light TOYOTA RAV4 HYBRID 2021 Owner's Manual

481-1. For safe use
■Child*4
■Child restraint system with infant*5
■Unoccupied
Indicators/warn-ing lights
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG OFF” or “AIR BAG
ON”
*4
SRS warning lightOff
Driver’s and front passenger’s seat belt reminder lightOff*2 or flashing*3
Devices
Front passenger airbagDeactivated or
activated
*4
Front passenger seat cushion airbagDeactivated or activated
*2, 4
Indicators/warn- ing lights
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG OFF” *6
SRS warning lightOff
Driver’s and front passenger’s seat belt reminder lightOff*2 or flashing*3
DevicesFront passenger airbagDeactivatedFront passenger seat cushion airbag
Indicators/warn-ing lights
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG OFF”
SRS warning light
OffDriver’s and front passenger’s seat belt reminder light
DevicesFront passenger airbagDeactivatedFront passenger seat cushion airbag

491-1. For safe use
1
For safety and security
■There is a malfunction in the system
*1: The system judges a person of adult size as an adult. When a smaller
adult sits in the front passenger seat, the system may not recognize
him/her as an adult depending on his/her physique and posture.
*2: In the event the front passenger is wearing a seat belt.
*3: In the event the front passenge r does not wear a seat belt.
*4: For some children, child in seat, child in booster seat or chi ld in convert-
ible seat, the system may not recognize him/her as a child. Fac tors
which may affect this can be the physique or posture.
*5: Never install a rear-facing ch ild restraint system on the front passenger
seat. A forward-facing child res traint system should only be installed on
the front passenger sea t when it is unavoidable. ( P.55)
*6: In case the indicator light is not illuminated, consult this m anual on how
to install the child restr aint system properly. (P.52)
Indicators/warn-
ing lights
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG OFF”
SRS warning light
OnDriver’s and front passenger’s seat belt reminder light
DevicesFront passenger airbagDeactivatedFront passenger seat cushion airbag

501-1. For safe use
Exhaust gas precau-
tions
Harmful substance to the
human body is included in
exhaust gases if inhaled.
WARNING
Exhaust gases contain harmful
carbon monoxide (CO), which is
colorless and odorless. Observe
the following precautions.
Failure to do so may cause
exhaust gases to enter the vehicle
and may lead to an accident
caused by light-headedness, or
may lead to death or a serious
health hazard.
■Important points while driving
●Keep the back door closed.
●If you smell exhaust gases in
the vehicle even when the back
door is closed, open the side
windows and have the vehicle
inspected at your Toyota dealer
as soon as possible.
■When parking
●If the vehicle is in a poorly venti-
lated area or a closed area,
such as a garage, stop the
hybrid system.
●Do not leave the vehicle with
the hybrid system operating for
a long time.
If such a situation cannot be
avoided, park the vehicle in an
open space and ensure that
exhaust fumes do not enter the
vehicle interior.
●Do not leave the hybrid system
operating in an area with snow
build-up, or where it is snowing.
If snowbanks build up around
the vehicle while the hybrid sys-
tem is operating, exhaust gases
may collect and enter the vehi-
cle.
■Exhaust pipe
The exhaust system needs to be
checked periodically. If there is a
hole or crack caused by corro-
sion, damage to a joint or abnor-
mal exhaust noise, be sure to
have the vehicle inspected and
repaired by your Toyota dealer.

551-2. Child safety
1
For safety and security
■When installing a child
restraint system to a front
passenger seat
For the safety of a child, install a
child restraint system to a rear
seat. When installing the child
restraint system to a front pas-
senger seat is unavoidable,
adjust the seat as follows and
install the child restraint system.
 Adjust the seatback angle to
the most upright position.
 Move the front seat fully rear-
ward.
 If the head restraint interferes
with the child restraint system
installation and the head
restraint can be removed,
remove the head restraint.
Otherwise, put the head
restraint in the upper most
position.
When using a child
restraint systemWARNING
■When using a ch ild restraint
system
Observe the following precau-
tions.
Failure to do so may result in
death or serious injury.
●Never install a re ar-facing child
restraint system on the front
passenger seat even if the “AIR
BAG OFF” indicator light is illu-
minated. In the event of an acci-
dent, the force of the rapid
inflation of the front passenger
airbag can cause death or seri-
ous injury to the child if the rear-
facing child restraint system is
installed on the front passenger
seat.
●A forward-facing child restraint
system may be installed on the
front passenger seat only when
it is unavoidable. A child
restraint system that requires a
top tether strap should not be
used in the front passenger seat
since there is no top tether strap
anchor for the front passenger
seat.

561-2. Child safety
A child restraint system for a
small child or baby must itself be
properly restrained on the seat
with the lap portion of the
lap/shoulder belt.
■Installing child restraint
system using a seat belt
(child restraint lock func-
tion belt)
Install the child restraint system
in accordance to the operation
WARNING
●A forward-facing c hild restraint
system may be installed on the
front passenger seat only when
it is unavoidable. When install-
ing a forward-facing child
restraint system on the front
passenger seat, adjust the seat-
back angle to the most upright
position, move the seat to the
rearmost position, even if the
“AIR BAG OFF” indicator light is
illuminated.
If the head restraint interferes
with the child restraint system
installation and the head
restraint can be removed,
remove the head restraint.
●Do not allow the child to lean
his/her head or any part of
his/her body against the door or
the area of the seat, front or rear
pillars, or roof side rails from
which the SRS side airbags or
SRS curtain shield airbags
deploy even if the child is
seated in the child restraint sys-
tem. It is dangerous if the SRS
side and curtain shield airbags
inflate, and the impact could
cause death or serious injury to
the child.
●When a booster seat is
installed, always ensure that the
shoulder belt is positioned
across the center of the child’s
shoulder. The belt should be
kept away from the child’s neck,
but not so that it could fall off the
child’s shoulder.
●Use a child restraint system
suitable to the age and size of
the child and install it to the rear
seat.
●If the driver’s seat interferes
with the child restraint system
and prevents it from being
attached correctly, attach the
child restraint system to the
right-hand rear seat.
●Adjust the front passenger seat
so that it does not interfere with
the child restraint system.
Child restraint system
fixed with a seat belt

671-3. Emergency assistance
1
For safety and security
1-3.Emergency assistance
*: If equipped
Microphone
“SOS” button
LED light indicators
Safety Connect*
Safety Connect is a sub-
scription-based telematics
service that uses Global
Positioning System (GPS)
data and embedded cellular
technology to provide
safety and security features
to subscribers. Safety Con-
nect is supported by
Toyota’s designated
response center, which
operates 24 hours per day, 7
days per week.
Safety Connect service is
available by subscription on
select, telematics hardware-
equipped vehicles.
By using the Safety Connect
service, you are agreeing to
be bound by the Telematics
Subscription Service Agree-
ment and its Terms and
Conditions, as in effect and
amended from time to time,
a current copy of which is
available at Toyota.com in
the United States,
Toyotapr.com in Puerto
Rico and Toyota.ca in Can-
ada. All use of the Safety
Connect service is subject
to such then-applicable
Terms and Conditions.
System components
A
B
C

701-3. Emergency assistance
When the power switch is turned
to ON, the red indicator light
comes on for 2 seconds then
turns off. Afterward, the green
indicator light comes on, indicat-
ing that the service is active.
The following indicator light pat-
terns indicate specific system
usage conditions:
Green indicator light on =
Active service
 Green indicator light flashing
= Safety Connect call in pro-
cess
 Red indicator light (except at
vehicle start-up) = System
malfunction (contact your
Toyota dealer)
 No indicator light (off) =
Safety Connect service not
active
■Automatic Collision Notifi-
cation
In case of either airbag deploy-
ment or severe rear-end colli-
sion, the system is designed to
automatically call the response
center. The responding agent
receives the vehicle’s location
and attempts to speak with the
vehicle occupants to assess the
level of emergency. If the occu- pants are unable to communi-
cate, the agent automatically
treats the call as an emergency,
contacts the nearest emer-
gency services provider to
describe the situation, and
requests that assistance be sent
to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local
authorities to assist them in
locating and recovering the
vehicle. After filing a police
report, call the Customer Experi-
ence Center at 1-800-331-4331
in the United States, 1-877-855-
8377 in Puerto Rico or 1-888-
869-6828 in Canada, and follow
the prompts for Safety Connect
to initiate this service.
In addition to assisting law
enforcement with recovery of a
stolen vehicle, Safety-Connect-
equipped vehicle location data
may, under certain circum-
stances, be shared with third
parties to locate your vehicle.
Further information is available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
■Emergency Assistance But-
ton (“SOS”)
In the event of an emergency on
the road, push the “SOS” button
to reach the Safety Connect
response center. The answering
agent will determine your vehi-
Safety Connect LED light
Indicators
Safety Connect services

771-4. Hybrid system
1
For safety and security
■Running out of fuel
When the vehicle has run out of fuel
and the hybrid system cannot be
started, refuel th e vehicle with at
least enough gasoline to make the
low fuel level warning light ( P.649)
go off. If there is only a small
amount of fuel, th e hybrid system
may not be able to start. (The stan-
dard amount of fuel is about 2.3 gal.
[8.8 L, 1.9 Imp.gal.], when the vehi-
cle is on a level surface. This value
may vary when the vehicle is on a
slope. Add extra fuel when the vehi-
cle is inclined.)
■Electromagnetic waves
●High voltage parts and cables on
hybrid vehicles incorporate elec-
tromagnetic shielding, and there-
fore emit approximately the same
amount of electromagnetic waves
as conventional gasoline pow-
ered vehicles or home electronic
appliances.
●Your vehicle may cause sound
interference in so me third party-
produced radio parts.
■Hybrid battery (tr action battery)
The hybrid battery (traction battery)
has a limited service life. The lifes-
pan of the hybrid battery (traction
battery) can change in accordance
with driving style and driving condi-
tions.
■Starting the hybrid system in an
extremely cold environment
When the hybrid battery (traction
battery) is extremely cold (below
approximately -22°F [-30°C]) under
the influence of t he outside tem-
perature, it may no t be possible to
start the hybrid system. In this case,
try to start the hyb rid system again
after the temperature of the hybrid
battery increases due to the outside
temperature increase etc.
WARNING
■High voltage precautions
This vehicle has high voltage DC
and AC systems as well as a 12-
volt system. DC and AC high volt-
age is very dangerous and can
cause severe burns and electric
shock that may result in death or
serious injury.
●Never touch, disassemble,
remove or replace the high volt-
age parts, cables or their con-
nectors.
●The hybrid system will become
hot after starting as the system
uses high voltage. Be careful of
both the high voltage and the
high temperature, and always
obey the warning labels
attached to the vehicle.
●Never try to open the service
plug access hole located under-
neath the rear seats. The ser-
vice plug is used only when the
vehicle is serviced and is sub-
ject to high voltage.
■Road accident cautions
Observe the following precautions
to reduce the risk of death or seri-
ous injury:
●Pull your vehicle off the road,
shift the shift le ver to P, apply
the parking brake, and turn the
hybrid system off.
●Do not touch the high voltage
parts, cables and connectors.

801-4. Hybrid system
When a certain level of impact is
detected by the impact sensor,
the emergency shut off system
blocks the high voltage current
and stops the fuel pump to mini-
mize the risk of electrocution
and fuel leakage. If the emer-
gency shut off system activates,
your vehicle will not restart. To
restart the hybrid system, con-tact your Toyota dealer.
A message is automatically dis-
played when a malfunction
occurs in the hybrid system or
an improper operation is
attempted.
If a warning message is shown
on the multi-information display,
read the message and follow the
instructions.
■If a warning light comes on, a
warning message
is displayed,
or the 12-volt battery is discon-
nected
The hybrid system may not start. In
this case, try to start the system
again. If the “READY” indicator does
not come on, contact your Toyota
dealer.
NOTICE
●Do not get water or foreign
materials in the air intake vent
as this may cause a short circuit
and damage the hybrid battery
(traction battery).
●Do not carry large amounts of
water such as water cooler bot-
tles in the vehicle. If water spills
onto the hybrid battery (traction
battery), the battery may be
damaged. Have the vehicle
inspected by your Toyota
dealer.
●There is a filter installed to the
air intake vent. When the filter
remains noticeably dirty even
after cleaning the air intake
vent, filter cleaning or replace-
ment is recommended. For
information rega rding filter
cleaning or replacement, refer
to P.611.
●If “Maintenance Required for
Traction Battery Cooling Parts
See Owner’s Manual” is shown
on the multi-information dis-
play, the air intake vent and fil-
ter may be clogged. Refer to
P.611for information on how to
clean the air intake vent.
Emergency shut off sys-
tem
Hybrid warning message

811-5. Theft deterrent system
1
For safety and security
1-5.Theft deterrent system
Vehicles without smart key
system
The indicator light flashes after
the key has been removed from
the power switch to indicate that
the system is operating.
The indicator light goes off after
the registered key has been
inserted into the power switch to
indicate that the system has
been canceled.
Vehicles with smart key sys-
tem
The indicator light flashes after
the power switch has been
turned to OFF to indicate that
the system is operating.
The indicator light goes off after
the power switch has been
turned to ACC or ON to indicate
that the system has been can-
celed.
■System maintenance
The vehicle has a maintenance-free
type immobilizer system.
■Conditions that may cause the
system to malfunction
●If the grip portion of the key is in
contact with a metallic object
●If the key is in close proximity to or
touching a key to the security sys-
tem (key with a built-in transpon-
der chip) of another vehicle
Immobilizer system
The vehicle’s keys have
built-in transponder chips
that prevent the hybrid sys-
tem from starting if a key
has not been previously
registered in the vehicle’s
on-board computer.
Never leave the keys inside
the vehicle when you leave
the vehicle.
This system is designed to
help prevent vehicle theft but
does not guarantee absolute
security against all vehicle
thefts.
Operating the system