service TOYOTA RAV4 2020 Warranties & Maintenance Guides (in English)

KENDA
103
CONSUMER RIGHTS
This Warranty gives you specific legal rights, and you may also have
other rights that vary from state to state.
OWNER’S OBLIGATl0N
When making a claim, you must return the tire to be replaced to your
Kenda Tires dealer.
Proper vehicle and tire care is necessary to obtain the expected wear
from a tire. It is your obligation to properly maintain your tires and
the vehicle upon which they are mounted, including: (A) operating
your tires at the inflation pressures recommended by the vehicle
manufacturer, (B) keeping your tire/wheel assemblies in balance. (C)
proper wheel alignment, and (D) rotation. You must check your tire’s air
pressure at least monthly and before long trips.
We recommend that you have your Kenda Tires dealer inspect your
tires any time you notice irregular or uneven tread wear and rotate
them, if necessary. Also, they should be inspected by your dealer any
time your vehicle is brought in for service.
TREADWEAR LIMITED WARRANTY
For those qualifying brand tires listed in the product chart (see below),
Kenda Tires will provide prorated credit towards the purchase of a
comparable brand tire.
You will be responsible for the prorated cost of a replacement
tire, and also mounting and balancing costs, taxes and any
other charges.
The prorated cost of a replacement tire is determined as follows:
(Actual miles driven) ÷ (Amount of warranted miles) X (Actual current
dealer selling price)

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To qualify for this Treadwear Limited Warranty, the tire must meet all
of the following conditions:•
Qualifies as an Eligible Tire.
•
ls a model tire included in the product chart.
•
ls driven no more than the warrantedтmiles specified in the
product chart.
•
ls properly serviced and maintained, including periodic rotation.
•
Tread is evenly worn down to the top of the treadwear
indicator bars.
•
Was installed no more than 60 months from the date of purchase.
•
Has been used on road surfaces for which the tire is designed.
•
Has not been used for commercial service.
A comparable Kenda brand tire is the same tire, or a tire of the same
basic construction and quality, as the original tire, as determined by
Kenda Tires.
Mileage Warranties based on tire.
Vezda UHP A/S..................KR400.............................................\
...50,000
Vezda Touring A/S..............KR205................................................65\
,000
VezdaEco...........................KR30..................................\
................60,000
Kenetica.............................KR17...............................\
...................50,000
Klever S/T...........................KR52.........................................\
.........60,000
Klever H/T
2........................KR600........60,000 (p-mertric) 50,000 (LTR)
SAFETY WARNING
Driving on Any Tire That Does Not Have the Correct
Inflation Pressure Is Dangerous
Any underinflated tire builds up excessive heat that may result in
sudden tire destruction. Refer to the tire placard on the vehicle (check
vehicle and/or vehicle owner’s manual for placard location) for the
recommended operating pressures. Do not exceed maximum pressure
indicated on the tire sidewall.

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107
Wheel Alignment and Balancing Are Important for
Safety and Maximum Mileage From Your Tires
Inspect Your Tires Regularly
At least once a month inspect your tires closely for signs of uneven
wear. Uneven wear patterns may be caused by improper inflation
pressures, misalignment, improper balance or suspension neglect.
If not corrected, further tire damage will occur. These conditions not
only shorten the life of your tires, they adversely affect the handling
characteristics of your vehicle which could be dangerous.
If any of these conditions exist, the cause may often be corrected at
your tire dealer’s or other service facility. Your tires will then last longer.
Tire Rotation
If irregular wear becomes apparent or if the rate of wear on the tires
is uneven, the tires should be rotated to alleviate the problem. Check
your vehicle for any mechanical problems and correct if necessary. The
rotation pattern or procedure indicated in your limited warranty and the\

vehicle manufacturers’ owner’s manual should be followed. For tires
on front wheel drive vehicles and/or all season tires on any vehicle, it\
is
recommended that these tires be rotated every 8,000 miles to equalize
the rate of wear.
Tire Mixing Can Be Dangerous
Most passenger tires today are radial tires and for best performance it \
is recommended that the same size and type of tire be used on all four
wheel positions unless different sizes, front and rear, were specified
as original equipment. Check the vehicle placard. If only two radials
are mounted with two non-radials, the radials should be mounted
on the rear. If tires of different types are mixed on a vehicle in any
configuration, they should not be used for long periods and speeds
should be kept to a minimum.
Mixing or matching of tires on 4-wheel drive vehicles may require
special precautions. Always check vehicle manufacturers’ Owner’s
Manual for their recommendations.

MAXXIS
11 2
• The Tire has been properly cared for, and reasonable and
necessary maintenance has been performed, in accordance with
the Vehicle Owner’s Manual and/or this Limited Warranty.
•
The Tire has been operated only under normal service conditions.
•
The Tire’s owner resides in the United States or Canada.
What Is Warranted and for How Long
• Failures, defects, and malfunctions due to defective materials
and/or defective workmanship.
•
Ride problems, vibration problems, and/or out-of-round
•
Tires, if the Tire is within the first 1/32nd inch of tread depth
(0.8 mm).
•
Within 60 months from the date of your purchase of the new
Vehicle, or at least 2/32nd inch (1.6 mm) of tread depth remaining
on the Tire, whichever comes first, except if the Tire is a temporary
spare tire, in which case the tire must be within the first 1/32nds
inch (0.8 mm) of tread depth.
What Is Not Covered by this Limited Warranty Policy
• Tire failure, defect, malfunction or damage resulting from
improper operation or maintenance such as, but not limited to,
overloading, excessive speed and inflation practices causing
excessive operational temperatures that exceed specifications,
misapplication, tire/wheel imbalance, vandalism, use of puncture
sealants and/or chemical corrosion.
•
Road hazards, including but not limited to cuts, snags, punctures,
bruises, impact brakes, tire plugs, and/or any other damage
caused by tire repair.
•
Ride problems, vibration problems, and/or out-of-round Tires,
if Maxxis determines the problem is not the result of a defect
covered under this Limited Warranty, regardless of the tread depth
of the Tire.
•
Irregular treadwear resulting from improper wheel alignment, under
or over inflation, tire abuse (such as spinning), improper mounting
or dismounting, vehicle mechanical problems (such as faulty, worn

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11 4
Replacement of Tires
• If you make a warranty claim in accordance with this Limited
Warranty, and the Tire* is within the first 25% of original, usable
tread, or the warranty claim is made 12 months from the date of
your purchase of the new Vehicle (whichever comes first), the Tire
will be promptly replaced with a comparable tire, without charge to
you (Free Replacement).
* If your warranty claim is with respect to a temporary spare tire,
the tire must be within the first 1/32nd inch (0.8 mm) of tread
depth, and the warranty claim does not have to be made within 12
months from the date of purchase.
•
During the Free Replacement period, mounting and balancing are
free of charge.
•
After the Free Replacement period and Vehicle Manufacturer’s
warranty period, the credit of the Tire will be calculated on a pro-
rated basis.
•
Remaining usable tread is computed as a percentage of the
original, usable tread. The credit amount will be calculated by
multiplying the Tire’s market retail price at the time of the warranty
claim by the remaining usable tread.
•
Original, usable tread does not include the last 2/32nds inch
(1.6 mm) of tread depth.
•
You are responsible for payment of labor costs of mounting and
balancing and applicable taxes, charges for services that you
request but that are not covered by this Limited Warranty, and any
shipping expenses after the Free Replacement period.
•
A “comparable tire” may either be a new Maxxis brand tire
of the same line as the Tire, or if the Tire is out of production
or unavailable, a new Maxxis brand tire of the same basic
construction and quality, with different sidewall or treadwear
configuration. If the same tire or a comparable new Maxxis tire is
available, and you request a higher-priced tire as a replacement,
the difference in price will be paid by you.

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Warranty Claim Procedure
• You must present the Tire to a Vehicle Manufacturer Dealer or a
Maxxis Dealer.
•
You must present proof of the date of your purchase of the Vehicle
(car dealer invoice). If you do not present this proof, the warranty
claim will be considered only if the Tire is within five years of its
date of manufacture.
•
You must present the Tire that is the subject of the warranty
claim and all service and maintenance records required by this
Limited Warranty.
•
If there is no Maxxis Dealer or Vehicle Manufacturer Dealer near
you, call the Maxxis Technology Center at 1-866-509-7067.
Safety Maintenance Information
Improper tire mounting and inflation and overloading may cause
serious injury or property damage. Maxxis recommends that you
read and follow all safety information contained in the tire safety
information section of this booklet, vehicle placard in the Vehicle
and/or the Vehicle Owner’s Manual. Information regarding safety
and maintenance also can be found on the sidewall of the Tire.
Please also comply with the following: •
Check air pressure every month when tires are “cold.” Use an
accurate tire air pressure gauge. Do not reduce pressure when
tires are hot. Proper inflation is essential. Under inflation produces
flexing of the sidewalls and builds up heat to the point that
premature tire failure may occur. Over inflation can cause the tire
to be more susceptible to impact damage.
•
Never overload your tires. The maximum load capacity and
maximum inflation pressure are molded into the sidewall of your
tire. Overloading builds up excessive heat and can lead to early
tire failure.
•
Avoid damaging objects (such as chuckholes, glass, rocks and
curbs) which may cause internal tire damage. Continued use
of a tire that has suffered internal damage, which may not be
visible externally, can lead to dangerous tire failure. Determination

MICHELIN
11 7
Passenger and Light Truck Tire Limited Warranty
About This Warranty
As the original purchaser of a vehicle equipped with MICHELIN®
passenger or light truck tire, you are covered by all the benefits and
conditions (subject to the maintenance recommendations and safety
warnings) contained in this booklet. To ensure your understanding
of and compliance with the terms and conditions of this warranty,
please read it carefully. It is essential that you also read and
understand the safety and maintenance recommendations for tires
contained in this booklet.
What Is Covered and for How Long?
MICHELIN passenger and light truck tires that are used in normal
service on the vehicle on which they were originally fitted are covered
as follows:
Workmanship and Materials
If there is a defect in workmanship and materials during the life of the\

original usable tread, or six (6) years from date of purchase (whichever
comes first), your tire may be replaced on a pro rata basis under this
warranty. After six (6) years or the wear of the original usable tread,
whichever occurs first, all warranties, expressed or implied, expire.
The “date of purchase” refers to the date on your sales invoice. I\
f you
cannot find your sales invoice, the date will be calculated based on the
date of manufacture which is molded on the sidewall of your tire.

The “life of the usable tread” refers to the original tread worn d\
own
evenly across the face of the tread to the level of the treadwear
indicators, which is 2/32nds of an inch (1.6 mm) of tread remaining.
Uneven wear is defined as a tread groove difference of 2/32nds of an
inch or more across the face of the tread on the same tire.

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What Is Not Covered
This warranty does not cover tires damaged due to misuse, abuse or
accident such as:•
Road hazards (e.g., cuts, snags, bruises, impact damage or
punctures);
•
Incorrect mounting of the tire, tire/wheel imbalance or
improper repair;
•
Misapplication, improper maintenance, racing, underinflation,
overinflation or other abuse;
•
Uneven or rapid wear which is caused by mechanical irregularity
in the vehicle such as wheel misalignment (a measured tread
difference of 2/32nds of an inch or more across the face of the
tread on the same tire);
•
Accident, fire, chemical corrosion, tire alteration or vandalism;
•
Flat spotting caused by improper storage or brakelock;
•
The addition of liquid, solid or gaseous materials other than air,
nitrogen or carbon dioxide (for example, waterbase sealers or
balancing substances);
•
Minor cosmetic ozone or weather cracking;
•
Use of MICHELIN® Self-Supporting Zero Pressure (ZP) tires
without a properly operating low air pressure warning system.
•
Use of MICHELIN tires that is inconsistent with the safety and/or
maintenance information provided in your owner’s manual.
Other limitations include but are not limited to the following: •
Michelin does not cover Original Equipment tires for mileage.
What Will Michelin Do?
If a tire is covered, and 2/32nds of an inch (1.6mm) or less of the
original tread is worn (or 25% or less, whichever is more beneficial to
you), and it is within 12 months of the date of purchase, Michelin will\
,
free of charge, replace your tire with a comparable new MICHELIN
®
replacement tire, mount the tire, and balance the tire. You must pay the
cost of any other service charges and applicable taxes.

MICHELIN
11 9
If a tire is covered, and more than 2/32nds of an inch of original tread\

has been worn (or more than 25%, whichever is more beneficial to
you), or it has been more than 12 months from the date of purchase,
Michelin will replace the tire with a comparable new MICHELIN
replacement tire on a pro rata basis. This means that you will be
responsible for paying a portion of the cost. The Michelin tire retailer
will determine the portion for which you will be responsible by
multiplying the percentage of the original usable tread worn, by the
current selling price at the adjustment location or the price in the
current Michelin Base Price List, whichever is lower. You also will be
responsible for paying in-full the cost of mounting and balancing the
tire, and the cost of any other service charges and applicable taxes.
How Do I Get A Replacement?
Take your tire to any MICHELIN tire retailer. The retailer will require
that you provide one or more the following:1.
The vehicle on which the tire was used,
2.
Personal identification (e.g. Driver’s License),
3.
Your vehicle registration,
4.
Payment if you owe a pro rata share for the replacement,
5.
A completed Service Record form, and Original Owner/Tire
Installation Information Form,
6.
Your original invoice and copy of this Owner’s Manual.
Self-Supporting Tires Zero Pressure (ZP)
As the purchaser of a MICHELIN
® Self-Supporting Zero Pressure (ZP)
passenger tire, mounted on a vehicle approved for ZP tires, equipped
with a properly operating low tire pressure warning system, you are
covered by this warranty. Please pay close attention to the Owner’s
Manual part of this booklet since it provides specific safety and
maintenance information for your ZP tires.
MICHELIN
® Self-Supporting Zero Pressure (ZP) tires are part of a
very sophisticated system which is designed to provide a very simple
benefit: Peace of Mind. With these tires, you can maneuver the vehicle
up to 50 miles (80 kilometers) at 55 mph (90 kph), unless otherwise
specified in your vehicle owner’s manual, even though the tire has lost

MICHELIN
120
all air! That means time to exit from the highway and get to a place
where the tire can be inspected, replaced, or possibly returned to
service. The distance that can safely be travelled following an air loss
incident will depend upon the conditions under which the vehicle is
operating, the degree of air loss, the extent of the damage causing the \
air loss, the ambient temperature, the load, and the operating speed
of the vehicle. The fewer miles you travel after an air loss incident, the
greater the likelihood that the tire can be re-inflated (or, if punctured,
repaired) and returned to service.
Michelin Tires with the Acoustic Logo Michelin tires with the Acoustic logo are covered
under this warranty. These tires are treated with
acoustic foam, and have specific instructions for repair
by tire professionals at Michelin authorized dealers.
Michelin Tires with the Self-Seal Logo
Michelin tires with the Self-Seal logo are covered
under this warranty. These tires are designed to seal
in the event of a puncture, and have specific
instructions for repair by tire professionals at Michelin
authorized dealers.
What Conditions And Exclusions Apply?
This warranty does not provide compensation for loss of time, loss of
use of vehicle, inconvenience or consequential damage. Some states
do not allow the exclusion or limitation of incidental or consequential \
damages, so these limitations or exclusions may not apply to you.
This warranty limits the length of all express and implied claims. Some \
states do not allow limitations on how long an implied warranty lasts,
so this limitation may not apply to you.
Tires presented for claim remain the property of the consumer, and
Michelin is not responsible for loss of or damage to tires which are
in the custody or control of a Michelin tire retailer for the purpose of\

inspection for warranty claims. In the event of a disputed claim, the