ESP TOYOTA RAV4 EV 2012 1.G Owner's Manual

325
3-4. Other interior features
3
Interior features
■
Before programming
●Install a new battery in the remote control transmitter.
● The battery side of the remote control transmitter must be pointed away
from the HomeLink
button.
■ Certification for the garage door opener
FCC ID:NZLOBIHL4
NOTE:
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
FCC WARNING:
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
■ When support is necessary
Visit on the web at www.homelink.com
or call 1-800-355-3515.
CAUTION
■When programming a garage door or other remote control devices
The garage door or other devices may operate, so ensure people and
objects are out of danger to prevent potential harm.
■ Conforming to federal safety standards
Do not use the HomeLink
 compatible transceiver with any garage door
opener or device that lacks safety stop and reverse features as required by
federal safety standards.
This includes any garage door that cannot detect an interfering object. A
door or device without these features increases the risk of death or serious
injury.

326
3-4. Other interior features
Safety Connect
Safety Connect is a subscription-based telematics service that uses
Global Positioning System (GPS) data and embedded cellular tech-
nology to provide safety and security features to subscribers. Safety
Connect is supported by Toyota ’s designated response center,
which operates 24 hours per day, 7 days per week.
Safety Connect service is available by subscription on select,
telematics hardware-equipped vehicles.
By using the Safety Connect servi ce, you are agreeing to be bound
by the Telematics Subscription Serv ice Agreement and its Terms and
Conditions, as in effect and amende d from time to time, a current
copy of which is available at Toyota.com. All use of the Safety Con-
nect service is subject to such then-applicable Terms and Condi-
tions.
■ System components
Microphone
“SOS” button
LED light indicators

327
3-4. Other interior features
3
Interior features
■
Services
Subscribers have the following Sa fety Connect services avail-
able:
● Automatic Collision Notification
*
Helps drivers receive necessary response from emergency
service providers. ( P. 329)
*: U.S. Patent No. 7,508,298 B2
● Stolen Vehicle Location
Helps drivers in the event of vehicle theft. ( P. 330)
● Emergency Assistance Button (SOS)
Connects drivers to response-center support. ( P. 330)
● Enhanced Roadside Assistance
Provides drivers various on-road assistance. ( P. 330)
■ Subscription
After you have signed the Telema tics Subscription Service
Agreement and are enrolled, you can begin receiving services.
A variety of subscription terms is available for purchase. Contact
your Toyota dealer, call 1-800-331-4331, or push the “SOS” but-
ton in your vehicle for further subscription details.

328 3-4. Other interior features
■Safety Connect Services Information
●Phone calls using the vehicles Bluetooth
® technology will not be possible
during Safety Connect.
● Safety Connect is available beginning Fall 2009 on select Toyota models.
Contact with the Safety Connect response center is dependent upon the
telematics device being in operative condition, cellular connection avai\
l-
ability, and GPS satellite signal reception, which can limit the ability to
reach the response center or receive emergency service support. Enroll-
ment and Telematics Subscription Service Agreement required. A variety
of subscription terms is available; charges vary by subscription term
selected.
● Automatic Collision Notification, Emergency Assistance, Stolen Vehicle
Location, and Enhanced Roadside Assistance will function in the United
States, including Hawaii and Alaska, and in Canada. No Safety Connect
services will function outside of the United States in countries other than
Canada.
● Safety Connect services are not subject to section 255 of the Telecom-
munications Act and the device is not TTY compatible.
■ Languages
The Safety Connect response center will offer support in multiple languages.
The Safety Connect system will offer voice prompts in English and Spanish.
Please indicate your language of choice when enrolling.
■ When contacting the response center
You may be unable to contact the response center if the network is busy.

329
3-4. Other interior features
3
Interior features
Safety Connect LE
D light Indicators
When the “POWER” switch is turned to ON mode, the red indicator
light comes on for 2 seconds then turns off. Afterward, the green indi-
cator light comes on, indicating that the service is active.
The following indicator light patter ns indicate specific system usage
conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Safety Connect call in process
● Red indicator light (except at v ehicle start-up) = System malfunc-
tion (contact your Toyota dealer)
● No indicator light (off) = Safety Connect service not active
Safety Connect services
■ Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision,
the system is design ed to automatically call the response center.
The responding agent receives th e vehicle’s location and attempts
to speak with the vehicle occupant s to assess the level of emer-
gency. If the occupants are unable to communicate, the agent
automatically treats the call as an emergency, contacts the nearest
emergency services provider to describe the situation, and
requests that assistance be sent to the location.

330 3-4. Other interior features
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating and recovering the vehicle. After fil-
ing a police report, call the Safety Connect response center at 1-
800-331-4331 and follow the prompts for Safety Connect to initiate
this service.
In addition to assisting law enforc ement with recovery of a stolen
vehicle, Safety-Connect-equipped vehicle location data may, under
certain circumstances, be shared with third parties to locate your
vehicle. Further information is available at Toyota.com.
■ Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button
to reach the Safety Connect response center. The answering
agent will determine your vehicl e’s location, assess the emer-
gency, and dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent
that you are not experiencing an emergency.
■ Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs,
such as: towing, flat tire, etc. For a description of the Enhanced
Roadside Assistance services and their limitations, please see the
Safety Connect Terms and Conditions, which are available at
To y o t a . c o m .

332 3-4. Other interior features
■Certification for Safety Connect
FCC ID: O9EGTM1
NOTE:
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful interfer-
ence, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC WARNING:
Changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.

338 4-1. Maintenance and care
■Caring for leather areas
Toyota recommends cleaning the interior of the vehicle at least twice a year
to maintain the quality of the vehicle's interior.
■ Shampooing the carpets
There are several commercial foaming-type cleaners available. Use a
sponge or brush to apply the foam. Rub in overlapping circles. Do not use
water. Wipe dirty surfaces and let them dry. Excellent results are obtained by
keeping the carpet as dry as possible.
■ Seat belts
Clean with mild soap and lukewarm water using a cloth or sponge. Also
check the belts periodically for excessive wear, fraying or cuts.
CAUTION
■Water in the vehicle
●Do not splash or spill liquid in the vehicle, such as on the floor. Doing so
may cause electrical components etc. to malfunction or catch fire.
● Do not get any of the SRS components or wiring in the vehicle interior wet.
( P. 155)
Electrical malfunction may cause the airbags to deploy or not function
properly, resulting in death or severe injury.
■ Cleaning the interior (esp ecially instrument panel)
Do not use polish wax or polish cleaner. The instrument panel may reflect off
the windshield, obstructing the driver 's view and leading to an accident,
resulting in death or serious injury.

339
4-1. Maintenance and care
4
Maintenance and care
NOTICE
■
Cleaning detergents
●Do not use organic substances such as benzene or gasoline, acidic or
alkaline solutions, dye, bleach or other detergent. Doing so may discolor
the vehicle interior or cause streaks or damage to painted surfaces.
● Do not use polish wax or polish cleaner. The instrument panel's or other
interior part’s painted surface may be damaged.
■ Preventing damage to leather surfaces
Observe the following precautions to avoid damage to and deterioration o\
f
leather surfaces:
●Remove any dust or dirt from leather surfaces immediately.
● Do not expose the vehicle to direct sunlight for extended periods of time.
Park the vehicle in the shade, especially during summer.
● Do not place items made of vinyl, plastic, or containing wax on the uphol-
stery, as they may stick to the leather surface if the vehicle interior heats
up significantly.
■ Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio system may be damaged if water comes
into contact with electrical components such as the audio system above or
under the floor of the vehicle. Water may also cause the body to rust.
■ Cleaning the inside of the rear window
●Do not use glass cleaner to clean the rear window, as this may cause
damage to the rear window defogger heater wires or antenna. Use a cloth
dampened with lukewarm water to gently wipe the window clean. Wipe the
window in strokes running parallel to the heater wires or antenna.
● Be careful not to scratch or damage the heater wires or antenna.

340
4-2. Maintenance
Maintenance requirements
■Repair and replacement
It is recommended that genuine Toyota parts be used for repairs to ensure
performance of each system. If non-Toyota parts are used in replacement or
if a repair shop other than a Toyota dealer performs repairs, confirm the war-
ranty coverage.
To ensure safe and economical driv ing, day-to-day care and regular
maintenance are essential. It is the owner’s responsibility to perform
regular checks. Toyota recommends performing the following main-
tenance:
■ General maintenance
General maintenance should be performed on a daily basis.
This can be done by yourself or by a Toyota dealer.
■ Scheduled maintenance
Scheduled maintenance should be performed at specified inter-
vals according to the maintenance schedule.
For details about maintenance items and schedules, refer to the
“Scheduled Maintenance Guide” or “Owner’s Manual Supplement”.
■Do-it-yourself maintenance
You can perform some maintenance procedures by yourself.
Please be aware that do-it-yourself maintenance may affect war-
ranty coverage.
The use of Toyota Repair Manuals is recommended.
For details about warranty coverage, see the separate “Owner’s
Warranty Information Booklet” or “Owner’s Manual Supplement”.