audio TOYOTA RAV4 2021 Accessories, Audio & Navigation (in English)
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Page 176 of 240

1767-1. Phone operation (Hands-free system for cellular phones)
To use the hands-free system
for cellular phones, it is neces-
sary to register a cellular phone
with the system. (P.36)
■Connecting a Bluetooth®
device
Registering an additional
device
1 Display the phone top
screen. ( P.174)
2 Select “Select Device”.
3 Select “Add Device”.
When another Bluetooth
®
device is connected, a confir-
mation screen will be dis-
played. To disconnect the
Bluetooth
® device, select
“Yes”.
4 Follow the steps in “Register-
ing a Bluetooth
® phone for
the first time” from step 5.
( P.36)
Selecting a registered device
1 Display the phone top
screen. ( P.174)
2 Select “Select Device”.
3 Select the desired device to
be connected.
4 Check that a confirmation
screen is displayed when the
connection is complete.
If an error message is dis-
played, follow the guidance
on the screen to try again.
■Bluetooth® phone condition
display
The condition of the Bluetooth
®
phone appears on the upper
right side of the screen. ( P.16)
WARNING
●Your audio unit is fitted with
Bluetooth® antennas. People
with implantable cardiac pace-
makers, cardiac resynchroniza-
tion therapy-pacemakers or
implantable cardioverter defibril-
lators should maintain a reason-
able distance between
themselves and the Bluetooth
®
antennas. The radio waves may
affect the operation of such
devices.
●Before using Bluetooth®
devices, users of any electrical
medical device other than
implantable cardiac pacemak-
ers, cardiac resynchronization
therapy-pacemakers or implant-
able cardioverter defibrillators
should consult the manufacturer
of the device for information
about its operation under the
influence of radio waves. Radio
waves could have unexpected
effects on the operation of such
medical devices.
NOTICE
●Do not leave your cellular phone
in the vehicle. T he temperature
inside may rise to a level that
could damage the phone.
Registering/Connecting a
Bluetooth® phone
Page 177 of 240

1777-1. Phone operation (Hands-free system for cellular phones)
7
Phone
■Steering switch
By pressing the phone switch, a
call can be received or ended
without taking your hands off the
steering wheel.
Phone switch
• If the switch is pressed during a call, the call will end.
• If the switch is pressed when an incoming call is r eceived, the call
will be answered.
• If the switch is pressed during a call when a separate incoming
call is waiting, the waiting call will
be answered.
• If the switch is pressed when an Apple CarPlay/Android Auto con-
nection is established, the Apple
CarPlay/Android Auto phone
application will be displayed on
the system screen.
Volume control switch
• Press the “+” side to increase the volume.
• Press the “-” side to decrease the volume.
■Microphone
The microphone is used when
talking on the phone.
●The other party’s voice will be
heard from the front speakers.
The audio/vis ual system will be
muted during phone calls or when
hands-free voice commands are
used.
●Talk alternately with the other
party on the phone. If both parties
speak at the same time, the other
party may not hear what has been
said. (This is not a malfunction.)
●Keep call volume down. Other-
wise, the other party’s voice may
be audible outside the vehicle and
voice echo may increase. When
talking on the phone, speak
clearly towards the microphone.
●The other party may not hear you
clearly when:
• Driving on an unpaved road.
(Making excessive traffic noise.)
• Driving at high speeds.
• The roof or windows are open.
• The air conditioning vents are pointed towards the microphone.
• The sound of the air conditioning fan is loud.
• There is a negative effect on
sound quality due to the phone
and/or network being used.
Using the phone
switch/microphone
A
B
NOTICE
●Do not touch and put a sharp
object to the microphone. It may
cause failure.
Page 179 of 240

1797-1. Phone operation (Hands-free system for cellular phones)
7
Phone
1Display the phone top
screen. ( P.174)
2 Select the desired method to
call from.
■Calling methods from
phone screen
By call history ( P.179)
By favorites ( P.180)
By contacts ( P.180)
By keypad ( P.181)
By message ( P.189)
■Also the following lists are
available from each func-
tion’s screen
By POI call
* ( P.80)
By voice command system
( P.159)
By home screen ( P.182)
*: Premium Audio only
Up to 30 of the latest call history
items (missed, incoming and
outgoing) can be selected.
1Display the phone top
screen. ( P.174)
2 Select “History” and select
the desired contact.
If the contact which is not reg-
istered on the contact list is
selected, the name is dis-
played as “Unknown Con-
tact”. In this case, select the
number to make a call.
3 Check that the dialing screen
is displayed.
●The icons of call type are dis-
played.
: Missed call
: Incoming call
: Outgoing call
●When making a call to the same
number continuously, only the
most recent call is listed in call his-
tory.
●When a phone number registered
in the contact list is received, the
Placing a call using
the Bluetooth® hands-
free system
After a Bluetooth® phone
has been registered, a call
can be made using the
hands-free system. There
are several methods by
which a call can be made, as
described below.
Calling methods on the
Bluetooth® phone
By call history
Page 184 of 240

1847-1. Phone operation (Hands-free system for cellular phones)
modes between hands-free
and cellular phone.
Select to put a call on hold.
To cancel this function, select
“Activate”.
Select to hang up the phone.
*: Premium Audio only
●Changing from hands-free call to
cellular phone call is not possible
while driving.
●Only when the vehicle is not mov-
ing, the contact image can be dis-
played.
●When cellular phone call is
changed to hands-free call, the
hands-free screen will be dis-
played and its functions can be
operated on the screen.
●Changing between cellular phone
call and hands-free call can be
performed by operating the cellu-
lar phone directly.
●Transferring methods and opera-
tions will be diffe rent depending
on the type of cellular phone you
have.
●For the operation of the cellular
phone, see the manual that
comes with it.
■By keypad
This operation cannot be per-
formed while driving.
1 Select “0-9”.
2 Enter the desired number.
■By selecting “Release
Tones”
“Release Tones” appear when a
continuous tone signal(s) con- taining a (w) is registered in the
contact list.
This operation can be per-
formed while driving.
1
Select “Release Tones”.
●A continuous tone signal is a char-
acter string that consists of num-
bers and the characters “p” or “w”.
(e.g. 056133w0123p#1)
●When the “p” pause tone is used,
the tone data up until the next
pause tone will be automatically
sent after 2 seconds have
elapsed. When the “w” pause tone
is used, the tone d ata up until the
next pause tone will be automati-
cally sent after a user operation is
performed.
●Release tones can be used when
automated operation of a phone
based service such as an answer-
ing machine or bank phone ser-
vice is desired. A phone number
with continuous tone signals can
be registered in the contact list.
●Tone data after a “w” pause tone
can be operated by voice com-
mand during a call.
1 Select “Transmit Volume”.
2 Select the desired level for
the transmit volume.
3 Select to display previ-
ous screen.
●The sound quality of the voice
heard from the other party’s
speaker may be negatively
impacted.
●“Transmit Volume” is dimmed
when mute is on.
Sending tones
G
H
7 U D Q V P L W Y R O X \
P H V H W W L Q J
Page 189 of 240

1897-1. Phone operation (Hands-free system for cellular phones)
7
Phone
2Select “OK” when editing is
completed.
●To reset the edited quick reply
messages, select “Default”.
●Quick message 1 ( “I am driving
and will arrive in approximately
[##] minutes.”)
*:
This message cannot be edited
and will automatica lly fill in [##]
with the navigation calculated esti-
mated time of arrival on the con-
firm message screen.
If there are waypoints set, [##] to
the next waypoint will be shown.
If there is no route currently set in
the navigation system, quick mes-
sage 1 cannot be selected.
*: Premium Audio only
Calls can be made to an e-
mail/SMS/MMS message
sender’s phone number.
This operation can be per-
formed while driving.
■Calling from e-
mail/SMS/MMS message
display
1 Display the message screen.
( P.186)
2 Select the desired message.
3 Select , or press the
switch on the steering wheel.
If there are 2 or more phone
numbers, select the desired
number.
4 Check that the dialing screen
is displayed.
■Calling from a number
within a message
Calls can be made to a number
identified in a message’s text
area.
This operation cannot be per-
formed while driving.
1 Display the message screen.
( P.186)
2 Select the desired message.
3 Select the text area.
Identified phone numbers
contained in the message are
displayed in blue text.
4 Select the desired number.
5 Check that the dialing screen
is displayed.
●A series of numbers may be rec-
ognized as a phone number. Addi-
tionally, some phone numbers
may not be recognized, such as
those for other countries.
■Calling from the incoming
message screen
For detail, refer to “Receiving a
message”. ( P.186)
Calling the message
sender
Page 200 of 240

2007-3. What to do if...
7-3.What to do if...
■When using the hands-free
system with a Bluetooth
®
device
The hands-free system or
Bluetooth
® device does not
work.
■When registering/connect-
ing a cellular phone
A cellular phone cannot be reg-
istered.
Troubleshooting
If there is a problem with the
hands-free system or a
Bluetooth
® device, first
check the table below.
Troubleshooting
Likely causeSolution
The connected
device may not
be a compatible
Bluetooth
® cellu-
lar phone.
For a list of spe-
cific devices
which operation
has been con-
firmed on this
system, check
with your Toyota
dealer or the fol-
lowing website:
http://www.
toyota.com/
audio-
multimedia i n t h e
United States,
http://www.
toyota.ca/
connected
in Canada, and
http://www.
toyotapr.com/
audio-
multimedia in
Puerto Rico
The Bluetooth®
version of the
connected cellu-
lar phone may
be older than the
specified ver-
sion.Use a cellular
phone with
Bluetooth
® ver-
sion 2.0 or
higher (recom-
mended: Ver.
4.2 or higher).
( P.39)
Page 202 of 240

2027-3. What to do if...
Phonebook data cannot be
edited.
■When using the Bluetooth®
message function
Messages cannot be viewed.
New message notifications are
not displayed.
Likely causeSolution
The profile ver-
sion of the con-
nected cellular
phone may not
be compatible
with transferring
phonebook data.
For a list of spe-
cific devices
which operation
has been con-
firmed on this
system, check
with your Toyota
dealer or the fol-
lowing website:
http://www.
toyota.com/
audio-
multimedia in the
United States,
http://www.
toyota.ca/
connected
in Canada, and
http://www.
toyotapr.com/
audio-
multimedia in
Puerto Rico
Automatic con-
tact transfer
function on this
system is set to
off.Set automatic
contact transfer
function on this
system to on.
( P.193)
Passcode has
not been entered
on the cellular
phone.
Enter the pass-
code on the cel-
lular phone if
requested
(default pass-
code: 1234).
Transfer opera-
tion on the cellu-
lar phone has
not completed.
Complete trans-
fer operation on
the cellular
phone (approve
transfer opera-
tion on the
phone).
Likely causeSolution
Automatic con-
tact transfer
function on this
system is set to
on.Set automatic
contact transfer
function on this
system to off.
( P.193)
Likely causeSolution
Message trans-
f e r i s n o t e n a b l e d
on the cellular
phone.
Enable mes-
sage transfer on
the cellular
phone (approve
message trans-
fer on the
phone).
Automatic trans-
fer function on
this system is set
to off.Set automatic
transfer function
on this system to
on. ( P.193)
Likely causeSolution
Notification of
SMS/MMS/E-
mail reception on
this system is set
to off.Set notification
of SMS/MMS/E-
mail reception on
this system to
on. ( P.191)
Automatic mes-
sage transfer
function is not
enabled on the
cellular phone.Enable auto-
matic transfer
function on the
cellular phone.
Page 207 of 240

2078-1. Connected Services overview
8
Connected Services
Content provider
Provides contents to the application server.
Application server
Type A: Function achieved by using a smart-
phone or DCM
Of the functions included with Connected Services, the
Toyota Apps rely on the use of a smartphone or DCM.
Using a smartphone
• Toyota audio multimedia system enables applicable apps installed on a smartphone to be displayed on and operated from
the screen via Bluetooth
®.
Via DCM
• Toyota audio multimedia system enables applicable apps installed on the system to be displayed on and operated from th e
screen.
A few settings must be performed before Toyota Apps can be
used. ( P.209)
By using a smartphone or DCM
A
B
Page 209 of 240

2098-1. Connected Services overview
8
Connected Services
areas. Availability of functions of
the Toyota Apps is dependent on
network reception level.
■Initializing personal data
The personal data used in appli-
cations can be reset. ( P.63)
The following personal data
can be deleted and returned
to their default settings:
• Downloaded contents
• Radio stations that were listened
to
●Once initialized, the data and set-
tings will be erased. Pay much
attention when in itializing the
data.
■Settings required to use
Toyota mobile application
Perform the settings in the fol-
lowing order.
1 Download the Toyota mobile
application to your smart-
phone.
2 Open the Toyota mobile
application on your smart
phone and follow instruc-
tions. Bluetooth
® Pairing is
required.
In order to use Toyota mobile appli-
cation, the following must first be
performed:
Register a Bluetooth® phone
with the hands-free system.
( P.36)
●Applications can only be used
when the Toyota mobile applica-
tion has been downloaded to your
smartphone, and the application is
running.
●Toyota mobile application opera-
tional procedures can also be con-
firmed by visiting
http://www.toyota.com/
connected-services
in the United States,
http://www.toyota.ca/connected
in Canada, and
http://www.toyo tapr.com/
connected-services
in Puerto Rico.
●If a Toyota mobile application is
used while iPod audio/video is
being played back, system opera-
tion may become unstable.
Preparation before using
Toyota mobile application
Page 211 of 240

2118-1. Connected Services overview
8
Connected Services
*: Vehicles equipped with DCM
●Free/Open Source Software Infor-
mation
This product contains Free/Open
Source Software (FOSS).
The license information and/or the
source code of such FOSS can be
found at the following URL.
http://opensource.lge.com
●Exposure to radio frequency sig-
nals:
The Toyota audio multimedia sys-
tem installed in your vehicle
includes a low power radio trans-
mitter and recei ver. The system
receives and also sends out radio
frequency (RF) signals.
●In August 1996, the Federal Com-
munications Commission (FCC)
adopted RF exposure guidelines
with safety levels for mobile wire-
less phones. Those guidelines are
consistent with the safety stan-
dards previously set by both U.S.
and international standards bod-
ies.
• ANSI (American National Stan- dards Institute) C95.1 [1992]
• NCRP (National Council on Radi- ation Protection and Measure-
ment) Report 86 [1986]
• ICNIRP (Intern ational Commis-
sion on Non-Ionizing Radiation
Protection) [1996]
●These standards are based on
comprehensive and periodic eval-
uations of the relevant scientific lit-
erature. Over 1 20 scientists, engineers, and physicians from
universities, government health
agencies, and industry reviewed
the available body of research to
develop the ANSI Standard
(C95.1).
●The design of Toyota audio multi-
media system co
mplies with the
FCC guidelines in addition to
those standards.
●Contact with the Toyota response
center is dependent upon the
telematics device being in opera-
tive condition, cellular connection
availability, navigation map data,
and GPS satellite signal recep-
tion, which can lim it the ability to
reach the Toyota response center
or receive support. Enrollment and
Telematics Subscription Service
Agreement required. A variety of
subscription terms are available;
charges vary by subscription term
selected.
●The Toyota response center
offers support in multiple lan-
guages.
●Select Safety Connect-sub-
scribed vehicles are capable of
communicating vehicle informa-
tion. Please see the terms and
conditions for additional details.
Owners who do not wish to have
their vehicle transmit this informa-
tion can opt out at the time of
enrollment or b y calling 1-800-
331-4331 in the United States, 1-
888-869-6828 in Canada, and 1-
877-855-8377 in Puerto Rico, and
following the prompts for Safety
Connect.
●For further details about the ser-
vice, contact your Toyota dealer.
●Toyota audio multimedia are not
subject to section 255 of the Tele-
communications Act and the sys-
tem is not TTY compatible.
Type C: Function
achieved by using
DCM
*
The functionality of Safety
Connect is made possible
by the use of a DCM.
For details, refer to
“OWNER’S MANUAL”.