TOYOTA RAV4 2011 XA30 / 3.G Owners Manual

5
When trouble arises
461
5-2. Steps to take in an emergency
If the electronic key does not operate properly (vehicles with smart key system)
Locking and unlocking the doors with the mechanical keyUsing the mechanical key (P. 24)
in order to perform the following
operations:
Locks all doors
Unlocks all doors
Turning the key unlock the
driver’s door. Turning the key
once again unlocks the other
doors.
Changing “ENGINE START STOP” switch modes and starting the engine
Shift the shift lever to P and apply the brakes. Touch the Toyota emblem side of
the electronic key to the
“ENGINE START STOP” switch.
If any of the doors is opened and
closed while the key is being
touched to the switch, an alarm
will sound to indicate that the start
function cannot detect the elec-
tronic key.
If communication between the elect ronic key and the vehicle is inter-
rupted ( P. 30) or the electronic key cannot be used because the
battery is depleted, the smart key system and wireless remote con-
trol cannot be used. In such cases, the doors and back door can be
opened and the engine can be st arted by following the procedure
below.
STEP 1
STEP 2

462 5-2. Steps to take in an emergency
To change “ENGINE START STOP” switch modes: Within 5
seconds after the buzzer sounds, release the brake pedal and
press the “ENGINE START STOP” switch. Modes can be
changed each time the switch is pressed. (P. 144)
To start the engine: Press the “ENGINE START STOP” switch
within 5 seconds after the buzzer sounds, keeping the brake
pedal depressed.
In the event that the “ENGINE ST ART STOP” switch still cannot be
operated, contact your Toyota dealer.
■ Stopping the engine
Shift the shift lever to P and press the “ENGINE START STOP” switch as
you normally do when stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(P. 389)
STEP 3

5
When trouble arises
463
5-2. Steps to take in an emergency
If the batter y is discharged
The following procedures may be used to start the engine if the vehi-
cle's battery is discharged.
You can call your Toyota dealer or qualified repair shop.
If you have a set of jumper (or boo ster) cables and a second vehi-
cle with a 12-volt battery, you can jump start your Toyota following
the steps below.
Connecting the jumper cables
Positive (+) battery terminal on your vehicle
Positive (+) battery terminal on the second vehicle
Negative (-) battery terminal on the second vehicle
Connect the jumper cable to ground on your vehicle as shown in
the illustration. Start the engine of the second vehicle. Increase the engine
speed slightly and maintain at that level for approximately 5
minutes to recharge the battery of your vehicle.
Vehicles with smart key system — Open and close any of
the doors with the “ENGINE START STOP” switch OFF.
STEP 1
STEP 2
STEP 3

464 5-2. Steps to take in an emergency
■Starting the engine when the battery is discharged
The engine cannot be started by push-starting.
■ To prevent battery discharge
●Turn off the headlights and the audio system while the engine is turned
off.
● Turn off any unnecessary electrical components when the vehicle is run-
ning at a low speed for an extended period, such as in heavy traffic, etc.
Maintain the engine speed of the second vehicle, and turn
the engine switch to the “ON” position (vehicles without
smart key system) or turn the “ENGINE START STOP”
switch to IGNITION ON mode (vehicles with smart key sys-
tem), to start the vehicle's engine.
Once the vehicle’s engine has started, remove the jumper
cables in the exact reverse order in which they were con-
nected.
Once the engine starts, have the vehicle checked at your Toyota
dealer as soon as possible.STEP 4
STEP 5

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When trouble arises
465
5-2. Steps to take in an emergency
CAUTION
■
Avoiding battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the battery.
●Make sure the jumper cable is connected to the correct terminal and that it
is not unintentionally in contact with any part other than the intended termi-
nal.
● Do not allow the jumper cables to come into contact with the “+” and “-” ter-
minals.
● Do not smoke, use matches, cigarette lighters or allow open flame near
the battery.
■ Battery precautions
The battery contains poisonous and corrosive acidic electrolyte, while
related parts contain lead and lead compounds. Observe the following pre-
cautions when handling the battery.
●When working with the battery, always wear safety glasses and take care
not to allow any battery fluids (acid) to come into contact with skin, clothing
or the vehicle body.
● Do not lean over the battery.
● In the event that battery fluid comes into contact with the skin or eyes,
immediately wash the affected area with water and seek medical attention.
Place a wet sponge or cloth over the affected area until medical attention
can be received.
● Always wash your hands after handling the battery support, terminals, and
other battery-related parts.
● Do not allow children near the battery.
NOTICE
■When handling jumper cables
Be careful that the jumper cables do not become tangled in the cooling fans
or any of the belts when connecting or disconnecting them.

466
5-2. Steps to take in an emergency
If your vehicle overheats
If your engine overheats:
Stop the vehicle in a safe place and turn off the air condi-
tioning system.
Check to see if steam is coming out from under the hood.
If you see steam: Stop the engine. Carefully lift the hood after the steam
subsides and then restart the engine.
If you do not see steam: Leave the engine running and carefully lift the hood.
Check to see if the cooling fans are operating.
If the fans are operating: Wait until the temperature of the engine (shown on the
instrument cluster) begins to fall and then stop the
engine.
If the fans are not operating: Stop the engine and call your Toyota dealer.
After the engine has cooled
down sufficiently, check the
engine coolant level and
inspect the radiator core (radi-
ator) for any leaks.
Add engine coolant if neces-
sary.
Water can be used in an emer-
gency if engine coolant is
unavailable.
( P. 480)
STEP 1
STEP 2
STEP 3
STEP 5 STEP 4
STEP 5

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When trouble arises
467
5-2. Steps to take in an emergency
■
Overheating
If you observe the following, your vehicle may be overheating.
●The engine coolant temperature gauge enters the red zone or a loss of
power is experienced.
● Steam is coming from under the hood.
CAUTION
■To prevent an accident or injury when inspecting under the hood of
your vehicle
●If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot, caus-
ing serious injury such as burns.
● Keep hands and clothing away from the fan and other belts while the
engine is running.
● Do not loosen the coolant reservoir cap while the engine and radiator are
hot.
Serious injury, such as burns, may result from hot coolant and steam
released under pressure.
NOTICE
■When adding engine coolant
Wait until the engine has cooled down before adding engine coolant.
When adding coolant, do so slowly. Adding cool coolant to a hot engine too
quickly can cause damage to the engine.
Have the vehicle chec ked at the nearest Toyota dealer as soon as
possible.

468
5-2. Steps to take in an emergency
If the vehicle becomes stuck
CAUTION
■When attempting to free a stuck vehicle
If you choose to rock the vehicle back and forth to free it, make sure the sur-
rounding area is clear, to avoid striki ng other vehicles, objects or persons.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident and result in death or serious injury.
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt, or snow.
Stop the engine. Set the parking brake and put the shift
lever in P.
Remove the mud, snow, or sand from around the stuck tire.
Place wood, stones or some other material to help provide
traction under the tires.
Restart the engine.
4WD models: Activate four-wheel drive lock mode. ( P. 196)
Shift the shift lever to the D or R position, release the park-
ing brake and carefully depress the accelerator pedal to
free the vehicle.
Turn off TRAC and/or VSC if these functions are hampering your
attempts to free the vehicle. ( P. 186)
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
STEP 6

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When trouble arises
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5-2. Steps to take in an emergency
NOTICE
■
To avoid damaging the transmission and other components
●Avoid spinning the wheels and do not rev the engine.
● If the vehicle remains stuck after trying these procedures, the vehicle may
require towing to be freed.

470
5-2. Steps to take in an emergency
If your vehicle has to be stopped in an emergency
Only in an emergency, such as if it becomes impossible to stop the
vehicle in the normal way, stop the vehicle using the following pro-
cedure:
Steadily step on the brake pedal with both feet and firmly
depress it.
Do not pump the brake pedal repeatedly as this will increase the
effort required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N After slowing down, stop the vehi cle in a safe place by the
road.
Stop the engine.
If the shift lever cannot be shifted to N Keep depressing the brake pedal with both feet to reduce
vehicle speed as much as possible.
Vehicles without a smart key
system: Stop the engine by
turning the engine switch to
the “ACC” position.
STEP 1
STEP 2
STEP 3
STEP 4
STEP 3
STEP 4