phone TOYOTA RAV4 2021 Owners Manual (in English)

5025-17. Connected Services overview
Content provider
Provides contents to the application server.
Application server
Type A: Function achieved by using a smart-
phone or DCM
Of the functions included with Connected Services, the
Toyota Apps rely on the use of a smartphone or DCM.
Using a smartphone
• Toyota audio multimedia system enables applicable apps installed on a smartphone to be displayed on and operated from
the screen via a Bluetooth
®.
 Via DCM
• Toyota audio multimedia system enables applicable apps installed on the system to be displayed on and operated from th e
screen.
A few settings must be performed before Toyota Apps can be
used. ( P.504)
By using a smartphone or DCM
A
B

5035-17. Connected Services overview
5
Audio
Provides applications to the system or a smartphone.
Smartphone
*
Using the Toyota mobile application, communication is relayed
between the system, application server and content provider.
Applications
Display usable content from the content providers on the screen
using the data connection of the connected smartphone or DCM.
System
Content received, via a smartphone or DCM, from content pro-
vider servers is displayed on the screen. The system is equippe d
with an application player to run applications.
Via DCM
*: For known compatible phones, refer to http://www.toyota.com/
connected-services in the United States.
The required operations to acti-
vate applications and connect a
smartphone to the system, and
the registration steps for the
Connected Services are
explained in this section.
■Subscription
 Services requiring a separate
contract can also be used.
*
*: For details, refer to
http://www.toyota.com/
connected-services
or call 1-800-331-4331 in the
United States.
■Availability of function
 Toyota Apps is available in
the contiguous United States,
Washington D.C. and Alaska.
●Data usage fees may apply while
using Toyota Apps. Confirm data usage fees before using this func-
tion.
●For details regarding operation of
the Toyota Apps, refer to
http://www.toyota.com/
connected-services
in the United States.
●These function
s are not made
available in some countries or
areas. Availability of functions of
the Toyota Apps is dependent on
network reception level.
■Initializing personal data
The personal data used in appli-
cations can be reset. ( P.421)
 The following personal data
can be deleted and returned
to their default settings:
• Downloaded contents
• Radio stations that were listened
to
●Once initialized, the data and set-
tings will be eras ed. Pay much
attention when initializing the
C
D
E
F
Before using the function

5045-17. Connected Services overview
data.
■Settings required to use
Toyota mobile application
Perform the settings in the fol-
lowing order.
1 Download the Toyota mobile
application to your smart-
phone.
2 Open the Toyota mobile
application on your smart
phone and follow instruc-
tions. Bluetooth
® Pairing is
required.
In order to use Toyota mobile appli-
cation, the following must first be
performed:
 Register a Bluetooth® phone
with the hands-free system.
( P.394)
●Applications can only be used
when the Toyota mobile applica-
tion has been downloaded to your
smartphone, and the application is
running.
●Toyota mobile app lication opera-
tional procedures can also be con-
firmed by visiting
http://www.toyota.com/
connected-servicesin the United States.
●If a Toyota mobile application is
used while iPod audio/video is
being played back, system opera-
tion may become unstable.
*: Vehicles equipped with DCM
■Subscription
 After you have signed the
Telematics Subscription Ser-
vice Agreement and are
enrolled, you can begin
receiving services. A variety
of subscription terms are
available. Contact your
Preparation before using
Toyota mobile application
Type B: Function
achieved by using
DCM and the system
*
The functionality of Wi-Fi®
Hotspot is made possible
through the shared work of
the DCM and the system.
These are subscription-
based telematics services
that use Global Positioning
System (GPS) data and
embedded cellular technol-
ogy to provide safety and
security as well as conve-
nience features.
These services are available
by subscription on select,
telematics hardware-
equipped vehicles and sup-
ported by the Toyota
response center, which
operates 24 hours a day, 7
days a week.
For details about Wi-Fi
®
Hotspot: P.406
Before using the function

5085-17. Connected Services overview
*: Vehicles equipped with remote connect only
Remote Connect is a service
that lets you view and remotely
control certain aspects of your
vehicle.
■Subscription
 After you sign the Telematics
Subscription Service Agree-
ment (see the Safety Connect
section P.65), download the
Toyota App from your smart-
phone app store, and register
within the app (or enroll and
complete registration at the
dealer), you can begin using
these services.
 A variety of subscription terms
are available. Contact your
Toyota dealer, or call 1-800-
331-4331 for further subscrip- tion details.
■Availability of function
 Remote Connect is available
in the contiguous United
States, Washington D.C. and
Alaska.
●Availability of functions of the
Remote Connect is dependent on
network reception level.
●Remote Connect s hould only be
used by authorized users.
●Laws in some communities may
require that the vehicle be within
view of the user when operating
Remote Connect.
In some states, use of Remote
Connect may violate state or local
laws. Before using Remote Con-
nect, check your state and local
laws.
●Any malfunction of the vehicle
should be repaired by your Toyota
dealer.
●Remote Connect i s designed to
work at temperatures above
approximately -22 °F (-30 °C).
This specification is related to the
Remote Conne ct operation, but is
dependent on the vehicle’s oper-
ating temperature range which
may be different.
●Content is subject to change with-
out notice.
●Additional information can be
found at http:// www.toyota.com/
connected-services in the United
States.
Type D: Function
achieved by using
DCM and a smart-
phone
The functionality of Remote
Connect and Service Con-
nect are made possible by
the use of a DCM and a
smartphone.
For details about these ser-
vices, refer to
http://www.toyota.com/
connected-services.
Remote Connect*
WARNING
●Operating Remote Connect
incorrectly may lead to unfore-
seen accidents or malfunctions.
Check the vehicle condition and
assume full responsibility before
using.

5105-18. Connected Services operation
5-18.Connected Services operation
From the “MENU” button
1 Press the “MENU” button.
2 Select “Apps”.
3 Follow the steps in “From the
“APPS” button” from step 2.
( P.510)
From the “APPS” button
1 Press the “APPS” button.
 If a specific application screen
is displayed, press the
“APPS” button again.
2 Select the desired application
screen button.
: Select to activate an applica-
tion.
“Update”: Select to update the
applications. ( P.510)
: Displays the number of new
notifications for the application
When the Toyota Apps is acti-
vated, an application may need
to be updated. To update an
application, it is necessary to
download update data and
install it.
■Downloading update
If an update is available,
“Update” can be selected.
1 Select “Update” on the appli-
cation screen. ( P.510)
2 Check that downloading
starts.
Toyota Apps
Toyota Apps is a function
that enables certain apps
installed on a smartphone
or the system to be dis-
played on and operated
from the system screen.
Before the Toyota Apps can
be used, some setup needs
to be performed. ( P.504)
For details about the func-
tions and services provided
by each application, refer to
http://www.toyota.com/
connected-services
in the United States.
Using Toyota Apps
Updating an application

5115-18. Connected Services operation
5
Audio
“Download in Background”: Select
to operate other functions while
downloading.
“Cancel”: Select to cancel updating.
3Check that downloading is
complete.
“Later”: Select to install later. When
this screen button is selected, the
screen will re turn to the last dis-
played screen. To install the update
data: ( P.511)
“See Detail”: Select to display
detailed information on the update
data.
“Install”: Select to install the update
data. Follow the steps in “Installing
the update data” from step 2.
(  P.511)
■Installing the update data
After the downloading is com-
plete, “Update” will be changed
to “Install”.
1 Select “Install” on the appli-
cation screen. ( P.510)
2 Select “Continue”.
“Later”: Select to postpone the
installation of the update data and
go back to the previous screen.
3Check that installing is
started.
“Install in Background”: Select to
operate other functions while
installing.
4Select “OK” after the install-
ing is complete.
●The Toyota Apps cannot be oper-
ated while installing.
When problems occur with start- ing the application player, a
message will appear on the
screen. Referring to the table
below, identify the problem and
take the suggested corrective
action.

“When it is safe and legal to
do so, please ensure your
Toyota mobile application is
running and logged in on your
phone.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
http://www.toyota.com/
connected-services
in the United State s, to confirm if
the phone is Bluetooth
® SPP com-
patible or not, and then activate the
Toyota mobile application.
“Installation failed, please try
again”
Installation can be attempted again
by changing to the application
screen and pressing the “Install”
switch.
“Application download error.
Please try again later.”
Downloading can be attempted
again by checking the communica-
tion status, changing to the applica-
tion screen and pressing the
“Download” switch again.
“Download error, some
Toyota mobile application
functions may not work as
expected. Please reinitiate
the download process.”
If a message appears on
the screen

5125-18. Connected Services operation
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
http://www.toyota.com/
connected-services
in the United States, to confirm if
the phone is Bluetooth
® SPP com-
patible or not, and then activate the
Toyota mobile application.
Please ensure your Toyota mobile
application is running and logged in
on your phone while vehicle is not
moving.
 “To use the services, Toyota
mobile application needs to
be running on your phone.
For more information, please
visit toyota.com or call 1-800-
331-4331 in the United
States.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
http://www.toyota.com/
connected-services
in the United States, to confirm if
the phone is Bluetooth
® SPP com-
patible or not, and then activate the
Toyota mobile application.
“Communication unsuccess-
ful. Please try again.”
Communication was disconnected.
After a few moments, retry the
operation.
A keyword can be entered to an
application by the software key-
board or voice recognition func-
tion. For details about the
functions and services provided
by each application, refer to
http://www.toyota.com/
connected-services
in the United States.
The keyboard layout can be
changed. ( P.418)
1 Display the application
screen. ( P.510)
2 Select the desired application
screen button.
3 Select the character entering
space.
4 Enter a search term, and
then select “OK”.
5 Entering characters will be
reflected on the character
entering space.
 For details on operating the
keyboard:  P.389
1 Display the application
screen. ( P.510)
Entering keyword opera-
tion
Entering a keyword using
the software keyboard
Entering a keyword using
the voice recognition func-
tion

5145-19. Setup
5-19.Setup
1Press the “MENU” button.
2 Select “Setup”.
3 Select “Apps”.
4 Select the desired items to
be set.
Select to set the pop up
reminder for smartphone
data usage. ( P.514)
Select to detect iPhone app
automatically on/off. Select to turn on/off the
enhanced USB connection
mode.
• When an iPhone is connected
while this setting is “On”, commu-
nication with any devices con-
nected to the other USB port is
not possible. Also, depending on
the device, charging may not be
possible.
Select to reset all setup items
to default setting
The data usage notification pop-
up, which indicates that the sys-
tem will use an internet connec-
tion, can be enabled/disabled.
1 Display the Toyota Apps set-
tings screen. ( P.514)
2 Select “Data Usage Mes-
sage”.
3 Change the setting as
desired.
Toyota Apps settings
Toyota Apps settings can
be changed.
Displaying the Toyota
Apps settings screen
Toyota Apps settings
screen
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5476-4. Using the other interior features
6
Interior features
■About connected external
devices
Depending on the connected exter-
nal device, charging may occasion-
ally be suspended and then start
again. This is not a malfunction.
A portable device can be charged by just placing Qi stan-
dard wireless charge compatible
portable devices according to
the Wireless Power Consortium,
such as smartphones and
mobile batteries, etc., on the
charge area.
This function cannot be used
with portable devices that are
larger than the charging area.
Also, depending on the portable
device, it may not operate as
normal. Please read the opera-
tion manual for portable devices
to be used.
■The “Qi” symbol
The “Qi” symbol is a trademark
of the Wireless Power Consor-
tium.
NOTICE
■To prevent damage to the
USB charging ports
●Do not insert foreign objects into
the ports.
●Do not spill water or other liq-
uids into the ports.
●When the USB charging ports
are not in use, close the lids. If a
foreign object or liquid enters a
port may cause a short circuit.
●Do not apply excessive force to
or impact the USB charging
ports.
●Do not disassemble or modify
the USB charging ports.
■To prevent damage to exter-
nal devices
●Do not leave external devices in
the vehicle. The temperature
inside the vehicle may become
high, resulting in damage to an
external device.
●Do not push down on or apply
unnecessary force to an exter-
nal device or the cable of an
external device while it is con-
nected.
■To prevent battery discharge
Do not use the USB charging
ports for a long period of time
when the engine is off.
Wireless charger (if
equipped)

5506-4. Using the other interior features
• Repeatedly flashes 4 times continuously (Orange)
■The wireless charger can be
operated when
The engine switch is in ACC or ON.
■Usable portable devices
Qi standard wireless charge stan-
dard can be used on compatible
devices.
However, not all Qi standard
devices and compat ibility are guar-
anteed.
Starting with mobile phones and
smartphones, it is aimed for low
power electrically s upplied portable
devices of no more than 5W.
■When covers and accessories
are attached to portable devices
Do not charge in situations where
cover and accessories not able to
handle Qi are attached to the porta-
ble device. Depending on the type
of cover and acces sory, it may not
be possible to charge. When
charging is not performed even with
the portable devic e placed on the
charge area, remove the cover and
accessories.
■While charging, noise enters
the AM radio
Turn off the wireless charger and
confirm that the noise has
decreased. If the noise decreases,
continuously pushing the power
supply switch of the wireless char-
ger for 2 seconds, the frequency of
the charger can be changed and the
noise can be reduced.Also, on that
occasion, the operation indicator light will flash or
ange 2 times.
■Important points of the wireless
charger
●If the electronic key cannot be
detected within the vehicle inte-
rior, charging cannot be done.
When the door is opened and
closed, charging may be tempo-
rarily suspended.
●When charging, the wireless
charging device and portable
device will get warmer, however
this is not a malfunction.
When a portable device gets
warm while char ging, charging
may stop due to the protection
function on the portable device
side. In this case, when the tem-
perature of the portable device
drops significantly, charge again.
●Depending on usa ge of the porta-
ble device, it may not be fully
charged. This is not a malfunction.
●When using a mobile phone near
a wireless charge r, the call sensi-
tivity and communication speed
may be reduced.
■Operation sounds
When the power supply is turned
on, while searching for the portable
device a sound will be produced,
however this is not a malfunction.
■Cleaning the wireless charger
 P.570
■Label indicating precautions for
using the wireless charger
There is a label on the wireless
charger. Follow the instructions on
the label.
Suspected causesHandling method
Temperature ris-
ing within the
wireless charger.Stop charging at
once and start
charging again
after for a while.