emergency towing TOYOTA SIENNA 2015 XL30 / 3.G Owners Manual

16Pictorial index
SIENNA_OM_01999-08001_(U)
■Instrument panel
Engine switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 223, 226
Starting the engine/changing the modes . . . . . . . . . . . . . P. 223, 226
Emergency stop of the engine . . . . . . . . . . . . . . . . . . . . . . . . . P. 529
When the engine will not start . . . . . . . . . . . . . . . . . . . . . . . . . P. 578
Warning messages
*1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 558
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 231
Changing the shift position. . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 231
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 531
When the shift lever does not move. . . . . . . . . . . . . . . . . . . . . P. 580
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 87
Reading the meters/adjusting the instrument panel light . . . . . . P. 87
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . P. 82
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . P. 537
1
2
3

456
SIENNA_OM_01999-08001_(U)
6-4. Using the other interior features
■Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the
system is designed to automatical ly call the response center. The
responding agent receives the vehicle’s location and attempts to
speak with the vehicle occupants to assess the level of emergency.
If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency, contacts the nearest emer-
gency services provider to descri be the situation, and requests that
assistance be sent to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating a nd recovering the vehicle. After filing
a police report, call the Safety Connect response center at 1-800-
331-4331 and follow the prompts for Safety Connect to initiate this
service.
In addition to assisting law enforcement with recovery of a stolen
vehicle, Safety-Connect-equippe d vehicle location data may, under
certain circumstances, be shared with third parties to locate your
vehicle. Further information is available at Toyota.com.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect respon se center. The answering agent
will determine your vehicle’s location, assess the emergency, and
dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center
agent that you are not experiencing an emergency.
■
Enhanced Roadside Assistance
Enhanced Roadside Assi stance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” bu tton to reach a Safety Connect
response-center agent, who can help with a wide range of needs,
such as: towing, flat tire, fuel deli very, etc. For a description of the
Enhanced Roadside Assistance se rvices and their limitations,
please see the Safety Connect Terms and Conditions, which are
available at Toyota.com.
Safety Connect services

531
SIENNA_OM_01999-08001_(U)
8
When trouble arises
8-2. Steps to take in an emergency
If your vehicle needs to be towed
The following may indicate a problem with your transaxle. Contact
your Toyota dealer or commercial towing service before towing.
●The engine is running but the vehicle will not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If towing is necessary, we re commend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a wheel-lift type tr uck or flat bed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
2WD models: If towing your vehicle with a wheel-lift type truck
from the front, the vehicle’s rear wheels and axles must be in
good conditions. ( P. 532, 533)
If they are damaged, use a to wing dolly or flat bed truck.
AWD models: If towing your vehicl e with a wheel-lift type truck,
use a towing dolly. ( P. 532, 533)
Situations need to contact dealers before towing
Towing with a sling-type truck

5328-2. Steps to take in an emergency
SIENNA_OM_01999-08001_(U)
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
Towing with a wheel-lift type truck
From the front (2WD models)From the front (AWD models)
Release the parking brake. Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
Using a flatbed truck

5338-2. Steps to take in an emergency
SIENNA_OM_01999-08001_(U)
8
When trouble arises
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
Do not turn the engine switch to the “LOCK” position (vehicles without a
smart key system) or off (vehicles with a smart key system).
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
2WD models: Be sure to transport the
vehicle with the front wheels raised or
with all four wheels raised off the ground.
If the vehicle is towed with the front
wheels contacting the ground, the driv-
etrain and related parts may be dam-
aged.
AWD models: Be sure to transport the
vehicle with all four wheels raised off the
ground. If the vehicle is towed with the
tires contacting the ground, the drivetrain
or related parts may be damaged, the
vehicle may fly off the truck.

5348-2. Steps to take in an emergency
SIENNA_OM_01999-08001_(U)
NOTICE
■To prevent damaging the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ Recreational towing (beh ind motor home, etc.)
Never dinghy tow your vehicle to prevent
causing serious damage to the Active
Torque Control 4WD system (AWD mod-
els) and transaxle. (P. 222)

5738-2. Steps to take in an emergency
SIENNA_OM_01999-08001_(U)
8
When trouble arises
Take out the strap and tire bag.
Place tire standing up in rear
tub, after putting the tire in the
tire bag.
Clip clasp to outboard hook.
Clip other clasp to center or
opposite hook location.
Stowing the flat tire
1
2
3
4

5748-2. Steps to take in an emergency
SIENNA_OM_01999-08001_(U)
Pull strap to tighten and secure
tire.
Lay down the tire with the outer
side (valve stem) facing up, and
install the holding bracket.
Turn the jack handle clockwise
to raise the tire until the tire is in
the correct position as the jack
handle skips.
Stow the tools.5
Stowing the spare tire
Valve stem1
2
3

5768-2. Steps to take in an emergency
SIENNA_OM_01999-08001_(U)
WARNING
■When using the compact spare tire
●Remember that the compact spare tire provided is specifically
designed for use with your vehicle. Do not use your compact spare tire
on another vehicle.
●Do not use more than one compact spare tire simultaneously.
●Replace the compact spare tire with a standard tire as soon as possi-
ble.
●Avoid sudden acceleration, abrupt steering, sudden braking and shift-
ing operations that cause sudden engine braking.
■When the compact spare tire is attached
The vehicle speed may not be correctly detected, and the following sys-
tems may not operate correctly:
Also, not only can the following system not be utilized fully, but it may
even negatively affect the drive-train components:
• AWD system (if equipped)
■Speed limit when using the compact spare tire
Do not drive at speeds in excess of 50 mph (80 km/h) when a compact
spare tire is installed on the vehicle.
The compact spare tire is not designed for driving at high speeds. Fail-
ure to observe this precaution may lead to an accident causing death or
serious injury.
■After using the tools and jack
Before driving, make sure all the tools and jack are securely in place in
their storage location to reduce the po ssibility of personal injury during a
collision or sudden braking.
■When stowing the flat tire
●Make sure the third seats are in their original position.
●Secure it using a tire strap. Otherwise, the flat tire may fly out in case
of sudden braking or an accident, resulting in death or serious injury.
• ABS & Brake assist
• VSC
•TRAC
• Dynamic radar cruise control (if equipped) • Cruise control (if equipped)
• PCS (if equipped)
• Navigation system (if equipped)

5778-2. Steps to take in an emergency
SIENNA_OM_01999-08001_(U)
8
When trouble arises
NOTICE
■When loosening or tightening the spare tire clamp bolt
Do not use an impact wrench. Use the adapter socket and jack handle.
■Be careful when driving over bumps with the compact spare tire
installed on the vehicle
The vehicle becomes lower when driving with the compact spare tire
compared to when driving with standard tires. Be careful when driving
over uneven road surfaces.
■Driving with tire chains and the compact spare tire
Do not fit tire chains to the compact spare tire.
Tire chains may damage the vehicle body and adversely affect driving
performance.
■When replacing the tires
When removing or fitting the wheels, tires or the tire pressure warning
valve and transmitter, contact your Toyota dealer as the tire pressure
warning valve and transmitter may be damaged if not handled correctly.
■To avoid damage to the tire pressure warning valves and transmit-
ters
When a tire is repaired with liquid sealants, the tire pressure warning
valve and transmitter may not operate properly. If a liquid sealant is
used, contact your Toyota dealer or other qualified service shop as soon
as possible. Make sure to replace the tire pressure warning valve and
transmitter when replacing the tire. ( P. 489)
■After taking out or stowing the spare tire
Make sure to secure the tire carrier by tightening the clamp bolt to pre-
vent the holding bracket from hitting the under body of the vehicle dur-
ing driving.
■Using the tire carrier
●As the tire carrier is designed for use with the compact spare tire, it
cannot be used with standard tires.
●If the spare tire is flat, do not use t he tire carrier, as the tire may not be
held securely.