fuel TOYOTA RAV4 PRIME 2021 Service Manual

3085-4. Refueling
■When “Check Fuel Cap” is dis-
played on the multi-information
display
The fuel tank cap may be unfas-
tened or loose. Turn the power
switch off, check the cap and tighten
it securely. If the message remains,
wait a few seconds and then turn
the power switch off once again.
WARNING
■When replacing the fuel tank
cap
Do not use anything but a genu-
ine Toyota fuel tank cap designed
for your vehicle. Doing so may
cause a fire or other incident
which may result in death or seri-
ous injury.
NOTICE
■When refueling
When refueling your vehicle,
make sure that the fuel filler door
lock is not pushed by the fuel noz-
zle boot, etc., as this may cause a
valve to close, possibly resulting
in a fuel spill.
If the fuel filler door lock has been
pushed, operate the fuel filler door
opener switch in the vehicle
before continu ing to refuel.

3775-5. Using the driving support systems
5
Driving
• When backing up on a slope with a sharp change in grade
• When a vehicle turns into the detection area
1 Eco drive mode
Suitable for drivi ng to improve fuel
economy by more smoothly gener-
ating torque in response to acceler-
ator pedal operations compared to
normal mode and restraining air
conditioning system operations
(heating/cooling).
When the switch is turned to the left
while not in Eco drive mode, the
system switches to Eco drive mode
and the Eco drive mode indicator
illuminates on the mu lti-information
display.
2 Normal mode
Driving mode select
switch
The driving modes can be
selected to suit the driving
and usage conditions.
Selecting a driving mode

3785-5. Using the driving support systems
Suitable for normal driving.
The driving mode returns to normal
mode if the switch is pressed while
in Eco drive mode or sport mode.
3Sport mode
Controls the steering feeling and
hybrid system to create an acceler-
ation response tha t is suitable for
sporty driving. Suitable for when
crisp handling is desired, such as
when driving on mountainous
roads.
When the switch is turned to the
right while not in sport mode, the
system switches to sport mode and
the sport mode indicator illuminates
on the multi-info rmation display.
■When changing to a driving
mode other than normal mode
●The background color of the multi-
information display changes
according to the selected driving
mode.
●When the speedometer is set to
analog display, the speedometer
display color also changes.
●The color of the switch changes
according to the selected driving
mode. (On some models)
■Air conditioning system opera-
tion in Eco drive mode
In Eco drive mode, heating/cooling
operations and the fan speed is con-
trolled to improve fuel efficiency.
Perform the following procedures to
increase the air conditioning perfor-
mance.
●Turn eco air conditioning mode off
(  P.397)
●Adjust the fan speed ( P.397)
●Cancel Eco drive mode
■Canceling a driving mode
●Sport mode is automatically can-
celed and the driving mode returns to normal mode when the
power switch is turned off.
●Normal mode and Eco drive mode
are not canceled until another
driving mode is selected. (Even if
the power switch is turned off, nor-
mal mode and Eco
drive mode will
not be automatically canceled).

3895-6. Driving tips
5
Driving
depressing the brake pedal. If the
shift lever can be shifted from P,
there may be a problem with the
shift lock system. Have the vehi-
cle inspected by your Toyota
dealer immediately.
Vehicles with 225/60R18 tires
Use the correct tire chain size
when mounting the tire chains.
Chain size is regulated for each
tire size.
Side chain:
0.12 in. (3 mm) in diameter
0.39 in. (10 mm) in width
1.18 in. (30 mm) in length
Cross chain:
0.16 in. (4 mm) in diameter
0.55 in. (14 mm) in width
0.98 in. (25 mm) in length
Vehicles with 235/55R19 tires
Tire chains cannot be mounted.
Snow tires should be used
instead.
Regulations regarding the use
of tire chains vary depending on
location and type of road.
Always check local regulations
before installing chains.
■Tire chain installation
Observe the followi ng precautions
when installing and removing
chains:
●Install and remove tire chains in a
safe location.
●Install tire chains on the front tires
only. Do not install tire chains on
the rear tires.
●Install tire chains on front tires as
tightly as possible. Retighten
chains after drivi ng 1/4 - 1/2 mile
(0.5 - 1.0 km).
●Install tire chains following the
instructions provided with the tire
chains.
■Consumption of fuel and elec-
tricity
In cold temperatures, resistance of
the parts of a vehicle (transmission,
tires, etc.) generally increases,
resulting in increase of energy con-
sumption. As a result, fuel economy
is likely to decrease.
Consumption of fuel and electricity
of this vehicle is also likely to
become worse in cold temperatures.
WARNING
■When parking the vehicle
When parking the v ehicle without
applying the parking brake, make
sure to chock the wheels. If you
do not chock the wheels, the vehi-
cle may move une xpectedly, pos-
sibly resulting in an accident.
Selecting tire chains
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3976-1. Using the air conditioning system and defogger
6
Interior features
decreases the temperature.
The air conditioning system
switches between individual and
simultaneous modes each time the
“SYNC” switch is pressed.
Simultaneous mode (the indicator
on the “SYNC” switch is on):
The driver’s side temperature con-
trol dial can be used to adjust the
temperature for the driver’s and
passenger’s side. At this time,
operate the passenger’s side tem-
perature control dial to enter indi-
vidual mode.
Individual mode (t he indicator on
the “SYNC” switch is off):
The temperature for the driver’s
and passenger’s side can be
adjusted separately.
■Setting the fan speed
Press the fan speed increase
switch to increase the fan speed
and the fan speed decrease
switch to decrease the fan
speed.
Pressing the “OFF” switch turns off
the fan.
■Change the airflow mode
Press the airflow mode control
switch.
The airflow mode changes as fol-
lows each time the switch is
pressed.
1 Upper body
2 Upper body and feet
3 Feet
4 Feet and the windshield
defogger operates
■Switching between outside
air and recirculated air
modes
Press the outside/recirculated
air mode switch.
The mode switches between out-
side air mode and recirculated air
mode each time the switch is oper-
ated.
When recirculated air mode is
selected, the indicator illuminates
on the outside/recirculated air
mode switch.
■Set cooling and dehumidifi-
cation function
Press the “A/C” switch.
When the function is on, the indica-
tor illuminates on the “A/C” switch.
■Eco air conditioning mode
The air conditioning is controlled
with low fuel consumption priori-
112233
44

4006-1. Using the air conditioning system and defogger
■When the outside temperature
exceeds 75°F (24°C) and the air
conditioning system is on
●In order to reduce the air condi-
tioning power consumption, the air
conditioning system may switch to
recirculated air mode automati-
cally. This may also reduce fuel
consumption.
●Recirculated air mode is selected
as a default mode when the power
switch is turned to ON.
●It is possible to switch to outside
air mode at any time by pressing
the outside/recirculated air mode
switch.
■Operation of the air condition-
ing system in Eco drive mode
●In Eco drive mode, the air condi-
tioning system is controlled as fol-
lows to prioritize fuel efficiency:
• Engine speed and compressor operation controlled to restrict
heating/cooling capacity
• Fan speed restr icted when auto-
matic mode is selected
●To improve air conditioning perfor-
mance, perform the following
operations:
• Turn off Eco drive mode ( P.377)
• Turn off Eco air conditioning mode
●When the driving mode is set to
Eco driving mode, the Eco air con-
ditioning mode will be turned on
automatically. Even in this case,
the Eco air conditioning mode can
be turned off by pressing the Eco
air conditioning mode switch.
■When the outside temperature
falls to nearly 32°F (0°C)
The dehumidification function may
not operate even when “A/C” switch
is pressed.
■Ventilation and air conditioning
odors
●To let fresh air in, set the air condi-
tioning system to the outside air
mode.
●During use, various odors from inside and outside the vehicle may
enter into and accumulate in the
air conditioning system. This may
then cause odor
to be emitted
from the vents.
●To reduce potential odors from
occurring:
• It is recommended that the air
conditioning system be set to out-
side air mode prior to turning the
vehicle off.
• The start timing of the blower may be delayed for a short period of
time immediately after the air con-
ditioning system is started in auto-
matic mode.
●When parking, the system auto-
matically switches to outside air
mode to encourage better air cir-
culation throughout the vehicle,
helping to reduce odors that occur
when starting the vehicle.
■Air conditioning filter
 P.483
■Air conditioning system refrig-
erant
●A label regarding the refrigerant of
the air conditioning system is
attached to the h ood at the loca-
tion shown in the following illustra-
tion.
●The meaning of each symbol on
the label are as follows:
Caution
Air conditioning system

4026-1. Using the air conditioning system and defogger
■Using automatic mode
Fan speed is adjusted automati-
cally according to the temperature
setting and the ambient conditions.
Therefore, the fan may stop for a
while until warm or cool air is ready
to flow immediately after the auto-
matic mode switch is pressed.
■Windshield fog d etection func-
tion
When automatic mode is set, the
humidity sensor detects fog on the
windshield and controls the air con-
ditioning system to prevent fog.
This function automatically con-
trols the air conditioning airflow
so that priority is given to the
front seats. When the front pas-
senger seat is not occupied, air-
flow may switch to only the
driver’s seat. Unnecessary air
conditioning is suppressed, con-
tributing to increased fuel effi-
ciency.
Front seat concentrated airflow
mode operates in the following
situations.
 No passengers are detected
in the rear seats
 The windshield defogger is
not operating
While operating, illumi-
nates.
■Manually turning front seat
concentrated airflow mode
on/off
In front seat concentrated air-
flow mode, directing airflow to
the front seats only and to all
seats can be switched via switch
operation. When the mode has
been switched manually, auto-
matic airflow control stops oper-
ating.
Press on the air condition-
ing operation panel and switch
the airflow.
 Indicator illuminated: Airflow
to the front seats only
 Indicator off: Airflow to all the
seats
■Operation of automatic airflow
control
●In order to maintain a comfortable
interior, airflow may be directed to
seats without passengers immedi-
ately after the hybrid system is
started and at other times depend-
ing on the outside temperature.
●After the hybrid system is started,
if passengers move around inside
or enter/exit the vehicle, the sys-
tem cannot accura tely detect the
presence of passengers and auto-
matic airflow co ntrol will not oper-
ate.
■Operation of manual airflow
control
Even if the funct ion is manually
switched to directing airflow to only
the front seats, w hen a rear seat is
occupied, it may automatically direct
airflow to all seats.
Front seat concentrated
airflow mode (S-FLOW)

4447-1. Maintenance and care
7-1.Maintenance and care
Working from top to bottom,
liberally apply water to the
vehicle body, wheel wells and
underside of the vehicle to
remove any dirt and dust.
 Wash the vehicle body using
a sponge or soft cloth, such
as a chamois.
 For hard-to-remove marks,
use car wash soap and rinse
thoroughly with water.
 Wipe away any water.
 Wax the vehicle when the
waterproof coating deterio-
rates.
If water does not bead on a clean
surface, apply wax when the vehi-
cle body is cool.
■Before car washes
Check that the fuel filler door and
charging port lid on your vehicle are
closed properly.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors
• Turn off the power back door (if
equipped) Start washing from the front of the
vehicle. Make sure to extend the
mirrors before driving.
●Brushes used in automatic car
washes may scratch the vehicle
surface, parts (wheel, etc.) and
harm your vehicle’s paint.
●Rear spoiler may not be washable
in some automatic car washes.
There may also be an increased
risk of damage to vehicle.
■High pressure car washes
As water may enter the cabin, do
not bring the nozzle tip near the
gaps around the doors or perimeter
of the windows, or spray these
areas continuously.
■Note for a smart key system
If the door handle becomes wet
while the electronic key is within the
effective range, t he door may lock
and unlock repeatedly. In that case,
follow the following correction pro-
cedures to wash the vehicle:
●Place the key in a position 6 ft. (2
m) or more separate from the
vehicle while the vehicle is being
washed. (Take care to ensure that
the key is not stolen.)
●Set the electronic key to battery-
saving mode to disable the smart
key system. ( P.218)
■Wheels and wheel ornaments
●Remove any dirt immediately by
using a neutral detergent.
●Wash detergent off with water
immediately after use.
●To protect the paint from damage,
make sure to obs erve the follow-
ing precautions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the
wheels when they are hot, such
as after driving or parking in hot
weather
Cleaning a nd protect-
ing the vehicle exte-
rior
Perform the following to
protect the vehicle and
maintain it in prime condi-
tion:
Cleaning instructions

4507-2. Maintenance
7-2.Maintenance
■Repair and replacement
It is recommended that genuine
Toyota parts be used for repairs to
ensure performanc e of each sys-
tem. If non-Toyota p arts are used in
replacement or if a repair shop other
than a Toyota dealer performs
repairs, confirm the warranty cover-
age.
■Allow inspection and repairs to
be performed by a Toyota
dealer
●Toyota technicians are well-
trained specialists and are kept up
to date with the latest service
information. They are well
informed about the operations of
all systems on your vehicle.
●Keep a copy of the repair order. It
proves that the maintenance that
has been performed is under war-
ranty coverage. If any problem
should arise while your vehicle is
under warranty, your Toyota
dealer will promptly take care of it.
General maintenance should be
performed on a daily basis. This
can be done by yourself or by a
Toyota dealer.
Scheduled maintenance should
be performed at specified inter-
vals according to the mainte-
nance schedule.
For details about maintenance
items and schedules, refer to the
“Scheduled Maintenance Guide” or
“Owner’s Manual Supplement”.
Maintenance require-
ments
To ensure safe and econom-
ical driving, day-to-day care
and regular maintenance
are essential. It is the
owner’s responsibility to
perform regular checks.
Toyota recommends the fol-
lowing maintenance:
WARNING
■If your vehicle is not properly
maintained
Improper maintenance could
result in serious damage to the
vehicle and possible death or seri-
ous injury.
■Handling of the 12-volt bat-
tery
●Engine exhaust, some of its
constituents, and a wide variety
of automobile components con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects and
other reproductive harm. Work
in a well ventilated area.
●Oils, fuels and fluids contained
in vehicles as well as waste pro-
duced by component wear con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects or
other reproductive harm. Avoid
exposure and wash any
affected area immediately.
●12-volt battery posts, terminals
and related accessories con-
tain lead and lead compounds
which are known to cause brain
damage. Wash your hands after
handling. ( P.466)
General maintenance
Scheduled maintenance

4547-2. Maintenance
The OBD system determines
that a problem exists some-
where in the emission control
system. Your vehicle may not
pass the I/M test and may need
to be repaired. Contact your
Toyota dealer to service the
vehicle.
When the 12-volt battery is
disconnected or discharged
Readiness codes that are set
during ordinary driving are
erased.
Also, depending on your driv-
ing habits, the readiness
codes may not be completely
set.
 When the fuel tank cap is loose
The malfunction indicator
lamp comes on indicating a
temporary malfunction and
your vehicle may not pass the
I/M test.
The error code in the OBD sys-
tem will not be cleared unless
the vehicle is driven 40 or more
times.
Contact your Toyota dealer to
prepare the vehicle for re-test-
ing.
Emission inspection
and maintenance (I/M)
programs
Some states have vehicle
emission inspection pro-
grams which include OBD
(On Board Diagnostics)
checks. The OBD system
monitors the operation of
the emission control sys-
tem.
If the malfunc tion indica-
tor lamp comes on
Your vehicle may not
pass the I/M test in the fol-
lowing situations:
When the malfunction
indicator lamp still
remains on after several
driving trips
If your vehicle does not
pass the I/M test