power steering TOYOTA RAV4 PRIME 2021 Owner's Manual

3785-5. Using the driving support systems
Suitable for normal driving.
The driving mode returns to normal
mode if the switch is pressed while
in Eco drive mode or sport mode.
3Sport mode
Controls the steering feeling and
hybrid system to create an acceler-
ation response tha t is suitable for
sporty driving. Suitable for when
crisp handling is desired, such as
when driving on mountainous
roads.
When the switch is turned to the
right while not in sport mode, the
system switches to sport mode and
the sport mode indicator illuminates
on the multi-info rmation display.
■When changing to a driving
mode other than normal mode
●The background color of the multi-
information display changes
according to the selected driving
mode.
●When the speedometer is set to
analog display, the speedometer
display color also changes.
●The color of the switch changes
according to the selected driving
mode. (On some models)
■Air conditioning system opera-
tion in Eco drive mode
In Eco drive mode, heating/cooling
operations and the fan speed is con-
trolled to improve fuel efficiency.
Perform the following procedures to
increase the air conditioning perfor-
mance.
●Turn eco air conditioning mode off
(  P.397)
●Adjust the fan speed ( P.397)
●Cancel Eco drive mode
■Canceling a driving mode
●Sport mode is automatically can-
celed and the driving mode returns to normal mode when the
power switch is turned off.
●Normal mode and Eco drive mode
are not canceled until another
driving mode is selected. (Even if
the power switch is turned off, nor-
mal mode and Eco
drive mode will
not be automatically canceled).

3795-5. Using the driving support systems
5
Driving
Press the Trail Mode switch
When the switch is pressed, Trail
Mode turns on and the Trail Mode
indicator illuminates on the multi-
information display.
When the switch is pressed again,
the Trail Mode indicator turns off.
■Trail Mode
●Trail Mode is intended for use
when driving on bumpy rough
roads. Do not turn the switch on in
other situations.
●Trail Mode controls the vehicle so
that it can use the maximum
amount of drive force when driving
on bumpy roads.
●If Trail Mode is continuously used
for a long period of time, the load
on related parts increases and the
system may be unable to operate
effectively.
■When Trail Mode is canceled
In the following si tuations, Trail
Mode is automatically canceled
even if it is turned on.
●When the driving mode is
changed ( P.377)
●When the power switch is turned
off
■During Trail Mode operation
The following types of situations
may occur, but they are not mal-
functions.
●Vibrations may be felt throughout
the vehicle or steering wheel
●Operating noise may be heard
from the engine compartment
■When an inspection at your
Toyota dealer is necessary
In the following situ ations, the sys-
tem may be malf unctioning. Have
the vehicle inspected by your
Toyota dealer immediately.
Trail Mode
Trail Mode is a system that
performs integrated control
for the AWD, brake and
drive force control systems
to assist the drive power on
bumpy roads, etc.
WARNING
■Before using Trail Mode
Make sure to observe the follow-
ing precautions. Failure to
observe these precautions may
result in an unexpected accident.
●Check that the Trail Mode indi-
cator is illumina ted before driv-
ing. Trail Mode will not operate
when the indicator is off.
●Trail Mode is not intended to
expand the limits of the vehicle.
Thoroughly check the road con-
ditions and drive with caution.
●Thoroughly check the road con-
ditions before driving. As Trail
Mode is suitable for driving on
bumpy roads, such as those
where the tire on one side
spins, there is a chance that
Trail Mode may not be the most
appropriate for other road con-
ditions.
Turning Trail Mode on

3815-5. Using the driving support systems
5
Driving
■VSC (Vehicle Stability Con-
trol)
Helps the driver to control skid-
ding when swerving suddenly or
turning on slippery road sur-
faces.
■Enhanced VSC (Enhanced
Vehicle Stability Control)
Provides cooperative control of
the ABS, TRAC, VSC and EPS.
Helps to maintai n directional
stability when swerving on slip-
pery road surfaces by con-
trolling steering performance.
■Trailer Sway Control
Helps the driver to control trailer
sway by selectively applying
brake pressure for individual
wheels and reducing driving
torque when trailer sway is
detected.
■TRAC (Traction Control)
Helps to maintain drive power
and prevent the drive wheels
from spinning when starting the
vehicle or accelerating on slip-
pery roads
■Active Cornering Assist
(ACA)
Helps to prevent the vehicle
from drifting to the outer side by
performing inner wheel brake
control when attempting to
accelerate while turning
■Hill-start assist control
Helps to reduce the backward movement of the vehicle when
starting on an uphill
■EPS (Electric Power Steer-
ing)
Employs an electric motor to
reduce the amount of effort
needed to turn the steering
wheel
■E-Four (Electronic On-
Demand AWD system)
Automatically switches from
front wheel drive to all-wheel
drive (AWD) according to the
driving conditions, helping to
ensure reliable handling and
stability. Examples of condi-
tions where the system will
switch to AWD are when corner-
ing, going uphill, starting off or
accelerating, and when the road
surface is slippery due to snow,
rain, etc.
■The Secondary Collision
Brake
When the SRS airbag sensor
detects a collision and the sys-
tem operates, the brakes and
brake lights are automatically
controlled to reduce the vehicle
speed and help reduce the pos-
sibility of further damage due to
a secondary collision.
■When the
TRAC/VSC/ABS/T railer Sway
Control systems are operating
The slip indicator light will flash
while the TRAC/VSC/ABS/Trailer
Sway Control systems are operat-
ing.

3835-5. Using the driving support systems
5
Driving
edly, when the hybrid system is
started or just after the vehicle
begins to move. This sound does
not indicate that a malfunction has
occurred in any of these systems.
●Any of the following conditions
may occur when the above sys-
tems are operating. None of these
indicates that a malfunction has
occurred.
• Vibrations may be felt through the
vehicle body and steering.
• A motor sound may be heard also after the vehicle comes to a stop.
■ECB operating sound
ECB operating sound may be heard
in the following cases, but it does
not indicate that a malfunction has
occurred.
●Operating sound heard from the
engine compartment when the
brake pedal is operated.
●Motor sound of the brake system
heard from the front part of the
vehicle when the driver’ door is
opened.
●Operating sound heard from the
engine compartment when one or
two minutes passed after the stop
of the hybrid system.
■Active Cornering Assist opera-
tion sounds and vibrations
When the Active Cornering Assist is
operated, operation sounds and
vibrations may b e generated from
the brake system, but this is not a
malfunction.
■EPS operation sound
When the steering wheel is oper-
ated, a motor sou nd (whirring
sound) may be heard. This does not
indicate a malfunction.
■Automatic reactivation of
TRAC, Trailer Sway Control and
VSC systems
After turning the TRAC, Trailer
Sway Control and VSC systems off,
the systems will be automatically re-
enabled in the following situations:
●When the power switch is turned
off.
●If only the TRAC sy stem is turned
off, the TRAC will turn on when
vehicle speed increases.
If both the TRAC and VSC sys-
tems are turned of f, automatic re-
enabling will not occur when vehi-
cle speed increases.
■Operating conditions of Active
Cornering Assist
The system operates when the fol-
lowing occurs.
●TRAC/VSC can operate
●The driver is attempting to accel-
erate while turning
●The system detects that the vehi-
cle is drifting to the outer side
●The brake pedal is released
■Reduced effectiveness of the
EPS system
The effect iveness of the EPS sys-
tem is reduced to prevent the sys-
tem from overheating when there is
frequent steering input over an
extended period of time. The steer-
ing wheel may feel heavy as a
result. Should this occur, refrain
from excessive steering input or
stop the vehicle a nd turn the hybrid
system off. The EPS system should
return to normal within 10 minutes.
■Secondary Collision Brake
operating conditions
The system operates when the SRS
airbag sensor de tects a collision
while the vehicle is in motion. How-
ever, the system does not operate in
any of the following situations.
●The vehicle speed is below 6 mph
(10 km/h)
●Components are damaged
■Secondary Collision Brake
automatic cancellation
The system is automatically can-
celed in any of th e following situa-
tions.

3875-6. Driving tips
5
Driving
5-6.Driving tips
Use fluids that are appropriate
to the prevailing outside tem-
peratures.
• Engine oil
• Engine coolant
• Power control unit coolant
• Washer fluid
Have a service technician
inspect the condition of the
12-volt battery.
 Have the vehicle fitted with
four snow tires or purchase a
set of tire chains for the front
tires.
*
Ensure that all tires are the same
size and brand, and that chains
match the size of the tires.
*: Tire chains cannot be mounted on vehicles with 235/55R19 tires.
Winter driving tips
Carry out the necessary
preparations and inspec-
tions before driving the
vehicle in winter. Always
drive the vehicle in a man-
ner appropriate to the pre-
vailing weather conditions.
Pre-winter preparations
WARNING
■Driving with snow tires
Observe the following precautions
to reduce the risk of accidents.
Failure to do so may result in a
loss of vehicle control and cause
death or serious injury.
●Use tires of the specified size.
●Maintain the recommended
level of air pressure.
●Do not drive in excess of 75
mph (120 km/h), regardless of
the type of snow tires being
used.
●Use snow tires on all, not just
some wheels.
■Driving with tire chains
(except 235/55R19 tires)
Observe the following precautions
to reduce the risk of accidents.
Failure to do so may result in the
vehicle being unable to be driven
safely, and may cause death or
serious injury.
●Do not drive in excess of the
speed limit specifi ed for the tire
chains being used, or 30 mph
(50 km/h), whichever is lower.
●Avoid driving on bumpy road
surfaces or over potholes.
●Avoid sudden acceleration,
abrupt steering, sudden brak-
ing and shifting operations that
cause sudden engine braking.
●Slow down sufficiently before
entering a curve to ensure that
vehicle control is maintained.
●Do not use LTA (Lane Tracing
Assist) system.

5058-1. Essential information
8
When trouble arises
1Steadily step on the brake
pedal with both feet and
firmly depress it.
Do not pump the brake pedal
repeatedly as this will increase the
effort required to slow the vehicle.
2Shift the shift lever to N.
If the shift lever is shifted to N
3 After slowing down, stop the
vehicle in a safe place by the
road.
4 Stop the hybrid system.
If the shift lever cannot be
shifted to N
3 Keep depressing the brake
pedal with both feet to reduce
vehicle speed as much as
possible.
4 Perform the following proce-
dure to stop the hybrid sys-
tem:
Press and hold the power switch for
2 consecutive sec onds or more, or
press it briefly 3 times or more in succession.
5
Stop the vehicle in a safe
place by the road.
■If emergency stopped
The functions of the air conditioning,
etc. may be partially limited in order
to reduce the power consumption of
the 12-volt battery.
If your vehicle has to
be stopped in an emer-
gency
Only in an emergency, such
as if it becomes impossible
to stop the vehicle in the
normal way, stop the vehi-
cle using the following pro-
cedure:
Stopping the vehicle
WARNING
■If the hybrid system has to be
turned off while driving
Turning the hybrid system off
while driving will no t cause a loss
of steering or braking control.
However, power assist for the
steering wheel may be lost mak-
ing it difficult to steer smoothly
before stopping the vehicle
depending on the remaining
charge in the 12-volt battery or
usage conditions. Decelerate as
much as possible before turning
off the hybrid system.

5078-2. Steps to take in an emergency
8
When trouble arises
8-2.Steps to take in an emergency
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your
Toyota dealer or commer-
cial towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
If towing your vehicle with a
wheel-lift type truck, use a
towing dolly. (P.507, 508)
WARNING
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
■When towing the vehicle
Be sure to transp ort the vehicle
with all four wheels raised off the
ground. If the vehicle is towed
with the tires co ntacting the
ground, the drivetrain or related
parts may be damaged, the vehi-
cle may fly off the truck, or elec-
tricity generated by the operation
of the motor may cause a fire to
occur depending o n the nature of
the damage or malfunction.
NOTICE
■To prevent damage to the
vehicle when t owing using a
wheel-lift type truck
●Do not tow the vehicle from the
rear when the power switch is
off. The steering lock mecha-
nism is not strong enough to
hold the front wheels straight.
●When raising the vehicle,
ensure adequate ground clear-
ance for towing at the opposite
end of the raised vehicle. With-
out adequate cl earance, the
vehicle could be damaged while
being towed.

5138-2. Steps to take in an emergency
8
When trouble arises
■SRS warning light
■ABS warning light
■Electric power steering system warning light* (warning
buzzer)
*: This light illuminat es on the multi-information display.
Warning lightDetails/Actions
Indicates a malfunction in:
The SRS airbag system;
 The front passenger o ccupant classification
system; or
 The seat belt pretensioner system
 Have the vehicle inspected by your Toyota
dealer immediately.
Warning lightDetails/Actions
(U.S.A.)
(Canada)
Indicates a malfunction in:
 The ABS; or
 The brake assist system
 Have the vehicle inspected by your Toyota
dealer immediately.
Warning lightDetails/Actions
(Red/yellow)
Indicates a malfunction in the EPS (Electric
Power Steeri ng) system
 Have the vehicle inspected by your Toyota
dealer immediately.

5198-2. Steps to take in an emergency
8
When trouble arises
The rear passengers’ seat belt w arning buzzer sounds to alert the rear
passengers that his o r her seat belt is not fastened. If the se at belt is
unfastened, the buzzer sounds intermittently for a certain peri od of time,
after the seat belt is fastened and unfastened and the vehicle reaches a
certain speed.
■Warning buzzer
In some cases, the buzzer may not
be heard because of noisy place or
an audio sound.
■Front passenger detection sen-
sor, seat belt reminder and
warning buzzer
●If luggage is placed on the front
passenger seat, the front passen-
ger detection sensor may cause
the warning light to flash and the
warning buzzer to sound even if a
passenger is not sitting in the
seat.
●If a cushion is placed on the seat,
the sensor may n ot detect a pas-
senger, and the warning light may
not operate properly.
■SRS warning light
This warning light system monitors
the airbag sensor assembly, front
impact sensors, side impact sensors
(front door), side impact sensors
(front), side impact sensors (rear),
driver’s seat position sensor, front
passenger occupant classification
sensors, “AIR BAG ON” indicator
light, “AIR BAG OFF” indicator light,
front passenger’s seat belt buckle
switch, driver’s seat belt preten-
sioner, front passenger’s seat belt
pretensioner and force limiter, air-
bags, interconnecting wiring and
power sources. ( P.35)
■If the malfunction indicator
lamp comes on while driving
First check the following:
●Is the fuel t ank empty?
If it is, fill the fuel tank immediately.
●Is the fuel tank cap loose?
If it is, tighten it securely. The light will go off after several
driving trips.
If the light does not go off even after
several trips, con
tact your Toyota
dealer as soon as possible.
■Electric power steering system
warning light (warning buzzer)
When the 12-volt battery charge
becomes insufficien t or the voltage
temporarily drops, the electric power
steering system warning light may
come on and the warning buzzer
may sound.
At this time, the functions of the air
conditioning, etc. may be partially
limited in order to reduce the power
consumption of the 12-volt battery.
■When the tire pressure warning
light comes on
Inspect the tires to check if a tire is
punctured.
If a tire is punctured: P.527
If none of the tires are punctured:
Turn the power switch to OFF then
turn it to ON. Check if the tire pres-
sure warning light comes on or
blinks.
If the tire pressur e warning light
blinks for approximately 1 minute
then stays on
There may be a malfunction in the
tire pressure warning system. Have
the vehicle inspected by your
Toyota dealer immediately.
If the tire pressur e warning light
comes on
1 After the temperature of the tires
has lowered sufficiently, check
the inflation pressure of each tire
and adjust them to the specified
level.

5208-2. Steps to take in an emergency
2If the warning light does not turn
off even after several minutes
have elapsed, check that the
inflation pressure of each tire is
at the specified level and perform
initialization. ( P.474)
■The tire pressure warning light
may come on due to natural
causes
The tire pressure warning light may
come on due to natural causes such
as natural air leaks and tire inflation
pressure changes caused by tem-
perature. In this case, adjusting the
tire inflation pressure will turn off the
warning light (afte r a few minutes).
■When a tire is replaced with a
compact spare tire
The compact spare tire is not
equipped with a tire pressure warn-
ing valve and transmitter. If a tire
goes flat, the tire pressure warning
light will not turn o ff even though the
flat tire has been replaced with the
spare tire. Replace the spare tire
with the standard tire and adjust the
tire inflation pressure. The tire pres-
sure warning light will go off after a
few minutes.
■Conditions that the tire pres-
sure warning system may not
function properly
 P.472
WARNING
■If a warning light comes on or
a warning buzzer sounds
when a warning message is
shown on the multi-informa-
tion display
*
Check and follow the message
shown on the multi-information
display.
Failure to do so may result in
death or serious injury.
*: Warning lights illuminate in red
or yellow and the warning
buzzer beeps once or sounds
continuously.
■When the electric power
steering system warning light
comes on
When the light comes on yellow,
the assist to the power steering is
restricted. When the light comes
on red, the assis t to the power
steering is lost and handling oper-
ations of the steering wheel
become extremely heavy.
If the steering wheel becomes
heavier than usual when operat-
ing, hold firmly and operate using
more force th an usual.
■If the tire pressure warning
light comes on
Be sure to observe the following
precautions. Failure to do so
could cause a loss of vehicle con-
trol and result in death or serious
injury.
●Stop your vehicle in a safe
place as soon as possible.
Adjust the tire inflation pressure
immediately.