the vehicle.
Exterior
WARNI NG
Never use a high-pressure jet wash in the engine compartment - risk of damaging the electrical components!Do not wash the vehicle in bright sunshine or extremely cold conditions.
NOTIC E
When washing the vehicle in an automatic roller-brush car wash, be sure to lock the doors and, depending on version, move the electronic key away and deactivate the “hands-free” function (Hands-Free Access).When using a pressure washer, hold the lance at least 30 cm from the vehicle (particularly when cleaning areas containing chipped paint, sensors or seals).Promptly clean up any stains containing chemicals liable to damage the vehicle's paint (including tree resin, bird droppings, insect secretions, pollen and tar).If justified by the environment, clean the vehicle frequently to remove salty deposits (in coastal areas), soot (in industrial areas) and mud (in wet or cold areas). These substances can be highly corrosive.Contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer for advice on removing stubborn
stains requiring special products (such as tar or insect removers).Preferably, have paint touch-ups performed by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Interior
WARNI NG
When washing the vehicle, never use a water hose or high-pressure jet to clean the interior.Liquids carried in cups or other open containers can spill, presenting a risk of damage to the instruments and controls and the controls located on the centre console. Be
vigilant!
Bodywork
High-gloss paint
WARNI NG
Do not use abrasive products or solvents, petrol or oil to clean the bodywork.Never use an abrasive sponge to clean stubborn stains. Risk of scratching the paintwork!Do not apply polish in strong sunshine, or to plastic or rubber parts.

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NOTIC E
Use a soft sponge and soapy water or a pH neutral product.Gently wipe the bodywork with a clean microfibre cloth.Apply polish with the vehicle clean and dry.Comply with the instructions for use stated on the product.
Textured paint
This type of paint reacts under the effect of light, through variations in appearance and finish that highlight the lines and contours of the vehicle. Its varnish is enriched with particles that remain visible and create a unique satin effect with relief. Its slightly granular texture gives it a surprising touch.
WARNI NG
Never attempt to clean without water.
Never clean your vehicle in an automatic roller-brush car wash.Never select the programme with hot wax finish.Never use high-pressure lances equipped with brushes - risk of scratching paint!Never apply glossy polish or preservatives to the bodywork or alloy wheels; these products irreversibly reveal glossy or spotted areas.
NOTIC E
Choose high-pressure wash, or at least high-flow water jet.Rinse the vehicle with demineralised water.Only a clean microfibre cloth is recommended for wiping the vehicle; pass it over the vehicle without rubbing.Carefully wipe off any fuel spilt on the bodywork using a soft cloth, then allow to dry.Clean off minor marks (for example, finger marks), using a maintenance product recommended by TOYOTA.
Decals
(Depending on version)
WARNI NG
Do not use a high pressure washer to clean the vehicle. Risk of damaging or detaching the decals!
NOTIC E
Use a high-flow hose at a temperature between 25°C and 40°C.Sweep the jet of water across the surface to
be cleaned, perpendicular to it.Rinse the vehicle with demineralised water.
Leather
Leather is a natural product. Appropriate regular care is essential for its durability.It must be protected and nourished using a specific leather product, to keep it supple and preserve its original appearance.
WARNI NG
Do not clean leather using unsuitable
cleaning agents such as solvents, detergents, petrol or pure alcohol.When cleaning items partly made from leather, take care not to damage the other materials with the specific leather product.
NOTIC E
Before cleaning greasy stains or liquids, quickly mop up any surplus.Before cleaning, wipe off any residues liable to scuff the leather, using a cloth that has been dampened with demineralised water and thoroughly wrung out.Clean leather using a soft cloth moistened with soapy water or a pH-neutral product.Dry with a soft, dry cloth.

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In the event of a breakdown
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► Remove the pipe assembly 2.► Hold the compressor up vertically.► Unscrew the cartridge 4 from the bottom.To fit the new cartridge and new pipe, carry out these operations in reverse order.
WARNI NG
Beware of fluid discharge.The expiry date of the fluid is indicated on the
cartridge.The sealant cartridge is designed for single use; it must be replaced even if only partly used.After use, do not discard the cartridge in standard waste, take it to any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer waste disposal site.Do not forget to obtain a new cartridge, available from any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Spare wheel
Access to the tools
The tools are stowed in a tool box.
NOTIC E
For more information on the Tool box, refer to the corresponding section.
List of tools
1.Wheelbrace.Used to remove the wheel bolts and raise/lower the jack.
2.Jack.Used to raise the vehicle.
3.Wheel bolt cover/wheel trim removal tool.Depending on the vehicle's equipment, this is used to remove the wheel bolt covers on alloy wheels or the wheel trim on steel wheels.
4.Socket for "anti-theft" wheel bolts.Used to adapt the wheelbrace to the special "anti-theft" bolts.
5.Towing eye.
NOTIC E
For more information on Towing, please refer to the corresponding section.
WARNI NG
These tools are specific to the vehicle and may vary according to the level of equipment.Do not use them for any other purpose.
WARNI NG
The jack must only be used to change a wheel with a damaged or punctured tyre.Do not use any jack other than the one
supplied with the vehicle.If the vehicle does not have its original jack, contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer to obtain the one that was intended by the manufacturer.The jack meets European standards, as defined in the Machinery Directive 2006/42/CE.The jack does not require any maintenance.

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Bluetooth® audio system
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In the event of a telephone call:Short press: accept the call.Long press: reject the call.During a telephone call:Short press: open the contextual telephone menu.Long press: end the call.Start voice recognition on your smartphone via the system.Radio:Short press: display the list of radio stations.Long press: update the list.Media:Short press: display the list of folders.Long press: display the available sorting options.Radio:Select the previous / next preset radio station.Select the previous / next item in a menu or a list.Media:Select the previous / next track.
Select the previous / next item in a menu or a list.Press the thumbwheel: confirm.
Menus
Depending on version."Multimedia": Media settings, Radio settings."Telephone": Call, Directory management, Telephone management, Hang up."Trip computer".
"Maintenance": Diagnosis, Warning log, etc."Connections": Manage connections, search for devices."Personalisation-configuration": Define the vehicle parameters, Choice of language, Display configuration, Choice of units, Date and time adjustment.Press the "MENU" button.
Move from one menu to another.
Enter a menu.
Radio
Selecting a station
Press the SOURCE button repeatedly and select the radio.Press this button to select a waveband (FM / AM / DAB).Press one of the buttons for an automatic search for radio stations.Press one of the buttons to carry out a manual search up / down for radio frequencies.Press this button to display the list of stations received locally.To update this list, press for more than two seconds. The sound is cut while updating.
RDS
NOTIC E
The external environment (hills, buildings, tunnels, basement car parks, etc.) may block reception, including in RDS mode. This is a normal effect of the way in which radio waves are transmitted and does not indicate any failure of the audio equipment.
NOTIC E
If RDS is not available, the RDS symbol appears struck out in the screen.

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A
ABS 11 2Accelerated charging unit (Wallbox) 202Accessories 109, 154Access to the 3rd row 64, 66Access to the spare wheel 234Active Safety Brake 185–187AdBlue® 19, 221AdBlue® tank 222Additive, Diesel 218–219Adjusting head restraints 54Adjusting seat 52–54Adjusting the air distribution 89–90Adjusting the air flow 89–90Adjusting the date 29, 288, 314Adjusting the height and reach of the steering wheel 57Adjusting the lumbar support 52Adjusting the seat angle 52, 54Adjusting the seat belt height 11 7Adjusting the temperature 89–90
Adjusting the time 29, 288, 314Advice on care and maintenance 200, 225Advice on driving 8, 148–149Airbags 120, 122–123, 126Airbags, curtain 122–123Airbags, front 121, 123, 127Airbags, lateral 121, 123Air conditioning 87, 90, 92, 92–93Air conditioning, digital 91Air conditioning, dual-zone automatic 89–90
Air conditioning, manual 88, 91Air intake 89–91Air vents 87Alarm 49–50Android Auto connection 284, 304Anti-lock braking system (ABS) 11 2Anti-pinch 82Antitheft / Immobiliser 31Apple CarPlay connection 284, 304Applications 304Area, loading 32–33, 40–41, 80Armrest, front 55, 75Assistance call 11 0–111Assistance, emergency braking 11 2, 186Audible warning 111Audio streaming (Bluetooth) 270, 282–283, 309
B
Battery 2 11, 246
Battery, 12 V 218, 246–249Battery, ancillaries 246Battery, charging 247–248Battery, remote control 38–39, 95Bench seat, one-piece, fixed 64–65Blind, panoramic roof 82Blind spot monitoring system 191Blind spot sensors 190Blinds, side 82Bluetooth (hands-free) 271, 285–286, 310
Bluetooth (telephone) 285–286, 310–3 11Bodywork 225Bonnet 214–215Boot 48Boot lid 35–36, 38, 48Bottle holder 75Brake discs 220Brake lamps 241, 243Brakes 219–220Braking 165Braking assistance system 11 2Braking, automatic emergency 185–187Braking, dynamic emergency 156–158Brightness 287Bulbs 238Bulbs (changing) 237, 241
C
Capacity, fuel tank 197, 199Cap, fuel filler 197, 199
Care of the bodywork 225CD 269, 282CD, MP3 269, 282Central locking 30, 35, 39Changing a bulb 237, 241, 243Changing a bulb (side-hinged doors) 241Changing a fuse 243–245Changing a wheel 233Changing a wiper blade 107–108Changing the remote control battery 38

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Alphabetical index
Histogramme, fuel consumption 27–28Horn 111
I
Ignition 153–154, 312Ignition on 154Immobiliser, electronic 150Indicator, AdBlue® range 19Indicator, coolant temperature 18–19Indicator, engine oil level 19Indicator lamps, operation 99Indicators, direction 100Inflating tyres 220, 262Inflating tyres and accessories (using the kit) 229–232Infrared camera 171Instrument panel 10, 171Intelligent Traction Control 11 4Internet browser 301, 304ISOFIX 140, 142, 143, 143–144
J
Jack 233Jump starting 247
K
Key 30–31, 33–35, 37Key, electronic 30, 154Keyless Entry and Starting 30–36, 151, 153–154Key not recognised 154Key with remote control 35Kit, hands-free 271, 285–286, 310Kit, puncture repair 230–232Kit, temporary puncture repair 229–232
L
Labels 6, 63Labels, identification 262Lams with Full LED technology 102Lane Departure Warning System (LDWS) 187–188Leather (care) 226Level, AdBlue® 218
Level, brake fluid 217Level, Diesel additive 218–219Level, engine coolant 18–19, 217Level, engine oil 19, 216Level, headlamp wash 106Level, power steering fluid 217Levels and checks 215–217Level, screenwash fluid 106, 217Lighting 99Lighting, cornering 102
Lighting dimmer 23Lighting, exterior 99Lighting, guide-me home 101Lighting, interior 97, 104Lighting, mood 104Lighting, welcome 101–102Loading 80, 213Loading area fittings 79Load reduction mode 2 11Load restraint 79Locating your vehicle 31Locking 30–31, 35Locking from the inside 39–41Locking the doors 39–40Low fuel level 197, 199Lumbar 52, 56–57
M
Mains socket (domestic network) 202Maintenance (advice) 200, 225
Maintenance, routine 171, 218, 220Manoeuvring aids (recommendations) 170Map reading lamps 97Markings, identification 262Massage function 56Mat 75, 171Memorising a speed 173Menu 284Menu, main 26, 265Menus (audio) 278–279, 293–294