TOYOTA VENZA 2011 Owners Manual (in English)

5
When trouble arises
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5-2. Steps to take in an emergency
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CAUTION
■Using the tire jack
Improper use of the tire jack may lead to death or serious injuries due to
the vehicle suddenly falling off the jack.
●Do not use the tire jack for any pu
rpose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes wi th this vehicle for replacing a flat
tire.
Do not use it on other vehicles, and do not use other tire jacks for
replacing tires on this vehicle.
●Always check that the tire jack is securely set to the jack point.
●Do not raise the vehicle while someone is in it.
●When raising the vehicle, do not put an object on or under the jack.
●Do not raise the vehicle to a hei ght greater than that required to
replace the tire.
●Use a jack stand if it is necessary to get under the vehicle.
●Do not put any part of your body under the vehicle supported by a jack.
●Do not start or run the engine while your vehicle is supported by the
jack.
Take particular care when lowering the vehicle to ensure that no one
working on or near the vehicle may be injured.

582 5-2. Steps to take in an emergency
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CAUTION
■Replacing a flat tire
Observe the following precautions to reduce the risk of death or serious
injury.
●Never use oil or grease on the wheel bolts or wheel nuts.
Oil and grease may cause the wheel nuts to be excessively tightened,
leading to bolt or disc wheel damage. In addition, the oil or grease can
cause the wheel nuts to loosen and the wheel may fall off, causing a
serious accident. Remove any oil or grease from the wheel bolts or
wheel nuts.
●Have the wheel nuts tightened with a torque wrench to 76 ft•lbf (103
N•m, 10.5 kgf•m) as soon as possible after changing wheels.
Failure to follow these precautions could cause the nuts to loosen and
the wheels may fall off, which could lead to an accident causing death
or serious injury.
●Do not attach a heavily damaged wheel ornament, as it may fly off the
wheel while the vehicle is moving.

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When trouble arises
583
5-2. Steps to take in an emergency
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CAUTION
■When using the compact spare tire
●Remember that your compact spare
tire is specifically designed for
use with your vehicle. Do not use your compact spare tire on another
vehicle.
●Do not use two compact spare tires simultaneously.
●Replace the compact spare tire with a standard tire as soon as possi-
ble.
●Avoid sudden acceleration, deceleration and braking, as well as sharp
cornering.
■Speed limit when using the compact spare tire
Do not drive at speeds in excess of 50 mph (80 km/h) when a compact
spare tire is installed on the vehicle.
The compact spare tire is not designed for driving at high speeds. Failing
to observe this precaution may lead to an accident causing death or seri-
ous injury.
■When the compact spare tire is attached
The vehicle speed may not be correctly detected, and the following sys-
tems may not operate correctly:
●ABS & Brake assist
●Enhanced VSC
●TRAC
●Cruise control system
●Navigation system (if equipped)
Also, not only can the AWD system no t be utilized fully, it may actually
negatively effect the drive-train components (AWD models only).

584 5-2. Steps to take in an emergency
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NOTICE
■Do not drive the vehicle with a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a flat tire can damage the tire and the
wheel beyond repair.
■Be careful when driving over bumps with the compact spare tire
installed on the vehicle
The vehicle becomes lower when driving with the compact spare tire
compared to when driving with standard tires. Be careful when driving
over uneven road surfaces.
■Driving with tire chains and the compact spare tire
Do not fit tire chains to the compact spare tire.
Tire chains may damage the vehicle body and adversely affect driving
performance.
■When replacing the tires
●When removing or fitting the wheels, tires or the tire pressure warning
valve and transmitter, contact your Toyota dealer as the tire pressure
warning valve and transmitter may be damaged if not handled cor-
rectly.
●Replace the grommets for the tire pressure warning valves and trans-
mitters as well.
■To avoid damage to the tire pressure warning valves and transmit-
ters
When a tire is repaired with liquid se alants, the tire pressure warning
valve and transmitter may not operate properly. If a liquid sealant is
used, contact your Toyota dealer or other qualified service shop as soon
as possible. Make sure to replace the tire pressure warning valve and
transmitter when replacing the tire ( P. 507)

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When trouble arises
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5-2. Steps to take in an emergency
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If the engine will not star t
If the engine still does not start after following the correct starting
procedure (P. 159, 163) or releasing the steering lock ( P. 161,
164), confirm the following points.
■ The engine will not start even if you are carrying the correct
key.
One of the following may be the cause of the problem.
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine once more following correct starting
procedures. ( P. 159)
● There may be a malfunction in the engine immobilizer system.
(  P. 9 7 )
■ The starter motor turn over slowly, the interior lights and
headlights are dim, or the horn does not sound or sounds at
a low volume.
One of the following may be the cause of the problem.
●The battery may be discharged. ( P. 593)
● The battery terminal connec tions may be loose or corroded.

586 5-2. Steps to take in an emergency
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■The starter motor does not turn over (vehicles with smart
key system).
The engine starting system may be malfunctioning due to an
electrical problem such as an open circuit or a blown fuse. How-
ever, an interim measure is available to start the engine.
(
P. 587)
■ The starter motor does not turn over, the interior lights and
headlights do not turn on, or the horn does not sound.
One of the following may be the cause of the problem.
● One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( P. 593)
● There may be a malfunction in the steering lock system (vehi-
cles with smart key system).
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.

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When trouble arises
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5-2. Steps to take in an emergency
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Emergency start function (vehicles with smart key system)
When the engine does not start, the following steps can be used as
an interim measure to start the engine if the “ENGINE START STOP”
switch is functioning normally. Set the parking brake.
Shift the shift lever to “P”.
Set the “ENGINE START ST OP” switch to ACCESSORY
mode.
Press and hold the “ENGINE START STOP” switch for about
15 seconds while depressing the brake pedal firmly.
Even if the engine can be start ed using the above steps, the system
may be malfunctioning. Have the vehicle checked by your Toyota
dealer.
STEP1
STEP2
STEP3
STEP4

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5-2. Steps to take in an emergency
VENZA_U (OM73008U)
If the shift lever cannot be shifted from “P”
If the shift lever cannot be shifted with your foot on the brake, there
may be a problem with the shif t lock system (a system to prevent
accidental operation of the shift lever). Have the vehicle inspected by
your Toyota dealer immediately.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted.
Set the parking brake.
Vehicles with smart key system: Turn the “ENGINE START
STOP” switch to ACCESSORY mode.
Vehicles without smart key system: Turn the engine switch
to the “ACC” position.
Depress the brake pedal.
Pry the cover up with a flat-
head screwdriver or equiva-
lent.
To prevent damage to the
cover, cover the tip of the
screwdriver with a rag.
Press the shift lock override
button.
The shift lever can be shifted
while the button is pressed.
STEP1
STEP2
STEP3
STEP4
STEP5

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When trouble arises
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5-2. Steps to take in an emergency
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If you lose your keys
New genuine keys can be made by your Toyota dealer. Bring the
other key and the key number stamped on the key number plate.

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5-2. Steps to take in an emergency
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If the electronic key does not operate properly (vehicles with smar t key system)
Locking and unlocking the door s and key linked functions
Using the mechanical key
( P. 27) in order to perform
the following operations.
Locks all doors
Unlocks all doors
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 3 seconds
unlocks the other doors.
If communication between the electronic key and vehicle is inter-
rupted ( P. 28) or the electronic key cannot be used because the
battery is depleted, the smart key system and wireless remote con-
trol cannot be used. In such cases, the doors can be opened or the
engine can be started by following the procedure below.