fuel cap TOYOTA RAV4 PRIME 2021 Owners Manual (in English)

3TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
Back door ......................203
Smart key system ......... 217
4-3. Adjusting the seats Front seats .................... 224
Rear seats..................... 225
Driving position memory 227
Head restraints.............. 230
4-4. Adjusting the steering wheel and mirrors
Steering wheel .............. 232
Inside rear view mirror .. 233
Digital Rear-view Mirror 234
Outside rear view mirrors .................................... 244
4-5. Opening, closing the win- dows and moon roof
Power windows ............. 246
Moon roof ...................... 249
Panoramic moon roof.... 252
5-1. Before driving Driving the vehicle......... 258
Cargo and luggage ....... 265
Vehicle load limits ......... 268
Trailer towing ................ 269
Dinghy towing ............... 278
5-2. Driving procedures Power (ignition) switch .. 279
Hybrid transmission ...... 285
Turn signal lever ........... 289
Parking brake ................ 290
Brake Hold .................... 2935-3. Operating the lights and
wipers
Headlight switch ............ 295
AHB (Automatic High Beam) .................................... 298
Windshield wipers and washer ......................... 301
Rear window wiper and washer ......................... 304
5-4. Refueling Opening the fuel tank cap.................................... 306
5-5. Using the driving support systems
Toyota Safety Sense 2.0 309
PCS (Pre-Collision System) .................................... 315
LTA (Lane Tracing Assist) .................................... 323
RSA (Road Sign Assist) 333
Dynamic radar cruise control with full-speed range ... 336
BSM (Blind Spot Monitor) .................................... 347
Intuitive parking assist ... 356
PKSB (Parking Support Brake) .......................... 363
Parking Support Brake func- tion (static objects) ...... 368
Parking Support Brake func- tion (rear-crossing vehicles). ... ...

............................. 373
Driving mode s elect switch
.................................... 377
Trail Mode ..................... 379
Driving assist systems ... 380
5-6. Driving tips Winter driving tips .......... 387
5Driving

15Pictorial index
Precautions against winter season ......................................P.387
To prevent freezing (windshield wiper de-icer)
*...................P.403
Precautions against car wash
(Rain-sensing windshield wipers)
*.......................................P.445
Replacing the wiper insert .................................... ...............P.489
Fuel filler door ............................................... .....................P.306
Refueling method ............................................... ..................P.306
Fuel type/fuel tan k capacity .................................................P.551
Charging port .................................................. .....................P.99
Charging method ................................................ .................P.114
Tires ....................................................................................P.468
Tire size/inflation pressure ................................... ................P.555
Winter tires/tire chain ........................................ ...................P.387
Checking/rotation/tire pressur e warning system ..................P.468
Coping with flat tires......................................... ....................P.527
Hood ....................................................................................P.457
Opening ........................................................ .......................P.457
Engine oil ..................................................... ........................P.552
Coping with overheat ........................................... ................P.544
Warning messages ..............................................................P.523
Headlights/side marker lights .................................. .........P.295
Turn signal lights ...............................................................P.289
Parking lights/dayt ime running lights .......................... ....P.295
LED accessory lights
*........................................................P.295
Tail lights/side marker lights ............................................P.295
Tail lights .................................................... ........................P.295
Back-up lights
Light bulbs of the exterior lights for driving
(Replacing method: P .497, Watts: P.556)
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G
H
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882-1. Plug-in hybrid system
Front electric motor (traction motor)
Air conditioning compressor
Junction box
■Running out of fuel
When the vehicle has run out of fuel
and the hybrid system cannot be
started, refuel th e vehicle with at
least enough gasoline to make the
low fuel level warning light ( P.518)
go off. If there is only a small
amount of fuel, th e hybrid system
may not be able to start. (The stan-
dard amount of fuel is about 2.3 gal.
[8.8 L, 1.9 Imp.gal.], when the vehi-
cle is on a level su rface. This value
may vary when the vehicle is on a
slope. Add extra fuel when the vehi-
cle is inclined.)
■Electromagnetic waves
●High voltage parts and cables on
the hybrid vehicles incorporate
electromagnetic shielding, and
therefore emit approximately the
same amount of electromagnetic
waves as conventional gasoline
powered vehicles or home elec-
tronic appliances.
●Your vehicle may cause sound
interference in so me third party-
produced radio parts.
■Effect of magnetic forces
If objects that generate strong mag-
netic forces, such as large speak-
ers, are placed inside the luggage
compartment or installed nearby,
the generated magnetic forces may
negatively affect t he hybrid system.
■Hybrid battery (traction battery)
(lithium-ion battery)
The hybrid battery (traction battery)
has a limited service life.
The hybrid battery (traction battery)
capacity (the ability to hold a
charge) reduces with time and use
in the same way as other recharge-
able batteries. The extent at which capacity reduces changes drasti-
cally depending on the environment
(ambient temperature, etc.) and
usage conditions, such as how the
vehicle is driven and how the hybrid
battery (traction battery) is charged.
This is a natural characteristic of
lithium-ion batteries, and is not a
malfunction. Also, even though the
EV driving range becomes shorter
when the hybrid battery (traction
battery) capacity reduces, vehicle
performance does not significantly
become worse.
In order to reduce the possibility of
the capacity reducing, follow the
directions listed on P.121, “Capacity
reduction of the hybrid battery (trac-
tion battery)”.
■Starting the hybrid system in an
extremely cold environment
When the hybrid battery (traction
battery) is extremely cold (below
approximately -22°F [-30°C]) under
the influence of the outside tem-
perature, it may not be possible to
start the hybrid system. In this case,
try to start the hybrid system again
after the temperature of the hybrid
battery increases due to the outside
temperature increase etc.
J
K
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WARNING
■High voltage precautions
The vehicle has high voltage DC
and AC systems as well as a 12-
volt system. DC and AC high volt-
age is very dangerous and can
cause severe burns and electric
shock that may result in death or
serious injury.

257
5
5
Driving
Driving
5-1. Before drivingDriving the vehicle....... 258
Cargo and luggage ..... 265
Vehicle load limits ....... 268
Trailer towing .............. 269
Dinghy towing ............. 278
5-2. Driving procedures Power (ignition) switch 279
Hybrid transmission .... 285
Turn signal lever ......... 289
Parking brake .............. 290
Brake Hold .................. 293
5-3. Operating the lights and wipers
Headlight switch .......... 295
AHB (Automatic High Beam)........................ 298
Windshield wipers and washer....................... 301
Rear window wiper and washer....................... 304
5-4. Refueling Opening the fuel tank cap.................................. 306
5-5. Using the driving support
systems
Toyota Safety Sense 2.0 .................................. 309
PCS (Pre-Collision System) .................................. 315LTA (Lane Tracing Assist)
.................................. 323
RSA (Road Sign Assist) .................................. 333
Dynamic radar cruise con- trol with full-speed range.................................. 336
BSM (Blind Spot Monitor) .................................. 347
Intuitive parking assist . 356
PKSB (Parking Support Brake) ........................ 363
Parking Support Brake func- tion (static objects) .... 368
Parking Support Brake func- tion (rear-crossing vehi-
cles) ........................... 373
Driving mode select switch .................................. 377
Trail Mode ................... 379
Driving assist systems. 380
5-6. Driving tips Winter driving tips........ 387
Utility vehicle precautions .................................. 390

2805-2. Driving procedures
display, read the message and fol-
low the instructions.
■When the ambient temperature
is low, such as during winter
driving conditions
●When starting the hybrid system,
the flashing time of the “READY”
indicator may be long. Leave the
vehicle as it is until the “READY”
indicator is steady on, as steady
means the vehicle is able to move.
●When the hybrid battery (traction
battery) is extremely cold (below
approximately -22°F [-30°C])
under the influence of the outside
temperature, it may not be possi-
ble to start the hybrid system. In
this case, try to start the hybrid
system again after the tempera-
ture of the hybrid battery
increases due to the outside tem-
perature increase etc.
■Sounds and vibrations specific
to a hybrid vehicle
 P.83
■If the 12-volt battery is dis-
charged
The hybrid system cannot be
started using the smart key system.
Refer to P.539 to r estart the hybrid
system.
■Electronic key battery depletion
 P.194
■Conditions affecting operation
 P.218
■Note for the entry function
 P.219
■Steering lock function
●After turning the power switch to
OFF and opening and closing the
doors, the steer ing wheel will be
locked due to the steering lock
function. Operating the power
switch again automatically can-
cels the steering lock.
●When the steering lock cannot be
released, “Push power switch while turning the steering wheel in
either direction” will be displayed
on the multi-information display.
Check that the shift lever is set in
P. Press the power switch shortly
and firmly while turning the steer-
ing wheel left and right.
●To prevent the steering lock motor
from overheating
, the motor may
be suspended if the hybrid system
is turned on and off repeatedly in
a short period of ti me. In this case,
refrain from operating the power
switch. After about 10 seconds,
the steering lo ck motor will
resume functioning.
■If there is a malfunction in the
smart key system
If “Smart Key System Malfunction”
is displayed on the multi-information
display, the system may be mal-
functioning. Hav e the vehicle
inspected by your Toyota dealer
immediately.
■If the “READY” indicator does
not come on
In the event that the “READY” indi-
cator does not come on even after
performing the proper procedures
for starting the vehicle, contact your
Toyota dealer immediately.
■When “Check Fuel Cap” is dis-
played on the multi-information
display
 P.308
■If the hybrid sys tem is malfunc-
tioning
 P.92
■Electronic key battery
 P.493

3065-4. Refueling
5-4.Refueling
Close all the doors and win-
dows, and turn the power
switch to OFF.
 Confirm the type of fuel.
■Fuel types
 P.557
■Fuel tank opening for unleaded
gasoline
To help prevent incorrect fueling,
your vehicle has a fuel tank opening
that only accommodates the spe-
cial nozzle on unle aded fuel pumps.
Opening the fuel tank
cap
The fuel tank of your vehicle
has a special structure,
which requires a reduction
in fuel tank pressure before
refueling. After the opener
switch has been pressed, it
will take several seconds
until the vehicle is ready for
refueling.
Before refueling the vehi-
cle
WARNING
■When refueling the vehicle
Observe the following precautions
while refueling the vehicle. Failure
to do so may result in death or
serious injury.
●After exiting the vehicle and
before opening the fuel door,
touch an unpainted metal sur-
face to discharge any static
electricity. It is important to dis-
charge static electricity before
refueling because sparks result-
ing from static electricity can
cause fuel vapors to ignite while
refueling.
●Always hold the grips on the
fuel tank cap and turn it slowly
to remove it.
A whooshing sound may be
heard when the f uel tank cap is
loosened. Wait until the sound
cannot be heard before fully
removing the cap. In hot
weather, pressurized fuel may
spray out of the filler neck and
cause injury.
●Do not allow anyone that has
not discharged static electricity
from their body to come close to
an open fuel tank.
●Do not inhale vaporized fuel.
Fuel contains substances that
are harmful if inhaled.
●Do not smoke while refueling
the vehicle.
Doing so may cause the fuel to
ignite and cause a fire.
●Do not return to the vehicle or
touch any person or object that
is statically charged. This may
cause static electricity to build
up, resulting in a possible igni-
tion hazard.

3075-4. Refueling
5
Driving
1Press the opener to open the
fuel filler door.
The fuel filler doo r will open within
about 10 seconds of the switch
being pressed. Before refueling is
possible, a message will be shown
on the multi-information display in
the instrument cluster to indicate
the progress of the fuel filler door opener.
2
Turn the fuel tank cap slowly
to open it and put it into the
holder on the fuel filler door.
■If the fuel filler door cannot be
opened
 P.536
After refueling, turn the fuel tank
cap until you hear a click. Once
the cap is released, it will turn
slightly in the opposite direction.
WARNING
■When refueling
Observe the following precautions
to prevent fuel overflowing from
the fuel tank:
●Securely insert the fuel nozzle
into the fuel filler neck.
●Stop filling the tank after the fuel
nozzle automatically clicks off.
●Do not top off the fuel tank.
NOTICE
■Refueling
●Finish refueling within 30 min-
utes. If more than 30 minutes
passes, the internal valve
closes. In this condition, fuel
may overflow during the refuel-
ing process. Press the fuel filler
door opener switch again.
●Do not spill fuel during refueling.
Doing so may damage the vehi-
cle, such as causing the emis-
sion control system to operate
abnormally or damaging fuel
system components or the vehi-
cle’s painted surface.
■Notice about fuel
 P.91
Opening the fuel tank cap
Closing the fuel tank cap

3085-4. Refueling
■When “Check Fuel Cap” is dis-
played on the multi-information
display
The fuel tank cap may be unfas-
tened or loose. Turn the power
switch off, check the cap and tighten
it securely. If the message remains,
wait a few seconds and then turn
the power switch off once again.
WARNING
■When replacing the fuel tank
cap
Do not use anything but a genu-
ine Toyota fuel tank cap designed
for your vehicle. Doing so may
cause a fire or other incident
which may result in death or seri-
ous injury.
NOTICE
■When refueling
When refueling your vehicle,
make sure that the fuel filler door
lock is not pushed by the fuel noz-
zle boot, etc., as this may cause a
valve to close, possibly resulting
in a fuel spill.
If the fuel filler door lock has been
pushed, operate the fuel filler door
opener switch in the vehicle
before continuing to refuel.

4006-1. Using the air conditioning system and defogger
■When the outside temperature
exceeds 75°F (24°C) and the air
conditioning system is on
●In order to reduce the air condi-
tioning power consumption, the air
conditioning system may switch to
recirculated air mode automati-
cally. This may also reduce fuel
consumption.
●Recirculated air mode is selected
as a default mode when the power
switch is turned to ON.
●It is possible to switch to outside
air mode at any time by pressing
the outside/recirculated air mode
switch.
■Operation of the air condition-
ing system in Eco drive mode
●In Eco drive mode, the air condi-
tioning system is controlled as fol-
lows to prioritize fuel efficiency:
• Engine speed and compressor operation controlled to restrict
heating/cooling capacity
• Fan speed restr icted when auto-
matic mode is selected
●To improve air conditioning perfor-
mance, perform the following
operations:
• Turn off Eco drive mode ( P.377)
• Turn off Eco air conditioning mode
●When the driving mode is set to
Eco driving mode, the Eco air con-
ditioning mode will be turned on
automatically. Even in this case,
the Eco air conditioning mode can
be turned off by pressing the Eco
air conditioning mode switch.
■When the outside temperature
falls to nearly 32°F (0°C)
The dehumidification function may
not operate even when “A/C” switch
is pressed.
■Ventilation and air conditioning
odors
●To let fresh air in, set the air condi-
tioning system to the outside air
mode.
●During use, various odors from inside and outside the vehicle may
enter into and accumulate in the
air conditioning system. This may
then cause odor
to be emitted
from the vents.
●To reduce potential odors from
occurring:
• It is recommended that the air conditioning system be set to out-
side air mode prior to turning the
vehicle off.
• The start timing of the blower may
be delayed for a short period of
time immediately after the air con-
ditioning system is started in auto-
matic mode.
●When parking, the system auto-
matically switches to outside air
mode to encourage better air cir-
culation throughout the vehicle,
helping to reduce odors that occur
when starting the vehicle.
■Air conditioning filter
 P.483
■Air conditioning system refrig-
erant
●A label regarding the refrigerant of
the air conditioning system is
attached to the h ood at the loca-
tion shown in the following illustra-
tion.
●The meaning of each symbol on
the label are as follows:
Caution
Air conditioning system

4547-2. Maintenance
The OBD system determines
that a problem exists some-
where in the emission control
system. Your vehicle may not
pass the I/M test and may need
to be repaired. Contact your
Toyota dealer to service the
vehicle.
When the 12-volt battery is
disconnected or discharged
Readiness codes that are set
during ordinary driving are
erased.
Also, depending on your driv-
ing habits, the readiness
codes may not be completely
set.
 When the fuel tank cap is loose
The malfunction indicator
lamp comes on indicating a
temporary malfunction and
your vehicle may not pass the
I/M test.
The error code in the OBD sys-
tem will not be cleared unless
the vehicle is driven 40 or more
times.
Contact your Toyota dealer to
prepare the vehicle for re-test-
ing.
Emission inspection
and maintenance (I/M)
programs
Some states have vehicle
emission inspection pro-
grams which include OBD
(On Board Diagnostics)
checks. The OBD system
monitors the operation of
the emission control sys-
tem.
If the malfunc tion indica-
tor lamp comes on
Your vehicle may not
pass the I/M test in the fol-
lowing situations:
When the malfunction
indicator lamp still
remains on after several
driving trips
If your vehicle does not
pass the I/M test