TOYOTA RAV4 HYBRID 2021 Owners Manual

731
Index
What to do if... (Trouble-shooting) .................. 732
Alphabetical Index ...... 735

732What to do if... (Troubleshooting)
1-1.What to do if... (Troubleshooting)What to do if... (Troubleshooting)
If you lose your keys or
mechanical keys, new genu-
ine keys or mechanical keys
can be made by your Toyota
dealer. ( P.668)
 Vehicles with smart key sys-
tem:
If you lose your electronic
keys, the risk of vehicle theft
increases significantly. Con-
tact your Toyota dealer imme-
diately. ( P.668)
 Is the key battery weak or
depleted? ( P.618)
 Vehicles with smart key sys-
tem:
Is the power switch in ON?
When locking the doors, turn
the power switch to OFF.
( P.216) 
Vehicles with smart key sys-
tem:
Is the electronic key left inside
the vehicle?
When locking the doors,
make sure that you have the
electronic key on your person.
 The function may not operate
properly due to the condition
of the radio wave. ( P.123,
148)
 Is the child-protector lock set?
The rear door cannot be
opened from inside the vehi-
cle when the lock is set. Open
the rear door from outside
and then unlock the child-pro-
tector lock. ( P.132)
 Is the shift lever in P?
( P.210)
 Is the 12-volt battery dis-
charged? ( P.672)
 Did you press the power
If you have a problem,
check the following before
contacting your Toyota
dealer.
The doors cannot be
locked, unlocked, opened
or closed
You lose your keys
The doors cannot be
locked or unlocked
The rear door cannot be
opened
If you think something is
wrong
The hybrid system does
not start (vehicles without
smart key system)
The hybrid system does
not start (vehicles with
smart key system)

733What to do if... (Troubleshooting)
switch while firmly depress-
ing the brake pedal?
(P.212)
 Is the shift lever in P?
( P.212)
 Is the electronic key any-
where detectable inside the
vehicle? ( P.147)
 Is the steering wheel
unlocked? ( P.213)
 Is the electronic key battery
weak or depleted?
In this case, the hybrid sys-
tem can be started in a tem-
porary way. ( P.671)
 Is the 12-volt battery dis-
charged? ( P.672)
 Is the power switch in ON?
If you cannot release the shift
lever by depressing the brake
pedal with the power switch in
ON ( P.221)
 Vehicles without smart key
system:
It is locked to prevent theft of
the vehicle if the key is
removed from the power
switch. ( P.210)
 Vehicles with smart key sys- tem:
It is locked automatically to
prevent theft of the vehicle.
(
P.213)
 Is the window lock switch
pressed?
The power window except for
the one at the driver’s seat
cannot be operated if the win-
dow lock switch is pressed.
( P.178)
 The auto power off function
will be operated if the vehicle
is left in ACC or ON (the
hybrid system is not operat-
ing) for a period of time.
( P.216)
 The seat belt reminder light is
flashing
Are the driver and the passengers
wearing the seat belts? ( 
P.649,
650
)
 The parking brake indicator is
on
Is the parking br ake released?
( 
P.224)
The shift lever cannot be
shifted from P even if you
depress the brake pedal
The steering wheel can-
not be turned after the
hybrid system is stopped
The windows do not open
or close by operating the
power window switches
The power switch is
turned off automatically
(vehicles with smart key
system)
A warning buzzer sounds
during driving

734What to do if... (Troubleshooting)
Depending on the situation,
other types of warning buzzer
may also sound. (P.642, 654)
 Did anyone inside the vehicle
open a door during setting the
alarm?
The sensor detects it and the
alarm sounds. ( P.84)
To stop the alarm, turn the power
switch to ON or start the hybrid sys-
tem.
 Is the message displayed on
the multi-information display?
Check the message on the
multi-information display.
( P.654)
 When a warning light turns on
or a warning message is dis-
played, refer to P.642, 654.
 Stop the vehicle in a safe place and replace the flat tire
with the spare tire. (
P.658)
 Try the procedure for when
the vehicle becomes stuck in
mud, dirt, or snow. ( P.680)
An alarm is activated and
the horn sounds (if
equipped)
A warning buzzer sounds
when leaving the vehicle
A warning light turns on
or a warning message is
displayed
When a problem has
occurred
If you have a flat tire
The vehicle becomes
stuck

735Alphabetical Index
Alphabetical Index
A
A/C ........................................... 524Air conditioning filter ............. 609
Automatic air conditioning sys-tem ..................................... 524
Eco air conditioning mode .... 525
Front seat concentrated airflow mode (S-FLOW) ................. 528
ABS (Anti-lock Brake System) ............................................... 369Function ............................... 369
Warning light ........................ 644
ACA (Active Cornering Assist) ............................................... 369
Active Cornering Assist (ACA) ............................................... 369
Adaptive Front-lighting System (AFS)...................................... 232
AFS (Adaptive Front-lighting System) ................................. 232
Airbags ...................................... 35 Airbag operating conditions.... 37
Airbag precautions for your child............................................. 40
Airbag warning light.............. 644
Correct driving posture ........... 29
Curtain shield airbag operating conditions ............................. 38
Curtain shield airbag precautions ............................................. 40
Front passenger occupant clas- sification system ................... 45
General airbag precautions .... 40
Locations of airbags ............... 35
Modification and disposal of air- bags ..................................... 44
Seat cushion airbag ............... 35
Side airbag operating conditions ............................................. 38
Side airbag precautions ......... 40
Side and curtain shield airbags operating conditions .............38
Side and curtain shield airbags precautions ...........................40
SRS airbags ...........................35
SRS warning light .................644
Air conditioning filter .............609
Air conditioning system.........524 Air conditioning filter .............609
Automatic air conditioning sys-tem .....................................524
Eco air conditioning mode ....525
Front seat concent rated airflow
mode (S-FLOW) .................528
Alarm .........................................84 Alarm ......................................84
Warning buzzer .. ..................642
AM/FM/SiriusXM (SXM) radio Refer to the tabl e below to iden-
tify the problem and take the
suggested corrective action 442
AM ............................................437
Anchor brackets ... ..............54, 63
Android Auto...........419, 422, 449
Android Auto button (Menu screen) ...................................389
Antenna (Smart key system) .147
Anti-lock brake system (ABS)369 Function................................369
Warning light ........................644
Apple CarPlay .........................446
Apple CarPlay
®/Android Auto
.......................................419, 422
Apple CarPlay button (Menu screen) ...................................389
Approach warning ..................278
Apps button (Menu screen) ...389
Armrest ......... ......................... ..556
Assist grips .............................556
Audio .......................................432 Operating information ...........458
Some basics .........................433
Turning the system on and off

736Alphabetical Index
........................................... 433
Audio button (Menu screen).. 389
Audio button (Setup screen) ....................................... 392, 456
AUDIO button.......................... 387
Audio buttons overview......... 387
Audio settings ........................ 456
Automatic air conditioning sys- tem ......................................... 524Air conditioning filter ............. 609
Eco air conditioning mode .... 525
Automatic headlight leveling system ................................... 231
Automatic High Beam ............ 232
Automatic light control system ............................................... 230
Auxiliary boxes ....................... 539
Average fuel consumption .... 115
Average fuel economy ........... 105
Average vehicle speed .. 108, 115
B
Back door ................................ 133 Hands Free Power Back Door........................................... 138
Power back door .................. 137
Wireless remote control ....... 137
Back-up lights Replacing light bulbs ............ 624
Wattage ................................ 692
Battery (12-volt battery) ......... 588 If the 12-volt battery is dis-charged .............................. 672
Preparing and c hecking before
winter.................................. 378
Replacing ............................. 674
Warning light ........................ 642
Battery (traction battery) ......... 76
Blind Spot Monitor (BSM) ...... 282 Blind Spot Monitor function .. 286
Rear Cross Traffic Alert function........................................... 288 Bluetooth
® button (Setup
screen) ...................................392
Bluetooth
® details settings ...406
Bluetooth
® setup screen.......407
Connecting a Bluetooth
® device
...........................................407
Deleting a Bluetooth
® device409
Detailed settings screen .......411
Displaying the Bluetooth
® setup
screen.................................406
Editing the Bluetooth
® device
information..........................410
Registering a Bluetooth
® device
...........................................409
Bluetooth
® device information
...............................................410
Bluetooth
® hands-free system
...............................................479
Bluetooth
® phone message func-
tion .........................................490 Calling the message sender .493
Checking received messages ...........................................491
Displaying the message screen ...........................................490
Receiving a mess age ...........491
Replying to a message (dictation reply) ..................................492
Replying to a message (quick reply) ..................................493
Bottle holders .........................539
Brake Brake Hold ............................227
Fluid......................................586
Parking brake .......................224
Regenerative braking .............73
Warning light ........................642
Brake assist ............................369
Brake Hold...............................227
Break-in tips ............................190

Alphabetical Index737
Brightness controlInstrument panel light control..................................... 96, 102
BSM (Blind Spot Monitor) ...... 282 Blind Spot Monitor function .. 286
Rear Cross Traffic Alert function........................................... 288
C
Care Aluminum wheels ................. 566
Exterior ................................. 566
Interior .................................. 569
Seat belts ............................. 569
Cargo capacity ............... 196, 199
Cargo hooks ........................... 541
Chains ..................................... 380
Child-protectors ..................... 132
Child restraint s ystem ............. 52
Fixed with a LATCH system ... 61
Fixed with a seat belt ............. 56
Front passenger occupant clas- sification system ................... 45
Points to remember ................ 52
Riding with children ................ 51
Types of child restraint system installation met hod ............... 54
Using an anchor bracket ........ 63
Child safety ............................... 51 12-volt battery precautions................................... 588, 676
Airbag precautions ................. 40
Back door precautions ......... 133
Child restraint system............. 54
Heated steering wheel and seat
heater precautions ............. 531
How your child should wear the seat belt................................ 32
Moon roof precau tions ......... 180
Panoramic moon roof precau- tions.................................... 184
Power window lock switch.... 178 Power window precautions...177
Rear door child-protectors ....132
Removed key battery precau-
tions ....................................620
Seat belt extender precautions .............................................32
Seat belt precautions..............31
Seat heater precautions .......531
Cleaning ..........................566, 569 Aluminum wheels .................566
Exterior .................................566
Interior ..................................569
Radar sensor ........................245
Seat belts .............................569
Clock ..................................97, 102
Coat hooks ..............................557
Command list ..........................473
Condenser ............. ..................585
Connected Service s ...............509
Console box ............................538
Consumption screen ..............113
Coolant Checking ..............................584
Preparing and checking before winter ..................................378
Warning light ........................643
Cooling system .......................584 Hybrid system overheating ...677
Cruise control Dynamic radar cruise control with full-speed range ..........271
Cup holders.............................538
Current fuel consumption......115
Current fuel economy ............105
Curtain shield airbags ..............35
Customizable featu res ...........706
D
Daytime running light system230
Replacing light bulbs ............624
DCM .................510, 512, 513, 516
Deck board ..............................541

738Alphabetical Index
DefoggerOutside rear view mirrors ..... 526
Rear window ........................ 526
Windshield............................ 526
Digital Rear-view Mirror ......... 165
Dimensions ............................. 684
Dinghy towing ........................ 209
Display BSM (Blind Spot Monitor)..... 283
Consumption screen ............ 113
Drive information .................. 108
Driving information ............... 105
Dynamic radar cruise control with full-speed range .......... 271
Energy monitor ..................... 113
Intuitive parking assist .......... 291
LTA (Lane Tracing Assist).... 264
Multi-information display ...... 103
RCTA ................................... 283
Warning messages .............. 654
Do-it-yourself maintenance ....................................... 573, 577
Door lock
Back door ............................. 133
Side doors ............................ 127
Smart key system................. 147
Wireless remote control ....... 122
Doors Automatic door locking and unlocking system................ 132
Back door ............................. 133
Door glasses ........................ 176
Door lock .............................. 127
Open door warning buzzer ... 131
Outside rear view mirrors ..... 174
Rear door child-protectors.... 132
Side doors ............................ 127
Drive information ................... 108
Driver’s seat belt reminder light ............................................... 649
Driver’s seat position memory ............................................... 156 Driving position memory .......156
Memory recall function .........158
Driving Break-in tips .........................190
Correct posture .......................29
Driving mode select switch ...366
Hybrid vehicle dri ving tips .....376
Procedures ...........................189
Winter drive tips....................378
Driving informatio n display ...105
Driving mode select switch ...366
Driving position memory .......156 Memory recall function .........158
Driving support system informa- tion display............................107
Dynamic radar cruise control with full-speed rangeFunction................................271
Warning message . ...............654
E
ECB (Electronically Controlled
Brake System).......................369
Eco drive mode .......................366
EDR (Event data recorder) .......10
E-Four (Electronic On-Demand AWD system) ........................370
Elapsed time ...........................108
Electric motor Location ..................................72
Specification .........................686
Electric Power Steering (EPS) Function................................370
Warning light ........................644
Electronically Controlled Brake System (ECB) ........................369
Electronic key Battery-saving function .........148
If the electronic key does not operate properly .................670
Replacing the battery ...........618
Electronic sunshade ..............182

Alphabetical Index739
Jam protection function ........ 183
Operation ............................. 182
Emergency, in case of If a warning buzzer sounds .. 642
If a warning light turns on ..... 642
If a warning message is dis-played................................. 654
If the 12-volt battery is dis- charged .............................. 672
If the electronic key does not operate properly ................. 670
If the fuel filler door cannot be opened ............................... 669
If the hybrid sy stem will not start
........................................... 667
If the vehicle is trapped in rising water .................................. 636
If you have a flat tire ............. 658
If you lose your keys ............ 668
If you think something is wrong ........................................... 641
If your vehicle becomes stuck ........................................... 680
If your vehicle has to be stopped in an emergency................. 635
If your vehicle needs to be towed ........................................... 637
If your vehicle overheats ...... 677
Emergency flashers ............... 634
Energy monitor ....................... 113
Engine Compartment ....................... 582
Hood..................................... 579
Identification number ............ 685
Engine coolant Capacity ............................... 688
Checking .............................. 584
Preparing and c hecking before
winter.................................. 378
Warning light ........................ 643
Engine coolant temperature gauge................................. 94, 98 Engine oil
Capacity ...............................686
Checking ..............................582
Preparing and checking before winter ..................................378
Warning light ........................643
Enhanced Vehicle Stability Con- trol (Enhanced VSC ) .............369
Enhanced VSC (Enhanced Vehi- cle Stability Control).............369
Entering letters and numbers/list screen operation...................397Entering letters and numbers397
List screen ............................398
EPS (Electric Po wer Steering)
Function................................370
Warning light ........................644
Establishing an Android Auto connection .......... ..................420
Establishing an Apple CarPlay connection .......... ..................419
EV drive mode.........................217
Event data recorder (EDR) .......10
EV indicator...............................73
F
Flat tire.....................................658 Tire pressure warning system...........................................593
Floor mats .................................28
Fluid Brake ............................586, 689
Hybrid transmission ..............689
Rear differential ....................689
Washer .................................587
FM ............................................437
Fog lights Replacing light bulbs ............624
Switch ...................................235
Wattage ................................692
Footwell lights ........................534
Front passenger’s seat belt

740Alphabetical Index
reminder light ....................... 649
Front passenger occupant clas- sification system .................... 45
Front position lights Light switch .......................... 229
Front seat heaters .................. 531
Front seats .............................. 153 Adjustment ........................... 153
Cleaning ............................... 569
Correct driving posture ........... 29
Driving position memory....... 156
Head restraints ..................... 159
Memory recall function ......... 158
Seat heaters ......................... 531
Seat position memory .......... 156
Seat ventilators .................... 531
Front side marker lights ........ 229 Light switch .......................... 229
Replacing light bulbs ............ 624
Wattage ................................ 692
Front turn signal lights Replacing light bulbs ............ 624
Turn signal lever................... 223
Wattage ................................ 692
Fuel Capacity ............................... 685
Fuel gauge ....................... 94, 98
Gas station information ........ 752
Information ........................... 694
Refueling .............................. 241
Type ............................. 685, 694
Warning light ........................ 649
Fuel consumption information Average fuel consumption.... 115
Current fuel consumption ..... 115
Fuel filler door ..... ................... 242
If the fuel filler door cannot be opened ............................... 669
Refueling .............................. 241
Fuel gauge .......................... 94, 98
Fuses ....................................... 621G
Garage door opene r ...............557
Gas station information .........752
Gauges ................................94, 98
General button (Setup screen) .......................................392, 426
General settings .....................426 Displaying the general settings screen.................................426
General settings screen .......426
Glove box ................................537
H
Hands-free system .................479
Headlights ...............................229 Adaptive Front-lighting System (AFS) ..................................232
Automatic headlight leveling sys- tem .....................................231
Automatic High Beam system ...........................................232
Light switch...........................229
Replacing light bulbs ............624
Wattage ................................692
Head restraints .......................159
Heated steering wheel............531
Heaters Automatic air conditioning sys-tem .....................................524
Heated steering wheel..........531
Outside rear view mirrors .....526
Seat heaters ....... ..................531
High mounted stoplight Replacing light bulbs ............624
Hill-start assist control...........369
HOME button...........................396
Home screen ...........................396
Hood ........................................579
Hooks Cargo hooks .........................541
Coat hooks ...........................557