flat tire TOYOTA RAV4 PRIME 2023 Owners Manual

RAV4 PRIME_OM_OM42E79U_(U)
1
2
3
4
5
6
7
8
9
10
Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Plug-in hybrid
systemPlug-in hybrid system features, charging method,
etc.
(Main topics: Driving tips, charging methods)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats, power windows)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt, SRS airbag and headlight aim instructions for
Canadian owners
IndexSearch by symptom
Search alphabetically

4TABLE OF CONTENTS
Parking Support Brake func-tion (rear-crossing vehicles).................................... 402
Driving mode select switch .................................... 404
Trail Mode ..................... 405
Driving assist systems .. 407
5-6. Driving tips Winter driving tips ......... 413
Utility vehicle precautions .................................... 416
6-1. Using the air conditioning
system and defogger
Automatic air conditioning
system ......................... 422
Remote Air Conditioning System ........................ 431
Heated steering wheel/Front seat heaters/Front seat
heaters and ventila-
tors/Rear seat heaters. 433
6-2. Using the interior lights Interior lights list ............ 436
6-3. Using the storage features List of storage features . 438
Luggage compartment fea- tures ............................ 442
6-4. Using the other interior fea- tures
Other interior features ... 445
Power outlet (AC 120 V/1500 W)................................ 455
When the power outlet (AC 120 V 1500 W) cannot be
used properly .............. 461Garage door opener ......
463
7-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 472
Cleaning and protecting the vehicle interior ............. 475
7-2. Maintenance Maintenance requirements.................................... 478
General maintenance .... 480
Emission inspection and maintenance (I/M) pro-
grams .......................... 482
7-3. Do-it-yourself maintenance Do-it-yourself service pre-cautions ....................... 484
Hood .............................. 486
Positioning a floor jack .. 487
Engine compartment ..... 489
12-volt battery................ 495
Tires .............................. 497
Tire inflation pressure .... 509
Wheels .......................... 511
Air conditioning filter ...... 513
Cleaning the DC/DC Con- verter air intake vent and fil-
ter ................................ 515
Wiper insert replacement .................................... 519
Electronic key battery .... 522
Checking and replacing fuses ............................ 524
Headlight aim ................ 527
Light bulb

s ..................... 528
6Interior features
7Maintenance and care

5TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
8-1. Essential informationEmergency flashers ...... 534
If your vehicle has to be stopped in an emergency.................................... 535
If the vehicle is submerged or water on the road is rising.................................... 536
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed........................... 538
If you think something is wrong .......................... 540
If a warning light turns on or a warning buzzer sounds
.................................... 541
If a warning message is dis- played.......................... 552
If you have a flat tire...... 557
If the hybrid system will not start ............................. 564
If you lose your keys ..... 566
If the fuel filler door cannot be opened ................... 566
If the electronic key does not operate properly .......... 567
If the 12-volt battery is dis- charged ....................... 569
If your vehicle overheats 574
If the vehicle becomes stuck .................................... 5789-1. Specifications
Maintenance data (fuel, oil level, etc.) .................... 580
Fuel information............. 587
Tire information ............. 589
9-2. Customization Customizable features... 599
9-3. Initialization Items to initialize ............ 615
10-1.For owners Reporting safet y defects for
U.S. owners ................. 618
Reporting safet y defects for
Canadian owners ........ 619
Seat belt instructions for Canadian owners (in
French) ........................ 619
SRS airbag instructions for Canadian owners (in
French) ........................ 621
Headlight aim instructions for Canadian owners (in
French) ........................ 628
What to do if... (Trouble- shooting) ..................... 632
Alphabetical Index ........ 635
8When trouble arises9Vehicle specifications
10For owners
Index

15Pictorial index
To prevent freezing (windshield wiper de-icer)*...................P.429
Precautions against car wash
(Rain-sensing windshield wipers)
*.......................................P.473
Replacing the wiper insert .................................... ...............P.519
Fuel filler door ............................................... .....................P.332
Refueling method ............................................... ..................P.332
Fuel type/fuel tan k capacity .................................................P.581
Charging port .................................................. .....................P.97
Charging method ................................................ .................P.113
Tires ....................................................................................P.497
Tire size/inflation pressure ................................... ................P.585
Winter tires/tire chain ........................................ ...................P.413
Checking/rotation/tire pressure warning system
*.................P.497
Coping with flat tires......................................... ....................P.557
Hood ....................................................................................P.486
Opening ........................................................ .......................P.486
Engine oil ..................................................... ........................P.582
Coping with overheat ........................................... ................P.574
Warning messages ..............................................................P.552
Headlights..................................................... ......................P.321
Turn signal lights ...............................................................P.313
Parking lights .....................................................................P.321
Daytime running lights .. ....................................................P.321
Side marker lights ............................................. .................P.321
LED accessory lights
*........................................................P.321
Stop lights/tail lights ........................................ ..................P.321
Tail lights .................................................... ........................P.321
Light bulbs of the exterior lights for driving
(Replacing method: P.528, Watts: P.586)
E
F
G
H
I
J
K
L
M
N
O
P

681-3. Emergency assistance
Rico and Toyota.ca in Canada.
■Emergency Assistance But-
ton (“SOS”)
In the event of an emergency on
the road, push the “SOS” button
to reach the Safety Connect
response center. The answering
agent will determine your vehi-
cle’s location, assess the emer-
gency, and dispatch the
necessary assistance required.
If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada. Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system
installed in your vehicle is a low-
power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.
 ANSI (American National
Standards Institute) C95.1
[1992]
 NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
 ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
Safety information for
Safety Connect

922-1. Plug-in hybrid system
HV mode while on the free-
way and change to EV mode
or AUTO EV/HV mode after
leaving the freeway. (P.76)
 Turn the “A/C” switch off
when it is not needed. Doing
so can help reduce excessive
electricity and fuel consump-
tion.
In summer: When the ambient tem-
perature is high, use the recircu-
lated air mode. Doing so will help to
reduce the burden on the air condi-
tioning system and reduce electric-
ity and fuel consumption as well.
In winter: Avoid excessive and
unnecessary use o f the heater.
Usage of the heated steering wheel
(if equipped) and seat heaters are
effective. ( P.433)
 Using the Remote Air Condi-
tioning System ( P.431)
while the AC charging cable is
connected to the vehicle can
reduce electricity consump-
tion immediately after starting
off by operating air condition-
ing mainly using electricity
from an external power
source.
 When setting the charging
schedule, setting the charging
mode to “Departure” or
“Departure time” and “Climate
Prep” or “Climate preparation”
to on can reduce electricity
consumption immediately after starting off by operating
air conditioning before
charging is completed.
(
P.128)
Make sure to check the tire infla-
tion pressure frequently. If there
is improper tire inflation pres-
sure in the tires, the EV driving
range will become shorter, and
fuel consumption when in HV
mode will increase.
Also, as snow tires can cause
large amounts of friction, their
use on dry roads can lead to
increased fuel and electricity
consumption.
Carrying heavy luggage will lead
to poor fuel economy. Avoid car-
rying unnecessary luggage.
Installing a large roof rack will
also cause poor fuel economy.
Since the gasoline engine starts
up and cuts out automatically,
warming up is not necessary.
Air conditioningChecking tire inflation
pressure
Luggage
Warming up before driv-
ing

2885-1. Before driving
When the following unusual
operation is performed with the
accelerator pedal depressed,
the hybrid system output may be
restrained.
When the shift lever is shifted
to R
*.
 When the shift lever is shifted
from P or R to forward drive
shift position such as D
*.
When the system o perates, a mes-
sage appears on the multi-informa-
tion display. Read the message
and follow the instruction.
*: Depending on the situation, the shift position may not be
changed.
NOTICE
■Avoiding damage to vehicle
parts
●Do not turn the steering wheel
fully in either direction and hold
it there for an extended period
of time.
Doing so may damage the
power steering motor.
●When driving over bumps in the
road, drive as slowly as possible
to avoid damagi ng the wheels,
underside of the vehicle, etc.
■If you get a flat tire while driv-
ing
A flat or damaged tire may cause
the following situations.
●It may be difficult to control your
vehicle.
●The vehicle will make abnormal
sounds or vibrations.
●The vehicle will lean abnor-
mally.
Hold the steering wheel firmly and
gradually depress the brake pedal
to slow down the vehicle.
Information on what to do in case
of a flat tire ( P.557)
■When encountering flooded
roads
Do not drive on a road that has
flooded after heavy rain, etc.
Doing so may cause the following
serious damage to the vehicle:
●Engine stalling
●Short in electrical components
●Engine damage caused by
water immersion
In the event that you drive on a
flooded road and the vehicle is
flooded, be sure to have your
Toyota dealer c heck the following:
●Brake function
●Changes in quantity and quality
of oil and fluid used for the
engine, hybrid transaxle (front
and rear), etc.
●Lubricant condition for the bear-
ings and suspension joints
(where possible), and the func-
tion of all joints, bearings, etc.
●Components connected to the
traction battery.
■When parking the vehicle
Always set the parking brake, and
shift the shift lever to P. Failure to
do so may cause the vehicle to
move or the vehicle may acceler-
ate suddenly if t he accelerator
pedal is accidentally depressed.
Sudden start restraint
control (Drive-Start Con-
trol [DSC])

2945-1. Before driving
■Before towing
Check that the following conditions
are met:
●Ensure that your vehicle’s tires
are properly inflated. ( P.585)
●Trailer tires are inflated according
to the trailer manufacturer’s rec-
ommendation.
●All trailer lights work as required
by law.
●All lights work each time you con-
nect them.
●The trailer ball is set at the proper
height for the coupler on the
trailer.
●The trailer is level when it is
hitched.
Do not drive if the trailer is not
level, and check for improper
tongue weight, overloading, worn
suspension, or other possible
causes.
●The trailer cargo is securely
loaded.
●The rear view mirrors conform to
all applicable federal, state/provin-
cial or local regu lations. If they do
not, install rear view mirrors
appropriate for towing purposes.
■When towing a trailer
Disable the following systems, as
the systems may not operate prop-
erly.
●LTA (Lane Tracing Assist)
(  P.351)
●Dynamic radar cruise control with
full-speed range ( P.366)
●PKSB (Parking Suppor t Brake) (if
equipped) ( P.395)
●BSM (Blind Spot Monitor)
( P.378)
●Intuitive parking assist (if
equipped) ( P.387)
●RCTA (Rear Cross Traffic Alert)
function ( P.378)
Toyota warranties do not
apply to damage or mal-
function caused by towing a
trailer for commercial pur-
poses.
Contact your Toyota dealer for
further information about addi-
tional requirements such as a
towing kit, etc.
WARNING
■Trailer towing precautions
To tow a trailer safely, use
extreme care and drive the vehi-
cle in accordance with the trailer’s
characteristics and operating con-
ditions. Failure to do so could
cause an accident resulting in
death or serious injury. Vehicle
stability and brak ing performance
are affected by trailer stability,
brake setting and performance,
and the hitch. Yo ur vehicle will
handle differently when towing a
trailer.
■To avoid accident or injury
●Do not exceed the TWR,
unbraked TWR, GCWR, GVWR
or GAWR.
●Adjust the tongue weight within
the appropriate range. Place
heavier loads as close to the
trailer axle as possible.

3005-1. Before driving
Please consult your dealer
when installing trailer lights, as
incorrect installation may cause
damage to the vehicle’s lights.
Please take care to comply with
your state’s laws when installing
trailer lights.
Your vehicle will handle differ-
ently when towing a trailer. Help
to avoid an accident, death or
serious injury, keep the follow-
ing in mind when towing:
Speed limits for towing a
trailer vary by state or prov-
ince. Do not exceed the
posted towing speed limit.
 Toyota recommends that the
vehicle-trailer speed limit is 65
mph (104 km/h) on a flat,
straight, dry road. Do not
exceed this limit, the posted
towing speed limit or the
speed limit for your trailer as
set forth in your trailer owner’s
manual, whichever is lowest.
Instability of the towing vehi-
cle-trailer combination (trailer
sway) increases as speed increases. Exceeding speed
limits may cause loss of con-
trol.
 Before starting out, check the
trailer lights, tires and the
vehicle-trailer connections.
Recheck after driving a short
distance.
 Practice turning, stopping and
reversing with the trailer
attached in an area away
from traffic until you become
accustomed to the feel of the
vehicle-trailer combination.
 Reversing with a trailer
attached is difficult and
requires practice. Grip the
bottom of the steering wheel
and move your hand to the
left to move the trailer to the
left. Move your hand to the
right to move the trailer to
right. (This is generally oppo-
site to reversing without a
trailer attached.) Avoid sharp
or prolonged turning. Have
someone guide you when
reversing to reduce the risk of
an accident.
 As stopping distance is
increased when towing a
trailer, vehicle-to vehicle dis-
tance should be increased.
For each 10 mph (16 km/h) of
speed, allow at least one
vehicle and trailer length.
 Avoid sudden braking as you
may skid, resulting in the
trailer jackknifing and a loss of
Connecting trailer lights
NOTICE
■Do not directly splice trailer
lights
Do not directly splice trailer lights.
Directly splicing trailer lights may
damage your vehicle’s electrical
system and cause a malfunction.
Trailer towing tips

3255-3. Operating the lights and wipers
5
Driving
by another vehicle
• When vehicles ahead are hidden from sight due to repeated curves,
road dividers or roadside trees
• When vehicles ahead appear from the faraway lane on a wide road
• When vehicles ahead have no lights
●The high beams may be turned off
if a vehicle ahead that is using fog
lights without using the headlights
is detected.
●House lights, street lights, traffic
signals, and illumi nated billboards
or signs may cause the high
beams to switch to the low beams,
or the low beams to remain on.
●The following factors may affect
the amount of time taken to turn
the high beams on or off:
• The brightness of headlights, fog
lights, and tail lig hts of vehicles
ahead
• The movement and direction of
vehicles ahead
• When a vehicle ahead only has operational lights on one side
• When a vehicle ahead is a two- wheeled vehicle
• The condition of the road (gradi-
ent, curve, condi tion of the road
surface etc.)
• The number of passengers and
amount of luggage
●The high beams may be turned on
or off when the driver does not
expect it.
●Bicycles or similar objects may not
be detected.
●In the situations shown below, the
system may not be able to accu-
rately detect surrounding bright-
ness levels. This may cause the
low beams to remain on or the
high beams to cause problems for
pedestrians, vehicles ahead or
other parties. In these cases,
manually switch between the high
and low beams.
• In bad weather (rain, snow, fog, sandstorms, etc.)
• The windshield is obscured by fog, mist, i
ce, dirt, etc.
• The windshield is cracked or dam- aged
• The front camera is deformed or dirty
• When the temperature of the front
camera is extremely high
• Surrounding brightness levels are equal to those of headlights, tail
lights or fog lights
• When headlights or tail lights of vehicles ahead are turned off,
dirty, changing color, or not aimed
properly
• When the vehicle is hit by water,
snow, dust, etc. from a preceding
vehicle
• When driving through an area of
intermittently changing brightness
and darkness
• When frequently and repeatedly
driving ascending/descending
roads, or roads with rough, bumpy
or uneven surfaces (such as
stone-paved roads, gravel roads,
etc.)
• When frequently and repeatedly
taking curves or driving on a wind-
ing road
• There is a highly reflective object
ahead of the vehicle, such as a
sign or mirror
• The back of a vehicle ahead is
highly reflective, such as a con-
tainer on a truck
• The vehicle’s headlights are dam-
aged or dirty, or are not aimed
properly
• The vehicle is listing or titling due
to a flat tire, a trailer being towed,
etc.
• The high beams and low beams
are repeatedly being switched
between in an abnormal manner
• The driver believes that the high
beams may be causing problems
or distress to other drivers or
pedestrians nearby
■If “Headlight System Malfunc-
tion Visit Your Dealer” is dis-
played on the multi-information
display
The system may be malfunctioning.