gas type TOYOTA RAV4 PHEV 2021 Owners Manual

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1
1-1. For safe use
For safety and security
“PASSENGER AIR BAG” indicator
The main SRS airbag system comp onents are shown above. The SRS air-
bag system is controlled by the airbag sensor assembly. As the airbags
deploy, a chemical reaction in t he inflators quickly fills the airbags with non-
toxic gas to help restrain t he motion of the occupants.
■If the SRS airbags deploy (inflate)
●Slight abrasions, burns, bruising etc.,
may be sustained from SRS airbags, due to the extrem ely high speed
deployment (inflation) by hot gases.
●A loud noise and white powder will be
emitted.
●Parts of the airbag module (steering
wheel hub, airbag cover and inflator)
as well as the fron t seats, parts of the front and rear pillars, and roof side
rails, may be hot for several minutes.
The airbag itself m ay also be hot.
●The windshield may crack.
●The hybrid system will be stopped and
fuel supply to t he engine will be
stopped. ( →P.98)
●All of the doors will be unlocked.
( →P.206)
●Vehicles with Secondary Collision
Brake: The brakes and stop lights will be controlled au tomatically. (→P.439)
●The interior lights will turn on automat- ically. ( →P.466)
●The emergency flashers will turn on automatically. ( →P.560)
■SRS airbag deployment conditions
(SRS front airbags)
●The SRS front airb ags will deploy in
the event of an impact that exceeds
the set threshold level (the level of force corresponding to an approxi -
mately 20-30 km/h [12-18 mph] frontal
collision with a fixed wall that does not move or deform).
However, this threshold velocity will be
considerably higher in the following situ -
ations:
• If the vehicle strikes an object, such as a parked vehicle or sign pole,
which can move or deform on impact
• If the vehicle is involved in an under -
ride collision, such as a collision in which the front of the vehicle under -
rides, or goes under , the bed of a
truck
●Depending on the type of collision, it is
possible that only the seat belt preten - sioners will activate.
■SRS airbag deployment conditions
(SRS side and cu rtain shield air-
bags)
●The SRS side and curtain shield air -
bags will deploy in the event of an impact that exceeds the set threshold
level (the level of force corresponding
to the impact forc e produced by an approximately 1500 kg [3300 lb.] vehi -
cle colliding with the vehicle cabin
from a direction perpendicular to the vehicle orientation at an approximate
speed of 20 -30 km/h [12 -18 mph]).
●Both SRS curtain shield airbags may
also deploy in the event of a severe
frontal collision.
■Conditions under which the SRS airbags may deploy (inflate), other
than a collision
The SRS front airbags and SRS curtain shield airbags may a lso deploy if a seri-
ous impact occurs to the underside of
your vehicle. Some e xamples are shown in the illustration.
●Hitting a curb, edge of pavement or hard surface
●Falling into or jumping over a deep hole
●Landing hard or falling
O

701-3. Emergency assistance
2. INFORMATION ON DATA PROCESSING
2.1.
Any processing of personal data through the
112-based eCall in-vehicl e system shall comply
with the personal data protection rules provided
for in Directives 95/46/E C and 2002/58/EC, and
in particular, shall be b ased on the necessity to
protect the vital interests of the individuals in
accordance with Article 7(d) of Directive
95/46/EC.
O
2.2.
Processing of such data is strictly limited to the
purpose of handling the emergency eCall to the
single European emer gency number 112.
O
2.3. Types of data and its recipients
2.3.1.
The 112-based eCall in-vehicle system may col-
lect and process only the following data: Vehicle
Identification Number, Vehicle type (passenger
vehicle or light commercial vehicle), Vehicle pro -
pulsion storage type (gasoline/die -
sel/CNG/LPG/electric/hydrogen), Vehicle last
three locations and directi on of travel, Log file of
the automatic activatio n of the system and its
timestamp
O
2.3.2.
Recipients of data proc essed by the 112-based
eCall in-vehicle system a re the relevant public
safety answering poi nts designated by the
respective public authori ties of the country on
which territory they are loc ated, to first receive
and handle eCalls to the single European emer -
gency number 112.
O
Implementing Regulation Anne x1 PART3 User InformationConformity

127
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2-2. Charging
Plug-in hybrid system
■Charging from an external
power source ( →P.135)
This is a charging method used
when charging from an AC socket
(220 V - 240 V) with the AC
charging cable equipped to the
vehicle or charging at a public
charging station.
The charging start time (or departure
time) and day can be set to carry out
charging using the charging schedule
at the desired date and time. ( →P.144)
■Using the hybrid battery (trac-
tion battery) charge mode
( →P.87)
The plug-in hybrid system can be
switched to hybrid battery (traction
battery) charge mode to charge the
hybrid battery (traction battery)
using electricity generated by gaso-
line engine operation.
The maximum charge amount in the
hybrid battery (traction battery) charge
mode is approximately 80% of the fully
charged capacity for the charging from
an external power source.
The time required to charge the
hybrid battery (traction battery) dif -
fers according to t he charging volt-
age and charging current.
 Home power source (except for
France, Finland and Switzerland)
Charging voltage*1: AC 230 V
Charging current*2: 10A
Estimated charging time*3, 4: Approxi -
mately 7 hours 30 minutes
Home power source (for France,
Finland and Switzerland)
Charging voltage*1: AC 230 V
Charging current*2: 8A
Estimated charging time*3, 4: Approxi -
mately 9 hours
 Charging station (3.3 kW
onboard traction battery charger)
Charging voltage*1: AC 230 V
Charging current*2: 16A
Estimated charging time*3, 4: Approxi -
mately 5 hours
 Charging station (6.6 kW
onboard traction battery char -
ger*5)
Charging voltage*1: AC 230 V
Charging current*2: 32A
Estimated charging time*3, 4: Approxi -
mately 2 hours 30 minutes
*1: The charging voltage may differ
depending on the target region.
*2: This is the maximum value. Further -
more, the upper limit of the charging
current can be changed in “Vehicle
Settings”. ( →P.125)
*3: The time required to complete
charging depends on conditions
Charging methods
The following methods can be
used to charge the hybrid bat -
tery (traction battery).
Types of charging methods
Estimated charging time

189
3
3-1. Instrument cluster
Vehicle status information and indicators
• “Drive Info Type”
Select to change the drive information
type display between trip and total.
( →P.185).
• “Drive Info Items”
Select to set the items on the upper and
lower side of the drive information
screen from three items, average
speed, distance and total time.
 “Closing Display”
Select to set the items displayed when
the power switch is turned off.
 “Pop-Up Display” (if equipped)
Select to enable/disable the following
pop-up displays, which may appear in
some situations.
• Intersection guidance display of the
navigation system-linked system (if
equipped)
• Incoming call disp lay of the hands-
free phone system (if equipped)
• Audio operation
• Volume operation
• Voice control (if equipped)
 “Calender”
Select to set up the calender.
This can only be set if GPS calibration
of clock is turned off in the multimedia
system settings.
 “MID OFF”
A blank screen is displayed
“Default Settings”
Select to reset the meter display set-
tings.
■Suspension of the settings display
●In the following situations, operation of
the settings display will be temporarily suspended.
• When a warning message appears on
the multi-information display
• When the vehicle begins to move
●Settings for functions not equipped to
the vehicle are not displayed.
●When a function is turned off, the
related settings for that function are not selectable.
Select to display warning mes -
sages and measures to be taken if
a malfunction is detected.
( →P.578)
Displays suggestions to the driver
in the following situations. To select
a response to a displayed sugges -
tion, use the meter control
switches.
WARNING
■Cautions during setting up the
display
As the hybrid system needs to be operating during setting up the dis -
play, ensure that the vehicle is parked
in a place with adequate ventilation. In a closed area such as a garage,
exhaust gases including harmful car -
bon monoxide (CO) may collect and enter the vehicle. This may lead to
death or a serious health hazard.
NOTICE
■During setting u p the display
To prevent 12-volt b attery discharge,
ensure that the hyb rid system is oper-
ating while setting up the display fea- tures.
Warning message display
Suggestion function

3425-4. Refueling
5-4.Refueling
Close all the doors and windows,
and turn the power switch to
OFF.
 Confirm the type of fuel.
■Fuel types
→ P.627
■Fuel tank opening for unleaded
gasoline
To help prevent inco rrect fueling, your vehicle has a fuel tank opening that only
accommodates the special nozzle on
unleaded fuel pumps.
Opening the fuel tank
cap
Perform the foll owing steps to
open the fuel tank cap:
Before refueling the vehicle
WARNING
■When refueling the vehicle
Observe the following precautions
while refueling the vehicle. Failure to
do so may result in death or serious injury.
●After exiting the vehicle and before
opening the fuel door, touch an unpainted metal surface to dis -
charge any static e lectricity. It is
important to discha rge static elec- tricity before re fueling because
sparks resulting fr om static electric-
ity can cause fuel vapors to ignite while refueling.
●Always hold the gr ips on the fuel tank cap and turn it slowly to
remove it.
A whooshing sound may be heard when the fuel tank cap is loosened.
Wait until the sound cannot be
heard before fully removing the cap. In hot weather, pressurized
fuel may spray out of the filler neck
and cause injury.
●Do not allow anyone that has not
discharged static electricity from their body to come close to an open
fuel tank.
●Do not inhale vaporized fuel.
Fuel contains substances that are
harmful if inhaled.
●Do not smoke while refueling the
vehicle. Doing so may cause the fuel to
ignite and cause a fire.
●Do not return to the vehicle or touch
any person or objec t that is stati-
cally charged. T his may cause static electricity t o build up, result-
ing in a possible ignition hazard.
■When refueling
Observe the following precautions to
prevent fuel overflowing from the fuel tank:
●Securely insert the fuel nozzle into
the fuel filler neck.
●Stop filling the tank after the fuel
nozzle automatically clicks off.
●Do not top off the fuel tank.
NOTICE
■Refueling
Do not spill fuel during refueling. Doing so may damage the vehicle,
such as causing the emission control
system to operate abnormally or dam - aging fuel system components or the
vehicle’s pain ted surface.

437
5
5-5. Using the driving support systems
Driving
■If “Exhaust Filter Full See Owner’s
Manual” is shown on the multi-
information display
●The message may be displayed while
high load driving with particulate mat - ter accumulating.
●Hybrid system output (engine speed) is restricted when a certain amount of
particulate matter accumulates, how-
ever, it is possible to drive the vehicle unless the malfuncti on indicator lamp
comes on.
●Particulate matter can accumulate
more quickly if t he vehicle is fre-
quently driven short trips or at low speeds, or if the h ybrid system is reg-
ularly started in an extremely cold
environment. Excessive accumula -
tion of particulate matter can be pre - vented by periodically driving long
distances continu ously with intermit-
tent releasing of the accelerator pedal, such as when dri ving on highways
and freeways.
■If the malfunction indicator lamp
comes on or “Hybrid System Mal - function Output Power Reduced
Visit Your Dealer” is shown on the
multi-information display
The amount of accumulated particulate
matter has exceeded a certain level.
Have the vehicle i nspected by any authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer immediately.
GPF (Gasoline Particu-
late Filter) system
The GPF system collects par -
ticulate matter in the exhaust
gas by using an exhaust gas
filter. The system will operate
to regenerate the filter auto -
matically, depending on the
vehicle conditions.
NOTICE
■To prevent the GPF system from
not operating properly
●Do not use fuel other than the spec - ified type
●Do not modify the exhaust pipes

4927-1. Maintenance and care
WARNING
■Water in the vehicle
●Do not splash or spill liquid in the
vehicle, such as on the floor, on the rear seats, in the DC/DC Converter
air intake vent, junction box or in
the luggage compartment. ( →P.98) Doing so may cause the DC/DC
Converter, electrical components,
etc. to malfunction or catch fire.
●Do not get any o f the SRS compo-
nents or wiring in the vehicle interior
wet. ( →P.40) An electrical malfunction may
cause the airbags to deploy or not
function properly, resulting in death or serious injury.
●Vehicles with wireless charger:Do not let the wir eless charger
( →P.479) get wet. Failure to do so
may cause the charger to become hot and cause burns or could cause
electric shock resu lting in death or
serious injury.
■Cleaning the interior (especially
instrument panel)
Do not use a polish wax or polish
cleaner. The instrument panel may
reflect off the windshield, obstructing the driver’s view and leading to an
accident, resulting in death or serious
injury.
NOTICE
■Cleaning detergents
●Do not use the fol lowing types of
detergent, as they may discolor the vehicle interior or cause streaks or
damage to paint ed surfaces:
• Non-seat portions: Organic sub - stances such as benzene or gaso -
line, alkaline or a cidic solutions,
dye, and bleach
• Seats: Alkaline or acidic solutions,
such as thinner, benzene, and alco -
hol
●Do not use a polish wax or polish cleaner. The instrument panel’s or
other interior part’ s painted surface
may be damaged.
■Preventing damage to leather
surfaces
Observe the following precautions to
avoid damage to and deterioration of
leather surfaces:
●Remove any dust or dirt from
leather surfaces immediately.
●Do not expose the vehicle to direct
sunlight for extended periods of
time. Park the vehicle in the shade, especially during summer.
●Do not place items made of vinyl, plastic, or containing wax on the
upholstery, as they may stick to the
leather surface if the vehicle interior heats up significantly.
■Water on the floor
Do not wash the vehicle floor with
water.
Vehicle systems such as the audio system may be damaged if water
comes into contact with electrical
components such as the audio sys - tem above or under the floor of the
vehicle. Water may also cause the
body to rust.
■When cleaning the inside of the
windshield (vehicles with Toyota Safety Sense)
Do not allow glass cleaner to contact
the lens. Also, do not touch the lens. ( →P.344)
■Cleaning the inside of the rear
window
●Do not use a glass cleaner to clean
the rear window, as this may cause
damage to the rear window defog - ger heater wires. Use a cloth damp -
ened with lukewarm water to gently
wipe the window clean. Wipe the window in strokes running parallel
to the heater wires.

5447-3. Do-it-yourself maintenance
nal facing up.
4 When installing, reverse the
steps listed.
WARNING
■Battery precautions
Observe the following precautions.
Failure to do so may result in death or
serious injury.
●Do not swallow the battery. Doing
so may cause chemical burns.
●A coin battery or button battery is
used in the electronic key. If a bat -
tery is swallowed, it may cause severe chemical burns in as little as
2 hours and may result in death or
serious injury.
●Keep away new and removed bat -
teries from children.
●If the cover cannot be firmly closed,
stop using the electronic key and stow the key in t he place where
children cannot reach, and then
contact any auth orized Toyota retailer or Toyota authorized
repairer, or any reliable repairer as
soon as possible.
●If you accidentally swallow a battery
or put a battery into a part of your body, get emergency medical atten -
tion immediately.
■To prevent battery explosion or leakage of flammable liquid or
gas
●Replace the batt ery with a new bat- tery of the same type. If a wrong
type of battery i s used, it may
explode.
●Do not expose batteries to
extremely low pressure due to high altitude or extremely high tempera -
tures.
●Do not burn, break or cut a battery.
■Certification for the electronic key battery
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT
TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUC -
TIONS
NOTICE
■When replacing the battery
Use a flathead screwdriver of appro - priate size. Applying excessive force
may deform or damage the cover.
■For normal operation after
replacing the battery
Observe the following precautions to prevent accidents:
●Always work with dry hands.
Moisture may cause the battery to rust.
●Do not touch or move any other component inside the remote con -
trol.
●Do not bend either of the battery
terminals.

619
9
9-1. Specifications
Vehicle specifications
This number is also on the manu -
facturer’s label.
This number is also stamped under
the right-hand front seat.
■Engine number
The engine number is stamped on
the engine block as shown.
Engine
ModelA25A-FXS
Type4-cylinder in line , 4-cycle, gasoline
Bore and stroke87.50×103.48 mm (3.44×4.07 in.)
Displacement2487 cm3 (151.8 cu. in.)
Valve clearanceAutomatic adjustment

6209-1. Specifications
Front
Rear
Fuel
Fuel type
When you find these types of fuel label at the
gas station, use only t he fuel with one of the fol-
lowing labels.
EU area:
Unleaded gasoline conforming to European
standard EN228 only
Except EU area:
Unleaded gasoline only
Research Octane Number
EU area:
95 or higher
Except EU area:
91 or higher
Fuel tank capacity (Reference)55 L (14.5 gal., 12.1 Imp.gal.)
Electric motor (traction motor)
TypePermanent magnet synchronous motor
Maximum output134 kW
Maximum torque270 N•m (27.5 kg f•m, 199 ft•lbf)
TypePermanent magnet synchronous motor
Maximum output40 kW
Maximum torque121 N•m (12.3 kgf•m, 89.2 ft•lbf)