TOYOTA RAV4 2011 XA30 / 3.G Owners Manual

5
When trouble arises
421
5-1. Essential information
NOTICE
■
To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent causing serious damage to the transmission and Active
Torque Control 4WD system (4WD models) when towing using a wheel-
lift type truck
■ To prevent damaging the vehicle wh en towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ Recreational towing (b ehind motor home, etc.)
Never dinghy tow your vehicle to prevent causing serious damage to the
Active Torque Control 4WD system (4WD models) and transmission.
( P. 224)
2WD models: Never tow this vehicle from
the rear with the front wheels on the
ground. This may cause serious damage
to the transmission. If towing from the
rear, use a towing dolly.
4WD models: Never tow this vehicle with
any of the wheels on the ground. This
may cause serious damage to the trans-
mission and Active Torque Control 4WD
system. Use a towing dolly.
CTN51AN026
CTN51AN027

422
5-1. Essential information
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact your Toyota dealer as soon as
possible.
■ Visible symptoms
●Fluid leaks under the vehicle
(Water dripping from the air cond itioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature g auge needle continually points
higher than normal
■ Audible symptoms
●Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
■ Operational symptoms
●Engine missing, stumbling or running rough
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, s pongy feeling, pedal almost
touches the floor

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423
5-1. Essential information
Fuel pump shut off system
Follow the procedure below to restart the engine after the system is
activated.
Vehicles without smart key system Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
Vehicles with smart key system Turn the “ENGINE START STOP” switch OFF.
Restart the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
To minimize the risk of fuel leakage when the engine stalls or an air-
bag inflates upon collision, the fu el pump shut off system stops sup-
plying fuel to the engine.
STEP 1
STEP 2
STEP 1
STEP 2

424
5-1. Essential information
Event data recorder
In a crash or a near car crash eventThe SRS airbag sensor assembly contains the EDR. In a crash or a
near car crash event, this device may record some or all of the follow-
ing information:
● Engine speed
● Whether the brake pedal was applied or not
● Vehicle speed
● To what extent the accelerator pedal was depressed
● Position of the transmission shift lever
● Whether the driver and front passenger wore seat belts or not
● Driver's seat position
● SRS airbag deployment data
● SRS airbag system diagnostic data
● Front passenger's occupant classification
The information above is intended to be used for the purpose of
improving vehicle safety performan ce. Unlike general data recorders,
the EDR does not record sound data such as conversation between
passengers.
Your vehicle has computers that monitor and control certain aspects
of your vehicle. These computers assi st in driving and maintaining
optimal vehicle performance.
Besides storing data useful for tr oubleshooting, there is an event
data recorder (EDR) that records data in a crash or a near car
crash event.

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When trouble arises
425
5-1. Essential information
Disclosure of the data
Toyota will not disclose the data re corded in an EDR to a third party
except when:
● An agreement from the vehicle's owner (or the leasing company for
a leased vehicle) is obtained
● Officially requested by the police or other authorities
● Used as a defense for Toyota in a law suit
● Ordered by a court law
However, if necessary Toyota will:
● Use the data for research on Toyota vehicle safety performance
● Disclose the data to a third party for research purposes without dis-
closing details of the vehicle owner, and only when it is deemed
necessary
● Disclose summarized data cleared of vehicle identification informa-
tion to a non-Toyota organization for research purposes

426
5-2. Steps to take in an emergency
If a war ning light tur ns on or a war ning buzzer sounds...
Stop the vehicle immediately. Continuing to drive the vehicle may be dangerous.
The following warning indicates a possible problem in the brake sys-
tem. Immediately stop the vehicle in a safe place and contact your
Toyota dealer.
*: Parking brake engaged warning buzzer: The buzzer sounds to indicate that the parking brake is still engaged (with
the vehicle having reached a speed of 3 mph [5 km/h]).
Warning lightWarning light/Details
(U.S.A.)
(Canada) Brake system warning light (warning buzzer)*
• Low brake fluid
• Malfunction in the brake system
This light also comes on when the parking brake is not
released. If the light turns off after the parking brake is fully
released the system is operating normally.
Calmly perform the following actions if any of the warning lights turn
on or flash. If a light turns on or flashes, but then turns off, this does
not necessarily indicate a malfunction in the system.

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When trouble arises
427
5-2. Steps to take in an emergency
Stop the vehicle immediately.
The following warning indicates the possibility of damage to the vehi-
cle that may lead to an accident. Immediately stop the vehicle in a
safe place and contact your Toyota dealer.
Have the vehicle inspected immediately.Failing to investigate the cause of the following warnings may lead to
the system operating abnormally and possibly cause an accident.
Have the vehicle inspected by your Toyota dealer immediately.
Warning lightWarning light/Details
Charging system warning light Indicates a malfunction in the vehicle’s charging system.
Low engine oil pressure warning light Indicates that the engine oil pressure is too low.
Warning lightWarning light/Details
(U.S.A.)
(Canada) Malfunction indicator lamp
Indicates a malfunction in:
• The emission control system;
• The electronic engine control system;
• The electronic throttle control system; or
• The electronic automatic transmission control system.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system.

428 5-2. Steps to take in an emergency
(U.S.A.)
(Canada) “ABS” warning light
Indicates a malfunction in:
• The ABS;
• The brake assist system.
Electric power steering warning light
Indicates a malfunction in the EPS system.
(Flashes) Cruise control indicator light
Indicates a malfunction in the cruise control system.
Slip indicator light
Indicates a malfunction in:
• The VSC;
• The TRAC;
• The AUTO LSD function;
• The hill-start assist control; and
• The downhill assist control system.
(Comes on) Active Torque Control 4WD system warning light (4WD
models)
Indicates a malfunction in the Active Torque Control 4WD
system.
(When the light flashes.
P. 429)
Warning lightWarning light/Details

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When trouble arises
429
5-2. Steps to take in an emergency
Follow the correction procedures.
After taking the specified steps to correct the suspected problem,
check that the warning light turns off.
Warning lightWarning light/DetailsCorrection procedure
Open door warning light Indicates that a door is not
fully closed. Check that all doors are
closed.
Low fuel level warning
light Indicates that remaining
fuel is about 2.4 gal. (9.0
L, 2.0 Imp. gal.) or less Refuel the vehicle.
Driver’s seat belt
reminder light
(warning buzzer)
*
Warns the driver to fasten
his/her seat belt. Fasten the seat belt.
(on the center panel) Front passenger’s seat
belt reminder light
(warning buzzer)
*
Warns the front passen-
ger to fasten his or her
seat belt.
Fasten the seat belt.
(Flashes) Active Torque Control
4WD system warning light
(4WD models)
Indicates that the driveline
temperature is too high.
(When the light comes on.
P. 427) Reduce vehicle speed (until
the light goes off) or stop
the vehicle at a safe place
and allow the engine to idle
until the light goes off.

430 5-2. Steps to take in an emergency
Automatic transmission
fluid temperature warning
light (if equipped)Indicates that the auto-
matic transmission fluid
temperature is too high. Stop the vehicle in a safe
place and shift the shift
lever to P.
If the light does not go off,
contact your Toyota dealer.
Low washer fluid warning
light Low level of washer fluid Fill the tank.
(U.S.A.) Engine oil replacement
reminder light
Illuminates for about 3 sec-
onds and then flashes for
about 15 seconds approxi-
mately 4500 miles (7200
km) after the engine oil is
changed: Indicates that the
engine oil is scheduled to be
changed.
Check the engine oil, and
change it if necessary.
Comes on and remains on if
the distance driven exceeds
5000 miles (8000 km): Indi-
cates that the engine oil
should be changed. Check and change the
engine oil.
Tire pressure warning
light (if equipped)
When the light comes on:
Low tire inflation pressure
Adjust the tire inflation
pressure.
When the light comes on
after blinking for 1 minute:
Malfunction in the tire
pressure warning system Have the system checked
by your Toyota dealer.
Warning lightWarning light/DetailsCorrection procedure