traction control TOYOTA RAV4 HYBRID 2021 Owners Manual

5TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
5-16.What to do if... (Bluetooth
®)
Troubleshooting ............ 505
5-17.Connected Services over- view
Connected Services ...... 509
Type A: Function achieved by using a smartphone or DCM.................................... 510
Type B: Function achieved by using DCM and the system
.................................... 512
Type C: Function achieved by using DCM.............. 513
Type D: Function achieved by using DCM and a smart-
phone .......................... 516
5-18.Connected Services opera- tion
Toyota Apps .................. 518
5-19.Setup Toyota Apps settings .... 522
6-1. Using the air conditioning
system and defogger
Automatic air conditioning system ......................... 524
Heated steering wheel/seat heaters/seat ventilators 531
6-2. Using the interior lights Interior lights list ............ 534
6-3. Using the storage features List of storage features . 537
Luggage compartment fea- tures ............................ 5416-4. Using the other interior fea-
tures
Other interior features ... 546
Garage door opener ...... 557
7-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 566
Cleaning and protecting the vehicle interior ............. 569
7-2. Maintenance Maintenance requirements.................................... 572
General maintenance .... 573
Emission inspection and maintenance (I/M) programs
.................................... 576
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 577
Hood .............................. 579
Positioning a floor jack .. 580
Engine compartment ..... 582
12-volt battery................ 588
Tires .............................. 590
Tire inflation pressure .... 605
Wheels .......................... 607
Air conditioning filter ...... 609
Cleaning the hybrid battery (traction battery) air intake
vent and filter ............... 611
Wiper insert replacement .................................... 615
Wireless remote control/elec- tronic key battery ......... 618
6Interior features
7Maintenance and care

11
information if they have access
to the vehicle or the EDR.
Disclosure of the EDR data
Toyota will not disclose the data
recorded in an EDR to a third party
except when:
• An agreement from the vehicle’s
owner (or the less ee for a leased
vehicle) is obtained
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota
may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without
disclosing information about the
specific vehicle or vehicle owner
The SRS airbag and seat belt
pretensioner devices in your
Toyota contain explosive chemi-
cals. If the vehicle is scrapped
with the airbags and seat belt
pretensioners left as they are,
this may cause an accident such
as fire. Be sure to have the sys-
tems of the SRS airbag and seat
belt pretensioner removed and
disposed of by a qualified ser-
vice shop or by your Toyota
dealer before you scrap your
vehicle. Special handling may apply,
See www.dtsc.ca.gov/
hazardouswaste/perchlorate.
Your vehicle has components
that may contain perchlorate.
These components may include
the airbags, seat belt preten-
sioners, wireless remote control
batteries, and the batteries in
the tire pressure warning valve
and transmitters.
Scrapping of your Toyota
Perchlorate Material
WARNING
■General precautions while
driving
Driving under the influence: Never
drive your vehicle when under the
influence of alcohol or drugs that
have impaired your ability to oper-
ate your vehicle. Alcohol and cer-
tain drugs delay reaction time,
impair judgment and reduce coor-
dination, which c ould lead to an
accident that could result in death
or serious injury.
Defensive driving: Always drive
defensively. Antic ipate mistakes
that other drivers or pedestrians
might make and be ready to avoid
accidents.
Driver distraction: Always give
your full attentio n to driving. Any-
thing that distrac ts the driver,
such as adjusting controls, talking
on a cellular phone or reading can
result in a collision with resulting
death or serious injury to you,
your occupants or others.

751-4. Hybrid system
1
For safety and security
*: This function can only be used in
the mainland U.S.A. It cannot be
used in other states and territo-
ries, including Alaska and Hawaii.
This system operates based on
the driving situation and traffic
information to enhance fuel
economy.
For details about Predictive effi-
cient drive, refer to “NAVIGA-
TION AND MULTIMEDIA
SYSTEM OWNER’S MANUAL”.
■Predictive deceleration sup-
port
 When the vehicle approaches
to predictive deceleration sup-
port points registered in the
navigation system, the “Refer-
ence operation range” ( ) of
the ECO Accelerator Guid-
ance ( P.105) on the multi-
information display will be
turned off to encourage the
driver to reduce excessive
acceleration.
 The engine braking force will be increased according to the
driving conditions to more effi-
ciently charge the hybrid bat-
tery (traction battery) after the
accelerator pedal is released.
■Predictive SOC control
The following types of control
are performed based on data
such as road and traffic informa-
tion during route guidance by
the navigation system to help
ensure that the vehicle effi-
ciently uses electricity.
 When there is a long downhill
slope along the route, the sys-
tem reduces the hybrid bat-
tery (traction battery) level
before reaching the slope to
help ensure charging capacity
for regenerative braking while
traveling downhill.
 When traffic congestion is
predicted along the route, the
system helps ensure a certain
battery level before reaching
congested roads to reduce
the frequency of starting the
engine to charge the hybrid
battery (traction battery) due
to low battery levels.
Predictive efficient drive
(vehicles with navigation
system)
*
A

761-4. Hybrid system
The illustration is an example for explanation and may differ from the actual
item.
Warning label
Service plug
Rear electric motor (traction motor)
Hybrid battery (traction battery)
High voltage cables (orange)
Front electric motor (traction motor)
Power control unit
Air conditioning compressor
Hybrid system precautions
Take care when handling the hybrid system, as it is a high
voltage system (about 650V at maximum) as well as contains
parts that become extremely hot when the hybrid system is
operating. Obey the warning labels attached to the vehicle.
System components
A
B
C
D
E
F
G
H

1914-1. Before driving
4
Driving
■Operating your vehicle in a for-
eign country
Comply with the re levant vehicle
registration laws and confirm the
availability of the correct fuel.
(  P.685)
WARNING
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
■When starting the vehicle
Always keep your foot on the
brake pedal while stopped with
the “READY” indi cator is illumi-
nated. This prevents the vehicle
from creeping.
■When driving the vehicle
●Do not drive if y ou are unfamil-
iar with the location of the brake
and accelerator pedals to avoid
depressing the wrong pedal.
• Accidentally depressing the accelerator pedal instead of the
brake pedal will result in sudden
acceleration that may lead to an
accident.
• When backing up, you may twist your body around, leading to a
difficulty in operating the pedals.
Make sure to operate the pedals
properly.
• Make sure to keep a correct driving posture even when mov-
ing the vehicle only slightly. This
allows you to depress the brake
and accelerator pedals properly.
• Depress the brake pedal using your right foot. Depressing the
brake pedal using your left foot
may delay respon se in an emer-
gency, resulting in an accident.
●The driver should pay extra
attention to pedestrians when
the vehicle is powered only by
the electric motor (traction
motor). As there is no engine
noise, the pedestrians may mis-
judge the vehicle’s movement.
Even though the vehicle is
equipped with the vehicle prox-
imity notification system, drive
with care as pedestrians in the
vicinity may still not notice the
vehicle if the surrounding area
is noisy.
●Do not drive the vehicle over or
stop the vehicle near flammable
materials such as leaves, paper
or rags.
The exhaust system and
exhaust gases can be
extremely hot. These hot parts
may cause a fire i f there is any
flammable material nearby.
●During normal driving, do not
turn off the hybr id system. Turn-
ing the hybrid s ystem off while
driving will not cause loss of
steering or braking control, how-
ever, power assist to the steer-
ing will be lost. This will make it
more difficult to steer smoothly,
so you should pull over and stop
the vehicle as soon as it is safe
to do so. In the event of an
emergency, such as if it
becomes impossible to stop the
vehicle in the normal way:
 P.635
●Use engine braking (downshift)
to maintain a safe speed when
driving down a steep hill.
Using the brakes continuously
may cause the brakes to over-
heat and lose effectiveness.
( P.219)

2204-2. Driving procedures
■Restraining sudden start (Drive-
Start Control)
 P.190
While the power switch
is in ON and the brake pedal
depressed
*, shift the shift lever
while pushing the shift release
button on the shift knob.
Shift the shift lever while
pushing the shift release button
on the shift knob.
Shift the shift lever nor-
mally.
When shifting the shift lever
between P and D, make sure that
the vehicle is completely stopped
and the brake pe dal is depressed.
*: For the vehicle to be able to be
shifted from P, the brake pedal
must be depressed before the
shift release button is pushed. If
WARNING
■When driving on slippery
road surfaces
Be careful of downshifting and
sudden acceleration, as this could
result in the vehicle skidding to
the side or spinning.
NOTICE
■Hybrid battery (traction bat-
tery) charge
If the shift lever is in N, the hybrid
battery (traction battery) will not
be charging, even when the
engine is running. Therefore, if
the vehicle is left with the shift
lever in N for a long period of
time, the hybrid battery (traction
battery) will discharge, and this
may result in the vehicle not being
able to start.
Shifting the shift lever

3694-5. Using the driving support systems
4
Driving■ECB (Electronically Con-
trolled Brake System)
The electronically controlled
system generates braking force
corresponding to the brake
operation
■ABS (Anti-lock Brake Sys-
tem)
Helps to prevent wheel lock
when the brakes are applied
suddenly, or if the brakes are
applied while driving on a slip-
pery road surface
■Brake assist
Generates an increased level of
braking force after the brake
pedal is depressed when the
system detects a panic stop sit-
uation
■VSC (Vehicle Stability Con-
trol)
Helps the driver to control skid-
ding when swerving suddenly or
turning on slippery road sur-
faces.
■Enhanced VSC (Enhanced
Vehicle Stability Control)
Provides cooperative control of
the ABS, TRAC, VSC and EPS.
Helps to maintain directional
stability when swerving on slip-
pery road surfaces by con-
trolling steering performance.
■Trailer Sway Control
Helps the driver to control trailer
sway by selectively applying
brake pressure for individual
wheels and reducing driving
torque when trailer sway is
detected.
■TRAC (Traction Control)
Helps to maintain drive power
and prevent the drive wheels
from spinning when starting the
vehicle or accelerating on slip-
pery roads
■Active Cornering Assist
(ACA)
Helps to prevent the vehicle
from drifting to the outer side by
performing inner wheel brake
control when attempting to
accelerate while turning
■Hill-start assist control
Helps to reduce the backward
Driving assist systems
To keep driving safety and
performance, the following
systems operate automati-
cally in response to various
driving situations. Be
aware, however, that these
systems are supplementary
and should not be relied
upon too heavily when oper-
ating the vehicle.
Summary of the driving
assist systems

3704-5. Using the driving support systems
movement of the vehicle when
starting on an uphill
■EPS (Electric Power Steer-
ing)
Employs an electric motor to
reduce the amount of effort
needed to turn the steering
wheel
■E-Four (Electronic On-
Demand AWD system)
Automatically switches from
front wheel drive to all-wheel
drive (AWD) according to the
driving conditions, helping to
ensure reliable handling and
stability. Examples of condi-
tions where the system will
switch to AWD are when corner-
ing, going uphill, starting off or
accelerating, and when the road
surface is slippery due to snow,
rain, etc.
■The Secondary Collision
Brake
When the SRS airbag sensor
detects a collision and the sys-
tem operates, the brakes and
brake lights are automatically
controlled to reduce the vehicle
speed and help reduce the pos-
sibility of further damage due to
a secondary collision.
■When the
TRAC/VSC/ABS/Trailer Sway
Control systems are operating
The slip indicator light will flash
while the TRAC/VSC/ABS/Trailer
Sway Control systems are operat-
ing.
■Disabling the TRAC system
If the vehicle gets stuck in mud, dirt
or snow, the TRAC system may
reduce power from the hybrid sys-
tem to the wheels.
Pressing to turn the system off
may make it easier for you to rock
the vehicle in order to free it.
To turn the TRAC system off,
quickly press and release .
“Traction Contro l Turned OFF” will
be shown on the mu lti-information
display.
Press again to turn the system
back on.
■Turning off the
TRAC/VSC/Trailer Sway Con-
trol systems
To turn the TRAC/VSC/Trailer Sway
Control systems of f, press and hold
for more than 3 seconds while
the vehicle is stopped.
The VSC OFF indicator light will
come on and the “Traction Control
Turned OFF” will be shown on the
multi-informat ion display.
*
Press again to turn the systems
back on.

3834-6. Driving tips
4
Driving
WARNING
●When driving off-road or in rug-
ged terrain, do not drive at
excessive speeds, jump, make
sharp turns, strike objects, etc.
This may cause loss of control
or vehicle rollover causing
death or serious injury. You are
also risking expensive damage
to your vehicle’s suspension
and chassis.
NOTICE
■To prevent the water damage
Take all necessary safety mea-
sures to ensure that water dam-
age to the hybrid battery (traction
battery), hybrid s ystem or other
components does not occur.
●Water entering the engine com-
partment may cause severe
damage to the hybrid system.
Water entering the interior may
cause the hybrid battery (trac-
tion battery) stowed under the
rear seats to short circuit.
●Water entering t he hybrid trans-
mission will cause deterioration
in transmission quality. The
malfunction indicator may come
on, and the vehicle may not be
drivable.
●Water can wash the grease
from wheel bearings, causing
rusting and premature failure,
and may also enter the hybrid
transaxle case, reducing the
gear oil’s lubricating qualities.
■When you drive through
water
If driving through water, such as
when crossing shallow streams,
first check the depth of the water
and the bottom of the riverbed for
firmness. Drive slowly and avoid
deep water.
■Inspection after off-road driv-
ing
●Sand and mud that has accu-
mulated around brake discs
may affect braking efficiency
and may damage brake system
components.
●Always perform a maintenance
inspection after each day of off-
road driving that has taken you
through rough terrain, sand,
mud, or water. For scheduled
maintenance information, refer
to the “Scheduled Maintenance
Guide” or “Owner’s Manual
Supplement”.

5787-3. Do-it-yourself maintenance
Hybrid bat-
tery (traction
battery) air
intake vent
( P.611)• Vacuum cleaner,
etc,
• Phillips screw- driver
Light bulbs
( P.624)
• Bulb with same
number and watt-
age rating as origi-
nal
• Phillips-head screwdriver
• Flathead screw- driver
•Wrench
Radiator and
condenser
(  P.585)

Tire inflation
pressure
( P.605)• Tire pressure
gauge
• Compressed air source
Washer fluid
( P.587)
• Water or washer
fluid containing
antifreeze (for win-
ter use)
• Funnel (used only for adding water or
washer fluid)
WARNING
The engine compartment contains
many mechanisms and fluids that
may move suddenly, become hot,
or become electrically energized.
To avoid death or serious injury,
observe the following precautions.
ItemsParts and tools■When working on the engine
compartment
●Make sure that “IGNITION ON”
on the multi-information display
and the “READY” indicator are
both off.
●Keep hands, clothing and tools
away from the moving fan.
●Be careful not to touch the
engine, power control unit, radi-
ator, exhaust manifold, etc. right
after driving as they may be hot.
Oil and other fluids may also be
hot.
●Do not leave anything that may
burn easily, such as paper and
rags, in the engine compart-
ment.
●Do not smoke, c ause sparks or
expose an open flame to fuel or
the battery. Fuel and battery
fumes are flammable.
■When working near the elec-
tric cooling fan or radiator
grille
Be sure the power switch is OFF.
With the power switch in ON, the
electric cooling fa n may automati-
cally start to run if the air condi-
tioning is on and/or the coolant
temperature is high. ( P.585)
■Safety glasses
Wear safety gla sses to prevent
flying or falling material, fluid
spray, etc., from getting in your
eyes.
NOTICE
■If you remove the air cleaner
filter
Driving with the ai r cleaner filter
removed may cause excessive
engine wear due to dirt in the air.