air conditioning TOYOTA RAV4 HYBRID 2021 Owners Manual

5TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
5-16.What to do if... (Bluetooth
®)
Troubleshooting ............ 505
5-17.Connected Services over- view
Connected Services ...... 509
Type A: Function achieved by using a smartphone or DCM.................................... 510
Type B: Function achieved by using DCM and the system
.................................... 512
Type C: Function achieved by using DCM.............. 513
Type D: Function achieved by using DCM and a smart-
phone .......................... 516
5-18.Connected Services opera- tion
Toyota Apps .................. 518
5-19.Setup Toyota Apps settings .... 522
6-1. Using the air conditioning
system and defogger
Automatic air conditioning system ......................... 524
Heated steering wheel/seat heaters/seat ventilators 531
6-2. Using the interior lights Interior lights list ............ 534
6-3. Using the storage features List of storage features . 537
Luggage compartment fea- tures ............................ 5416-4. Using the other interior fea-
tures
Other interior features ... 546
Garage door opener ...... 557
7-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 566
Cleaning and protecting the vehicle interior ............. 569
7-2. Maintenance Maintenance requirements.................................... 572
General maintenance .... 573
Emission inspection and maintenance (I/M) programs
.................................... 576
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 577
Hood .............................. 579
Positioning a floor jack .. 580
Engine compartment ..... 582
12-volt battery................ 588
Tires .............................. 590
Tire inflation pressure .... 605
Wheels .......................... 607
Air conditioning filter ...... 609
Cleaning the hybrid battery (traction battery) air intake
vent and filter ............... 611
Wiper insert replacement .................................... 615
Wireless remote control/elec- tronic key battery ......... 618
6Interior features
7Maintenance and care

20Pictorial index
Energy monitor.....................................................................P.113
When the warning messages are displayed ........................ P.654
Turn signal lever ................................................................P.223
Headlight switch ................................................................P.229
Headlights/parking lights/tail lights/
license plate lights/daytime running lights .................... ........P.229
Fog lights
*1............................................................... ............P.235
Windshield wiper and washer switch ..............................P.236
Rear window wiper and washer switch ...........................P.239
Usage.......................................................... .................P.236, 239
Adding washer fluid ..............................................................P.587
Warning messages ..............................................................P.654
Emergency flasher switch ....................................... ..........P.634
Hood lock release lever ........................................ .............P.579
Tilt and telescopic steering lock release lever ................P.162
Adjustment ..................................................... ......................P.162
Air conditioning system ............................. .......................P.524
Usage.......................................................... .........................P.524
Rear window defogger ........................................... ..............P.526
Audio
*1............................................................... .................P.387
Audio Plus
*1, 2
Premium Audio*1, 2
Fuel filler door opener swi tch ...........................................P.242
*1: If equipped
*2: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MAN-
UAL”.
E
F
G
H
I
J
K
L

761-4. Hybrid system
The illustration is an example for explanation and may differ from the actual
item.
Warning label
Service plug
Rear electric motor (traction motor)
Hybrid battery (traction battery)
High voltage cables (orange)
Front electric motor (traction motor)
Power control unit
Air conditioning compressor
Hybrid system precautions
Take care when handling the hybrid system, as it is a high
voltage system (about 650V at maximum) as well as contains
parts that become extremely hot when the hybrid system is
operating. Obey the warning labels attached to the vehicle.
System components
A
B
C
D
E
F
G
H

2074-1. Before driving
4
Driving
vehicle control. This is espe-
cially true on wet or slippery
surfaces.
 Avoid jerky starts or sudden
acceleration.
 Avoid jerky steering and
sharp turns, and slow down
before making turn.
 Note that when making a turn,
the trailer wheels will be
closer than the vehicle wheels
to the inside of the turn. Com-
pensate by making a wider
than normal turning radius.
 Slow down before making a
turn, in cross winds, on wet or
slippery surfaces, etc.
Increasing vehicle speed can
destabilize the trailer.
Take care when passing other
vehicles. Passing requires
considerable distance. After
passing a vehicle, do not for-
get the length of your trailer,
and be sure you have plenty
of room before changing
lanes.
 To maintain engine braking
efficiency, when using engine
braking, do not use the trans-
mission in D.
 Instability happens more fre-
quently when descending
steep or long downhill grades.
Before descending, slow
down and downshift. Do not
make sudden downshifts
while descending steep or long downhill grades.
 Avoid holding the brake pedal
down too long or applying the
brakes too frequently. This
could cause the brakes to
overheat and result in
reduced braking efficiency.
 Due to the added load of the
trailer, your vehicle’s hybrid
system may overheat on hot
days (at temperatures over
85°F [30°C]) when driving up
a long or steep grade. If the
engine coolant temperature
gauge indicates overheating,
immediately turn off the air
conditioning (if in use), pull
your vehicle off the road and
stop in a safe spot. ( P.677)
 Always place wheel blocks
under both the vehicle’s and
the trailer’s wheels when
parking. Apply the parking
brake firmly, and put the
transmission in P. Avoid park-
ing on a slope, but if unavoid-
able, do so only after
performing the following:
1 Apply the brakes and keep
them applied.
2 Have someone place wheel
blocks under both the vehi-
cle’s and trailer’s wheels.
3 When the wheel blocks are in
place, release the brakes
slowly until the blocks absorb
the load.

2484-5. Using the driving support systems
■If a warning message is displayed on the multi-information display
A system may be temporarily unava ilable or there may be a malfunction in
the system.
●In the following situations, perform the actions specified in t he table. When
the normal operating conditions are detected, the message will disappear
and the system will be come operational.
If the message does not disapp ear, contact your Toyota dealer.
SituationActions
When the area around a sensor is
covered with dirt, moisture (fogged
up, covered with condensation, ice,
etc.), or other foreign matterTo clean the part of the windshield in
front of the front c amera, use the
windshield wipers or the windshield
defogger of the air conditioning sys-
tem ( P.526).

2494-5. Using the driving support systems
4
Driving
●In the following situations, if the situation has changed (or the vehicle has
been driven for some time) and the normal operating conditions are
detected, the message will disappear and the system will become opera-
tional.
If the message does not disapp ear, contact your Toyota dealer.
• When the temperature around the radar sensor is outside of the opera-
tional range, such as when the vehicle is in the sun or in an e xtremely cold
environment
• When the front camera cannot d etect objects in front of the vehicle, such
as when driving in the dark, sno w, or fog, or when bright lights are shining
into the front camera
When the temperature around the
front camera is outside of the opera-
tional range, such as when the vehi-
cle is in the sun or in an extremely
cold environment
If the front camera is hot, such as
after the vehicle had been parked in
the sun, use the air conditioning sys-
tem to decrease the temperature
around the front camera.
If a sunshade was used when the
vehicle was parked, depending on its
type, the sunlight reflected from the
surface of the sunshade may cause
the temperature of the front camera
to become excessively high.
If the front camera is cold, such as
after the vehicle is parked in an
extremely cold environment, use the
air conditioning system to increase
the temperature around the front
camera.
The area in front o f the front camera
is obstructed, such as when the
hood is open or a sticker is attached
to the part of the win dshield in front
of the front camera.
Close the hood, rem ove the sticker,
etc. to clear the obstruction.
SituationActions

2954-5. Using the driving support systems
4
Driving
To initialize the system, drive the
vehicle straight ahead for 5 seconds
or more at a speed of approximately
22 mph (35 km/h) or more.
■Sensor detection information
●The sensor’s detection areas are
limited to the areas around the
vehicle’s front and rear bumpers.
●The following situations may occur
during use.
• Depending on the shape of the object and other factors, the
detection distance may shorten,
or detection may be impossible.
• Detection may be impossible if
static objects draw too close to the
sensor.
• There will be a short delay
between static object detection
and display (warning buzzer
sounds). Even at low speeds,
there is a possibilit y that the object
will come within 11. 9 in. (30 cm)
before the display is shown and
the warning buzzer sounds.
• It might be difficult to hear the buzzer due to the volume of the
audio system or air flow noise of
the air conditioning system.
• It may be difficult to hear the sound of this system due to the
buzzers of other systems.
■Conditions under which the
function may not function cor-
rectly
Certain vehicle conditions and the
surrounding environment may affect
the ability of a sensor to correctly
detect objects. Particular instances
where this may occur are listed
below.
●There is dirt, snow or ice on a sen-
sor. (Cleaning the sensors will
resolve this problem.)
●A sensor is frozen. (Thawing the
area will resolve this problem.)
In especially cold weather, if a
sensor is frozen the sensor dis-
play may be displayed abnor-
mally, or objects, such as a wall,
may not be detected.
●A sensor is cove red in any way.
●When a sensor or the area around
a sensor is extremely hot or cold.
●On an extremely bumpy road, on
an incline, on gravel, or on grass.
●The vicinity of the vehicle is noisy
due to vehicle horns, motorcycle
engines, air brakes of large vehi-
cles, or other lou d noises produc-
ing ultrasonic waves.
●There is another vehicle equipped
with parking assist sensors in the
vicinity.
●A sensor is coated with a sheet of
spray or heavy rain.
●If a sensor is hit by a large amount
of water, such as when driving on
a flooded road.
●If the vehicle is significantly tilted.
●The vehicle is approaching a tall
or curved curb.
●If objects draw too close to the
sensor.
■Objects which may not be prop-
erly detected
The shape of the object may pre-
vent the sensor from detecting it.
Pay particular atte ntion to the fol-
lowing objects:
●Wires, fences, ropes, etc.
●Cotton, snow and other materials
that absorb sound waves
●Sharply-angled objects
●Low objects
●Tall objects with upper sections
projecting outwards in the direc-
tion of your vehicle
People may not be detected if they
are wearing certain types of cloth-
ing.
■Certification (Canada only)
This ISM device complies with
Canadian ICES-001.

3124-5. Using the driving support systems
vehicle, is short
●When there are spinning objects
near your vehicle such as the fan
of an air conditioning unit
●When water is splashed or
sprayed toward the rear bumper,
such as from a sprinkler
■Situations in which the Parking
Support Brake function (rear-
crossing vehicles) may not
operate properly
In some situations, such as the fol-
lowing, the radar sensors may not
detect an object and this function
may not operate properly
●Stationary objects
●When a sensor or the area around
a sensor is extremely hot or cold
●If the rear bumper is covered with
ice, snow, dirt, etc.
●When it is raining heavily or water
strikes the vehicle
●When the detecti on area of a
radar sensor is obstructed by an
adjacent vehicle
●If the vehicle is s ignificantly tilted
●When equipment that may
obstruct a sensor is installed, such
as a towing eyelet, bumper pro-
tector (an additional trim strip,
etc.), bicycle carrier, or snow plow
●If the suspension has been modi-
fied or tires of a size other than
specified are installed
●If the front of the vehicle is raised
or lowered due to the carried load
●If a sticker or an electronic compo-
nent, such as a backlit license
plate (especially fluorescent type), fog lights, fender pole or wireless
antenna is installed near a radar
sensor
●If the orientation of a radar sensor
has been changed
●When multiple vehicles are
approaching with only a small gap
between each vehicle
●If a vehicle is approaching the rear
of your vehicle rapidly
●Situations in which the radar sen-
sor may not detect a vehicle
• When a vehicle approaches from
the right or left at the rear of the
vehicle while you are turning while
backing up
• When turning while backing up
• When backing out of a shallow angle parking spot
• When backing up on a slope with a sharp change in grade

3664-5. Using the driving support systems
1Eco drive mode
Suitable for driving to improve fuel
economy by more smoothly gener-
ating torque in response to acceler-
ator pedal operations compared to
normal mode and restraining air
conditioning system operations
(heating/cooling).
When the switch is turned to the left
while not in Eco drive mode, the
system switches to Eco drive mode
and the Eco drive mode indicator
illuminates on the mu lti-information
display.
2 Normal mode
Suitable for n ormal driving.
The driving mode returns to normal
mode if the switch i s pressed while
in Eco drive mode or sport mode.
3 Sport mode
Controls the steering feeling and
hybrid system to create an acceler-
ation response tha t is suitable for
sporty driving. Suitable for when
crisp handling is desired, such as
when driving on mountainous
roads.
When the switch is turned to the
right while not in sport mode, the
system switches to sport mode and
the sport mode indicator illuminates
on the multi-information display.
■When changing to a driving
mode other than normal mode
●The background color of the multi-
information display changes
according to the selected driving
mode.
●When the speedometer is set to
analog display, the speedometer
display color also changes. (For
vehicles with the 7-inch multi-
information di splay only)
●The color of the switch changes
according to the selected driving
mode. (For vehicles with the 7-
inch multi-information display
only)
■Air conditioning system opera-
tion in Eco drive mode
In Eco drive mode, heating/cooling
operations and the fan speed is con-
trolled to improve fuel efficiency.
Perform the following procedures to
increase the air conditioning perfor-
mance.
●Turn eco air conditioning mode off
(  P.525)
●Adjust the fan speed ( P.525)
●Cancel Eco drive mode
Driving mode select
switch
The driving modes can be
selected to suit the driving
and usage conditions.
Selecting a driving mode

3764-6. Driving tips
4-6.Driving tips
When using Eco drive mode, the
torque corresponding to the
accelerator pedal depression
amount can be generated more
smoothly than it is in normal
conditions. In addition, the oper-
ation of the air conditioning sys-
tem (heating/cooling) will be
minimized, improving the fuel
economy. (P.366)
The Eco-friendly driving is pos-
sible by keeping the indicator of
Hybrid System Indicator within
Eco area. ( P.95, 100)
Shift the shift lever to D when
stopped at a traffic light, or driv-
ing in heavy traffic etc. Shift the
shift lever to P when parking.
When using the N position,
there is no positive effect on fuel
consumption. In the N position,
the gasoline engine operates
but electricity cannot be gener-
ated. Also, when using the air conditioning system, etc., the
hybrid battery (traction battery)
power is consumed.

Drive your vehicle smoothly.
Avoid abrupt acceleration and
deceleration. Gradual accel-
eration and deceleration will
make more effective use of
the electric motor (traction
motor) without having to use
gasoline engine power.
 Avoid repeated acceleration.
Repeated acceleration con-
sumes hybrid battery (trac-
tion battery) power, resulting
in poor fuel consumption. Bat-
tery power can be restored by
driving with the accelerator
pedal slightly released.
Make sure to operate the brakes
gently and in a timely manner. A
greater amount of electrical
energy can be regenerated
when slowing down.
Repeated acceleration and
deceleration, as well as long
waits at traffic lights, will lead to
bad fuel economy. Check traffic
reports before leaving and avoid
delays as much as possible.
Hybrid vehicle driving
tips
For economical and ecolog-
ical driving, pay attention to
the following points:
Using Eco drive mode
Use of Hybrid System
Indicator
Shift lever operation
Accelerator pedal/brake
pedal operation
When braking
Delays