service TOYOTA VENZA 2014 Owners Manual (in English)

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4-1. Maintenance and careCleaning and protecting the vehicle exterior............ 346
Cleaning and protecting the vehicle interior............. 349
4-2. Maintenance Maintenance requirements ..................... 352
General maintenance.......... 355
Emission inspection and maintenance (I/M)
programs........................... 358
4-3. Do-it-yourself maintenance Do-it-yourself service precautions ....................... 359
Hood ................................... 363
Positioning a floor jack ........ 365
Engine compartment ........... 367
Tires .................................... 382
Tire inflation pressure ......... 389
Wheels ................................ 393
Air conditioning filter............ 396
Key battery .......................... 399
Checking and replacing fuses ................................. 403
Light bulbs........................... 413 5-1. Essential information
Emergency flashers............ 430
If your vehicle needs to be towed....................... 431
If you think something is wrong ............................ 435
If noise can be heard from under vehicle............ 436
Fuel pump shut off system .............................. 437
5-2. Steps to take in an emergency If a warning light turns on or a warning buzzer
sounds.............................. 438
If a warning message is displayed .......................... 452
If you have a flat tire ........... 453
If the engine will not start ............................ 464
If the shift lever cannot be shifted from “P”................. 467
If you lose your keys........... 468
If the electronic key does not operate properly
(vehicles with smart key
system)............................. 469
If the battery is discharged........................ 472
If your vehicle overheats ......................... 477
If the vehicle becomes stuck ................................. 480
If your vehicle has to be stopped in an
emergency ....................... 482
4Maintenance and care5When trouble arises

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●Disclosure of the EDR data
Toyota will not disclose the data recorded in an EDR to a third party except
when:
• An agreement from the vehicle’s owner (or the lessee for a leased vehicle) is obtained
• In response to an official request by the police, a court of law or a govern- ment agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without disclosing information about the specific vehicle or vehicle owner
Scrapping of your Toyota
The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota
dealer before you scrap your vehicle.
Perchlorate Material
Special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.

248 2-5. Driving information
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Off-road drivingYour vehicle is not designed to be driven off-road. However, in the
event that off-road driving cannot be avoided, please observe the fol-
lowing precautions to help avoid the areas prohibited to vehicles.
● Drive your vehicle only in areas wh ere off-road vehicles are permit-
ted to travel.
● Respect private property. Get owner’s permission before entering
private property.
● Do not enter areas that are closed. Honor gates, barriers and signs
that restrict travel.
● Stay on established roads. When conditions are wet, driving tech-
niques should be changed or trav el delayed to prevent damage to
roads.
■ Additional information for off-road driving
For owners in U.S. mainland, Hawaii and Puerto Rico:
To obtain additional information pertaini ng to driving your vehicle off-road,
consult the following organizations.
● State and Local Parks and Recreation Departments
● State Motor Vehicle Bureau
● Recreational Vehicle Clubs
● U.S. Forest Service and Bureau of Land Management

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2-5. Driving information
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Winter driving tips
Carry out the necessary preparations and inspections before driving
the vehicle in winter. Always drive the vehicle in a manner appropri-
ate to the prevailing weather conditions.
■ Pre-winter preparations
●Use fluids that are appropriate to the prevailing outside tem-
peratures.
• Engine oil
• Engine coolant
• Washer fluid
● Have a service technician inspect the condition of the battery.
● Have the vehicle fitted with four snow tires or purchase a set
of tire chains for the front tires (do not fit tire chains on to the
rear tires).
Ensure that all tires are the same size and brand, and that chains
match the size of the tires.

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2-5. Driving information
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When driving
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Weight limits
● The gross trailer weight must never exceed TWR described in the
table. ( P. 270)
● The gross combination weight must never exceed the GCWR
described in the table. ( P. 270)
●The gross vehicle weight must
never exceed the GVWR indi-
cated on the Certification
Label.
● The gross axle weight on each
axle must never exceed the
GAWR indicated on the Certi-
fication Label.
● If the gross trailer weight is over the unbraked TWR, trailer service
brakes are required.
● Vehicles with a towing package: If the gross trailer weight is over
2000 lbs. (907 kg), a sway control device with sufficient capacity is
required.

Maintenance and care4
345
VENZA_OM_OM73019U_(U)
4-1. Maintenance and careCleaning and protecting the vehicle exterior ......... 346
Cleaning and protecting the vehicle interior .......... 349
4-2. Maintenance Maintenance requirements .................. 352
General maintenance....... 355
Emission inspection and maintenance (I/M)
programs........................ 358
4-3. Do-it-yourself maintenance Do-it-yourself service precautions .................... 359
Hood ................................ 363
Positioning a floor jack ................................ 365
Engine compartment ........ 367
Tires ................................. 382
Tire inflation pressure ...... 389
Wheels ............................. 393
Air conditioning filter......... 396
Key battery ....................... 399
Checking and replacing fuses .............................. 403
Light bulbs........................ 413

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4-2. Maintenance
4
Maintenance and care
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■
Reset the maintenance data (U.S.A. only)
After the required maintenance is preformed according to the maintenance
schedule, please reset the maintenance data.
To reset the data, follow the procedures described below:
Switch the display to the trip meter A when the engine is running.
(P. 187)
Vehicles with smart key system:
Turn the “ENGINE START STOP” switch off.
Vehicles without smart key system:
Turn the engine switch to the “LOCK” position.
Vehicles with smart key system:
While pressing the trip meter reset button, set the “ENGINE START
STOP” switch to IGNITION ON mode (but do not start the engine
because otherwise the reset mode will be canceled). Continue to
press and hold the trip meter reset button until the trip meter dis-
plays “000000”.
Vehicles without smart key system:
While pressing the trip meter reset button, set the engine switch to
“ON” position (but do not start the engine because otherwise the
reset mode will be canceled). Continue to press and hold the trip
meter reset button until the trip meter displays “000000”.
■ Allow inspection and repairs to be performed by a Toyota dealer
● Toyota technicians are well-trained specialists and are kept up to date
with the latest service information. They are well informed about the
operations of all systems on your vehicle.
● Keep a copy of the repair order. It proves that the maintenance that has
been performed is under warranty coverage. If any problem should arise
while your vehicle is under warranty, your Toyota dealer will promptly
take care of it.
STEP1
STEP2
STEP3

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4-2. Maintenance
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Maintenance and care
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General maintenance
Engine compartment
ItemsCheck points
Battery • Maintenance-free ( P. 378)
Brake fluid • At the correct level? (P. 376)
Engine coolant • At the correct level? (P. 373)
Engine oil • At the correct level? (P. 369)
Exhaust system • No fumes or strange sounds?
Radiator/condenser/hoses • Not blocked with foreign matter?
(P. 375)
Washer fluid • At the correct level? (P. 381)
Listed below are the general maintenance items that should be
performed at the intervals specified in the “Scheduled Maintenance
Guide”, “Owner’s Manual Supplement ”. It is recommended that any
problem you notice should be brought to the attention of your
Toyota dealer or qualified service shop for advice.

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4-2. Maintenance
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Emission inspection and maintenance (I/M) programs
Some states have vehicle emission inspection programs which
include OBD (On Board Diagnostics) checks. The OBD system moni-
tors the operation of the emission control system.
■If the malfunction indicator lamp comes on
The OBD system determines that a problem exists somewhere
in the emission control system. Your vehicle may not pass the I/
M test and may need to be repaired. Contact your Toyota dealer
to service the vehicle.
■ Your vehicle may not pass the I/M test:
●When the battery is disconnected or discharged
Readiness codes that are se t during ordinary driving are
erased.
Also, depending on your driving habits, the readiness codes
may not be completely set.
● When the fuel tank cap is loose
The malfunction indicator lamp comes on as a temporary mal-
function and your vehicle may not pass the I/M test.
■ When the malfunction indicator lamp goes off after several
driving trips
The error code in the OBD system will not be cleared unless the
vehicle is driven 40 or more times.
■ If your vehicle does not pass the I/M test
Contact your Toyota dealer to prepare the vehicle for re-testing.

372 4-3. Do-it-yourself maintenance
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■Engine oil consumption
A certain amount of engine oil will be consumed while driving. In the follow-
ing situations, oil consumption may increase, and engine oil may need to be
refilled in between oil maintenance intervals.
●When the engine is new, for example directly after purchasing the vehicle
or after replacing the engine
● If low quality oil or oil of an inappropriate viscosity is used
● When driving at high engine speeds or with a heavy load, when towing,
or when driving while accelerating or decelerating frequently
● When leaving the engine idling for a long time, or when driving frequently
through heavy traffic
CAUTION
■Used engine oil
●Used engine oil contains potentially harmful contaminants which may
cause skin disorders such as inflammation or skin cancer, so care should
be taken to avoid prolonged and repeated contact. To remove used engine
oil from your skin, wash thoroughly with soap and water.
● Dispose of used oil and filters only in a safe and acceptable manner. Do
not dispose of used oil and filters in household trash, in sewers or onto the
ground.
Call your Toyota dealer, service station or auto parts store for information
concerning recycling or disposal.
● Do not leave used engine oil within the reach of children.