fuel TOYOTA RAV4 PRIME 2023 Owners Manual

RAV4 PRIME_OM_OM42E79U_(U)
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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Plug-in hybrid
systemPlug-in hybrid system features, charging method,
etc.
(Main topics: Driving tips, charging methods)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats, power windows)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt, SRS airbag and headlight aim instructions for
Canadian owners
IndexSearch by symptom
Search alphabetically

3TABLE OF CONTENTS
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4-1. Key informationKeys .............................. 218
4-2. Opening, closing and lock- ing the doors
Side doors ..................... 222
Back door ...................... 227
Smart key system ......... 241
4-3. Adjusting the seats Front seats .................... 247
Rear seats..................... 248
Driving position memory 250
Head restraints.............. 253
4-4. Adjusting the steering wheel and mirrors
Steering wheel .............. 256
Inside rear view mirror .. 257
Digital Rear-view Mirror 258
Outside rear view mirrors .................................... 268
4-5. Opening, closing the win- dows and moon roof
Power windows ............. 270
Moon roof ...................... 273
Panoramic moon roof.... 276
5-1. Before driving Driving the vehicle......... 282
Cargo and luggage ....... 289
Vehicle load limits ......... 292
Trailer towing ................ 293
Dinghy towing ............... 3035-2. Driving procedures
Power (ignition) switch .. 304
Hybrid transmission ....... 309
Turn signal lever ............ 313
Parking brake ................ 314
Brake Hold..................... 318
5-3. Operating the lights and wipers
Headlight switch ............ 321
AHB (Automatic High Beam) .................................... 324
Windshield wipers and washer ......................... 327
Rear window wiper and washer ......................... 330
5-4. Refueling Opening the fuel tank cap.................................... 332
5-5. Using the driving support systems
Toyota Safety Sense 2.5 +
.................................... 335
PCS (Pre-Collision System) .................................... 340
LTA (Lane Tracing Assist) .................................... 351
RSA (Road Sign Assist) 363
Dynamic radar cruise control with full-speed range ... 366
BSM (Blind Spot Monitor) .................................... 378
Intuitive parking assist ... 387
PKSB (Parking Support Brake) .......................... 395
Parking Suppo rt Bra

ke func-
tion (static objects) ...... 400
4Before driving
5Driving

5TABLE OF CONTENTS
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8-1. Essential informationEmergency flashers ...... 534
If your vehicle has to be stopped in an emergency.................................... 535
If the vehicle is submerged or water on the road is rising.................................... 536
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed........................... 538
If you think something is wrong .......................... 540
If a warning light turns on or a warning buzzer sounds
.................................... 541
If a warning message is dis- played.......................... 552
If you have a flat tire...... 557
If the hybrid system will not start ............................. 564
If you lose your keys ..... 566
If the fuel filler door cannot be opened ................... 566
If the electronic key does not operate properly .......... 567
If the 12-volt battery is dis- charged ....................... 569
If your vehicle overheats 574
If the vehicle becomes stuck .................................... 5789-1. Specifications
Maintenance data (fuel, oil level, etc.) .................... 580
Fuel information............. 587
Tire information ............. 589
9-2. Customization Customizable features... 599
9-3. Initialization Items to initialize ............ 615
10-1.For owners Reporting safet y defects for
U.S. owners ................. 618
Reporting safet y defects for
Canadian owners ........ 619
Seat belt instructions for Canadian owners (in
French) ........................ 619
SRS airbag instructions for Canadian owners (in
French) ........................ 621
Headlight aim instructions for Canadian owners (in
French) ........................ 628
What to do if... (Trouble- shooting) ..................... 632
Alphabetical Index ........ 635
8When trouble arises9Vehicle specifications
10For owners
Index

6
Please note that this manual
applies to all models and
explains all equipment, including
options. Therefore, you may find
explanations for equipment not
installed on your vehicle and the
illustrations used may differ from
your vehicle.
All specifications provided in this
manual are current at the time of
printing. Over time, your vehicle
may receive updates that modify
the vehicle and make material in
this manual incomplete and/or
inaccurate. Because of Toyota’s
interest in continual product
improvement, Toyota reserves
the right to make changes to this
manual at any time without
notice.
If Toyota chooses to update the
manual, updated versions can
be viewed by selecting your
vehicle by model and year at the
following URL or on your mobile
device if you have access to the
Toyota app.
www.toyota.com/owners
Approximately five hours after
the hybrid system is turned off, you may hear sound coming
from under the vehicle for sev-
eral minutes. This is the sound
of a fuel evaporation leakage
check and, it does not indicate a
malfunction.
A wide variety of non-genuine
spare parts and accessories for
Toyota vehicles are currently
available in the market. You
should know that Toyota does
not warrant these products and
is not responsible for their per-
formance, repair, or replace-
ment, or for any damage they
may cause to, or adverse effect
they may have on, your Toyota
vehicle.
This vehicle should not be modi-
fied with non-genuine Toyota
products. Modification with non-
genuine Toyota products could
affect its performance, safety or
durability, and may even violate
governmental regulations. In
addition, damage or perfor-
mance problems resulting from
the modification may not be cov-
ered under warranty.
Also, remodeling like this will
have an effect on advanced
safety equipment such as
Toyota Safety Sense 2.5 + and
there is a danger that it will not
For your information
Main Owner’s Manual
Noise from under vehicle
after turning off the hybrid
system
Accessories, spare parts
and modification of your
Toyota

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work properly or the danger that
it may work in situations where it
should not be working.
Installing electronic devices and
radios increases the risk of
cyber attacks through the
installed parts, which may lead
to unexpected accidents and
leakage of personal informa-
tion. Toyota does not make any
guarantees for problems caused
by installing non-genuine Toyota
products.
The installation of a mobile two-
way radio system in your vehicle
could affect electronic systems
such as:
Hybrid system
 Multiport fuel injection sys-
tem/sequential multiport fuel
injection system
 Toyota Safety Sense 2.5 +
 Anti-lock brake system
 SRS airbag system
 Seat belt pretensioner system
Be sure to check with your
Toyota dealer for precautionary
measures or special instructions
regarding installation of a mobile
two-way radio system.
High voltage parts and cables on the Plug-in Hybrid Electric
Vehicles emit approximately the
same amount of electromag-
netic waves as the conventional
gasoline powered vehicles or
home electronic appliances
despite of their electromagnetic
shielding.
Unwanted noise may occur in
the reception of the mobile two-
way radio.
The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
• Engine speed/ Electric motor
speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving assist systems
• Images from the cameras Your vehicle is equipped with
cameras. Contact your
Toyota dealer for the location
of recording cameras.
The recorded data varies
according to the vehicle grade
level and options with which it is
equipped.
These computers do not record
conversations or sounds, and
only record images outside of
the vehicle in certain situations.
 Data Transmission
Your vehicle may transmit the data
Cyber Attack Risk
Installation of a mobile
two-way radio system
Vehicle data recording

15Pictorial index
To prevent freezing (windshield wiper de-icer)*...................P.429
Precautions against car wash
(Rain-sensing windshield wipers)
*.......................................P.473
Replacing the wiper insert .................................... ...............P.519
Fuel filler door ............................................... .....................P.332
Refueling method ............................................... ..................P.332
Fuel type/fuel tan k capacity .................................................P.581
Charging port .................................................. .....................P.97
Charging method ................................................ .................P.113
Tires ....................................................................................P.497
Tire size/inflation pressure ................................... ................P.585
Winter tires/tire chain ........................................ ...................P.413
Checking/rotation/tire pressure warning system
*.................P.497
Coping with flat tires......................................... ....................P.557
Hood ....................................................................................P.486
Opening ........................................................ .......................P.486
Engine oil ..................................................... ........................P.582
Coping with overheat ........................................... ................P.574
Warning messages ..............................................................P.552
Headlights..................................................... ......................P.321
Turn signal lights ...............................................................P.313
Parking lights .....................................................................P.321
Daytime running lights .. ....................................................P.321
Side marker lights ............................................. .................P.321
LED accessory lights
*........................................................P.321
Stop lights/tail lights ........................................ ..................P.321
Tail lights .................................................... ........................P.321
Light bulbs of the exterior lights for driving
(Replacing method: P.528, Watts: P.586)
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18Pictorial index
Energy monitor.....................................................................P.212
When the warning messages are displayed ........................ P.552
Turn signal lever ................................................................P.313
Headlight switch ................................................................P.321
Headlights/parking lights/tail lig hts/license plate lights/daytime
running lights/LED accessory lights
*1..................................P.321
Windshield wiper and washer switch ..............................P.327
Rear window wiper and washer switch ...........................P.330
Usage.......................................................... .................P.327, 330
Adding washer fluid ..............................................................P.494
Warning messages ..............................................................P.552
Emergency flasher switch ....................................... ..........P.534
Hood lock release lever ........................................ .............P.486
Tilt and telescopic steering lock release lever ................P.256
Adjustment ..................................................... ......................P.256
Air conditioning system ............................. .......................P.422
Usage.......................................................... .........................P.422
Rear window defogger ........................................... ..............P.424
Audio system
*2
Fuel filler door opener swi tch ...........................................P.333
*1: If equipped
*2: Refer to “MULTIMEDIA OWNER’S MANUAL”.
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351-1. For safe use
1
For safety and security
Driver airbag
Front passenger occupant classification sensors
Knee airbag
SRS warning light
Airbag sensor assembly
Your vehicle is equipped with ADVANCED AIRBAGS designed
based on the US motor vehicle safety standards (FMVSS208). The
airbag sensor assembly (ECU) cont rols airbag deployment based on
information obtained from the sensors etc. shown in the system
components diagram above. This in formation includes crash sever-
ity and occupant information. As the airbags deploy, a chemical
reaction in the inflators quickly fills the airbags with non-toxic gas to
help restrain the motion of the occupants.
■If the SRS airbags deploy
(inflate)
●Slight abrasions, burns, bruising
etc., may be sustained from SRS
airbags, due to the extremely high
speed deployment (inflation) by
hot gases.
●A loud noise and white powder will
be emitted.
●Parts of the airbag module (steer-
ing wheel hub, airbag cover and
inflator) as well as the front seats,
parts of the front and rear pillars,
and roof side rails, may be hot for
several minutes. T he airbag itself
may also be hot.
●The windshield may crack.
●The hybrid system will be stopped
and fuel supply to the engine will
be stopped. ( P.89)
●All of the doors will be unlocked.
( P.223)
●The brakes and st op lights will be
controlled automatically.
(  P.408)
●The interior lights will turn on auto-
matically. ( P.436)
●The emergency flashers will turn
on automatically. ( P.534)
●For Safety Connect subscribers, if
any of the following situations
occur, the system is designed to
send an emergency call to the
response center, notifying them of
the vehicle’s location (without
needing to push the “SOS” button)
and an agent will attempt to speak
with the occupants to ascertain
the level of emergency and assis-
tance required. If the occupants
are unable to communicate, the
agent automatically treats the call
as an emergency and helps to dis-
patch the necessary emergency
services. ( P.65)
• An SRS airbag is deployed.
• A seat belt pretensioner is acti-
vated.
• The vehicle is involved in a severe
rear-end collision.
■SRS airbag deployment condi-
tions (SRS front airbags)
●The SRS front airbags will deploy
in the event of an impact that
exceeds the set threshold level
(the level of forc e corresponding
to an approximately 12 - 18 mph
[20 - 30 km/h] frontal collision with
a fixed wall that does not move or
deform).
However, this threshold velocity will
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681-3. Emergency assistance
Rico and Toyota.ca in Canada.
■Emergency Assistance But-
ton (“SOS”)
In the event of an emergency on
the road, push the “SOS” button
to reach the Safety Connect
response center. The answering
agent will determine your vehi-
cle’s location, assess the emer-
gency, and dispatch the
necessary assistance required.
If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada. Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system
installed in your vehicle is a low-
power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.
 ANSI (American National
Standards Institute) C95.1
[1992]
 NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
 ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
Safety information for
Safety Connect

762-1. Plug-in hybrid system
engine and electric motor.
(P.79)
• If electricity needed for EV driving in EV mode or AUTO
EV/HV mode is not remaining,
the operation mode will be
automatically switched to HV
mode.
• The operation mode can be switched to HV mode at any
timing by operating the switch
to keep electricity for EV driv-
ing etc. ( P.76).
* Switching
to HV mode when driving on a
highway or when driving uphill
is recommended in order to
conserve battery power.
When in HV mode, the HV drive
mode indicator illuminates.
*: The EV driving range may reduce even after switching to HV mode.
■Hybrid battery (traction bat-
tery) charge mode ( P.77)
Electricity generated in the gas-
oline engine can be charged in
the hybrid battery (traction bat-
tery) by switching to the hybrid
battery (traction battery) charge
mode when electricity needed
for EV driving is not remaining.
*
• The system may not be able to switch to the hybrid battery
(traction battery) charge
mode due to the state of the
plug-in hybrid system.
( P.78)
• Charging time differs depend- ing on the driving state of the
vehicle when driving in hybrid
battery (traction battery)
charge mode.
When in the hybrid battery (traction
battery) charge mode, the hybrid
battery charge mod e indicator illu-
minates.
*: When in the hybrid battery (trac- tion battery) charge mode, the
hybrid battery can be charged
while driving. Ho wever, the gaso-
line engine runs to charge the
battery and fuel consumption
becomes higher compared with
driving in HV mode.
The plug-in hybrid system oper-
ation modes can be switched
using the switches.
■Switching the plug-in
hybrid system operation
modes
Press the AUTO EV/HV mode
switch or EV/HV mode selection
switch to change modes as the
following table shows.
When in EV mode, the EV drive
mode indicator illuminates.
Plug-in hybrid system
operation mode selection
switches