emergency towing TOYOTA SIENNA HYBRID 2021 Owners Manual (in English)

21Pictorial index
■Instrument panel
Power switch ................................................... ...................P.231
Starting the hybrid system/chan ging the modes ..........P.231, 234
Emergency stop of the hybrid system ............................ ......P.459
When the hybrid system will not start .......................... ........P.501
Warning messages ..............................................................P.477
Shift lever.................................................... ........................P.238
Changing the shift position.................................... ...............P.239
Precautions against towing ..................................................P.462
When the shift lever does not move............................. ........P.240
Meters ......................................................... ..................P.97, 101
Reading the meters/adjusting the instrument panel
light .......................................................... ........P.97, 99, 101, 103
Warning lights/indicator lights ................................ ................P.92
When the warning lights come on ................................ ........P.466
Multi-information display . .................................................P.104
Display .................................................................................P.104A
B
C
D

381-1. For safe use
3Push into until a click
sound is heard.
Plate “B”
Buckle “B”
1 To release , press the
release button on .
Plate “B”
Buckle “B”
2 To release , insert the key
( P.128) or into the hole
on .
Retract the belt slowly when releas- ing and stowing the seat belt.
Plate “A”
Plate “B”
Buckle “A”
3 Insert the seat belt plates (
and ) into the holder on
the roof as shown.
Plate “A”
Plate “B”
■Emergency locking retractor
(ELR)
The retractor will lock the belt during
a sudden stop or on impact. It may
also lock if you lean forward too
quickly. A slow, easy motion will
allow the belt to extend so that you
can move around fully.
Releasing and stowing
the seat belt (for the third
center seat)
AB
A
B
A
B
A
B
A
B
C
A
B
C
A
B
A
B

781-3. Emergency assistance
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system
installed in your vehicle is a low-
power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.

ANSI (American National
Standards Institute) C95.1
[1992]
 NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
 ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
from universities, and govern-
ment health agencies and
industries reviewed the avail-
able body of research to
develop the ANSI Standard
(C95.1).
The design of Safety Connect
complies with the FCC guide-
lines in addition to those stan-
dards.
Safety information for
Safety Connect

2214-1. Before driving
4
Driving
WARNING
■Trailer towing precautions
To tow a traile r safely, use
extreme care and drive the vehi-
cle in accordance with the trailer’s
characteristics and operating con-
ditions. Failure to do so could
cause an accident resulting in
death or serious injury. Vehicle
stability and braking performance
are affected by trailer stability,
brake setting and performance,
and the hitch. Your vehicle will
handle differently when towing a
trailer.
■To avoid accident or injury
●Do not exceed the TWR,
unbraked TWR, GCWR, GVWR
or GAWR.
●Vehicles without spare tire: Do
not tow a trailer when the tire
installed is re paired with the
emergency tire puncture repair
kit.
●If the gross trailer weight is over
2000 lb. (907 kg), a sway con-
trol device with sufficient capac-
ity is required.
●Adjust the tongue weight within
the appropriate range. Place
heavier loads as close to the
trailer axle as possible.
●Do not exceed 65 mph (104
km/h), the posted towing speed
limit or the speed limit for your
trailer as set fort h in your trailer
owner’s manual, whichever is
lowest. Slow down sufficiently
before making a turn, in cross
winds, on wet or slippery sur-
face, etc. to help avoid an acci-
dent. If you experience a
vehicle-trailer instability from
reducing a certain speed, slow
down and make sure you keep
your vehicle speed under the
speed of which you experience
the instability.
●Do not make jer ky, abrupt or
sharp turns.
●Do not apply the brakes sud-
denly as you may skid, resulting
in jackknifing and loss of vehicle
control. This is especially true
on wet or slippery surfaces.
●Do not exceed the trailer hitch
assembly weight, gross vehicle
weight, gross axle weight and
trailer tongue w eight capacities.
●Do not use dynamic radar
cruise control with full-speed
range when towing.
●Slow down and downshift
before descending steep or long
downhill grades. Do not make
sudden downshifts while
descending steep or long down-
hill grades.
●Vehicle-trailer in stability is more
likely on steep long downhills.
Before descending steep or
long downhill grades, slow
down and downshift. Do not
make sudden downshifts when
descending steep or long down-
hill grades. Avoid holding the
brake pedal down too long or
applying the brakes too fre-
quently. This could cause the
brakes to overheat and result in
reduced braking efficiency.
●Vehicles with compact spare
tire: Do not tow a trailer when
the compact spare tire is
installed on your vehicle.
■When towing a trailer
Toyota recommends trailers with
brakes that conform to any appli-
cable federal and s tate/provincial
regulations.

2694-5. Using the driving support systems
4
Driving
■Enabling/disabling the pre-
collision system
The pre-collision system can be
enabled/disabled on the
screen ( P.112) of the multi-
information display.
The system is automatically
enabled each time the power
switch is turned to ON.
If the system is disabled, the
PCS warning light will turn on
and a message will be displayed
on the multi-information display.
■Changing the pre-collision
warning timing
The pre-collision warning timing
can be changed on the
screen ( P.112) of the multi-
information display.
The warning timing setting is
retained when the power switch is
turned to OFF. However, if the pre-
collision system is disabled and re-
enabled, the operation timing will
return to the default setting (mid-
dle).
WARNING
●When your vehicle is towing
another vehicle
●When transporting the vehicle
via truck, boat, train or similar
means of transportation
●When the vehicle is raised on a
lift with the hybrid system on
and the tires are allowed to
rotate freely
●When inspecting the vehicle
using a drum tester such as a
chassis dynamometer or speed-
ometer tester, or when using an
on vehicle wheel balancer
●When a strong impact is applied
to the front bumper or front
grille, due to a n accident or
other reasons
●If the vehicle cannot be driven in
a stable manner, such as when
the vehicle has been in an acci-
dent or is malfunctioning
●When the vehicle is driven in a
sporty manner or off-road
●When the tires are not properly
inflated
●When the tires are very worn
●When tires of a size other than
specified are installed
●When tire chains are installed
●When a compact spare tire or
an emergency tire puncture
repair kit is used
●If equipment (snow plow, etc.)
that may obstruct the radar sen-
sor or front camera is temporar-
ily installed to the vehicle
Changing settings of the
pre-collision system

2764-5. Using the driving support systems
WARNING
●Vehicle is driven in a construc-
tion zone.
●A spare tire, tire chains, etc. are
equipped.
●When the tires have been
excessively worn, or when the
tire inflation pressure is low.
●When your vehicle is towing a
trailer or during emergency tow-
ing
■Preventing LTA system mal-
functions and operations per-
formed by mistake
●Do not modify the headlights or
place stickers, etc. on the sur-
face of the lights.
●Do not modify the suspension
etc. If the suspension etc. needs
to be replaced, contact your
Toyota dealer.
●Do not install or place anything
on the hood or grille. Also, do
not install a grille guard (bull
bars, kangaroo bar, etc.).
●If your windshield needs
repairs, contact your Toyota
dealer.
■Conditions in which functions
may not operate properly
In the following situations, the
functions may not operate prop-
erly and the vehicle may depart
from its lane. Drive safely by
always paying careful attention to
your surroundings and operate
the steering wheel to correct the
path of the vehicle without relying
solely on the functions.
●When the follow-up cruising dis-
play is displayed ( P.281) and
the preceding vehicle changes
lanes. (Your veh icle may follow
the preceding vehicle and also
change lanes.)
●When the follow-up cruising dis-
play is displayed ( P.281) and
the preceding vehicle is sway-
ing. (Your vehicle may sway
accordingly and depart from the
lane.)
●When the follow-up cruising dis-
play is displayed ( P.281) and
the preceding vehicle departs
from its lane. (Your vehicle may
follow the preceding vehicle and
depart from the lane.)
●When the follow-up cruising dis-
play is displayed ( P.281) and
the preceding vehicle is being
driven extremely close to the
left/right lane line. (Your vehicle
may follow the preceding vehi-
cle and depart from the lane.)
●Vehicle is being driven around a
sharp curve.

2914-5. Using the driving support systems
4
Driving
This mode employs a radar to detect the presence of vehicles up to
approximately 328 ft. (100 m) ahead, determines the current vehicle-
to-vehicle following distance, and operates to maintain a suitable fol-
lowing distance from the vehicle ahead. The desired vehicle-to- vehi-
cle distance can also be set by operating the vehicle-to-vehicle
distance switch.
When driving on downhill slopes, the vehicle-to-vehicle distanc e may
become shorter.
WARNING
●When weather conditions are
bad enough that they may pre-
vent the sensors from detecting
correctly (fog, snow, sandstorm,
heavy rain, etc.)
●When there is rain, snow, etc.
on the front surface of the radar
or front camera
●In traffic conditions that require
frequent repeated acceleration
and deceleration
●When your vehicle is towing a
trailer or during emergency tow-
ing
●When an approach warning
buzzer is heard often
Driving in vehicle-to-vehicle distance control mode

4627-2. Steps to take in an emergency
7-2.Steps to take in an emergency
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your
Toyota dealer or commer-
cial towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
2WD models: If towing your
vehicle with a wheel-lift type
truck from the front, the
vehicle’s rear wheels and
axles must be in good con-
ditions. (P.462, 463)
If they are damaged, use a
towing dolly or flatbed
truck.
AWD models: If towing your
vehicle with a wheel-lift type
truck, use a towing dolly.
( P.462, 463)
WARNING
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
■When towing the vehicle
2WD models: Be sure to transport
the vehicle with th e front wheels
raised or with all four wheels
raised off the ground. If the vehi-
cle is towed with th e front wheels
contacting the ground, the drive-
train and related parts may be
damaged or electricity generated
by the operation of the motor may
cause a fire to occur depending
on the nature of the damage or
malfunction.
AWD models: Be sure to transport
the vehicle with all four wheels
raised off the ground. If the vehi-
cle is towed with th e tires contact-
ing the ground, the drivetrain or
related parts may be damaged,
the vehicle may fly off the truck, or
electricity generated by the opera-
tion of the motor may cause a fire
to occur depending on the nature
of the damage or malfunction.

4637-2. Steps to take in an emergency
7
When trouble arises
The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing. 
The hybrid system warning
message is shown on the
multi-information display and
the vehicle does not move.
 The vehicle makes an abnor-
mal sound.
From the front (2WD models)
Release the parking brake.
Turn automatic mode off.
( P.244)
From the front (AWD models)
Use a towing dolly under the
rear wheels.
NOTICE
■To prevent damage to the
vehicle when towing using a
wheel-lift type truck
●Do not tow the vehicle from the
rear when the power switch is
off. The steering lock mecha-
nism is not strong enough to
hold the front wheels straight.
●When raising the vehicle,
ensure adequate ground clear-
ance for towing at the opposite
end of the raised vehicle. With-
out adequate clearance, the
vehicle could be damaged while
being towed.
■To prevent damage to the
vehicle when towing with a
sling-type truck
Do not tow with a sling-type truck,
either from the front or rear.
■Recreational towing (behind
motor home, etc.)
Never dinghy tow your vehicle to
prevent causing serious damage
to the AWD system and transmis-
sion. ( P.230)
Situations when it is nec-
essary to contact dealers
before towing
Towing with a wheel-lift
type truck

4647-2. Steps to take in an emergency
From the rear
Use a towing dolly under the
front wheels.
When using a flatbed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner’s manual of the flatbed truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the power switch off.
NOTICE
■Towing with a sling-type
truck
Do not tow with a sling-type truck
to prevent body damage.
2WD models
AWD models
Using a flatbed truck