service TOYOTA VENZA 2011 Owners Manual (in English)

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VENZA_U (OM73012U)
4-1. Maintenance and careCleaning and protecting the vehicle exterior............ 470
Cleaning and protecting the vehicle interior............. 473
4-2. Maintenance Maintenance requirements ..................... 476
General maintenance.......... 478
Emission inspection and maintenance (I/M)
programs........................... 481
4-3. Do-it-yourself maintenance Do-it-yourself service precautions ....................... 482
Hood ................................... 486
Positioning a floor jack ........ 488
Engine compartment ........... 490
Tires .................................... 506
Tire inflation pressure ......... 513
Wheels ................................ 517
Air conditioning filter............ 520
Key battery .......................... 523
Checking and replacing fuses.................. 527
Light bulbs........................... 537 5-1. Essential information
Emergency flashers............ 550
If your vehicle needs to be towed....................... 551
If you think something is wrong ............................ 555
If noise can be heard from under vehicle............ 556
Fuel pump shut off system ................. 557
Event data recorder ............ 558
5-2. Steps to take in an emergency If a warning light turns on or a warning buzzer
sounds... .......................... 560
If a warning message is displayed ...................... 575
If you have a flat tire ........... 576
If the engine will not start ...................... 587
If the shift lever cannot be shifted from “P”............ 590
If you lose your keys........... 591
If the electronic key does not operate properly
(vehicles with smart key
system)............................. 592
If the battery is discharged........................ 595
If your vehicle overheats .... 600
If the vehicle becomes stuck ................. 603
If your vehicle has to be stopped
in an emergency............... 605
4Maintenance and care5When trouble arises

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VENZA_U (OM73012U)
Installation of a mobile two-way radio systemAs the installation of a mobile two- way radio system in your vehicle
could affect electronic systems such as the multi-port fuel injection
system/sequential multi-port fuel in jection system, cruise control sys-
tem, anti-lock brake system, SRS airbag system and seat belt preten-
sioner system, be sure to check with your Toyota dealer for
precautionary measures or special instructions regarding installation.
Unwanted noise may occur in the reception of the mobile two-way
radio.
Scrapping of your Toyota
The SRS airbag and seat belt pret ensioner devices in your Toyota
contain explosive chemic als. If the vehicle is scrapped with the air-
bags and seat belt pretensioners left as they are, this may cause an
accident such as fire. Be sure to have the systems of the SRS airbag
and seat belt pretensioner removed and disposed of by a qualified
service shop or by your Toyota dealer before you scrap your vehicle.
Perchlorate Material
Special handling may apply,
See www.dtsc.ca.gov/hazar douswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These
components may include airbag, seat belt pretensioners, and wire-
less remote control batteries.

232 2-5. Driving information
VENZA_U (OM73012U)
Off-road drivingYour vehicle is not designed to be driven off-road. However, in the
event that off-road driving cannot be avoided, please observe the fol-
lowing precautions to help avoid the areas prohibited to vehicles.
● Drive your vehicle only in areas wh ere off-road vehicles are permit-
ted to travel.
● Respect private property. Get owner’s permission before entering
private property.
● Do not enter areas that are closed. Honor gates, barriers and signs
that restrict travel.
● Stay on established roads. When conditions are wet, driving tech-
niques should be changed or trav el delayed to prevent damage to
roads.
■ Additional information for off-road driving
For owners in U.S. mainland, Hawaii and Puerto Rico:
To obtain additional information pertaini ng to driving your vehicle off-road,
consult the following organizations.
● State and Local Parks and Recreation Departments
● State Motor Vehicle Bureau
● Recreational Vehicle Clubs
● U.S. Forest Service and Bureau of Land Management

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2-5. Driving information
VENZA_U (OM73012U)
Winter driving tips
Carry out the necessary preparations and inspections before driving
the vehicle in winter. Always drive the vehicle in a manner appropri-
ate to the prevailing weather conditions.
■ Pre-winter preparations
●Use fluids that are appropriate to the prevailing outside tem-
peratures.
• Engine oil
• Engine coolant
• Washer fluid
● Have a service technician inspect the level and specific grav-
ity of battery electrolyte.
● Have the vehicle fitted with four snow tires or purchase a set
of tire chains for the front tires (do not fit tire chains on to the
rear tires).
Ensure that all tires are the same size and brand, and that chains
match the size of the tires.

290 3-2. Using the audio system
VENZA_U (OM73012U)
■Reception sensitivity
● Maintaining perfect radio reception at all times is difficult due to the con-
tinually changing position of the antenna, differences in signal strength
and surrounding objects, such as trains, transmitters, etc.
● The radio antenna is mounted inside the rear window. To maintain clear
radio reception, do not attach metallic window tinting or other metallic
objects to the antenna wire mounted inside the rear window.
■ Receiving XM
® Satellite Radio
An XM
® Satellite Radio is a tuner designed exclusively to receive broadcasts
provided under a separate subscription. Availability is limited to the 48 con-
tiguous states and some Canadian provinces.
● XM
® subscriptions
For detailed information about XM® Satellite Radio or to subscribe:
U.S.A–
Visit on the web at www.xmradio.com
or call 1-800-967-2346.
Canada–
Visit on the web at www.xmradio.ca
or call 1-877-438-9677.
● Radio ID
You will need the radio ID when activating XM
® service or reporting a
problem. Select “CH000” using or , and the
receiver’s 8-character ID number will appear.
● Satellite tuner
The tuner supports only Audio Services (Music and Talk) and the accom-
panying Text Information of XM
® Satellite Radio.

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Interior features
VENZA_U (OM73012U)
3-5. Using the hands-free system (for cellular phone)
Hands-free system (for cellular phone)
: If equipped
■Conditions aff ecting operation
The hands-free phone system may not operate normally in the following situ-
ations:
● The cellular phone is turned off, or located outside the service area.
● The cellular phone has a low battery.
● The cellular phone is not connected to the system.
● The cellular phone is behind the seat or in the glove box, or metal mate-
rial covers or touches the phone.
■ When transferring ownership of the vehicle
Be sure to initialize the system to prevent the personal data from being
improperly accessed.
This system supports Bluetooth®, which allows you to make or
receive calls without using cables to connect a cellular phone and
the system, and without oper ating the cellular phone.
With navigation system
Owners of models equipped with a navigation system should
refer to the “Navigation System Owner’s Manual”.
Without navig ation system
TitlePage
Using the hands-free systemP. 394
Making a phone callP. 403
Setting a cellular phoneP. 409
Security and system setupP. 416
Using the phone bookP. 421

392 3-5. Using the hands-free system (for cellular phone)
VENZA_U (OM73012U)
■About Bluetooth®
■Compatible models
Compatible with HFP (Hands Free Profile) Ver. 1.0 and OPP (Object Push
Profile) Ver. 1.1.
If your cellular phone does not support HFP, you cannot enter the Bluetooth
®
phone, and take OPP service individually.
■ Certification for the hands-free system
FCC ID: ACJ932C5ZZZ035
IC ID: 216J-C5ZZZ035
MADE IN MEXICO
This device complies with Part 15 of the FCC Rules and RSS-210 Rules.
Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Bluetooth is a registered trademark of
Bluetooth SIG. Inc.

Maintenance and care4
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VENZA_U (OM73012U)
4-1. Maintenance and careCleaning and protecting the vehicle exterior ......... 470
Cleaning and protecting the vehicle interior .......... 473
4-2. Maintenance Maintenance requirements .................. 476
General maintenance....... 478
Emission inspection and maintenance (I/M)
programs ........................ 481
4-3. Do-it-yourself maintenance Do-it-yourself service precautions .................... 482
Hood ................................ 486
Positioning a floor jack ..... 488
Engine compartment ........ 490
Tires ................................. 506
Tire inflation pressure ...... 513
Wheels ............................. 517
Air conditioning filter......... 520
Key battery ....................... 523
Checking and replacing fuses ............... 527
Light bulbs........................ 537

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4-2. Maintenance
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Maintenance and care
VENZA_U (OM73012U)
■
Allow inspection and repairs to be performed by a Toyota dealer
● Toyota technicians are well-trained specialists and are kept up to date
with the latest service information. They are well informed about the
operations of all systems on your vehicle.
● Keep a copy of the repair order. It proves that the maintenance that has
been performed is under warranty coverage. If any problem should arise
while your vehicle is under warranty, your Toyota dealer will promptly
take care of it.
CAUTION
■Warning in handling of battery, oils, fuels, and fluids
● Engine exhaust, some of its constituents, and a wide variety of automobile
components contain or emit chemicals known to the State of California to
cause cancer and birth defects and other reproductive harm. Work in a
well ventilated area.
● Oils, fuels and fluids contained in vehicles as well as waste produced by
component wear contain or emit chemicals known to the State of Califor-
nia to cause cancer and birth defects or other reproductive harm. Avoid
exposure and wash any affected area immediately.
● Battery posts, terminals and related accessories contain lead and lead
compounds which are known to cause brain damage. Wash your hands
after handling. ( P. 502)

478
4-2. Maintenance
VENZA_U (OM73012U)
General maintenance
Engine compartment
ItemsCheck points
Battery • Maintenance-free ( P. 502)
Brake fluid • At the correct level? ( P. 500)
Engine coolant • At the correct level? ( P. 497)
Engine oil • At the correct level? ( P. 492)
Exhaust system • No fumes or strange sounds?
Radiator/condenser/hoses • Not blocked with foreign matter?
(P. 499)
Washer fluid • At the correct level? ( P. 505)
Listed below are the general maintenance items that should be
performed at the intervals specified in the “Scheduled Maintenance
Guide”, “Owner’s Manual Supplement ”. It is recommended that any
problem you notice should be brought to the attention of your
Toyota dealer or qualified service shop for advice.