maintenance schedule TOYOTA RAV4 PRIME 2021 Owners Manual

1793-1. Instrument cluster
3
Vehicle status information and indicators
Select to set up the following items.
• “Charging Schedule”
Select to register or change the
charging schedule. ( P.130)
• “Charging Current”
Select to change the charging cur-
rent. ( P.112)
• “Connector Lock”
Select to change the charging con-
nector lock settings. ( P.109)
• “Battery Heater”
Select to enable/disable the bat-
tery heater. ( P.115)
• “Battery Cooler”
Select to enable/disable the bat-
tery cooler. ( P.116)
 PBD (Power Back Door)
(if equipped) ( P.207)
Select to set up the following items.
• System settings
Select to enable/disable the power
back door system.
• “Hands Free”
*
Select to enable/disable the Hands
Free Power Back Door.
• “Opening Adjustment”
Select the open position when
power back door is fully open.
•“Volume”
Select to set the volume of the
buzzer which sounds when the
power back door system operates.
*: Vehicles with Hands Free Power
Back Door
 “TPWS” (Tire Pressure Warn-
ing System) ( P.471)
• “Setting Pressure”
Select to initialize the tire pressure
warning system.
• “Identify Wheel”
Select to register the ID codes of
the tire pressure se nsors to the tire
pressure warning system.
• “Setting Unit”
Select to change the units of mea-
sure displayed.
 “Scheduled Maintenance”
( P.451)
Select to reset the scheduled main-
tenance information (message indi-
cating maintenance is required and
distance until the next mainte-
nance) after all ma intenance is per-
formed.
 “Rear Seat Reminder”
( P.200)
Select to enable/disable the rear
seat reminder.
■ Settings
 “Language”
Select to change the language on
the multi-information display.
“Units”
Select to change the units of mea-
sure displayed.
“Meter Type”
Select to change the speedometer
display.
 (EV indicator) ( P.82)
Select to enable/disable the EV
indicator.
 (Driving information dis-
play settings)

2775-1. Before driving
5
Driving
4Apply the parking brake
firmly.
5 Shift into P and turn off the
hybrid system.
 When restarting after parking
on a slope:
1 With the transmission in P,
start the hybrid system. Be
sure to keep the brake pedal
depressed.
2 Shift into a forward gear. If
reversing, shift into R.
3 If the parking brake is in man-
ual mode, release the park-
ing brake. ( P.290)
4 Release the brake pedal, and
slowly pull or back away from
the wheel blocks. Stop and
apply the brakes.
5 Have someone retrieve the
blocks.
■Break-in schedule
If your vehicle is new or equipped
with any new power train compo-
nents (such as an engine, transmis-
sion, differential or wheel bearing),
Toyota recommends that you do not
tow a trailer unt il the vehicle has
been driven for over 500 miles (800
km).
After the vehicle has been driven for
over 500 miles (800 km), you can
start towing. However, for the next
500 miles (800 km), drive the vehi-
cle at a speed of less than 45 mph
(72 km/h) when towing a trailer, and
avoid full throttle acceleration.
■Maintenance
●If you tow a traile r, your vehicle
will require more f requent mainte-
nance due to the additional load. (See “Scheduled Maintenance
Guide” or “Owner
’s Manual Sup-
plement”.)
●Retighten the fixing bolts of the
towing ball and bracket after
approximately 600 miles (1000
km) of tra iler towing.
■If trailer sway occurs
One or more factors (crosswinds,
passing vehicles, rough roads, etc.)
can adversely affect handling of
your vehicle and t railer, causing
instability.
●If trailer swaying occurs:
• Firmly grip the steering wheel. Steer straight ahead.
Do not try to contr ol trailer sway-
ing by turning the steering wheel.
• Begin releasing the accelerator
pedal immediately but very gradu-
ally to reduce speed.
Do not increase speed. Do not
apply vehicle brakes.
If you make no extreme correction
with the steering or brakes, your
vehicle and trailer should stabilize (if
enabled, Trailer Sway Control can
also help to stabilize the vehicle and
trailer.).
●After the trailer swaying has
stopped:
• Stop in a safe place. Get all occu-
pants out of the vehicle.
• Check the tires of the vehicle and the trailer.
• Check the load in the trailer. Make sure the load has not
shifted.
Make sure the tongue weight is
appropriate, if possible.
• Check the load in the vehicle.
Make sure the vehicle is not over-
loaded after occupants get in.
If you cannot find any problems, the
speed at which trailer swaying
occurred is beyond the limit of your
particular vehicle-trailer combina-
tion. Drive at a lower speed to pre-
vent instability. Remember that

3935-6. Driving tips
5
Driving
NOTICE
■Inspection after off-road driv-
ing
●Sand and mud that has accu-
mulated around brake discs
may affect braking efficiency
and may damage brake system
components.
●Always perform a maintenance
inspection after each day of off-
road driving that has taken you
through rough terrain, sand,
mud, or water. For scheduled
maintenance information, refer
to the “Scheduled Maintenance
Guide” or “Owner’s Manual
Supplement”.

4507-2. Maintenance
7-2.Maintenance
■Repair and replacement
It is recommended that genuine
Toyota parts be used for repairs to
ensure performanc e of each sys-
tem. If non-Toyota p arts are used in
replacement or if a repair shop other
than a Toyota dealer performs
repairs, confirm the warranty cover-
age.
■Allow inspection and repairs to
be performed by a Toyota
dealer
●Toyota technicians are well-
trained specialists and are kept up
to date with the latest service
information. They are well
informed about the operations of
all systems on your vehicle.
●Keep a copy of the repair order. It
proves that the maintenance that
has been performed is under war-
ranty coverage. If any problem
should arise while your vehicle is
under warranty, your Toyota
dealer will promptly take care of it.
General maintenance should be
performed on a daily basis. This
can be done by yourself or by a
Toyota dealer.
Scheduled maintenance should
be performed at specified inter-
vals according to the mainte-
nance schedule.
For details about maintenance
items and schedules, refer to the
“Scheduled Maintenance Guide” or
“Owner’s Manual Supplement”.
Maintenance require-
ments
To ensure safe and econom-
ical driving, day-to-day care
and regular maintenance
are essential. It is the
owner’s responsibility to
perform regular checks.
Toyota recommends the fol-
lowing maintenance:
WARNING
■If your vehicle is not properly
maintained
Improper maintenance could
result in serious damage to the
vehicle and possible death or seri-
ous injury.
■Handling of the 12-volt bat-
tery
●Engine exhaust, some of its
constituents, and a wide variety
of automobile components con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects and
other reproductive harm. Work
in a well ventilated area.
●Oils, fuels and fluids contained
in vehicles as well as waste pro-
duced by component wear con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects or
other reproductive harm. Avoid
exposure and wash any
affected area immediately.
●12-volt battery posts, terminals
and related accessories con-
tain lead and lead compounds
which are known to cause brain
damage. Wash your hands after
handling. ( P.466)
General maintenance
Scheduled maintenance

4517-2. Maintenance
7
Maintenance and care
■Resetting the message indicat-
ing maintenance is required
After the required maintenance is
performed according to the mainte-
nance schedule, please reset the
reminder light or message.
To reset the reminder light or mes-
sage, follow the procedure
described below:
1 Press or of the meter
control switches and select
on the multi-information display.
2 Press or of the meter
control switches and select
“Vehicle Settings”. Then press
and hold .
3 Press or of the meter
control switches and select
“Scheduled Maintenance”. Then
press .
4 Select “Yes” and press .
You can perform some mainte-
nance procedures by yourself.
Please be aware that do-it-your-
self maintenance may affect
warranty coverage.
The use of Toyota Repair Manuals
is recommended.
For details about warranty cover-
age, refer to the separate “Owner’s
Warranty Information Booklet” or
“Owner’s Manual Supplement”.
Do-it-yourself mainte-
nance
General maintenance
Listed below are the general
maintenance items that
should be performed at the
intervals specified in the
“Owner’s Warranty Informa-
tion Booklet” or “Owner’s
Manual Supplement/Sched-
uled Maintenance Guide”. It
is recommended that any
problem you notice should
be brought to the attention
of your Toyota dealer or
qualified service shop for
advice.
WARNING
■If the hybrid system is run-
ning
Turn the hybrid system off and
ensure that there is adequate
ventilation before performing
maintenance checks.
Engine compartment
ItemsCheck points
Brake fluid
Is the brake fluid at
the correct level?
(  P.464)
Engine/power
control unit
coolant
Is the
engine/power con-
trol unit coolant at
the correct level?
( P.462)
Engine oil
Is the engine oil at
the correct level?
( P.460)

4537-2. Maintenance
7
Maintenance and care
Parking brake
• Does the park-ing brake oper-
ate normally?
• When parked on a slope and the
parking brake is
on, is the vehicle
securely
stopped?
Seat belts
• Do the seat belts operate
smoothly?
• The seat belts should not be
damaged.
Seats
• Do the seat con-trols operate
properly?
Steering wheel
• Does the steer-ing wheel rotate
smoothly?
• Does the steer- ing wheel have
the correct
amount of free
play?
• There should not be any strange
sounds coming
from the steer-
ing wheel.
ItemsCheck pointsVehicle exterior
ItemsCheck points
Doors
• Do the doors operate
smoothly?
Engine hood
• Does the engine hood lock system
work properly?
Fluid leaks
• There should not be any signs of
fluid leakage
after the vehicle
has been parked.
Tires
• Is the tire infla-tion pressure
correct?
• The tires should not be damaged
or excessively
worn.
• Have the tires been rotated
according to the
maintenance
schedule?
• The wheel nuts should not be
loose.
Windshield
wipers/rear
window wiper
• The wiper blades should not show
any signs of
cracking, split-
ting, wear, con-
tamination or
deformation.
• The wiper blades should clear the
windshield/rear
window without
streaking or skip-
ping.

4687-3. Do-it-yourself maintenance
clamps.
Terminals
Hold-down clamp
Check the battery condition by
indicator color.
Blue: Good condition
Red: Charging is necessary.
Have the vehicle inspected by your
Toyota dealer.
Clear: Not working properly.
Add distilled water or replace the
battery.
Have the vehicle inspected by your
Toyota dealer.
Check if the treadwear indica-
tors are showing on the tires.
Also check the tires for uneven
wear, such as excessive wear
on one side of the tread.
Check the spare tire condition
and pressure if not rotated.
New tread
Worn tread
Treadwear indicator
The location of treadwear indicators
is shown by a “TWI” or “ ” mark,
Checking the battery con-
dition (if equipped)
A
B
A
B
C
Tires
Replace or rotate tires in
accordance with mainte-
nance schedules and tread-
wear.
Checking tires
A
B
C

4857-3. Do-it-yourself maintenance
7
Maintenance and care
tioning filter according to the mainte-
nance schedule. In dusty areas or
areas with heavy traffic flow, early
replacement may be required. (For
scheduled maintenance information,
please refer to the “Owner’s Manual
Supplement” or “Scheduled Mainte-
nance”.)
■If air flow from the vents
decreases dramatically
The filter may be clogged. Check
the filter and replace if necessary.
WARNING
■When replacing the air condi-
tioning filter
Observe the following precau-
tions. Failure to do so may result
in the air conditioning system
operating during the procedure,
possibly resulting in injury.
●Check that the charging con-
nector is not connected
The air conditioning may operate
due to the “Climate Prep”
(  P.131) setting.
●Do not use the Remote Air Con-
ditioning System
NOTICE
■When using the air condition-
ing system
Make sure that a filter is always
installed. Using the air condition-
ing system without a filter may
cause damage to the system.
■When removing the glove box
Always follow the specified proce-
dure to remove the glove box
(  P.483). If the glove box is
removed without following the
specified procedure, the hinge of
the glove box may become dam-
aged.
■To prevent damage to the fil-
ter cover
When moving the filter cover in
the direction of arrow to release
the fitting, pay attention not to
apply excessive force to the
claws. Otherwise, the claws may
be damaged.

5258-2. Steps to take in an emergency
8
When trouble arises
recharge the 12-volt battery.
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level may be low.
Check the level of the engine oil,
and add engine oil if necessary.
This message may be displayed if
the vehicle is sto pped on a slope.
Move the vehicle to a level surface
and check if the message disap-
pears.
■If “Maintenance Required
Soon” is shown
Indicates that all maintenance
according to the dr iven distance on
the maintenance schedule
* should
be performed soon.
Comes on approximately 4500
miles (7200 km) after the message
has been reset.
If necessary, perf orm maintenance.
Please reset the message after the
maintenance is performed.
(  P.451)
*: Refer to the separate “Scheduled
Maintenance Guide” or “Owner’
Manual Supplement” for the main-
tenance interval applicable to your
vehicle.
■If “Maintenance Required Visit
Your Dealer” is shown
Indicates that all maintenance is
required to correspond to the driven
distance on the maintenance sched-
ule
*.
Comes on approximately 5000
miles (8000 km) after the message
has been reset. (The indicator will
not work properly unless the mes-
sage has been reset.)
Perform the necessary mainte-
nance. Please reset the message
after the maintenance is performed.
(  P.451)
*: Refer to the separate “Scheduled
Maintenance Guide” or “Owner’
Manual Supplement” for the main- tenance interval applicable to your
vehicle.
■If a message that indicates the
malfunction of front camera is
displayed
The following systems may be sus-
pended until the problem shown in
the message is resolved. (P.313,
511)
●PCS (Pre-Collision System)
●LTA (Lane Tracing Assist)
●Automatic High Beam
●RSA (Road Sign Assist)*
●Dynamic radar cruise control with
full-speed range
*: If equipped
■If “Radar Cruise Control
Unavailable See Owner’s Man-
ual” is shown
The dynamic radar cruise control
with full-speed range system is sus-
pended temporarily or until the prob-
lem shown in the message is
resolved. (causes and coping meth-
ods: P.313)
■If “Radar Cruise Control
Unavailable” is shown
The dynamic radar cruise control
with full-speed range system cannot
be used temporarily. Use the sys-
tem when it becomes available
again.
■Warning buzzer
 P.519
WARNING
■If a warning light comes on or
a warning buzzer sounds
when a warning message is
shown on the multi-informa-
tion display
 P.521

5268-2. Steps to take in an emergency
NOTICE
■“High Power Consumption
Partial Limit On AC/Heater
Operation” is frequently
shown
There is a possible malfunction
relating to the ch arging system or
the 12-volt battery may be deteri-
orating. Have the vehicle
inspected by your Toyota dealer.
■If “Maintenance required For
Traction Battery At Your
Dealer” is shown
The hybrid battery (traction bat-
tery) is scheduled to be inspected
or replaced. Have the vehicle
inspected by your Toyota dealer
immediately.
●Continuing to dri ve the vehicle
without having the hybrid bat-
tery (traction ba ttery) inspected
will cause the hybrid system not
to start.
●If the hybrid system does not
start, contact your Toyota
dealer immediately.