maintenance TOYOTA PROACE VERSO 2021 Owners Manual

Welcome
Thank you for choosing a Toyota PROACE VAN or a Toyota PROACE VERSO.This document presents the key information and recommendations required for you to be able to explore your vehicle in complete safety. We strongly recommend familiarising yourself with this document and the Maintenance and Warranty Guide.003C00470052004600580050004800510057country in which it was sold.The descriptions and illustrations are for guidance only.
0037and accessories without having to update this document.If ownership of your vehicle is transferred, please ensure this Han is passed on to the new owner.
Key
Safety warning
Additional information
Environmental protection feature
Left-hand drive vehicle
Right-hand drive vehicle
Location of the equipment / button described using a black area.
002C0047004800510057004C00BF004600440057004C00520051
This allows you to identify the special features of the vehicle:
PROACE VAN
PROACE VAN Crew Cab with manual child lock
PROACE VAN Crew Cab with electric child lock
PROACE VAN, PROACE VERSO

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Contents
Stop & Start 166Under-inflation detection 168Driving and manoeuvring aids - General recommendations 170Head-up display 172Memorising speeds 173Speed Limit Recognition and Recommendation 174Speed limiter 176Cruise control - particular recommendations 178Cruise control 179Adaptive Cruise Control 181Active Safety Brake with Collision Risk Alert and Intelligent emergency braking assistance 185Lane departure warning system 187Distraction detection 188Blind Spot Monitoring System 190Parking sensors 191VisioPark Light 193Top Rear Vision 194
7Practical informationCompatibility of fuels 197Refuelling 197Misfuel prevention (Diesel) 199Charging system (Electric) 199Charging the traction battery (Electric) 207Energy economy mode 2 11Snow chains 2 11Towing device 212Roof bars / Roof rack 213Bonnet 214Engine compartment 215Checking levels 216
Speed checks 218AdBlue® (Diesel engines) 221Free-wheeling 223Advice on care and maintenance 225
8In the event of a breakdownWarning triangle 227Running out of fuel (Diesel) 227Tool box 228Temporary puncture repair kit 229Spare wheel 233Changing a bulb 237Changing a fuse 24312 V battery / Accessory battery 246Towing 250
9Technical dataEngine technical data and towed loads 252Diesel engines 253Electric motor 257Dimensions 259Identification markings 262
10Bluetooth® audio systemFirst steps 263Steering mounted controls 264Menus 265Radio 265DAB (Digital Audio Broadcasting) radio 267Media 268Telephone 271Frequently asked questions 274
11TOYOTA Pro TouchFirst steps 276
Steering mounted controls 277Menus 278Applications 279Radio 280DAB (Digital Audio Broadcasting) radio 282Media 282Telephone 284Settings 287Frequently asked questions 289
12 TOYOTA Pro Touch with navigation systemFirst steps 291Steering mounted controls 292Menus 293Voice commands 294Navigation 298Connected navigation 301Applications 303Radio 306DAB (Digital Audio Broadcasting) radio 308Media 308Telephone 310Settings 313Frequently asked questions 315
 ■ Alphabetical index

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Ease of use and comfort
1
Heating and Ventilation
Advice
NOTIC E
Using the ventilation and air conditioning system► To ensure that air is distributed evenly,
keep the external air intake grilles at the base of the windscreen, the nozzles, the vents, the air outlets and the air extractor in the boot free from obstructions.► Do not cover the sunshine sensor located on the dashboard; this sensor is used to regulate the automatic air conditioning system.► Operate the air conditioning system for at least 5 to 10 minutes once or twice a month to keep it in perfect working order.► If the system does not produce cold air, switch it off and contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.When towing the maximum load on a steep gradient in high temperatures, switching off the air conditioning increases the available engine power, enhancing the towing capacity.
WARNI NG
Avoid driving for too long with the ventilation off or with prolonged operation of interior air recirculation. Risk of misting and deterioration of the air quality!
If the interior temperature is very high after the vehicle has stood for a long time in the sunshine, air the passenger compartment for a few moments.Put the air flow control at a setting high enough to quickly change the air in the passenger compartment.
NOTIC E
Condensation created by the air conditioning results in a discharge of water underneath the vehicle. This is perfectly normal.
NOTIC E
Servicing the ventilation and air conditioning system► Ensure that the passenger compartment filter is in good condition and have the filter elements replaced regularly.We recommend using a composite passenger compartment filter. Thanks to its special active additive, this type of filter helps to purify the air breathed by the occupants and keep the passenger compartment clean (by reducing allergic symptoms, unpleasant odours and greasy deposits).► To ensure correct operation of the air conditioning system, have it checked according to the recommendations in the Maintenance and Warranty Guide.


Contains R134A fluorinated greenhouse gasesDepending on version and country of sale, the air conditioning system may contain R134A
fluorinated greenhouse gases.Gas capacity 0.5 kg (+/- 0.025 kg), GWP index 1430 (CO2 equivalent: 0.715 t).

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NOTIC E
To avoid the risks of poisoning or suffocation, the additional heating must not be used, even for short periods, in a closed environment such as a garage or workshop which is not equipped with an exhaust gas extraction system.
WARNI NG
Do not park the vehicle on a flammable surface (for example: dry grass, fallen leaves, paper, etc.) - risk of fire!
NOTIC E
Have the additional heating checked at least once a year, at the beginning of winter.For maintenance and repairs, you must only contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
A/C preconditioning
(Electric)
This function allows you to programme the temperature in the passenger compartment to reach a pre-defined, non-modifiable temperature (approx. 21°C) before you enter the vehicle, on the days and at the times of your choice.This function is available when the vehicle is connected or not connected.
Programming
With Bluetooth® audio system
Temperature pre-conditioning is not available with the Bluetooth® audio system.
With TOYOTA Pro Touch or TOYOTA Pro Touch with navigation system
Programming can be carried out from a smartphone using the MyToyota application (Available soon).For more information on the Remotely-operable
functions, refer to the corresponding section.
With TOYOTA Pro Touch with navigation system
In the Applications menu:
Press "Car Apps" to display the applications home page.Select Temperature conditioning.
► Press + to add a programme.
► Select the time of entry into the vehicle and the desired days. Press OK.► Press ON to activate this programme.The temperature pre-conditioning sequence begins approximately 45 minutes before the programmed time when the vehicle is connected (20 minutes when it is not connected) and is maintained for 10 minutes after.
NOTIC E
You can set multiple programmes.Each one is saved in the system.To optimise the driving range, we recommend starting a programme while the vehicle is connected.
NOTIC E
The fan noise that occurs during temperature pre-conditioning is perfectly normal.
Operating conditions
– The function is only activated when the ignition is switched off and the vehicle locked.– When the vehicle is not connected, the function is only activated if the battery charge
level is greater than 50%.– When the vehicle is not connected and a recurring programme is active (e.g. from Monday to Friday), if two temperature pre-conditioning

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Lighting and visibility
4
Operating fault
If a fault occurs with the automatic windscreen wipers, the wipers will operate in intermittent mode.Have it checked by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
WARNI NG
Do not cover the rain/sunshine sensor.Switch off the automatic windscreen wipers when using an automatic car wash.In winter, it is advisable to wait until the windscreen is completely clear of ice before activating the automatic rain sensitive wipers.
Rear wiper

Off.
Intermittent wipe.
Wash-wipe (set duration).
Reverse gear
When reverse gear is engaged, the rear wiper will come into operation automatically if the windscreen wipers are operating.
Activation/Deactivation
With audio system or touch screen
The system's settings are adjusted via the vehicle configuration menu.
NOTIC E
This function is activated by default.
WARNI NG
In the event of accumulation of snow or hard frost or if a bicycle carrier is fitted to the tailgate, deactivate the automatic rear wiper via the vehicle configuration menu.
Rear screenwash
► Turn the ring all the way towards the dashboard and hold.The screenwash and the wiper operate for as long as the ring remains turned.A final wiping cycle is performed when screenwashing ends.
Special position of the
windscreen wipers
This maintenance position is used while cleaning or replacing the wiper blades. It can also be useful, in wintry weather (ice, snow), to release the wiper blades from the windscreen.
NOTIC E
To maintain the effectiveness of the flat wiper blades, it is advisable to:– handle them with care.– clean them regularly using soapy water.– avoid using them to hold cardboard on the windscreen.– replace them at the first signs of wear.
Before removing a windscreen wiper blade

► Operating the wiper control stalk within one minute after switching off the ignition will place the wiper blades in a vertical position.

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WARNI NG
MaintenanceIn accordance with current safety regulations, for all work on your vehicle's seat belts, contact a qualified workshop with the skills and equipment needed, which any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer is able to provide.Have the seat belts checked regularly by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer, particularly if the straps show signs of damage.Clean the seat belt straps with soapy water or a textile cleaning product, sold by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Airbags
General information
System designed to help improve the safety of the occupants sitting in the front seats and the rear outer seats, in the event of a violent collision. The airbags supplement the action of the seat belts equipped with a force limiting system.Electronic detectors record and analyse the front and side impacts sustained in the impact detection zones:– In the event of violent impact, the airbags deploy instantly and help better protect the occupants of the vehicle; immediately after the impact, the airbags deflate rapidly in order not to hinder the visibility or the possible exit of the occupants.– In the event of a slight impact, a rear impact and under certain rollover conditions, the airbags may not deploy; only the seat belt helps to protect you in these situations.
The seriousness of the impact depends on the nature of the obstacle and the speed of the vehicle at the moment of collision.
WARNI NG
The airbags do not operate when the ignition is switched off.This equipment will only deploy once. If a second impact occurs (during the same or a subsequent accident), the airbag will not be deployed again.
Impact detection zones
A.Front impact zone
B.Side impact zone
NOTIC E
When one or more airbags are deployed, the detonation of the pyrotechnic charge incorporated in the system makes a noise and releases a small quantity of smoke.This smoke is not harmful, but sensitive individuals may experience slight irritation.
The detonation noise associated with the deployment of one or more airbags may result in a slight loss of hearing for a short time.

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Driving recommendations
► Observe the driving regulations and remain vigilant whatever the traffic conditions.► Monitor your environment and keep your hands on the wheel to be able to react to anything that may happen any time.► Drive smoothly, anticipate the need for braking and maintain a longer safety distance, especially in bad weather.► Stop the vehicle to carry out operations that require close attention (such as adjustments).► During long trips, take a break every two hours.To ensure the durability of the vehicle and for safety reasons, remember that certain precautionary measures must be taken when driving the vehicle:
Manoeuvre cautiously, at low speed
Manoeuvre slowly.Before turning, check that there are no obstacles at mid-height along the sides.Before reversing, check that there are no
obstacles, particularly at high level behind the vehicle.Be aware of the external dimensions, if ladders are fitted.
Drive the vehicle carefully
Take corners gently.Anticipate the need to brake as the stopping distance is increased, particularly on wet or icy roads.
Be aware of the effect of side winds on the vehicle.
Maintenance
Inflate to the minimum pressure indicated on the label, or even over-inflate by 0.2 to 0.3 bar for long journeys.
Important!
WARNI NG
Never leave the engine running in a closed space without sufficient ventilation. Internal combustion engines emit toxic exhaust gases such as carbon monoxide. Danger of poisoning and death!
WARNI NG
In severe wintry conditions (temperature below -23°C), let the engine run for 4 minutes before moving off, to ensure the correct operation and durability of the mechanical components of your vehicle (engine and gearbox).
WARNI NG
Never drive with the parking brake applied. Risk of overheating and damage to the braking system!
WARNI NG
Do not park the vehicle or leave the engine running on a flammable surface (dry grass, dead leaves, etc.). The exhaust system of your vehicle is very hot, even several minutes after the engine stops. Risk of fire!
WARNI NG
Never leave a vehicle unattended with the engine running. If you have to leave your vehicle with the engine running, apply the parking brake and put the gearbox into neutral or position N or P (depending on the type of gearbox).
WARNI NG
Never leave children inside the vehicle unsupervised.
On flooded roads
We strongly advise against driving on flooded roads, as this could cause serious damage to the engine or gearbox, as well as to your vehicle's
electrical systems.

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WARNI NG
When the engine is running at idle with the brakes released, if position R, D or M is selected, the vehicle moves even without the accelerator being pressed.Never leave children inside the vehicle unsupervised.As a safety measure, never leave the vehicle without taking your key or remote control with you, even for a short time.When carrying out maintenance with the engine running, apply the parking brake and select position P.
WARNI NG
With an automatic gearbox, never try to start the engine by pushing the vehicle.
Automatic operation
► Select position D for automatic changing of the gears.The gearbox then operates in auto-adaptive mode, without any intervention on the part of the driver. It continuously selects the most suitable gear according to the driving style, the road profile and the load in the vehicle.For maximum acceleration without touching the selector, press the accelerator fully down (kick-down).
The gearbox changes down automatically or holds the gear selected until the maximum engine speed is reached.When braking, the gearbox changes down automatically to provide effective engine braking.If the accelerator pedal is sharply released, the gearbox will not shift to a higher gear for safety reasons.
WARNI NG
Never select position N while the vehicle is moving.Never select positions P or R unless the vehicle is completely stationary.
Temporary manual control
of gear changes
You can temporarily assume control of gear changing using the "+" et "-” steering-mounted controls. The gear change request will be executed if the engine speed permits. This function allows you to anticipate certain situations, such as overtaking another vehicle or approaching a bend in the road. After a few seconds with no inputs via the control paddles, the gearbox reverts to automatic operation.
Creeping (moving without
using the accelerator)
This function facilitates manoeuvring of the vehicle at low speed (when parking, in traffic jams, etc.).When the engine is at idle, with the parking brake released and gear position D, M or R selected, the vehicle begins to creep forward as soon as you take your foot off the brake pedal (even without pressing the accelerator).
WARNI NG
As a safety precaution, never leave the vehicle with the engine running and the doors closed.
Manual operation
► With the selector in position D, press button M to enable 6- or 8-speed sequential gear changing.The indicator lamp for the button comes on.► Operate the "+" or "-" steering mounted controls. M appears and the engaged gears are shown in succession on the instrument panel.► You can revert to automatic operation at any time by pressing button M again.The indicator lamp for the button goes off.

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Driving
6
NOTIC E
Other camerasThe images from the camera(s) displayed on the touch screen or on the instrument panel may be distorted by the relief.In the presence of areas in shade, or in conditions of bright sunlight or inadequate lighting, the image may be darkened and with lower contrast.Obstacles may appear further away than they actually are.
WARNI NG
SensorsThe operation of the sensors as well as the associated functions may be disturbed by sound interference such as that emitted by noisy vehicles and machinery (e.g. lorries, pneumatic drills), by the accumulation of snow or dead leaves on the road or in the event of damaged bumpers and mirrors.When reverse gear is engaged, an audible signal (long beep) indicates that the sensors may be dirty.A front or rear impact to the vehicle can upset the sensors’ settings, which is not always detected by the system: distance measurements may be distorted.The sensors do not systematically detect obstacles that are too low (pavements, studs) or too thin (trees, posts, wire fences).Certain obstacles located in the sensors’ blind spots may not be detected or may no longer be detected during the manoeuvre.
Certain materials (fabrics) absorb sound waves: pedestrians may not be detected.
NOTIC E
MaintenanceClean the bumpers and door mirrors and the field of vision of the cameras regularly.When washing your vehicle at high pressure, direct the spray from at least 30 cm away from the radar, sensors and cameras.
WARNI NG
MatsThe use of mats not approved by TOYOTA may interfere with the operation of the speed limiter or cruise control.To avoid any risk of jamming the pedals:– Ensure that the mat is secured correctly.– Never fit one mat on top of another.
NOTIC E
Units of speed
Ensure that the units of speed displayed on the instrument panel (km/h or mph) are those for the country you are driving in.If this is not the case, when the vehicle is stationary, set the display to the required units of speed so that it complies with what is authorised locally.In case of doubt, contact any authorized Toyota retailer or Toyota authorized repairer,
or any reliable repairer.

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Practical information
7
Compatibility of fuels
Diesel fuels conforming to the EN590, EN16734 and EN16709 standards and containing up to 7%, 10%, 20% and 30% fatty acid methyl ester respectively. The use of B20 or B30 fuels, even occasionally, imposes special maintenance conditions referred to as "Arduous conditions".
Paraffinic Diesel fuel conforming to the EN15940 standard.
WARNI NG
The use of any other type of (bio) fuel (vegetable or animal oils, pure or diluted, domestic fuel, etc.) is strictly prohibited (risk of damage to the engine and fuel system).
NOTIC E
The only Diesel fuel additives authorised for use are those that meet the B715000 standard.
Diesel at low temperature
At temperatures below 0 °C (+32 °F), the formation of paraffins in summer-type Diesel fuels could prevent the engine from operating correctly. In these temperature conditions, use winter-type Diesel fuel and keep the fuel tank more than 50 % full.At temperatures below -15 °C (+5 °F) to avoid problems starting, it is best to park the vehicle under shelter (heated garage).
Travelling abroad
Certain fuels could damage your vehicle’s engine.In certain countries, the use of a particular fuel may be required (specific octane rating, specific trade name, etc.) to ensure correct operation of the engine.For all additional information, consult a dealer.
Refuelling
Fuel tank capacity: approximately 69 litres.Reserve level: approximately 6 litres.
Low fuel level
When the low fuel level is reached, one of these warning lamps lights up on the instrument panel, accompanied by the display of a message and an audible signal. When it first comes on, about 8 litres of fuel remain.You must refuel as soon as possible to avoid running out of fuel.For more information on Running out of fuel (Diesel), refer to the corresponding section.
NOTIC E
A small arrow by the warning lamp indicates which side of the vehicle the fuel filler flap is located on.
WARNI NG
Stop & StartNever refuel with the engine in STOP mode; you must switch off the ignition.
Refuelling
At least 8 litres of fuel must be added, in order to be registered by the fuel gauge.