key TOYOTA RAV4 HYBRID 2021 Owner's Guide

1393-2. Opening, closing and locking the doors
3
Before driving
(30 to 50 cm) from the rear
bumper.
Kick sensor
Hands Free Power Back
Door operation detection
area
Smart key system operation
detection area (P.147)
2 Perform a kick operation by
moving your foot to within
approximately 3.9 in. (10 cm)
of the rear bumper and then
pulling it back.
Perform the entire kick operation
within 1 second.
The back door will not start operat-
ing while a foot is detected under
the rear bumper.
Operate the Hands Free Power
Back Door without contacting the
rear bumper with your foot.
If another electronic key is in the
cabin or luggage compartment, it
may take slightly longer than nor- mal for the operation to occur.
Kick sensor
Hands Free Power Back
Door operation detection
area
3 When the kick sensor detects
that your foot is pulled back,
a buzzer will sound and the
back door will automatically
fully open/close.
If a foot is moved under the rear
bumper while the back door is
opening/closing, the back door will
stop moving.
If a foot is moved under the rear
bumper again during the halted
operation, the ba ck door will per-
form the rever se operation.
■Luggage compartment light
The luggage compartment light
turns on when the back door is
opened with the luggage compart-
ment light switch on.
When the power switch is turned to
OFF, the light will go off automati-
cally after 20 minutes.
A
B
C
A
B

1403-2. Opening, closing and locking the doors
1On
2 Off
■Back door closer
In the event that the back door is left
slightly open, the back door closer
will automatically close it to the fully
closed position.
Whatever the state of the power
switch, the back door closer oper-
ates.
■Power back door operating con-
ditions
The power back door can automati-
cally open and close under the fol-
lowing conditions:
●When the power back door sys-
tem is enabled. ( P.109)
●When the power switch is in ON,
in addition to the above for the
opening operations, the back door
operates for any of the following
conditions:
• Parking brake is engaged
• The brake pedal is depressed
• The shift lever is in P.
■Operation of the power back
door
●A buzzer sounds and the emer-
gency flashers flash twice to indi-
cate that the back door is
opening/closing.
●When the power back door sys-
tem is disabled, the power back
door does not ope rate but it can
be opened and closed by hand.
●When the power back door auto-
matically opens, if an abnormality
due to people or objects is
detected, oper ation will stop.
■Jam protection function
Sensors are equipped on both sides
of the power back door. If anything
obstructs the power back door while
it is closing, the b ack door will auto-
matically operate in the opposite
direction or stop.
■Fall-down protection function
While the power back door is open-
ing automatically, applying exces-
sive force to it will stop the opening
operation to prevent the power back
door from suddenly shutting.
■Back door closing assist
If the back door is lowered manually
when the back door is stopped at an
open position, the back door will
fully close automatically.
■Back door reserve lock function
This function is a function which
reserves locking of all doors, before-
hand, when the power back door is
open.
When the following procedure is
performed, all the doors except the
power back door are locked and
then power back door will also be
locked at the same time it is closed.
1 Close all doors, except the back
door.
2 During the power back door clos-
ing operation, lock the doors
using the smart key system from
the side doors ( P.127) or the
wireless remote control.
(  P.127)
A buzzer sounds and the emer-
gency flashers flash to indicate that
all the doors have been closed and
locked.
●If the electronic key is placed
inside the vehicle after starting a
close operation via the door
reserve lock function, the elec-
tronic key may become locked
inside the vehicle.
●If the power back door does not
fully close due to the operation of

1413-2. Opening, closing and locking the doors
3
Before driving
the jam protection function, etc.,
while the back doo r is automati-
cally closing after a door reserve
lock operation is performed, the
door reserve lock function is can-
celed and all the doors will unlock.
●Before leaving the vehicle, make
sure that all the doors are closed
and locked.
■Hands Free Powe r Back Door
operating conditions (vehicles
with Hands Free Power Back
Door)
The Hands Free Power Back Door
will open/close automatically when
the following cond itions are met:
●The Hands Free Power Back Door
operation is enabled ( P.109)
●The power switch is in OFF.
●The electronic key is within the
operational range. ( P.147)
●A foot is put near the lower center
part of the rear bumper and
moved away from the rear
bumper.
The power back door may also be
operated by putting a hand, an
elbow, a knee, etc. near the lower
center part of the rear bumper and
moving it away from the rear
bumper. Make sure to put it close
enough to the center part of the
rear bumper.
■Situations in which the Hands
Free Power Back Door may not
operate properly (vehicles with
Hands Free Powe r Back Door)
In the following situations, the
Hands Free Power Back Door may
not operate properly:
●When a foot remains under the
rear bumper
●If the rear bumper is strongly hit
with a foot or is touched for a while
If the rear bumper has been touched
for a while, wait for a short time
before attempting to operate the
Hands Free Power Back Door again.
●When operated while a person is
too close to the rear bumper
●When an external radio wave
source interferes with the commu-
nication between the electronic
key and the vehicle (
P.148)
●When the vehicle is parked near
an electrical noise source which
affects the sensitivity of the Hands
Free Power Back Door, such as a
pay parking spot, gas station,
electrically heated road, or fluo-
rescent light
●When the vehicle is near a TV
tower, electric po wer plant, radio
station, large display, airport or
other facility that generates strong
radio waves or electrical noise
●When a large amount of water is
applied to the rea r bumper, such
as when the vehicle is being
washed or in heavy rain
●When mud, snow, ice, etc. is
attached to the rear bumper
●When the vehicle has been
parked for a while near objects
that may move and contact the
rear bumper, such as plants
●When an accessory i s installed to
the rear bumper
If an accessory has been installed,
turn the Hands F ree Power Back
Door operation setting off.
■Preventing unintentional opera-
tion of the Hands Free Power
Back Door (vehicles with Hands
Free Power Back Door)
When an electronic key is in the
operation range, the Hands Free
Power Back Door may operate unin-
tentionally, so be careful in the fol-
lowing situations.
●When a large amount of water is
applied to the rea r bumper, such
as when the vehicle is being
washed or in heavy rain
●When dirt is wip ed off the rear

1443-2. Opening, closing and locking the doors
WARNING
■Jam protection function
Observe the following precau-
tions.
Failure to do so may cause death
or serious injury.
●Never use any part of your body
to intentionally a ctivate the jam
protection function.
●The jam protection function may
not work if something gets
caught just before the back door
fully closes. Be careful not to
catch fingers or anything else.
●The jam protection function may
not work depending on the
shape of the object that is
caught. Be careful not to catch
fingers or anything else.
■Hands Free Power Back Door
(if equipped)
Observe the following precautions
when operating the Hands Free
Power Back Door.
Failure to do so may cause death
or serious injury.
●Check the safety of the sur-
rounding area to make sure
there are no obstacles or any-
thing that could cause any of
your belongings to get caught.
●When putting your foot near the
lower center par t of the rear
bumper and moving it from the
rear bumper, be careful not to
touch the exhaust pipes until
they have cooled down suffi-
ciently, as touching hot exhaust
pipes can cause burns.
●Do not leave the electronic key
within the eff ective range
(detection area) of the luggage
compartment.
NOTICE
■Back door spindles
The back door is equipped with
spindles that hold the back door in
place.
Observe the following precau-
tions.
Failure to do so may cause dam-
age to the back door spindle,
resulting in malfunction.
●Do not attach any foreign
objects, such as stickers, plastic
sheets, or adhesives to the
spindle rod.
●Do not touch the spindle rod
with gloves or other fabric items.
●Do not attach h eavy accesso-
ries to the back door. When
attaching, ask your Toyota
dealer for details.
●Do not place your hand on the
spindle or apply lateral forces to
it.
■To prevent back door closer
malfunction
Do not apply excessive force to
the back door while the back door
closer is operating. Applying
excessive force may cause the
back door closer t o malfunction.

1473-2. Opening, closing and locking the doors
3
Before driving
*: If equipped
■Antenna location
Antennas outside the cabin
(front)
Antennas outside the cabin
(rear) (if equipped)
Antenna outside the luggage
compartment Antennas inside the cabin
■Effective range
(areas within
which the electronic key is
detected)
When locking or unlocking the
doors
The system can be operated when
the electronic key is within about 2.3
ft. (0.7 m) of the fro nt door handles,
rear door handles (if equipped) and
back door opener s witch. (Only the
doors detecting the key can be
operated.)
When starting the hybrid system
or changing power switch modes
The system can be operated when
the electronic key i s inside the vehi-
cle.
■If an alarm sounds or a warning
message is displayed
An alarm sounds and warning mes-
sage displays shown on the multi-
information display are used to pro-
tect against unexpected accidents
or theft of the vehicl e resulting from
erroneous operation. When a warn-
ing message is displayed, take
appropriate measures based on the
displayed message.
When only an alarm sounds, cir-
cumstances and correction proce-
dures are as follows.
Smart key system*
The following operations
can be performed simply by
carrying the electronic key
on your person, for example
in your pocket. The driver
should always carry the
electronic key.
 Locks and unlocks the side
doors ( P.127)
 Locks and unlocks the back
door ( P.134)
 Starts the hybrid system
( P.212)
A
B
C
D
A
B

1483-2. Opening, closing and locking the doors
●When an exterior alarm sounds
once for 5 seconds
●When an interior alarm pings con-
tinuously
■Battery-saving function
The battery-saving function will be
activated in order to prevent the
electronic key battery and the 12-
volt battery from being discharged
while the vehicle is not in operation
for a long time.
●In the following situations, the
smart key system may take some
time to unlock the doors.
• The electronic key has been left in an area of approximately 6 ft. (2
m) of the outside of the vehicle for
10 minutes or longer.
• The smart key system has not been used for 5 days or longer.
●If the smart key system has not
been used for 14 days or longer,
the doors canno t be unlocked at
any doors except the driver’s
door. In this case, take hold of the
driver’s door handle, or use the
wireless remote control or the mechanical key, to unlock the
doors.
■Turning an electronic key to
battery-saving mode
●When battery-saving mode is set,
battery depletion is minimized by
stopping the electronic key from
receiving radio waves.
Press twice while pressing
and holding .
Confirm that the ele ctronic key indi-
cator flashes 4 times.
While the battery-saving mode is
set, the smart key system cannot be
used. To cancel the function, press
any of the electronic key buttons.
●Electronic keys that will not be
used for long periods of time can
be set to the battery-saving mode
in advance.
■Conditions affecting operation
The smart key system uses weak
radio waves. In the following situa-
tions, the communication between
the electronic key and the vehicle
may be affected, preventing the
smart key system, wireless remote
control and immobilizer system from
operating properly.
(Ways of coping: P.670)
●When the electronic key battery is
depleted
●Near a TV tower, electric power
plant, gas station, radio station,
large display, airpo rt or other facil-
ity that generates strong radio
waves or electrical noise
●When the electronic key is in con-
SituationCorrection pro-
cedure
An attempt was
made to lock the
vehicle while a
door was open.Close all of the
doors and lock
the doors again.
SituationCorrection pro-cedure
The power
switch was
turned to ACC
while the driver’s
door was open
(or the driver’s
door was opened
while the power
switch was in
ACC).
Turn the power
switch to OFF
and close the
driver’s door.

1493-2. Opening, closing and locking the doors
3
Before driving
tact with, or is covered by the fol-
lowing metallic objects
• Cards to which al uminum foil is
attached
• Cigarette boxes that have alumi- num foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless key (that
emits radio waves) is being used
nearby
●When carrying the electronic key
together with the following devices
that emit radio waves
• Portable radio, cellular phone,
cordless phone or other wireless
communication devices
• Another vehicle’s electronic key or a wireless key that emits radio
waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint with a metallic con-
tent or metallic objects are
attached to the rear window
●When the electronic key is placed
near a battery charger or elec-
tronic devices
●When parking in a coin-operated
parking lot (Radio waves used to
detect vehicles may affect the
smart key system.)
■Note for the entry function
●Even when the electronic key is
within the effective range (detec-
tion areas), the system may not
operate properly in the following
cases:
• The electronic key is too close to the window or outside door han-
dle, near the ground, or in a high
place when the doors are locked
or unlocked.
• The electronic key is on the instru-
ment panel, luggage cover or
floor, or in the door pockets or
glove box when the hybrid system is started or power switch modes
are changed.
●Do not leave the electronic key on
top of the instrument panel or near
the door pockets when exiting the
vehicle. Depending on the radio
wave reception conditions, it may
be detected by the antenna out-
side the cabin and the door will
become lockable from the outside,
possibly trapping the electronic
key inside the vehicle.
●As long as the electronic key is
within the effective range, the
doors may be locked or unlocked
by anyone. However, only the
doors detecting the electronic key
can be used to unlock the vehicle.
●Even if the electro
nic key is not
inside the vehicle, it may be possi-
ble to start the hybrid system if the
electronic key is near the window.
●The doors may unlock if a large
amount of water splashes on the
door handle, such as in the rain or
in a car wash when the electronic
key is within the effective range.
(The doors will au tomatically be
locked after approximately 60 sec-
onds if the doors are not opened
and closed.)
●If the wireless remote control is
used to lock the doors when the
electronic key is near the vehicle,
there is a possib ility that the door
may not be unlocked by the entry
function. (Use the wireless remote
control to unlock the doors.)
●Touching the door lock sensor
while wearing gloves may delay or
prevent lock operation. Remove
the gloves and touch the lock sen-
sor again.
●When the lock operation is per-
formed using the lock sensor, rec-
ognition signals will be shown up
to two consecutive times. After
this, no recognition signals will be
given.
●If the door handle becomes wet
while the electronic key is within

1503-2. Opening, closing and locking the doors
the effective range, the door may
lock and unlock repeatedly. In that
case, follow the fo llowing correc-
tion procedures to wash the vehi-
cle:
• Place the electronic key in a loca- tion 6 ft. (2 m) or more away from
the vehicle. (Take care to ensure
that the key is not stolen.)
• Set the electronic key to battery-
saving mode to disable the smart
key system. ( P.148)
●If the electronic key is inside the
vehicle and a door handle
becomes wet during a car wash, a
message may be shown on the
multi-informatio n display and a
buzzer will sound outside the vehi-
cle. To turn off the alarm, lock all
the doors.
●The lock sensor may not work
properly if it com es into contact
with ice, snow, mud, etc. Clean
the lock sensor and attempt to
operate it again, or use the lock
sensor on the lower part of the
door handle.
●A sudden approac h to the effec-
tive range or door handle may pre-
vent the doors from being
unlocked. In this case, return the
door handle to the original position
and check that the doors unlock
before pulling the door handle
again.
●If there is another electronic key in
the detection area, it may take
slightly longer to unlock the doors
after the door handle is gripped.
■When the vehicle is not driven
for extended periods
●To prevent theft of the vehicle, do
not leave the electronic key within
6 ft. (2 m) of the vehicle.
●The smart key system can be
deactivated in advance. ( P.710)
●Battery-saving mode can reduce
the power consumption of elec-
tronic keys. ( P.148)
■To operate the system properly
Make sure to carry the electronic
key when operating the system. Do
not get the electronic key too close
to the vehicle when operating the
system from the out side of the vehi-
cle.
Depending on the position and hold-
ing condition of the electronic key,
the key may not be detected cor-
rectly and the system may not oper-
ate properly. (The alarm may go off
accidentally, or the door lock pre-
vention may not operate.)
■If the smart key system does
not operate properly
●Locking and unlocking the doors:
Use the mechanical key.
(  P.670)
●Starting the hybrid system:
P.671
■Customization
Settings (e.g. smart key system)
can be changed.
(Customizable features: P.709)
If the smart key system has been
deactivated in a customized setting,
refer to the explanations for the fol-
lowing operations.
●Locking and unlocking the doors:
Use the wireless remote control or
mechanical key. ( P.127, 670)
●Starting the hybr id system and
changing power switch modes:
 P.671
●Stopping the hybrid system:
P.214

1513-2. Opening, closing and locking the doors
3
Before driving
■Certification for the smart key system
For vehicles sold in the U.S.A., Hawaii, American Samoa, Guam, Saipan
and Puerto Rico
For vehicles sold in Canada

1523-2. Opening, closing and locking the doors
WARNING
■Caution regarding interfer-
ence with electronic devices
●People with implantable car-
diac pacemakers, cardiac
resynchronization therapy-
pacemakers or implantable car-
dioverter defibrillators should
maintain a reasonable distance
between themselves and the
smart key system antennas.
( P.147)
The radio waves may affect the
operation of such devices. If
necessary, the entry function
can be disabled. Ask your
Toyota dealer for details, such
as the frequency of radio waves
and timing of the emitted radio
waves. Then, con sult your doc-
tor to see if you should disable
the entry function.
●Users of any electrical medical
device other than implantable
cardiac pacemakers, cardiac
resynchronization therapy-
pacemakers or implantable car-
dioverter defibrillators should
consult the manufacturer of the
device for information about its
operation under the influence of
radio waves.
Radio waves could have unex-
pected effects on the operation
of such medical devices.
Ask your Toyota dealer for details
on disabling the entry function.