warning TOYOTA RAV4 PHEV 2021 Owners Manual

5628-1. Essential information
WARNING
■Escaping the vehicle from the
window
There are cases where escaping the vehicle from the window is not possi -
ble due to seating position, passenger
body type, etc.
When using an emergency hammer,
consider your seat location and the
size of the window opening to ensure
that the opening is accessible and large enough to escape.

563
8
8-2. Steps to take in an emergency
When trouble arises
8-2.Steps to take in an emergency
If your vehicle needs to
be towed
If towing is necessary, we rec -
ommend having your vehicle
towed by any authorized
Toyota retailer or Toyota
authorized repairer, or any reli -
able repairer or commercial
towing service, using a wheel-
lift type truck or flatbed truck.
Use a safety chain system for
all towing, and abide by all
state/provincia l and local laws.
If towing your vehicle with a
wheel-lift type truck, use a tow -
ing dolly. ( →P.563, 564)
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
■When towing the vehicle
Be sure to transport the vehicle with
all four wheels raise d off the ground.
If the vehicle is t owed with the tires contacting the groun d, the drivetrain
or related parts may be damaged, the
vehicle may fly off the truck, or elec- tricity generated by the operation of
the motor may caus e a fire to occur
depending on the nature of the dam- age or malfunction.
■While towing
●When towing using cables or
chains, avoid sudden starts, etc. which place excessive stress on the
towing eyelets, cables or chains.
The towing eyelets, cables or chains may become damaged, bro -
ken debris may hit people, and
cause serious damage.
●Do not turn the power switch off.
There is a possibility that the steer - ing wheel is locked and cannot be
operated.
■Installing towing eyelets to the
vehicle
Make sure that towing eyelets are installed securely . If not securely
installed, towing ey elets may come
loose during towing.

5648-2. Steps to take in an emergency
The following may indicate a prob-
lem with your transmission. Contact
any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer or commercial tow -
ing service before towing.
 The hybrid system warning mes-
sage is shown on the multi-infor -
mation display and the vehicle
does not move.
 The vehicle makes an abnormal
sound.
From the front
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift
type truck
●Do not tow the vehicle from the rear
when the power switch is off. The
steering lock mechanism is not strong enough to hold the front
wheels straight.
●When raising the vehicle, ensure adequate ground clearance for tow -
ing at the opposite end of the raised
vehicle. Without adequate clear - ance, the vehicle could be dam -
aged while being towed.
■To prevent damage to the vehicle
when towing with a sling-type
truck
Do not tow with a sling-type truck,
either from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the suspension components.
Situations when it is neces -
sary to contact dealers
before towing
Towing with a wheel-lift type
truck
NOTICE
■Towing with a sling-type truck
Do not tow with a s ling-type truck to prevent body damage.

5688-2. Steps to take in an emergency
■Brake system warning light (warning buzzer)
■Brake system warning light
If a warning light turns on or a warning buzzer sounds
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light c omes on or flashes, but then goes
off, this does not necessarily i ndicate a malfunction in the system.
However, if this continues to occur, have the vehicle inspected by
any authorized Toyota retailer or Toyota authorized repairer, o r any
reliable repairer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(Red)
Indicates that:
 The brake fluid level is low; or
 The brake system is malfunctioning
→ Immediately stop the vehicle in a safe place
and contact any authorized Toyota retailer or
Toyota authorized repairer, or any reliable
repairer. Continuing to drive the vehicle may
be dangerous.
Warning lightDetails/Actions
(Yellow)
Indicates a ma lfunction in:
 The parking brake system;
 The regenerative braking system; or
 The electronically controlled brake system
→ Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable re pairer immediately.

569
8
8-2. Steps to take in an emergency
When trouble arises
■Charging system warning light*
*: This light illuminates on the multi-information display.
■High coolant temperature warning light* (warning buzzer)
*: This light illuminates on the multi-information display with a message.
■Hybrid system overheat warning light* (warning buzzer)
*: This light illuminates on the multi-information display with a message.
■Low engine oil pressure warning light* (warning buzzer)
*: This light illuminates on the multi-information display with a message.
Warning lightDetails/Actions
Indicates a malfunction in the vehicle’s charging sys-
tem
→ Immediately stop the vehicle in a safe place
and contact any authorized Toyota retailer or
Toyota authorized repairer, or any reliable
repairer.
Warning lightDetails/Actions
Indicates that the engine is overheating
→ Immediately stop the vehicle in a safe place.
Handling method ( →P.611)
Warning lightDetails/Actions
Indicates that the hybrid system has overheated
→ Stop the vehicle in a safe place.
Handling method ( →P.611)
Warning lightDetails/Actions
Indicates that the engine oil pressure is too low
→ Immediately stop the vehicle in a safe place
and contact any authorized Toyota retailer or
Toyota authorized repairer, or any reliable
repairer.

5708-2. Steps to take in an emergency
■Malfunction indicator lamp*
*: This light illuminates on the multi-information display.
■SRS warning light
■ABS warning light
■Electric power steering system warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
Warning lightDetails/Actions
Indicates a malfunction in:
 The hybrid system;
 The electronic engine control system;
 The electronic throttle control system; or
 The emission control system (if equipped)
→ Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable re pairer immediately.
Warning lightDetails/Actions
Indicates a malfunction in:
 The SRS airbag system; or
 The seat belt pretensioner system
→ Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable re pairer immediately.
Warning lightDetails/Actions
Indicates a malfunction in:
 The ABS; or
 The brake assist system
→ Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable re pairer immediately.
Warning lightDetails/Actions
(Red/yellow)
Indicates a malfunction in the EPS (Electric Power
Steering) system
→ Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable re pairer immediately.

571
8
8-2. Steps to take in an emergency
When trouble arises
■PCS warning light (warning buzzer)
■LTA indicator* (warning buzzer)
*: This light illuminates on the multi-information display.
Warning lightDetails/Actions
(Flashes or illuminates)
(If equipped)
When a buzzer sounds simultaneously:
Indicates a malfunction has occurred in the PCS
(Pre-Collision System).
→ Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable re pairer immediately.
When a buzzer does not sound:
The PCS (Pre-Collision S ystem) has become tempo-
rarily unavailable, corrective action may be neces -
sary.
→ Follow the instructions displayed on the multi-
information display. ( →P.353, 581)
If the PCS (Pre-Collision System) or VSC (Vehicle
Stability Control) system is disabled, the PCS warn-
ing light will illuminate.
→ P.361
Warning lightDetails/Actions
(Orange) (If equipped)
Indicates a malfunction in the LTA (Lane Tracing
Assist)
→ Follow the instructions displayed on the multi-
information display. ( →P.371)

5728-2. Steps to take in an emergency
■Toyota parking assist-sensor OFF indicator* (warning buzzer)
*: This light illuminates on the multi-information display.
■PKSB OFF indicator*
*: This light illuminates on the multi-information display.
Warning lightDetails/Actions
(If equipped)
When a buzzer sounds:
Indicates a ma lfunction in the Toyota parking assist-
sensor function
→ Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable re pairer immediately.
When a buzzer does not sound:
Indicates that the system is temporarily unavailable,
possibly due to a sensor being dirty or covered with
ice, etc.
→ Follow the instructions displayed on the multi-
information display. ( →P.416, 578)
Warning lightDetails/Actions
(If equipped)
If “Parking Support Brake Malfunction Visit Your
Dealer” is displayed on the multi-information display:
Indicates a malfun ction in the PKSB (Parking Support
Brake) system
→ Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable re pairer immediately.
If “Parking Assist Unavaila ble” is displayed on the
multi-information display:
Indicates that the system is temporarily unavailable,
possibly due to a sensor being dirty or covered with
ice, etc.
→ Follow the instructions displayed on the multi-
information display. ( →P.424, 578)

573
8
8-2. Steps to take in an emergency
When trouble arises
■BSM OFF indicator* (warning buzzer)
*: This light illuminates on the multi-information display.
■RCTA OFF indicator* (warning buzzer)
*: This light illuminates on the multi-information display.
■Slip indicator light
Warning lightDetails/Actions
Indicates a ma lfunction in the BSM (Blind Spot Moni-
tor) function
→ Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable re pairer immediately.
Indicates that the rear bum per around the radar sen-
sor is covered with dirt, etc. ( →P.408)
→ Follow the instructions displayed on the multi-
information display. ( →P.394, 578)
Warning lightDetails/Actions
(If equipped)
Indicates a malfunction in the RCTA (Rear Crossing
Traffic Alert) function
→ Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable re pairer immediately.
Indicates that the rear bum per around the radar sen-
sor is covered with dirt, etc. ( →P.408)
→ Follow the instructions displayed on the multi-
information display. ( →P.394, 578)
Warning lightDetails/Actions
Indicates a malfunction in:
 The VSC/Trailer Sway Control system;
 The TRC system;
 The Trail Mode function; or
 The hill-start assist control system
→ Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable re pairer immediately.

5748-2. Steps to take in an emergency
■Brake Override System/Drive-Start Control/PKSB (if equipped)
warning light* (warning buzzer)
*: This light illuminates on the multi-information display with a message.
■Brake hold operated indicator (warning buzzer)
■Parking brake indicator
Warning lightDetails/Actions
When a buzzer sounds:
 Brake Override System is malfunctioning;
 Drive-Start Control is operating;
 Drive-Start Control is malfunctioning; or
 Parking Support Brake function (for static objects)
(if equipped) is operating
→ Follow the instructions displayed on the multi-
information display and head-up display (if
equipped).
When a buzzer does not sound:
Brake Override System is operating
→ Release the accelerator pedal and depress the
brake pedal.
Warning lightDetails/Actions
(Flashes)
Indicates a malf unction in the brake hold system
→ Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable re pairer immediately.
Warning lightDetails/Actions
(Flashes)
It is possible that the parking brake is not fully
engaged or released
→ Operate the parking brake switch once again.
This light comes on when the parking brake is not
released. If the light turns o ff after the parking brake
is fully released, the sys tem is operating normally.