phone TOYOTA VENZA 2011 Warranties & Maintenance Guides (in English)

warranty &
M
aIn
t
En
an
C
E GUIDE
www.to\fota.com
If your name or address has changed
or you purchased your Toyota as a
used \fehicle, please complete and
mail the attached card, e\fen if your
\barranty co\ferage has expired. This
\bill enable Toyota to contact you \bith
important product or safety updates
concerning your \fehicle. If the card
is no longer attached, please call the
Toyota Customer Experience Center
at (800) 331-4331.
\b\b5\b5-11wM G-VEnP
rinted
in U.S.a.
9 /1\b
\b9-tC
S-\b3868
Venza
2
\b11
Check one:

Same owner, name and/or address has changed

\few owner, purchased veh\bcle used

Same owner, add\bt\bonal dr\bver who should rece\bve product/safety updates
Mr.

Mrs.

Ms.

M\bss

Dr.
F\brst name M.I.Last name
Company name
Street address or P.O. Box Apt. or su\bte number
C\btyStateZ\bp code
–
Th\bs \bnformat\bon \bs obta\bned solely for the use of Toyota Motor Sales, U.S.A., Inc.
Toyota occas\bonally sends spec\bal promot\bonal offers to reg\bstered owners. Check here \bf you prefer not to rece\bve these offers.
Veh\bcle Ident\bf\bcat\bon \fumber (requ\bred to process change)
Mo.

Day

Year
//
Effect\bve date of
th\bs \bnformat\bon
Pr\bmary phone number– –
Alternate phone number––
E-ma\bl address
E V V
Own
Er
Inf
Or
ma
T
IO
n
Chang
E f
O
r
m
Check here \bf
address below
\bs for company
09-TCS-03868_WarrMaintGuide_Venza_1_1F_lm.indd 19/13/10 8:28 PM

JOBNAME: 317533-2011-ven-toyw PAGE: 14 SESS: 11 OUTPUT: Mon Sep 13 18:18:36 2010
/tweddle/toyota/sched-maint/317533-en-ven/wg
Maintenance Expense
Normal maintenance services such as:
•Engine tune-ups
• Replacement of fluids and filters
• Lubrication
• Cleaning and polishing
• Replacement of spark plugs and fuses
• Replacement of worn wiper blades,
brake

pads/linings and clutch linings
Vehicles With Altered Odometer
Failure of a vehicle on which the odometer
has been altered so that actual vehicle
mileage cannot be readily determined.
Salvage or Total-Loss Vehicles
Any vehicle that has ever been issued a
“salvage” title or similar title under any
state’s law; or has ever been declared a
“total loss” or equivalent by a financial
institution or insurer, such as by payment
for a claim in lieu of repairs because the
cost of repairs exceeded the cash value of
the vehicle. This exclusion does not apply
to the emission control warranties.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure. Such
damages include but are not limited to
inconvenience; the cost of transportation,
telephone calls and lodging; the loss of
personal or commercial property; and the
loss of pay or revenue.
Disclaimer of Extra Expenses and
Damages
The performance of necessary repairs
and adjustments is the exclusive
remedy under this warranty or any
implied warranty. Toyota does not
authorize any person to create for it
any other obligation or liability in
connection with this vehicle. Toyota
shall not be liable for incidental or
consequential damages resulting from
breach of this written warranty or any
implied warranty. Any implied warranty
of merchantability or fitness for a
particular purpose is limited to the
duration of this written warranty,
except in states where this limitation is
not allowed.
New Vehicle Limited Warranty
WARRANTY
14Your Warranties in Detail

JOBNAME: 317533-2011-ven-toyw PAGE: 28 SESS: 11 OUTPUT: Mon Sep 13 18:18:36 2010
/tweddle/toyota/sched-maint/317533-en-ven/wg
OBTAINING WARRANTY
SERVICE
The tires that come as original equipment
on your vehicle are warranted by their
manufacturer and not Toyota. A separate
warranty statement for the tires is in your
glove box.
To obtain service for a tire defect, take the
tire to an authorized dealer of the tire
manufacturer. (Refer to your local phone
directory for dealer locations.) Your Toyota
dealer may also be able to assist you in
obtaining warranty service from the
manufacturer.
For additional warranty information or
service assistance, contact the tire
manufacturer directly.
ORIGINAL EQUIPMENT
TIRE MANUFACTURERS
Bridgestone/Firestone
535 Marriott Drive
Nashville, TN 37214
Bridgestone: (800) 847-3272
Firestone: (800) 356-4644
Goodyear Tire and Rubber Co.
1144 East Market Street
Akron, OH 44316
(800) 321-2136
Michelin North America
One Park Way South
P.O. Box 19001
Greenville, SC 29602
(800) 847-3435
Toyo Tire (U.S.A.) Corporation
6261 Katella Ave., Suite 2B
Cypress, CA 90630
(800) 442-8696
Tire Limited Warranty
WARRANTY
28Your Warranties in Detail

JOBNAME: 317533-2011-ven-toyw PAGE: 55 SESS: 11 OUTPUT: Mon Sep 13 18:18:36 2010
/tweddle/toyota/sched-maint/317533-en-ven/wg
Model
In-service date
Selling dealership
Key number
Body style
Mileage at delivery
Selling dealership phone number
Vehicle Identification Number
Vehicle Identification
MAINTENANCE
Maintenance Log55