key TOYOTA VENZA 2016 Owners Manual

When trouble arises
5
553
VENZA_OM_OM73030U_(U) 5-1. Essential information
Emergency flashers ......... 554
If your vehicle needs
to be towed .................... 555
If you think something
is wrong ......................... 561
Fuel pump shut off
system ........................... 563 5-2. Steps to take in an
emergency
If a warning light turns
on or a warning
buzzer sounds... ........... 564
If a warning message is
displayed........................ 578
If you have a flat tire......... 579
If the engine will
not start .......................... 590
If the shift lever cannot
be shifted from “P” ......... 593
If you lose your keys ........ 594
If the electronic key does
not operate properly
(vehicles with smart
key system).................... 595
If the battery is
discharged ..................... 598
If your vehicle
overheats ....................... 603
If the vehicle becomes
stuck .............................. 606
If your vehicle has
to be stopped in an
emergency ..................... 608

5
When trouble arises
5595-1. Essential information
VENZA_OM_OM73030U_(U) CAUTION■ While towing
● When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple and cause serious damage.
● Vehicles with smart key system:
Do not turn the “ENGINE START STOP” switch off.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
Vehicles without smart key system:
Do not turn the engine switch to the “LOCK” position.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.

5
When trouble arises
5635-1. Essential information
VENZA_OM_OM73030U_(U) Fuel pump shut off system Follow the procedure below to restart the engine after the system is
activated.
Vehicles with smart key system
Turn the “ENGINE START STOP” switch to ACCESSORY mode
or off.
Restart the engine.
Vehicles without smart key system
Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
NOTICE■ Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked on to the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.To minimize the risk of fuel leakage when the engine stalls or an air-
bag inflates upon collision, the fuel pump shut off system stops sup-
plying fuel to the engine. STEP 1
STEP 2
STEP 1
STEP 2

5705-2. Steps to take in an emergency
VENZA_OM_OM73030U_(U) Follow the correction procedures. (smart key system)
After taking the specified steps to correct the suspected problem,
check that the warning light turns off. Interior
buzzer Exterior
buzzer Warning
light Warning light/Details Correction
procedure
Once —
(Comes on
for 8 sec-
onds.) Smart key system
warning light
Indicates that the
electronic key is not
present when
attempting to start
the engine. Confirm the
location of
the elec-
tronic key
* .
Once 3 times Smart key system
warning light
Indicates that a
door other than the
driver’s door has
been opened or
closed with the
“ENGINE START
STOP” switch in
any mode other
than off and the
electronic key out-
side of the detec-
tion area. Confirm the
location of
the elec-
tronic key.

5
When trouble arises
5715-2. Steps to take in an emergency
VENZA_OM_OM73030U_(U) * : If the engine does not start when the electronic key is inside the vehicle, the
electronic key battery may be depleted or there may be difficulties receiving
the signal from the key. (  P. 596)Interior
buzzer Exterior
buzzer Warning
light Warning light/Details Correction
procedure
Once 3 times Smart key system
warning light
Indicates that the
driver’s door has
been opened or
closed with the shift
lever in “P”, the
“ENGINE START
STOP” switch in
any mode other
than off and the
electronic key out-
side of the detec-
tion area. Turn the
“ENGINE
START
STOP”
switch off
or confirm
the loca-
tion of the
electronic
key.
Continuous Continuous Smart key system
warning light
Indicates that the
driver’s door has
been opened or
closed with the shift
lever not in “P”, the
“ENGINE START
STOP” switch in
any mode other
than off and the
electronic key out-
side of the detec-
tion area. • Shift the
shift lever
to “P”.
• Confirm the
location of
the elec-
tronic key.

5725-2. Steps to take in an emergency
VENZA_OM_OM73030U_(U) ■ If the malfunction indicator lamp comes on while driving
First check the following:
● Is the fuel empty?
If it is, fill the fuel tank immediately.
● Is the fuel tank cap loose?
If it is, tighten it securely.
The malfunction indicator lamp will go off after taking several driving trips.
If the malfunction indicator lamp does not go off even after several trips, con-
tact your Toyota dealer as soon as possible.
■ Key reminder buzzer (vehic les without smart key system)
The buzzer indicates that the key has not been removed with the engine off
and the driver’s door opened.
■ Open moon roof warning buzzer
The buzzer indicates that the moon roof is not fully closed with the engine off
and the driver’s door opened.
■ Front passenger detect ion sensor and passenger seat belt reminder
● If luggage is placed on the front passenger seat, the front passenger
detection sensor may cause the warning light to flash, even if a passen-
ger is not sitting in the seat.
● If a cushion is placed on the seat, the sensor may not detect a passen-
ger, and the warning light may not operate properly.
■ Electric power steering system warning light
When the battery charge becomes insufficient or the voltage temporarily
drops, the electric power steering system warning light may come on.

5
When trouble arises
5755-2. Steps to take in an emergency
VENZA_OM_OM73030U_(U) ■
If the tire pressure warning light frequently comes on after blinking
for 1 minute
Vehicles with smart key system
If the tire pressure warning light frequently comes on after blinking for
1 minute when the “ENGINE START ST OP” switch is turned to IGNI-
TION ON mode, have it checked by your Toyota dealer.
Vehicles without smart key system
If the tire pressure warning light comes on after blinking 1 minute fre-
quently when the engine switch is tu rned to the “ON” position, have it
checked by your Toyota dealer.
CAUTION■
When the electric power steering system warning light comes on
The steering wheel may become extrem ely heavy. If the steering wheel
becomes heavier than usual when operating, hold firmly and operate
using more force than usual.■
If the tire pressure warning light comes on
Be sure to observe the following precautions. Failure to do so could
cause loss of vehicle control and result in death or serious injury. ●
Stop your vehicle in a safe place as soon as possible. Adjust the tire
inflation pressure immediately. ●
If the tire pressure warning light comes on even after tire inflation pres-
sure adjustment, it is pr obable that you have a flat tire. Check the tires.
If the tire is flat, change to the spare tire and have the flat tire repaired
by the nearest Toyota dealer.
●
Avoid abrupt maneuvering and braking. If the vehicle tires deteriorate,
you could lose control of the steering wheel or the brakes.

5905-2. Steps to take in an emergency
VENZA_OM_OM73030U_(U)If the engine will not star t If the engine still does not start after following the correct starting
procedure (  P. 173, 177) or releasing the steering lock (  P. 175,
178), confirm the following points.
■ The engine will not start even if you are carrying the correct
key.
One of the following may be the cause of the problem.
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine once more following correct starting
procedures. (  P. 173, 177)
● There may be a malfunction in the engine immobilizer system.
(  P. 109)
■ The starter motor turn over slowly, the interior lights and
headlights are dim, or the horn does not sound or sounds at
a low volume.
One of the following may be the cause of the problem.
● The battery may be discharged. (  P. 598)
● The battery terminal connec tions may be loose or corroded.

5
When trouble arises
5915-2. Steps to take in an emergency
VENZA_OM_OM73030U_(U) ■ The starter motor does not turn over (vehicles with smart
key system).
The engine starting system may be malfunctioning due to an
electrical problem such as an open circuit or a blown fuse. How-
ever, an interim measure is available to start the engine.
( 
P. 592)
■ The starter motor does not turn over, the interior lights and
headlights do not turn on, or the horn does not sound.
One of the following may be the cause of the problem.
● One or both of the battery terminals may be disconnected.
● The battery may be discharged. (  P. 598)
● There may be a malfunction in the steering lock system (vehi-
cles with smart key system). Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.

5925-2. Steps to take in an emergency
VENZA_OM_OM73030U_(U) Emergency start function (vehicles with smart key system)
When the engine does not start, the following steps can be used as
an interim measure to start the engine if the “ENGINE START STOP”
switch is functioning normally.
Set the parking brake.
Shift the shift lever to “P”.
Set the “ENGINE START ST OP” switch to ACCESSORY
mode.
Press and hold the “ENGINE START STOP” switch for about
15 seconds while depressing the brake pedal firmly.
Even if the engine can be start ed using the above st eps, the system
may be malfunctioning. Have the vehicle checked by your Toyota
dealer. STEP 1
STEP 2
STEP 3
STEP 4