engine oil TOYOTA RAV4 2020 Owners Manual (in English)

RAV4_OM_OM0R024U_(U)
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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting engine, refueling)
AudioOperating the Audio
(Main topics: Audio/visual, phone, Connected Services)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: Battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

6TABLE OF CONTENTS
8-1. Essential informationEmergency flashers ...... 618
If your vehicle has to be stopped in an emergency.................................... 618
If the vehicle is trapped in ris- ing water...................... 619
8-2. Steps to take in an emer- gency
If your vehicle needs to be
towed........................... 621
If you think something is wrong .......................... 626
Fuel pump shut off system .................................... 627
If a warning light turns on or a warning buzzer sounds 628
If a warning message is dis- played.......................... 639
If you have a flat tire...... 642
If the engine will not start 651
If you lose your keys ..... 653
If the electronic key does not operate properly (vehicles
with smart key system) 653
If the vehicle battery is dis- charged ....................... 655
If your vehicle overheats 659
If the vehicle becomes stuck .................................... 6619-1. Specifications
Maintenance data (fuel, oil level, etc.) .................... 664
Fuel information............. 676
Tire information ............. 678
9-2. Customization Customizable features... 688
9-3. Initialization Items to initialize ............ 699
10-1.For owners Reporting safet y defects for
U.S. owners ................. 702
Seat belt instructions for Canadian owners (in
French) ........................ 703
SRS airbag instructions for Canadian owners (in
French) ........................ 704
What to do if... (Troubleshoot- ing) ............................. 714
Alphabetical Index ........ 717
8When trouble arises9Vehicle specifications
10For owners
Index

15Pictorial index
Precautions against winter season ...................................... P.367
To prevent freezing (windshield wiper de-icer)
*.................... P.520
Precautions against car wash
(Rain-sensing windshield wipers)
*....................................... P.559
Replacing the wiper insert ..................................... ............... P.601
Fuel filler door ............................................... ..................... P.220
Refueling method ............................................... .................. P.220
Fuel type/fuel tan k capacity ................................... .............. P.666
Tires.......................................................... ........................... P.581
Tire size/inflation pressure ................................... ................ P.671
Winter tires/tire chain ........................................ ................... P.367
Checking/rotation/tire pressure warning system
*................. P.581
Coping with flat tires......................................... .................... P.642
Hood ........................................................... ......................... P.571
Opening ............................................................................... P.571
Engine oil ..................................................... ........................ P.666
Coping with overheat ........................................... ................ P.659
Warning messages ............................................... ............... P.639
Headlights..................................................... ...................... P.209
Turn signal lights ............................................. .................. P.202
Parking lights ................................................. .................... P.209
Daytime running lights .. .................................................... P.209
Side marker lights ............................................. ................. P.209
Fog lights
*............................................................... ............ P.437
Stop lights/tail lights/turn s ignal lights .................... P.202, 209
Tail lights.................................................... ......................... P.209
Back-up lights
Light bulbs of the exterior lights for driving
(Replacing method: P.609, Watts: P.675)
E
F
G
H
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J
K
L
M
N
O

782-1. Instrument cluster
*1: These lights turn on when the
engine switch is turned to ON to
(Yellow)
Brake system warn-
ing light
*1 (  P.628)
Charging system
warning light
*1
(  P.628)
High coolant tempera-
ture warning light
*2
(  P.629)
Low engine oil pres-
sure warning light
*2
(  P.629)
(U.S.A.)
Malfunction indicator
lamp
*1 ( P.629)
(Canada)
Malfunction indicator
lamp
*1 ( P.629)
SRS warning light
*1
(  P.629)
(U.S.A.)
ABS warning light*1
(  P.630)
(Canada)
ABS warning light*1
(  P.630)
(Red/yellow)
Electric power steer-
ing system warning
light
*1 ( P.630)
(Flashes or
illuminates)
PCS warning light*1
(  P.630)
(Orange)
LTA i n d i c a t o r
( P.631)
(Flashes)
Stop & Start cancel
indicator
*1 (if
equipped) (P.631)
(Flashes)
Intuitive parking assist
OFF indicator
*3 (if
equipped) ( P.631)
PKSB OFF indica-
tor
*1 (if equipped)
(  P.632)
(Flashes)
RCTA OFF indicator*1
(if equipped) ( P.632)
Slip indicator light
*1
(  P.632)
Brake Override Sys-
tem/Drive-Start Con-
trol/PKSB (if
equipped) warning
light
*2 (  P.633)
(Flashes)
Brake hold operated
indicator
*1 ( P.633)
(U.S.A.)
(Flashes)
Parking brake indica-
tor ( P.634)
(Canada)
(Flashes)
Parking brake indica-
tor ( P.634)
Tire pressure warning
light
*1 (if equipped)
(  P.634)
Low fuel level warn-
ing light ( P.634)
Driver’s and front pas-
senger’s seat belt
reminder light
(  P.635)
Rear passengers’ seat
belt reminder light (if
equipped) ( P.635)

1303-2. Opening, closing and locking the doors
tact with, or is covered by the fol-
lowing metallic objects
• Cards to which al uminum foil is
attached
• Cigarette boxes that have alumi- num foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless key (that
emits radio waves) is being used
nearby
●When carrying the electronic key
together with the following devices
that emit radio waves
• Portable radio, cellular phone, cordless phone or other wireless
communication devices
• Another vehicle’s electronic key or a wireless key that emits radio
waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint with a metallic con-
tent or metallic objects are
attached to the rear window
●When the electronic key is placed
near a battery charger or elec-
tronic devices
●When parking in a coin-operated
parking lot (Radio waves used to
detect vehicles may affect the
smart key system.)
■Note for the entry function
●Even when the electronic key is
within the effective range (detec-
tion areas), the system may not
operate properly in the following
cases:
• The electronic key is too close to the window or outside door han-
dle, near the ground, or in a high
place when the doors are locked
or unlocked.
• The electronic key is on the instru- ment panel, luggage cover or
floor, or in the door pockets or
glove box when the engine is started or engine switch modes
are changed.
●Do not leave the electronic key on
top of the instrument panel or near
the door pockets when exiting the
vehicle. Depending on the radio
wave reception conditions, it may
be detected by the antenna out-
side the cabin and the door will
become lockable from the outside,
possibly trapping the electronic
key inside the vehicle.
●As long as the electronic key is
within the effective range, the
doors may be locked or unlocked
by anyone. However, only the
doors detecting the electronic key
can be used to unlock the vehicle.
●Even if the electro
nic key is not
inside the vehicle, it may be possi-
ble to start the engine if the elec-
tronic key is near the window.
●The doors may unlock if a large
amount of water splashes on the
door handle, such as in the rain or
in a car wash when the electronic
key is within the effective range.
(The doors will au tomatically be
locked after approximately 60 sec-
onds if the doors are not opened
and closed.)
●If the wireless remote control is
used to lock the doors when the
electronic key is near the vehicle,
there is a possib ility that the door
may not be unlocked by the entry
function. (Use the wireless remote
control to unlock the doors.)
●Touching the door lock sensor
while wearing gloves may delay or
prevent lock operation. Remove
the gloves and touch the lock sen-
sor again.
●When the lock operation is per-
formed using the lock sensor, rec-
ognition signals will be shown up
to two consecutive times. After
this, no recognition signals will be
given.
●If the door handle becomes wet
while the electronic key is within

1754-1. Before driving
4
Driving
NOTICE
■When encountering flooded
roads
Do not drive on a road that has
flooded after heavy rain, etc.
Doing so may cause the following
serious damage to the vehicle:
●Engine stalling
●Short in electrical components
●Engine damage caused by
water immersion
In the event that you drive on a
flooded road and the vehicle is
flooded, be sure to have your Toy-
ota dealer check the following:
●Brake function
●Changes in quantity and quality
of oil and fluid used for the
engine, transaxle, transfer
(AWD vehicles), rear differen-
tial (AWD vehicles), etc.
●Lubricant condition for the pro-
peller shaft (AWD models),
bearings and suspension joints
(where possible), and the func-
tion of all joints , bearings, etc.
■When parking the vehicle
Always set the parking brake, and
shift the shift lever to P. Failure to
do so may cause the vehicle to
move or the vehi cle may acceler-
ate suddenly if the accelerator
pedal is accidentally depressed.
Cargo and luggage
Take notice of the following
information about storage
precautions, cargo capacity
and load.
WA R N I N G
■Things that must not be car-
ried in the luggage compart-
ment
The following things may cause a
fire if loaded in the luggage com-
partment:
●Receptacles containing gaso-
line
●Aerosol cans
■Storage precautions
Observe the following precau-
tions.
Failure to do so may prevent the
pedals from being depressed
properly, may block the driver’s
vision, or may res ult in items hit-
ting the driver or passengers, pos-
sibly causing an accident.
●Stow cargo and luggage in the
luggage compartment when-
ever possible.
●Do not stack anything in the lug-
gage compartment higher than
the seatbacks.
●Do not place cargo or luggage
in or on the follo wing locations.
• At the feet of the driver
• On the front passenger or rear seats (when stacking items)
• On the luggage cover (if equipped)
• On the instrument panel
• On the dashboard

3674-6. Driving tips
4
Driving
4-6.Driving tips
Use fluids that are appropriate
to the prevailing outside tem-
peratures.
• Engine oil
• Engine coolant
• Washer fluid
Have a service technician
inspect the condition of the
battery.
 Have the vehicle fitted with
four snow tires or purchase a
set of tire chains for the front
tires.
*
Ensure that all tires are the same
size and brand, and that chains
match the size of the tires.
*: Tire chains cannot be mounted on vehicles with 235/55R19 tires.
Winter driving tips
Carry out the necessary
preparations and inspec-
tions before driving the
vehicle in winter. Always
drive the vehicle in a man-
ner appropriate to the pre-
vailing weather conditions.
Pre-winter preparations
WA R N I N G
■Driving with snow tires
Observe the following precautions
to reduce the risk of accidents.
Failure to do so m ay result in a
loss of vehicle control and cause
death or serious injury.
●Use tires of the specified size.
●Maintain the recommended
level of air pressure.
●Do not drive in excess of 75
mph (120 km/h), regardless of
the type of snow tires being
used.
●Use snow tires on all, not just
some wheels.
■Driving with tire chains
(except 235/55R19 tires)
Observe the following precautions
to reduce the risk of accidents.
Failure to do so may result in the
vehicle being unable to be driven
safely, and may cause death or
serious injury.
●Do not drive in excess of the
speed limit specifi ed for the tire
chains being used, or 30 mph
(50 km/h), whichever is lower.
●Avoid driving on bumpy road
surfaces or over potholes.
●Avoid sudden acceleration,
abrupt steering, sudden brak-
ing and shifting operations that
cause sudden engine braking.
●Slow down sufficiently before
entering a curve to ensure that
vehicle control is maintained.
●Do not use LTA (Lane Tracing
Assist) system.
NOTICE
■Repairing or replacing snow
tires (vehicles with tire pres-
sure warning system)
Request repairs or replacement of
snow tires from your Toyota
dealer or legitimate tire retailers.
This is because the removal and
attachment of snow tires affects
the operation of the tire pressure
warning valves and transmitters.

3724-6. Driving tips
WA R N I N G
●When driving off-road or in rug-
ged terrain, do not drive at
excessive speeds, jump, make
sharp turns, strike objects, etc.
This may cause loss of control
or vehicle rollover causing
death or serious injury. You are
also risking expensive damage
to your vehicle’s suspension
and chassis.
NOTICE
■To prevent the water damage
Take all necessary safety mea-
sures to ensure that water dam-
age to the engine or other
components does not occur.
●Water entering the engine air
intake will cause severe engine
damage.
●Water entering the automatic
transmission will cause deterio-
ration in shift quality, locking up
of your transmission accompa-
nied by vibration, and ultimately
damage.
●Water can wash the grease
from wheel bearings, causing
rusting and premature failure,
and may also enter the differen-
tials, transmission and transfer
case (AWD models), reducing
the gear oil’s lub ricating quali-
ties.
■When you drive through
water
If driving through water, such as
when crossing shallow streams,
first check the depth of the water
and the bottom of the riverbed for
firmness. Drive slowly and avoid
deep water.
■Inspection after off-road driv-
ing
●Sand and mud that has accu-
mulated around brake discs
may affect braking efficiency
and may damage brake system
components.
●Always perform a maintenance
inspection after each day of off-
road driving that has taken you
through rough terrain, sand,
mud, or water. For scheduled
maintenance information, refer
to the “Scheduled Maintenance
Guide” or “Owner’s Manual
Supplement”.

3845-2. Basic information before operation
with a metal object, such as
the following, it may not oper-
ate properly:
• Magnetic isolation cards
• Metallic foil, such as the inner
packaging of a cigarette box
• Metallic wallets or bags
• Coins
• Discs, such as a CD or DVD
 If the operable part of a
capacitive touch screen but-
ton is wiped, it may operate
unintentionally.
 If the capacitive touch screen
button is being touched when
the engine switch is changed
to ACC or ON, the button may
not operate properly. In this
case, remove anything touch-
ing the button, turn the engine
switch off and then turn it to
ACC or ON, or restart the sys-
tem by press and hold the
“POWER VOLUME” knob for
3 seconds or more.
●Capacitive touch screen button
sensor sensitivity can be adjusted.
( P.414)
1 Press the “HOME” button.
2 Check that the home screen
is displayed.
 Selecting a screen will display
it full screen.
●The display information and area
on the home screen can be cus-
tomized.
●The home screen can be set to
several types of split layouts
Home screen
On the home screen, multi-
ple screens, such as the
audio/visual system screen,
hands-free screen and clock
screen, can be displayed
simultaneously.
Home screen operation

5597-1. Maintenance and care
7
Maintenance and care
details, contact your Toyota
dealer.
• When washing the vehicle, use
water to wash off dirt. If the vehi-
cle is particularly dirty, use a
diluted neutral detergent and a
sponge or a soft cloth and wash
off the dirt by hand.
• Wash detergent off with water
immediately after use. After using
detergent, wash the detergent off
with water and wipe the vehicle
dry with a soft cloth.
●For vehicles with 18-inch matte
painted wheels and 19-inch matte
painted wheels: Make sure to
observe the followi ng precautions
to prevent damage to the matte
paint.
• Do not polish or scrub with dry
cloths, brushes, etc.
• Do not use detergents containing coatings or abrasives.
• If using an automatic car wash, make sure it does not include ded-
icated wheel brushes.
• Do not use high-pressure spray guns or steam cleaners.
• Do not use det ergent on the
wheels when they are hot, such
as after driving or parking in hot
weather.
■Bumpers
Do not scrub with abrasive cleaners.
■Plated portions
If dirt cannot be removed, clean the
parts as follows:
●Use a soft cloth dampened with an
approximately 5% solution of neu-
tral detergent and water to clean
the dirt off.
●Wipe the surface with a dry, soft
cloth to remove any remaining
moisture.
●To remove oily deposits, use alco-
hol wet wipes or a similar product.
WA R N I N G
■When washing the vehicle
Do not apply water to the inside of
the engine compartment. Doing
so may cause the electrical com-
ponents, etc. to catch fire.
■When cleaning the windshield
(vehicles with rain-sensing
windshield wipers)
Set the wiper switch to off.
If the wiper switch is in “AUTO”,
the wipers may operate unexpect-
edly in the following situations,
and may result in hands being
caught or other serious injuries
and cause damage to the wiper
blades.
Off
AUTO
●When the upper part of the
windshield where the raindrop
sensor is located is touched by
hand
●When a wet rag or similar is
held close to the raindrop sen-
sor
●If something bumps against the
windshield
●If you directly touch the raindrop
sensor body or if something
bumps into the ra indrop sensor
A
B