emergency towing TOYOTA SIENNA 2018 Owners Manual (in English)

18Pictorial index
SIENNA_OM_OM08019U_(U)
■Instrument panel
Engine switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 225, 228
Starting the engine/changing the modes . . . . . . . . . . . . . P. 225, 228
Emergency stop of the engine . . . . . . . . . . . . . . . . . . . . . . . . . P. 463
When the engine will not start . . . . . . . . . . . . . . . . . . . . . . . . . P. 501
Warning messages
*1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 481
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 233
Changing the shift position . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 233
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 465
When the shift lever does not move . . . . . . . . . . . . . . . . . . . . P. 237
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 89
Reading the meters/adjusting the instrument panel light . . . . . . P. 89
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . P. 84
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . P. 471
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2
3

SIENNA_OM_OM08019U_(U)
2914-5. Using the driving support systems
4
Driving
WARNING
■Situations unsuitable for dynamic radar cruise control
Do not use dynamic radar cruise control in any of the following situations.
Doing so may result in inappropriate speed control and could ca use an acci-
dent resulting in death or serious injury.
● Roads where there are pedestrians, cyclists, etc.
● In heavy traffic
● On roads with sharp bends
● On winding roads
● On slippery roads, such as those covered with rain, ice or snow
● On steep downhills, or where there are sudden changes between s harp up
and down gradients
Vehicle speed may exceed the set speed when driving down a stee p hill.
● At entrances to freeways and highways
● When weather conditions are bad enough that they may prevent the sen-
sors from detecting correctly (fog, snow, sandstorm, heavy rain, etc.)
● When there is rain, snow, etc. on the front surface of the radar sensor or
camera sensor
● In traffic conditions that require frequent repeated acceleration and decel-
eration
● When your vehicle is towing a trailer or during emergency towin g
● When an approach warning buzzer is heard often

388
SIENNA_OM_OM08019U_(U)
5-4. Using the other interior features
■Automatic Collision Notification
In case of either airbag deployme nt or severe rear-end collision, the
system is designed to automatically call the response center. T he
responding agent receives the v ehicle’s location and attempts to
speak with the vehicl e occupants to assess the level of emergency.
If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency, contacts the nearest eme r-
gency services provider to descr ibe the situation, and requests that
assistance be sent to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating and recovering the vehicle. Af ter filing
a police report, call the Safety Connect response center at 1-8 00-
331-4331 and follow the prompts for Safety Connect to initiate this
service.
In addition to assisting law enforcement with recovery of a sto len
vehicle, Safety-Connect-equipped vehicle location data may, und er
certain circumstances, be shared with third parties to locate y our
vehicle. Further information is available at Toyota.com.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on t he road, push the “SOS” button to
reach the Safety Connect respons e center. The answering agent
will determine your vehicle’s loca tion, assess the emergency, and
dispatch the necessary assistanc e required.
If you accidentally press the “SOS” button, tell the response-c enter
agent that you are not experiencing an emergency.
■
Enhanced Roadside Assistance
Enhanced Roadside As sistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connec t
response-center agent, who can he lp with a wide range of needs,
such as: towing, flat tire, fuel delivery, etc. For a description of the
Enhanced Roadside Assistance se rvices and their limitations,
please see the Safety Connect Te rms and Conditions, which are
available at Toyota.com.
Safety Connect services

465
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7-2. Steps to take in an emergency
7
When trouble arises
If your vehicle needs to be towed
The following may indicate a problem with your transaxle. Contact
your Toyota dealer or commercial towing service before towing.
● The engine is running but t he vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer o r commercial towing service,
using a wheel-lift type t ruck or flat bed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
2WD models: If towing your vehic le with a wheel-lift type truck
from the front, the vehicle’s rear wheels and axles must be in
good conditions. ( P. 466, 467)
If they are damaged, use a to wing dolly or flat bed truck.
AWD models: If towing your vehicle with a wheel-lift type truck ,
use a towing dolly. ( P. 466, 467)
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck

4667-2. Steps to take in an emergency
SIENNA_OM_OM08019U_(U)
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
Towing with a wheel-lift type truck
From the front (2WD models)From the front (AWD models)
Release the parking brake. Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
Using a flatbed truck

4677-2. Steps to take in an emergency
SIENNA_OM_OM08019U_(U)
7
When trouble arises
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
Do not turn the engine switch to the “LOCK” position (vehicles without a
smart key system) or off (vehicles with a smart key system).
There is a possibility that the steering wheel is locked and ca nnot be oper-
ated.
2WD models: Be sure to transport the
vehicle with the front wheels raised or
with all four wheels raised off the ground.
If the vehicle is towed with the front
wheels contacting the ground, the drive-
train and related parts may be damaged.
AWD models: Be sure to transport the
vehicle with all four wheels raised off the
ground. If the vehicle is towed with the
tires contacting the ground, the drivetrain
or related parts may be damaged, the
vehicle may fly off the truck.

4687-2. Steps to take in an emergency
SIENNA_OM_OM08019U_(U)
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate cleara nce, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or re ar.
■ Recreational towing (behind motor home, etc.)
Never dinghy tow your vehicle to prevent
causing serious damage to the Active
Torque Control 4WD system (AWD mod-
els) and transaxle. ( P. 224)

4947-2. Steps to take in an emergency
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Take out the strap and tire bag.
Place tire standing up in rear
tub, after putting the tire in the
tire bag.
Clip clasp to outboard hook.
Clip other clasp to center or
opposite hook location.
Stowing the flat tire
1
2
3
4

4957-2. Steps to take in an emergency
SIENNA_OM_OM08019U_(U)
7
When trouble arises
Pull strap to tighten and secure
tire.
Lay down the tire with the outer
side (valve stem) facing up, and
install the holding bracket.
Turn the jack handle clockwise
to raise the tire until the tire is in
the correct position as the jack
handle skips.
Stow the tools.5
Stowing the spare tire
Valve stem1
2
3

4977-2. Steps to take in an emergency
SIENNA_OM_OM08019U_(U)
7
When trouble arises
WARNING
■When using the compact spare tire
●Remember that the compact spare tire provided is specifically
designed for use with your vehicle. Do not use your compact spare tire
on another vehicle.
●Do not use more than one compact spare tire simultaneously.
●Replace the compact spare tire with a standard tire as soon as possi-
ble.
●Avoid sudden acceleration, abrupt steering, sudden braking and shift-
ing operations that cause sudden engine braking.
■When the compact spa re tire is attached
The vehicle speed may not be co rrectly detected, and the following sys-
tems may not operate correctly:
Also, not only can the following system not be utilized fully, but it may
even negatively affect the drive-train components:
• AWD system (if equipped)
■Speed limit when using the compact spare tire
Do not drive at speeds in excess of 50 mph (80 km/h) when a com pact
spare tire is installed on the vehicle.
The compact spare tire is not designed for driving at high spee ds. Fail-
ure to observe this precaution ma y lead to an accident causing death or
serious injury.
■After using the tools and jack
Before driving, make sure all t he tools and jack are securely i n place in
their storage locatio n to reduce the possibility of personal in jury during a
collision or su dden braking.
■When stowing the flat tire
●Make sure the third seats are in their original position.
●Secure it using a tire strap. Otherwise, the flat tire may fly out in case
of sudden braking or an acciden t, resulting in death or serious injury.
• ABS & Brake assist
• VSC
•TRAC
• EPS
• Automatic High Beam
• PCS (Pre-Collision system)
*: If equipped
• Dynamic radar cruise control
• LDA (Lane Departure Alert with
steering control)
*
• BSM (Blind Spot Monitor)*
• Intuitive parking assist*
• Navigation system*