air condition TOYOTA RAV4 PRIME 2021 Owners Manual (in English)

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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Plug-in hybrid
systemPlug-in hybrid system features, charging method,
etc.
(Main topics: Driving tips, charging methods)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

4TABLE OF CONTENTS
Utility vehicle precautions.................................... 390
6-1. Using the air conditioning
system and defogger
Automatic air conditioning system ......................... 396
Remote Air Conditioning Sys- tem .............................. 405
Heated steering wheel/Front seat heaters/Front seat
heaters and ventilators/Rear
seat heaters ................ 407
6-2. Using the interior lights Interior lights list ............ 410
6-3. Using the storage features List of storage features . 413
Luggage compartment fea- tures ............................ 417
6-4. Using the other interior fea- tures
Other interior features ... 420
Garage door opener...... 435
7-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 444
Cleaning and protecting the vehicle interior ............. 447
7-2. Maintenance Maintenance requirements.................................... 450
General maintenance.... 451Emission inspection and
maintenance (I/M) programs
.................................... 454
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 455
Hood .............................. 457
Positioning a floor jack .. 458
Engine compartment ..... 460
12-volt battery................ 466
Tires .............................. 468
Tire inflation pressure .... 480
Wheels .......................... 482
Air conditioning filter ...... 483
Cleaning the DC/DC Con- verter air intake vent and fil-
ter ............................... 486
Wiper insert replacement .................................... 489
Electronic key battery .... 493
Checking and replacing fuses .................................... 495
Light bulbs ..................... 497
8-1. Essential information Emergency flashers....... 504
If your vehicle has to be stopped in an emergency
.................................... 505
If the vehicle is trapped in ris- ing water ...................... 506
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed ........................... 507
6Interior features
7Maintenance and care
8When trouble arises

8
able.
To learn more about the vehi-
cle data collected, used and
shared by Toyota, please visit
www.toyota.com/privacyvts/
.
If your Toyota has Safety Con-
nect and if you have subscribed
to those services, please refer to
the Safety Connect Telematics
Subscription Service Agreement
for information on data collected
and its usage.
 To learn more about the vehi-
cle data collected, used and
shared by Toyota, please visit
www.toyota.com/privacyvts/
.
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an
air bag deployment or hitting a
road obstacle, data that will
assist in understanding how a
vehicle’s systems performed.
The EDR is designed to record
data related to vehicle dynamics
and safety systems for a short
period of time, typically 30 sec-
onds or less.
The EDR in this vehicle is designed to record such data
as:

How various systems in your
vehicle were operating;
 Whether or not the driver and
passenger safety belts were
buckled/fastened;
 How far (if at all) the driver
was depressing the accelera-
tor and/or brake pedal; and,
 How fast the vehicle was trav-
eling.
These data can help provide a
better understanding of the cir-
cumstances in which crashes
and injuries occur.
NOTE: EDR data are recorded
by your vehicle only if a non-triv-
ial crash situation occurs; no
data are recorded by the EDR
under normal driving conditions
and no personal data (e.g.,
name, gender, age, and crash
location) are recorded. How-
ever, other parties, such as law
enforcement, could combine the
EDR data with the type of per-
sonally identifying data rou-
tinely acquired during a crash
investigation.
To read data recorded by an
EDR, special equipment is
required, and access to the
vehicle or the EDR is needed. In
addition to the vehicle manufac-
turer, other parties, such as law
enforcement, that have the spe-
cial equipment, can read the
Usage of data collected
through Safety Connect
(U.S.mainland only)
Event data recorder

18Pictorial index
Energy monitor.....................................................................P.187
When the warning messages are displayed ........................ P.523
Turn signal lever ................................................................P.289
Headlight switch ................................................................P.295
Headlights/parking lights/tail lig hts/license plate lights/daytime run-
ning lights/LED accessory lights
*1........................................P.295
Windshield wiper and washer switch ..............................P.301
Rear window wiper and washer switch ...........................P.304
Usage.......................................................... .................P.301, 304
Adding washer fluid ..............................................................P.465
Warning messages ..............................................................P.523
Emergency flasher switch ....................................... ..........P.504
Hood lock release lever ........................................ .............P.457
Tilt and telescopic steering lock release lever ................P.232
Adjustment ..................................................... ......................P.232
Air conditioning system ............................. .......................P.396
Usage.......................................................... .........................P.396
Rear window defogger ........................................... ..............P.398
Audio
*1, 2
Audio Plus*1, 2
Premium Audio*1, 2
Fuel filler door opener swi tch ...........................................P.307
*1: If equipped
*2: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MAN-
UAL”.
E
F
G
H
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371-1. For safe use
1
For safety and security
ing situations:
• If the vehicle strikes an object, such as a parked vehicle or sign
pole, which can move or deform
on impact
• If the vehicle is involved in an underride collision, such as a colli-
sion in which the front of the vehi-
cle underrides, or goes under, the
bed of a truck
●Depending on the type of collision,
it is possible that only the seat belt
pretensioners will activate.
●The SRS front airbags for the front
passenger will not activate if there
is no passenger sitting in the front
passenger seat. However, the
SRS front airbags for the front
passenger may de ploy if luggage
is put in the seat, even if the seat
is unoccupied.
●The SRS seat cushion airbag on
the front passen ger seat will not
operate if the occupant is not
wearing a seat belt.
■SRS airbag deployment condi-
tions (SRS side and curtain
shield airbags)
●The SRS side and curtain shield
airbags will deploy i n the event of
an impact that exceeds the set
threshold level (the level of force
corresponding to the impact force
produced by an approximately
3300 lb. [1500 kg] vehicle colliding
with the vehicle cabin from a
direction perpendicular to the
vehicle orientation at an approxi-
mate speed of 12 -18 mph [20 -30
km/h]).
●Both SRS curtain shield airbags
may deploy in the event of a
severe side collision.
●Both SRS curtain shield airbags
will deploy in the event of vehicle
rollover.
●Both SRS curtain shield airbags
may also deploy in the event of a
severe frontal collision.
■Conditions under which the
SRS airbags may deploy
(inflate), other t han a collision
The SRS front airbags and SRS cur-
tain shield airbag s may also deploy
if a serious impact occurs to the
underside of your vehicle. Some
examples are shown in the illustra-
tion.
●Hitting a curb, edge of pavement
or hard surface
●Falling into or jumping over a deep
hole
●Landing hard or falling
The SRS curtain shield airbags may
also deploy under the situations
shown in the illustration.
●The angle of vehicle tip-up is mar-
ginal.
●The vehicle skids and hits a curb
stone.
■Types of collisions that may not
deploy the SRS airbags (SRS
front airbags)
The SRS front airbags do not gener-
ally inflate if the vehicle is involved
in a side or r ear collision, if it rolls
over, or if it is involved in a low-
speed frontal collision. But, when-
ever a collision o f any type causes
sufficient forward deceleration of the
vehicle, deploym ent of the SRS

441-1. For safe use
SRS warning light
Driver’s and front passenger’s seat belt reminder light
“AIR BAG OFF” indicator light
“AIR BAG ON” indicator light
Front passenger occupant classification system
Your vehicle is equipped with a front passenger occupant
classification system. This system detects the conditions of
the front passenger seat and activates or deactivates the front
passenger airbag and seat cushion airbag in the front passen-
ger side.
System components
A
B
C
D
:$51,1*
■Front passenger occupant
classification system precau-
tions
Observe the following precautions
regarding the front passenger
occupant classification system.
Failure to do so may cause death
or serious injury.
●Wear the seat belt properly.
●Make sure the front passenger’s
seat belt plate has not been left
inserted into the buckle before
someone sits in the front pas-
senger seat.

461-1. For safe use
■Adult*1
WARNING
●Child restraint systems installed
on the rear seat should not con-
tact the front seatbacks.
●Do not use a seat accessory,
such as a cushion and seat
cover, that covers the seat
cushion surface.
●Do not modify or replace the
upholstery of the front seat.
●Adjust the front passenger seat
so that the head restraint does
not touch the ceiling. If the head
restraint is left in contact with
the ceiling, the system may not
detect the front passenger prop-
erly, leading to improper opera-
tion of the airbags.
Condition and operation in th e front passenger occupant
classification system
Indicators/warn- ing lights
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG ON”
SRS warning lightOff
Driver’s and front passenger’s seat belt reminder lightOff*2 or flashing*3
Devices
Front passenger airbagActivated
Front passenger seat cushion airbagActivated *2 or
deactivated
*3

691-3. Emergency assistance
1
For safety and security
■Safety Connect Services Infor-
mation
●Phone calls using the vehicle’s
Bluetooth® technology will not be
possible when Safety Connect is
active and in use.
●Safety Connect is available begin-
ning Fall 2009 on select Toyota
models (in the contiguous United
States only). Contact with the
Safety Connect response center
is dependent upon the telematics
device being in operative condi-
tion, cellular connection availabil-
ity, and GPS satellite signal
reception, which can limit the abil-
ity to reach the response center or
receive emergency service sup-
port. Enrollment and Telematics
Subscription Service Agreement
are required. A variety of subscrip-
tion terms are available; charges
vary by subscription term selected
and location.
●Automatic Collision Notification,
Emergency Assistance and Stolen
Vehicle Location are available in
the United States, including
Hawaii and Alaska, Puerto Rico
and Canada, and Enhanced
Roadside Assistance are avail-
able in the United States, Puerto
Rico and Canada.
●Automatic Collision Notification,
Emergency Assist ance, Stolen
Vehicle and Enhanced Road
Assistance are not available in the
U.S. Virgin Islands.
For vehicles first sold in the U.S.
Virgin Islands, no Safety Connect
services will function in or outside
the U.S. Virgin Islands.
●Safety Connect ser vices are not
subject to section 255 of the Tele-
communications Act and the
device is not TTY compatible.
■Languages
The Safety Connect response cen-
ter will offer support in multiple lan-
guages. The Safety Connect system will offer voice prompts in English,
Spanish, and French. Please indi-
cate your language of choice when
enrolling.
■When contacting the response
center
You may be unable to contact the
response center if the network is
busy.
When the power switch is turned
to ON, the red indicator light
comes on for 2 seconds then
turns off. Afterward, the green
indicator light comes on, indicat-
ing that the service is active.
The following indicator light pat-
terns indicate specific system
usage conditions:
 Green indicator light on =
Active service
 Green indicator light flashing
= Safety Connect call in pro-
cess
 Red indicator light (except at
vehicle start-up) = System
malfunction (contact your
Toyota dealer)
 No indicator light (off) =
Safety Connect service not
active
■Automatic Collision Notifi-
cation
In case of either airbag deploy-
Safety Connect LED light
Indicators
Safety Connect services

762-1. Plug-in hybrid system
2-1.Plug-in hybrid system
The illustration is an example for explanation and may differ from the actual
item.
Gasoline engine
Front electric motor (traction motor)
Rear electric motor (traction motor)
Plug-in hybrid system features
The plug-in hybrid system is a system excellent in both eco-
nomical efficiency of electric vehicles and practicality of
hybrid vehicles.
 EV driving can be performed using electricity charged from an
external power source.
*
If the amount of electricity remaining in the hybrid battery (t rac-
tion battery) becomes low, the vehicle is automatically controlled
in such a way that it can be dr iven as a hybrid vehicle through
the joint use of the gasoline engine.
*: The EV driving range will vary in accor dance with conditions such as
vehicle speed, the amount of charge remaining in the hybrid bat tery
(traction battery) and the usage of the air conditioning system . The gas-
oline engine may also be used si multaneously in accordance with driv-
ing conditions.
System components
A
B
C

802-1. Plug-in hybrid system
external power source.
■If the plug-in hybrid system
operation mode cannot be
changed
In the following si tuations, the plug-
in hybrid system operation mode
cannot be changed even if the
AUTO EV/HV mode switch or
EV/HV mode selection switch is
pressed. (In this case, the warning
message is displaye d on the multi-
information displa y when the switch
is pressed.)
●When electricity needed for EV
driving is not remaining (when in
EV mode or AUTO EV/HV mode)
●When the traction battery is
almost completely charged (hybrid
battery [traction battery] charge
mode)
■When switching from EV mode
to another mode using the
switch
When the power switch is turned off,
operation mode switching is can-
celed and the system returns to EV
mode the next time the vehicle is
started.
*
*
: If there is not enough charge remaining in the hybrid battery
(traction battery) to allow EV driv-
ing, the system s witches to HV
mode.
■Hybrid battery (traction battery)
charge mode
●The following may occur to protect the system, etc.
• Cannot switch to hybrid battery (traction battery) charge mode or
cannot cancel it
• Gasoline engine does not start or stops even after switching to
hybrid battery (traction battery)
charge mode
●If a load to the system is large,
such as when the power con-
sumption of the air conditioning
system is large or when the tem-
perature of the engine coolant is
high, it may take longer time than
usual to charge using the hybrid
battery (traction battery) charge
mode, or charging to the hybrid
battery (traction battery) may not
be performed.
■When in EV mode
In EV mode, EV driving (driving
WARNING
■When using the hybrid bat-
tery (traction battery) charge
mode
Observe the following precautions
when using the hybrid battery
(traction battery) charge mode
while parking.
Failure to do so may lead to death
or serious health hazard, as the
gasoline engine operates when in
the hybrid battery (traction bat-
tery) charge mode.
●Do not stop the vehicle near
flammable materials.
●Do not use the hybrid battery
(traction battery) charge mode
in a closed area where ventila-
tion is insufficien t, such as in a
garage or area with snow
buildup.
Control when driving in
each mode