TOYOTA RAV4 PRIME 2023 Owners Manual

RAV4 PRIME_OM_OM42E79U_(U)
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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Plug-in hybrid
systemPlug-in hybrid system features, charging method,
etc.
(Main topics: Driving tips, charging methods)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats, power windows)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt, SRS airbag and headlight aim instructions for
Canadian owners
IndexSearch by symptom
Search alphabetically

2TABLE OF CONTENTS
For your information...................6
Reading this manual ................ 11
How to search .......................... 12
Pictorial index .......................... 14
1-1. For safe use Before driving ................... 26
For safe driving ................ 27
Seat belts ......................... 29
SRS airbags ..................... 33
Front passenger occupant classification system ...... 43
Exhaust gas precautions.. 48
1-2. Child safety Riding with children .......... 49
Child restraint systems..... 50
1-3. Emergency assistance Safety Connect ................ 65
1-4. Theft deterrent system Immobilizer system .......... 70
Alarm................................ 71
2-1. Plug-in hybrid system Plug-in hybrid system fea-tures ............................... 74
Plug-in hybrid system pre- cautions .......................... 85
Plug-in Hybrid Electric Vehi- cle driving tips ................ 90
EV driving range .............. 93
2-2. Charging Charging equipment......... 97AC charging cable .........
100
Locking and unlocking the charging port lid and
charging connector ...... 105
Power sources that can be used............................. 110
Charging methods ......... 113
Charging tips ................. 115
Things to know before charging....................... 117
How to charge ............... 121
Using the charging schedule function ........................ 128
Using the “My Room Mode” .................................... 148
When charging cannot be carried out ................... 152
3-1. Instrument cluster Warning lights and indicators.................................... 166
Gauges and meters (with 7- inch display) ................ 173
Gauges and meters (with 12.3-inch display) ........ 178
Multi-information display (with 7-inch display)..... 185
Multi-information display (with 12.3-inch display) 196
Head-up display ............ 208
Energy monitor/consumption screen.......................... 212
1For safety and security
2Plug-in hybrid system
3
Vehicle status
information and
indicators

3TABLE OF CONTENTS
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4-1. Key informationKeys .............................. 218
4-2. Opening, closing and lock- ing the doors
Side doors ..................... 222
Back door ...................... 227
Smart key system ......... 241
4-3. Adjusting the seats Front seats .................... 247
Rear seats..................... 248
Driving position memory 250
Head restraints.............. 253
4-4. Adjusting the steering wheel and mirrors
Steering wheel .............. 256
Inside rear view mirror .. 257
Digital Rear-view Mirror 258
Outside rear view mirrors .................................... 268
4-5. Opening, closing the win- dows and moon roof
Power windows ............. 270
Moon roof ...................... 273
Panoramic moon roof.... 276
5-1. Before driving Driving the vehicle......... 282
Cargo and luggage ....... 289
Vehicle load limits ......... 292
Trailer towing ................ 293
Dinghy towing ............... 3035-2. Driving procedures
Power (ignition) switch .. 304
Hybrid transmission ....... 309
Turn signal lever ............ 313
Parking brake ................ 314
Brake Hold..................... 318
5-3. Operating the lights and wipers
Headlight switch ............ 321
AHB (Automatic High Beam) .................................... 324
Windshield wipers and washer ......................... 327
Rear window wiper and washer ......................... 330
5-4. Refueling Opening the fuel tank cap.................................... 332
5-5. Using the driving support systems
Toyota Safety Sense 2.5 +
.................................... 335
PCS (Pre-Collision System) .................................... 340
LTA (Lane Tracing Assist) .................................... 351
RSA (Road Sign Assist) 363
Dynamic radar cruise control with full-speed range ... 366
BSM (Blind Spot Monitor) .................................... 378
Intuitive parking assist ... 387
PKSB (Parking Support Brake) .......................... 395
Parking Suppo rt Bra

ke func-
tion (static objects) ...... 400
4Before driving
5Driving

4TABLE OF CONTENTS
Parking Support Brake func-tion (rear-crossing vehicles).................................... 402
Driving mode select switch .................................... 404
Trail Mode ..................... 405
Driving assist systems .. 407
5-6. Driving tips Winter driving tips ......... 413
Utility vehicle precautions .................................... 416
6-1. Using the air conditioning
system and defogger
Automatic air conditioning
system ......................... 422
Remote Air Conditioning System ........................ 431
Heated steering wheel/Front seat heaters/Front seat
heaters and ventila-
tors/Rear seat heaters. 433
6-2. Using the interior lights Interior lights list ............ 436
6-3. Using the storage features List of storage features . 438
Luggage compartment fea- tures ............................ 442
6-4. Using the other interior fea- tures
Other interior features ... 445
Power outlet (AC 120 V/1500 W)................................ 455
When the power outlet (AC 120 V 1500 W) cannot be
used properly .............. 461Garage door opener ......
463
7-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 472
Cleaning and protecting the vehicle interior ............. 475
7-2. Maintenance Maintenance requirements.................................... 478
General maintenance .... 480
Emission inspection and maintenance (I/M) pro-
grams .......................... 482
7-3. Do-it-yourself maintenance Do-it-yourself service pre-cautions ....................... 484
Hood .............................. 486
Positioning a floor jack .. 487
Engine compartment ..... 489
12-volt battery................ 495
Tires .............................. 497
Tire inflation pressure .... 509
Wheels .......................... 511
Air conditioning filter ...... 513
Cleaning the DC/DC Con- verter air intake vent and fil-
ter ................................ 515
Wiper insert replacement .................................... 519
Electronic key battery .... 522
Checking and replacing fuses ............................ 524
Headlight aim ................ 527
Light bulb

s ..................... 528
6Interior features
7Maintenance and care

5TABLE OF CONTENTS
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8-1. Essential informationEmergency flashers ...... 534
If your vehicle has to be stopped in an emergency.................................... 535
If the vehicle is submerged or water on the road is rising.................................... 536
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed........................... 538
If you think something is wrong .......................... 540
If a warning light turns on or a warning buzzer sounds
.................................... 541
If a warning message is dis- played.......................... 552
If you have a flat tire...... 557
If the hybrid system will not start ............................. 564
If you lose your keys ..... 566
If the fuel filler door cannot be opened ................... 566
If the electronic key does not operate properly .......... 567
If the 12-volt battery is dis- charged ....................... 569
If your vehicle overheats 574
If the vehicle becomes stuck .................................... 5789-1. Specifications
Maintenance data (fuel, oil level, etc.) .................... 580
Fuel information............. 587
Tire information ............. 589
9-2. Customization Customizable features... 599
9-3. Initialization Items to initialize ............ 615
10-1.For owners Reporting safet y defects for
U.S. owners ................. 618
Reporting safet y defects for
Canadian owners ........ 619
Seat belt instructions for Canadian owners (in
French) ........................ 619
SRS airbag instructions for Canadian owners (in
French) ........................ 621
Headlight aim instructions for Canadian owners (in
French) ........................ 628
What to do if... (Trouble- shooting) ..................... 632
Alphabetical Index ........ 635
8When trouble arises9Vehicle specifications
10For owners
Index

6
Please note that this manual
applies to all models and
explains all equipment, including
options. Therefore, you may find
explanations for equipment not
installed on your vehicle and the
illustrations used may differ from
your vehicle.
All specifications provided in this
manual are current at the time of
printing. Over time, your vehicle
may receive updates that modify
the vehicle and make material in
this manual incomplete and/or
inaccurate. Because of Toyota’s
interest in continual product
improvement, Toyota reserves
the right to make changes to this
manual at any time without
notice.
If Toyota chooses to update the
manual, updated versions can
be viewed by selecting your
vehicle by model and year at the
following URL or on your mobile
device if you have access to the
Toyota app.
www.toyota.com/owners
Approximately five hours after
the hybrid system is turned off, you may hear sound coming
from under the vehicle for sev-
eral minutes. This is the sound
of a fuel evaporation leakage
check and, it does not indicate a
malfunction.
A wide variety of non-genuine
spare parts and accessories for
Toyota vehicles are currently
available in the market. You
should know that Toyota does
not warrant these products and
is not responsible for their per-
formance, repair, or replace-
ment, or for any damage they
may cause to, or adverse effect
they may have on, your Toyota
vehicle.
This vehicle should not be modi-
fied with non-genuine Toyota
products. Modification with non-
genuine Toyota products could
affect its performance, safety or
durability, and may even violate
governmental regulations. In
addition, damage or perfor-
mance problems resulting from
the modification may not be cov-
ered under warranty.
Also, remodeling like this will
have an effect on advanced
safety equipment such as
Toyota Safety Sense 2.5 + and
there is a danger that it will not
For your information
Main Owner’s Manual
Noise from under vehicle
after turning off the hybrid
system
Accessories, spare parts
and modification of your
Toyota

7
work properly or the danger that
it may work in situations where it
should not be working.
Installing electronic devices and
radios increases the risk of
cyber attacks through the
installed parts, which may lead
to unexpected accidents and
leakage of personal informa-
tion. Toyota does not make any
guarantees for problems caused
by installing non-genuine Toyota
products.
The installation of a mobile two-
way radio system in your vehicle
could affect electronic systems
such as:
Hybrid system
 Multiport fuel injection sys-
tem/sequential multiport fuel
injection system
 Toyota Safety Sense 2.5 +
 Anti-lock brake system
 SRS airbag system
 Seat belt pretensioner system
Be sure to check with your
Toyota dealer for precautionary
measures or special instructions
regarding installation of a mobile
two-way radio system.
High voltage parts and cables on the Plug-in Hybrid Electric
Vehicles emit approximately the
same amount of electromag-
netic waves as the conventional
gasoline powered vehicles or
home electronic appliances
despite of their electromagnetic
shielding.
Unwanted noise may occur in
the reception of the mobile two-
way radio.
The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
• Engine speed/ Electric motor
speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving assist systems
• Images from the cameras Your vehicle is equipped with
cameras. Contact your
Toyota dealer for the location
of recording cameras.
The recorded data varies
according to the vehicle grade
level and options with which it is
equipped.
These computers do not record
conversations or sounds, and
only record images outside of
the vehicle in certain situations.
 Data Transmission
Your vehicle may transmit the data
Cyber Attack Risk
Installation of a mobile
two-way radio system
Vehicle data recording

8
recorded in these computers to
Toyota without notification to you.
Data usage
Toyota may use the data recorded
in this computer to diagnose mal-
functions, conduct research and
development, and improve quality.
Toyota will not disclose the
recorded data to a third party
except:
• With the consen t of the vehicle
owner or with the consent of the
lessee if the vehicle is leased
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehi-
cle or vehicle owner
 Recorded image information
can be erased by your Toyota
dealer.
The image recording function can
be disabled. However, if the func-
tion is disabled, data from when the
system operates will not be avail-
able.
To learn more about the vehi-
cle data collected, used and
shared by Toyota, please visit
www.toyota.com/privacyvts/
.
If your Toyota has Safety Con-
nect and if you have subscribed
to those services, please refer to the Safety Connect Telematics
Subscription Service Agreement
for information on data collected
and its usage.

To learn more about the vehi-
cle data collected, used and
shared by Toyota, please visit
www.toyota.com/privacyvts/
.
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an
air bag deployment or hitting a
road obstacle, data that will
assist in understanding how a
vehicle’s systems performed.
The EDR is designed to record
data related to vehicle dynamics
and safety systems for a short
period of time, typically 30 sec-
onds or less.
The EDR in this vehicle is
designed to record such data
as:
• How various systems in your vehicle were operating;
• Whether or not the driver and passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was depressing the accelera-
tor and/or brake pedal; and,
• How fast the vehicle was trav- eling.
These data can help provide a
Usage of data collected
through Safety Connect
(U.S.mainland only)
Event data recorder

9
better understanding of the cir-
cumstances in which crashes
and injuries occur.
NOTE: EDR data are recorded
by your vehicle only if a non-triv-
ial crash situation occurs; no
data are recorded by the EDR
under normal driving conditions
and no personal data (e.g.,
name, gender, age, and crash
location) are recorded. How-
ever, other parties, such as law
enforcement, could combine the
EDR data with the type of per-
sonally identifying data rou-
tinely acquired during a crash
investigation.
To read data recorded by an
EDR, special equipment is
required, and access to the
vehicle or the EDR is needed. In
addition to the vehicle manufac-
turer, other parties, such as law
enforcement, that have the spe-
cial equipment, can read the
information if they have access
to the vehicle or the EDR.
Disclosure of the EDR data
Toyota will not disclose the data
recorded in an EDR to a third party
except when:
• An agreement from the vehicle’s
owner (or the less ee for a leased
vehicle) is obtained
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on
vehicle safety performance
• Disclose the data to a third party for research pur poses without
disclosing information about the
specific vehicle or vehicle owner
The SRS airbag and seat belt
pretensioner devices in your
Toyota contain ex plosive chemi-
cals. If the vehicle is scrapped
with the airbags and seat belt
pretensioners left as they are,
this may cause an accident such
as fire. Be sure to have the sys-
tems of the SRS airbag and seat
belt pretensioner removed and
disposed of by a qualified ser-
vice shop or by your Toyota
dealer before you scrap your
vehicle.
Special handling may apply,
See www.dtsc.ca.gov/
hazardouswaste/perchlorate.
Your vehicle has components
that may contain perchlorate.
These components may include
the airbags, seat belt preten-
sioners, wireless remote control
batteries, and the batteries in
the tire pressure warning valve
and transmitters.
Scrapping of your Toyota
Perchlorate Material

10
The word “QR Code” is regis-
tered trademark of DENSO
WAVE INCORPORATED in
Japan and other countries.
“QR Code”
WARNING
■General precautions while
driving
Driving under the influence: Never
drive your vehicle when under the
influence of alcohol or drugs that
have impaired your ability to oper-
ate your vehicle. Alcohol and cer-
tain drugs delay reaction time,
impair judgment and reduce coor-
dination, which could lead to an
accident that could result in death
or serious injury.
Defensive drivin g: Always drive
defensively. Anticipate mistakes
that other drivers or pedestrians
might make and be ready to avoid
accidents.
Driver distraction: Always give
your full attention to driving. Any-
thing that distracts the driver,
such as adjusting controls, talking
on a cellular phone or reading can
result in a collision with resulting
death or serious injury to you,
your occupant s or others.
■General precaution regarding
children’s safety
Never leave children unattended
in the vehicle, and never allow
children to have or use the key.
Children may be able to start the
vehicle or shift the vehicle into
neutral. There is also a danger
that children ma y injure them-
selves by playing with the side
windows, the moon roof or the
panoramic moon roof, or other
features of the vehicle. In addi-
tion, heat build-up or extremely
cold temperatures inside the vehi-
cle can be fatal to children.