display TOYOTA RAV4 PRIME 2021 Owners Manual (in English)

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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Plug-in hybrid
systemPlug-in hybrid system features, charging method,
etc.
(Main topics: Driving tips, charging methods)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

2TABLE OF CONTENTS
For your information...................6
Reading this manual ................ 11
How to search .......................... 12
Pictorial index .......................... 14
1-1. For safe use Before driving ................... 26
For safe driving ................ 27
Seat belts ......................... 29
SRS airbags ..................... 34
Front passenger occupant classification system ...... 44
Exhaust gas precautions.. 49
1-2. Child safety Riding with children .......... 50
Child restraint systems..... 51
1-3. Emergency assistance Safety Connect ................ 66
1-4. Theft deterrent system Immobilizer system .......... 72
Alarm................................ 73
2-1. Plug-in hybrid system Plug-in hybrid system fea-tures ............................... 76
Plug-in hybrid system pre- cautions .......................... 87
Plug-in hybrid vehicle driving tips.................................. 92
EV driving range .............. 95
2-2. Charging Charging equipment......... 99AC charging cable .........
102
Locking and unlocking the charging port lid and
charging connector ...... 107
Power sources that can be used............................. 111
Charging methods ......... 114
Charging tips ................. 118
Things to know before charging....................... 120
How to charge ............... 123
Using the charging schedule function ........................ 130
Using the “My Room Mode” .................................... 144
When charging cannot be carried out ................... 147
3-1. Instrument cluster Warning lights and indicators.................................... 160
Gauges and meters ....... 165
Multi-information display 170
Head-up display ............ 182
Energy monitor/ consumption
screen.......................... 187
4-1. Key information Keys .............................. 194
4-2. Opening, closing and lock- ing the doors
Side doors ..................... 198
1For safety and security
2Plug-in hybrid system
3
Vehicle status
information and
indicators
4Before driving

17Pictorial index
■Instrument panel
Power switch ................................................... ...................P.279
Starting the hybrid system/chan ging the modes ..........P.279, 283
Emergency stop of the hybrid system ............................ ......P.505
When the hybrid system will not start .......................... ........P.534
Warning messages ..............................................................P.523
Shift lever.................................................... ........................P.285
Changing the shift position.................................... ...............P.286
Precautions against towing ..................................................P.507
When the shift lever does not move............................. ........P.286
Meters ......................................................... ........................P.165
Reading the meters/adjusting the instrument panel
light .......................................................... ....................P.165, 169
Warning lights/indicator lights ................................ ..............P.160
When the warning lights come on ................................ ........P.511
Multi-information display . .................................................P.170
Display .................................................................................P.170A
B
C
D

18Pictorial index
Energy monitor.....................................................................P.187
When the warning messages are displayed ........................ P.523
Turn signal lever ................................................................P.289
Headlight switch ................................................................P.295
Headlights/parking lights/tail lig hts/license plate lights/daytime run-
ning lights/LED accessory lights
*1........................................P.295
Windshield wiper and washer switch ..............................P.301
Rear window wiper and washer switch ...........................P.304
Usage.......................................................... .................P.301, 304
Adding washer fluid ..............................................................P.465
Warning messages ..............................................................P.523
Emergency flasher switch ....................................... ..........P.504
Hood lock release lever ........................................ .............P.457
Tilt and telescopic steering lock release lever ................P.232
Adjustment ..................................................... ......................P.232
Air conditioning system ............................. .......................P.396
Usage.......................................................... .........................P.396
Rear window defogger ........................................... ..............P.398
Audio
*1, 2
Audio Plus*1, 2
Premium Audio*1, 2
Fuel filler door opener swi tch ...........................................P.307
*1: If equipped
*2: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MAN-
UAL”.
E
F
G
H
I
J
K
L

772-1. Plug-in hybrid system
2
Plug-in hybrid system
The plug-in hybrid system oper-
ates in the following modes.
The multi-information display can
be used to check which mode the
plug-in hybrid system is currently
being driven in. (P.160)
■EV mode
When a sufficient amount of
electricity is remaining after
charging
*1, EV driving is per-
formed using electricity stored in
the hybrid battery (traction bat-
tery).
*2
When in EV mode, the EV drive
mode indicator illuminates.
*1: The amount of remaining charge can be checked on the SOC
(State of Charge) gauge.
( P.165)
*2: Depending on the situation, EV
driving may be canceled and
both gasoline engine and electric
motor are used. ( P.82)
■AUTO EV/HV mode
Normally, the electricity stored
in the hybrid battery (traction
battery) is used for EV driving.
However, when more power is
required, such as for driving
uphill or accelerating suddenly,
the gasoline engine starts and
provides powerful acceleration
by strongly depressing the
accelerator pedal.
When the vehicle is in a condi-
tion where EV driving is possi-
ble, EV mode and AUTO EV/HV
mode can be switched by oper-
ating the switch. ( P.78)
When in AUTO EV/HV mode, the
AUTO EV/HV mode indicator illumi-
nates.
■HV mode
When in HV mode, the vehicle is
driven using both the gasoline
Plug-in hybrid system
operation mode

802-1. Plug-in hybrid system
external power source.
■If the plug-in hybrid system
operation mode cannot be
changed
In the following si tuations, the plug-
in hybrid system operation mode
cannot be changed even if the
AUTO EV/HV mode switch or
EV/HV mode selection switch is
pressed. (In this case, the warning
message is displaye d on the multi-
information displa y when the switch
is pressed.)
●When electricity needed for EV
driving is not remaining (when in
EV mode or AUTO EV/HV mode)
●When the traction battery is
almost completely charged (hybrid
battery [traction battery] charge
mode)
■When switching from EV mode
to another mode using the
switch
When the power switch is turned off,
operation mode switching is can-
celed and the system returns to EV
mode the next time the vehicle is
started.
*
*
: If there is not enough charge remaining in the hybrid battery
(traction battery) to allow EV driv-
ing, the system s witches to HV
mode.
■Hybrid battery (traction battery)
charge mode
●The following may occur to protect the system, etc.
• Cannot switch to hybrid battery (traction battery) charge mode or
cannot cancel it
• Gasoline engine does not start or stops even after switching to
hybrid battery (traction battery)
charge mode
●If a load to the system is large,
such as when the power con-
sumption of the air conditioning
system is large or when the tem-
perature of the engine coolant is
high, it may take longer time than
usual to charge using the hybrid
battery (traction battery) charge
mode, or charging to the hybrid
battery (traction battery) may not
be performed.
■When in EV mode
In EV mode, EV driving (driving
WARNING
■When using the hybrid bat-
tery (traction battery) charge
mode
Observe the following precautions
when using the hybrid battery
(traction battery) charge mode
while parking.
Failure to do so may lead to death
or serious health hazard, as the
gasoline engine operates when in
the hybrid battery (traction bat-
tery) charge mode.
●Do not stop the vehicle near
flammable materials.
●Do not use the hybrid battery
(traction battery) charge mode
in a closed area where ventila-
tion is insufficien t, such as in a
garage or area with snow
buildup.
Control when driving in
each mode

812-1. Plug-in hybrid system
2
Plug-in hybrid system
using only the electric motor)* is
possible. However, depending
on the situation, EV driving may
be canceled and both gasoline
engine and electric motor are
used ( P.82). Also, if a little
electricity is remaining in the
hybrid battery (traction battery),
HV mode is automatically
selected. To drive in EV mode
long, observe the followings.
 Avoid sudden acceleration
and sudden deceleration, and
be sure to drive smoothly. If
you repeatedly accelerate,
the hybrid battery (traction
battery) charge will deplete
quickly. Also, EV driving may
be canceled by rapid acceler-
ation or vehicle speed.
 Restrain your speed as much
as possible. The distance that
can be driven in EV mode will
reduce considerably at high
speeds.
*: The EV driving range can be
checked using the multi-informa-
tion display. ( P.172)
■When in AUTO EV/HV mode
Only the electric motor is used
for EV driving
* during normal
driving, but when the accelera-
tor pedal is strongly depressed,
the gasoline engine starts.
( P.82)
Also, when the hybrid battery
(traction battery) level is low, the
mode switches to HV mode automatically the same as in EV
mode.
AUTO EV/HV mode is suitable
for driving conditions when more
power is required, such as for
driving uphill or accelerating
suddenly. However, because
the gasoline engine will start
more easily, it is recommended
to drive in EV mode usually.
*: The EV driving range can be
checked using th e multi-informa-
tion display. ( P.172)
■When in HV mode
The vehicle can be used in the
same way as a standard hybrid
vehicle.
In HV mode, controls are pri-
marily carried out as follows in
accordance with the driving con-
ditions.
 The gasoline engine stops
*
when the vehicle is stopped.
 During start off, the electric
motor (traction motor) drives
the vehicle.
 During normal driving, the
gasoline engine and electric
motor (traction motor) are
controlled effectively, and the
vehicle is driven with optimum
fuel efficiency. Also, when
necessary, the electric motor
(traction motor) operates as
an electrical generator to
charge the hybrid battery
(traction battery).

822-1. Plug-in hybrid system
When the accelerator pedal is
depressed heavily, drive force
from both the gasoline engine
and the electric motor (trac-
tion motor) is used to acceler-
ate.
*: When the hybrid battery (traction
battery) requires charging or the
engine is warming up, etc., the
gasoline engine will not automati-
cally stop. ( P.83)
■When braking (regenera-
tive braking)
The electric motor (traction
motor) charges the hybrid bat-
tery (traction battery).
The EV driving range can be
extended by actively using this
regenerative braking to store
electricity in the hybrid battery
(traction battery).
Moreover, as fuel consumption
is also reduced when in HV
mode, the regenerative braking
system can be used effectively.
■Regenerative braking
In the following si tuations, kinetic
energy is converted to electric
energy and deceleration force can
be obtained in conjunction with the
recharging of the hybrid battery
(traction battery).
●The accelerator pedal is released
while driving with the shift lever in
D or S.
●The brake pedal is depressed
while driving with the shift lever in
D or S.
■EV driving range
●The EV driving range is displayed on the multi-information display.
(
 P.172)
●The EV driving range changes in
accordance with the charge status
of the hybrid battery (traction bat-
tery), the speed of the vehicle, etc.
●Even if there is enough charge
remaining in the hybrid battery
(traction battery), EV driving may
be canceled and both gasoline
engine and electric motor are
used depending on the situation.
( P.82)
■EV indicator
The EV indicator comes on when
the vehicle is driven using only the
electric motor (traction motor) or the
gasoline engine is stopped.
The on/off operation of the EV indi-
cator can be changed. ( P.177)
■After EV mode has switched to
HV mode due to low hybrid bat-
tery (traction battery) charge
I f t h e h y b r i d b a t t e r y (traction battery)
is regenerated by driving continu-
ously down a long slope, the EV
driving range etc. will be displayed
on the multi-information display and
EV mode will be a utomatically
switched to.
If EV mode is not switched to even
though EV driving range is being
displayed, EV mode can be
switched to by pressing the EV/HV
mode selection switch.
■Gasoline engine operation in
EV mode or AUTO EV/HV mode
Even if there is a sufficient amount
of electricity remaining in the hybrid
battery (traction battery) and EV

832-1. Plug-in hybrid system
2
Plug-in hybrid system
driving range (P.172) is being dis-
played on the multi-information dis-
play, EV driving (driving using only
the electric motor) may be canceled
and both gasoline engine and elec-
tric motor are used depending on
the situation (EV driving will be
returned to automatically after EV
driving becomes possible again).
EV driving may be canceled auto-
matically in the following circum-
stances
*1:
●When vehicle speed is more than
approximately 84 mph (135 km/h).
●When power is needed temporar-
ily, for example when the acceler-
ator pedal is depressed firmly or
when accelerating suddenly.
*2
●When the temperature of the
hybrid system is high.
The vehicle has been left in the
sun, driven on a hill, driven at high
speeds, etc.
●When the temperature of the
hybrid system is low.
●When the heater is switched on
when the outside temperature is
below about 14°F (-10°C).
●When the windshield defogger
switch is pressed. ( P.398)
●When the system determines that
the gasoline engine needs to be
started.
*1: The gasoline engine may also
operate in circumstances other
than those listed above, depend-
ing on conditions.
*2: When driving in AUTO EV/HV mode. Even in EV mode, the gas-
oline engine may start, depend-
ing on the condition of the hybrid
battery (traction battery).
■If “Engine Started to Protect
System EV driving unavailable”
is displayed on the multi-infor-
mation display
EV driving may be canceled in order to protect the hybrid system, etc.
In this case, perform driving with the
gasoline engine until EV driving will
be returned to automatically.
■Conditions in which the gaso-
line engine may not stop
The gasoline engine starts and
stops automatically. However, it
may not stop automatically in the
following conditions
*:
●During gasoline engine warm-up
●During hybrid battery (traction bat-
tery) charging
●When the temperature of the
hybrid battery (traction battery) is
high or low
●When the windshield defogger
switch is pressed. ( P.398)
*: Depending on the circumstances,
the gasoline engine may also not
stop automatically in situations
other than those above.
■Sounds and vibrations specific
to a hybrid vehicle
There may be no e ngine sound or
vibration even thoug h the vehicle is
able to move with the “READY” indi-
cator is illuminated. For safety,
apply the parking brake and make
sure to shift the shift lever to P when
parked.
The following sounds or vibrations
may occur when the hybrid system
is operating and are not a malfunc-
tion.
●Motor sounds may be heard from
the engine compartment.
●Sounds may be heard from the
hybrid battery (traction battery)
when the hybrid sy stem starts or
stops.
●Relay operating sounds such as a
snap or soft clank will be emitted
from the hybrid ba ttery (traction
battery), behind the rear seats,
when the hybrid system is started
or stopped.

852-1. Plug-in hybrid system
2
Plug-in hybrid system
switch can be turned to off without
any further action.)
When the 12-volt battery is dis-
charged, refer to P.539, “If the 12-
volt battery is discharged” and
perform the corr ection procedure.
●When the vehicle is left with the
AC charging cable connected, the
electricity consumption amount of
the 12-volt battery increases due
to controls, such as the system
checking, operating. When the AC
charging cable is not needed,
immediately remove it from the
vehicle.
When driving with the gasoline
engine stopped, a sound, which
changes in accordance with the
driving speed, will be played in
order to warn people nearby of
the vehicle’s approach. The
sound will stop when the vehicle
speed exceeds approximately
22 mph (35 km/h).
■Acoustic Vehicle Alerting Sys-
tem
In the following cases, the Acoustic
Vehicle Alerting Sy stem may be dif-
ficult for surrounding people to hear.
●In very noisy areas
●In the wind or the rain
Also, as the Acoustic Vehicle Alert-
ing System is installed on the front
of the vehicle, it may be more diffi-
cult to hear from the rear of the vehi-
cle compared to the front.
■When “Acoustic Vehicle Alert-
ing System Malfunction Visit
your Dealer” is displayed on the
multi-information display
The Acoustic Vehicle Alerting Sys- tem may be malf
unctioning. Have
the vehicle inspected by your
Toyota dealer immediately.
*: This function can only be used in
the mainland U.S.A. It cannot be
used in other states and territo-
ries, including Alaska and Hawaii.
This system operates based on
the driving situation and traffic
information to enhance fuel
economy.
For details about Predictive effi-
cient drive, refer to “NAVIGA-
TION AND MULTIMEDIA
SYSTEM OWNER’S MANUAL”.
 When the vehicle approaches
to predictive deceleration sup-
port points registered in the
navigation system, the “Refer-
ence operation range” ( ) of
the ECO Accelerator Guid-
ance ( P.173) on the multi-
information display will be
turned off to encourage the
driver to reduce excessive
acceleration.Acoustic Vehicle Alerting
System
Predictive efficient drive
(predictive deceleration
support) (vehicles with
navigation system)
*
A