stop start TOYOTA VENZA HYBRID 2021 (in English) Owner's Manual

1443-2. Opening, closing and locking the doors
WARNING
■Back door closer
●In the event that the back door
is left slightly open, the back
door closer will automatically
close it to the fully closed posi-
tion. It takes several seconds
before the back door closer
begins to operate. Be careful
not to catch fingers or anything
else in the back door, as this
may cause bone fractures or
other serious injuries.
●Use caution when using the
back door closer as it still oper-
ates when the power back door
system is canceled.
■Power back door
Observe the following precautions
when operating the power back
door.
Failure to do so may cause death
or serious injury.
●Check the safety of the sur-
rounding area to make sure
there are no obstacles or any-
thing that could cause any of
your belongings to get caught.
●If anyone is in the vicinity, make
sure they are safe and let them
know that the back door is
about to open or close.
●If the power back door system is
turned off while the back door is
operating automatically, the
automatic operation is stopped.
The back door then has to be
operated manually. Take extra
care when on an incline, as the
back door may open or close
unexpectedly.
●If the operating conditions of the
power back door are no longer
met, a buzzer may sound and
the back door may stop opening
or closing. The ba ck door then
has to be operated manually.
Take extra care when on an
incline, as the back door may
open or close abruptly.
●On an incline, the back door
may suddenly shut after it
opens. Make sure the back door
is fully open and secure.
●In the following si tuations, the
power back door may detect an
abnormality and automatic
operation may be stopped. In
this case, the back door has to
be operated manually. Take
extra care when on an incline,
as the back door may open or
close abruptly.
• When the back door contacts an obstacle
• When the 12-volt battery volt- age suddenly drops, such as
when the power switch is turned
to ON or the hybrid system is
started during automatic opera-
tion

1483-2. Opening, closing and locking the doors
that position.
■Canceling the adjusted open
position of the back door
Press and hold the switch on
the lower part of t he back door for
approximately 7 seconds.
After the buzzer sounds 4 times, it
sounds twice more. When the
power back door do es the opening
operation the next time, the door will
open to the initial settings position.
■Customization
The opening position can be set
with the multi-information display.
(  P.100, 111)
Priority for the stop position is given
to the last position set by either the
switch on the lower part of the
back door or multi-information dis-
play.
■Antenna location
Antennas outside the cabin
(front)
Antennas outside the cabin
(rear) (if equipped)
Antenna outside the luggage
compartment
Antennas inside the cabin
Smart key system
The following operations
can be performed simply by
carrying the electronic key
on your person, for example
in your pocket. The driver
should always carry the
electronic key.
 Locks and unlocks the
doors ( P.131)
 Locks and unlocks the back
door ( P.137)
 Starts the hybrid system
( P.196)
A
B
C
D

1503-2. Opening, closing and locking the doors
mechanical key, to unlock the
doors.
■Turning an electronic key to
battery-saving mode
●When battery-saving mode is set,
battery depletion is minimized by
stopping the electronic key from
receiving radio waves.
Press twice while pressing
and holding .
Confirm that the electronic key indi-
cator flashes 4 times.
While the battery-saving mode is
set, the smart key system cannot be
used. To cancel the function, press
any of the electronic key buttons.
●Electronic keys that will not be
used for long periods of time can
be set to the battery-saving mode
in advance.
■Conditions affecting operation
The smart key system uses weak
radio waves. In the following situa-
tions, the communication between
the electronic key and the vehicle
may be affected, preventing the
smart key system, wireless remote
control and immobilizer system from
operating properly.
●When the electronic key battery is
depleted
●Near a TV tower, electric power
plant, gas station , radio station,
large display, airpo rt or other facil-
ity that generates strong radio
waves or electrical noise
●When the electronic key is in con-
tact with, or is covered by the fol- lowing metallic objects
• Cards to which aluminum foil is
attached
• Cigarette boxes that have alumi- num foil inside
• Metallic wallets or bags
•Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless key (that
emits radio waves) is being used
nearby
●When carrying the electronic key
together with the following devices
that emit radio waves
• Portable radio, cellular phone,
cordless phone or other wireless
communication devices
• Another vehicle’s electronic key or
a wireless key that emits radio
waves
• Personal computers or personal
digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint wit h a metallic con-
tent or metallic objects are
attached to the rear window
●When the electronic key is placed
near a battery charger or elec-
tronic devices
●When the vehicle is parked in a
pay parking spot where radio
waves are emitted.
If the doors cannot be
locked/unlocked using the smart key
system, lock/unlock the doors by
performing any of the following:
●Bring the electronic key close to
either front door handle and oper-
ate the entry function.
●Operate the wireless remote con-
trol.
If the doors cannot be
locked/unlocked using the above
methods, use the mechanical key.
(  P.130)
If the hybrid system cannot be
started using the smart key system,
refer to P.468.

1523-2. Opening, closing and locking the doors
■When the vehicle is not driven
for extended periods
●To prevent theft of the vehicle, do
not leave the electronic key within
6 ft. (2 m) of the vehicle.
●The smart key system can be
deactivated in advance. ( P.505)
●Battery-saving mode can reduce
the power consumption of elec-
tronic keys. ( P.150)
■To operate the system properly
Make sure to carry the electronic
key when operating the system. Do
not get the electronic key too close
to the vehicle when operating the
system from the ou tside of the vehi-
cle.
Depending on the position and hold-
ing condition of the electronic key,
the key may not be detected cor-
rectly and the system may not oper-
ate properly. (The alarm may go off
accidentally, or the door lock pre-
vention may not operate.)
■If the smart key system does
not operate properly
●Locking and unlocking the doors:
Use the mechanical key.
(  P.467)
●Starting the hybrid system:
P.468
■Customization
Settings (e.g. smart key system)
can be changed.
(Customizable features: P.505)
If the smart key system has been
deactivated in a customized setting,
refer to the explanations for the fol-
lowing operations.
●Locking and unlocking the doors:
Use the wireless remote control or
mechanical key. ( P.131, 467)
●Starting the hybr id system and
changing power switch modes:
 P.468
●Stopping the hybrid system:
P.198
■Certification for the smart key system
For vehicles sold in the U.S.A. , Hawaii, Guam, Saipan and Puert o Rico

1844-1. Before driving
4-1.Before driving
■Starting the hybrid system
 P.196
■Driving
1 With the brake pedal
depressed, shift the shift
lever to D. ( P.205)
2 Release the parking brake.
( P.208)
If the parking brake is in automatic
mode, the parking brake is
released automatically when shift-
ing the shift lever to any position
other than P. ( P.209)
3 Gradually release the brake
pedal and gently depress the
accelerator pedal to acceler-
ate the vehicle.
■Stopping
1 With the shift lever in D,
depress the brake pedal.
2 If necessary, set the parking
brake. ( P.208)
If the vehicle is to be stopped for an
extended period of time, shift the
shift lever to P. ( P.205)
■Parking the vehicle
1 With the shift lever in D,
depress the brake pedal. 2
Set the parking brake
( P.208), and shift the shift
lever to P ( P.205).
3 Turn the power switch to
OFF to stop the hybrid sys-
tem.
4 Lock the door, making sure
that you have the electronic
key on your person.
If parking on a hill, block the wheels
as needed.
■Starting off on a steep
uphill
1 With the brake pedal
depressed, shift the shift
lever to D. ( P.205)
2 Pull the parking brake switch
and parking brake is set
manually. ( P.208)
3 Release the brake pedal and
gently depress the accelera-
tor pedal to accelerate the
vehicle.
4 Press the parking brake
switch and parking brake is
released manually.
■When starting off on an uphill
The hill-start assist control will acti-
vate. ( P.299)
■For fuel-efficient driving
Keep in mind that hybrid vehicles
are similar to conventional vehicles,
and it is necessary to refrain from
activities such as sudden accelera-
tion, etc. Refer to “Hybrid vehicle
driving tips”. ( P.304)
■Driving in the rain
●Drive carefully whe n it is raining,
because visibility will be reduced,
Driving the vehicle
The following procedures
should be observed to
ensure safe driving:
Driving procedure

1854-1. Before driving
4
Driving
the windows may become fogged-
up, and the road will be slippery.
●Drive carefully whe n it starts to
rain, because the road surface will
be especially slippery.
●Refrain from high speeds when
driving on an expressway in the
rain, because there may be a
layer of water between the tires
and the road surface, preventing
the steering and brakes from
operating properly.
■ECO Accelerator Guidance
(  P.96, 107)
It is easier to drive in an Eco-friendly
manner by driving while referring to
the ECO Accelerator Guidance dis-
play. Also, by using the ECO Accel-
erator Guidance it is easier to
increase the “Eco Score” evaluation.
●When starting off:
While staying within the ECO Accel-
erator Guidance range, gradually
depress the accelerator pedal and
accelerate to the desired speed. If
excessive acceleration is avoided,
the “Start” score will increase.
●When driving:
After accelerating to the desired
speed, release the accelerator
pedal and drive at a stable speed
within the ECO A ccelerator Guid-
ance range. By keeping the vehicle
within the ECO A ccelerator Guid-
ance range, the “ Cruise” score will
increase.
●When stopping:
When stopping the vehicle, early
releasing the acce lerator pedal will
cause the “Stop” s core to increase.
■Restraining the hybrid system
output (Brake Override System)
●When the accelerator and brake
pedals are depressed at the same
time, the hybrid system output
may be restrained.
●A warning message is displayed
on the multi-information display
and head-up display (if equipped)
while the system is operating.
(  P.453)
■Restraining sudden start (Drive-
Start Control)
●When the following unusual oper-
ation is performed, the hybrid sys-
tem output may b e restrained.
• When the shift lever is shifted from
R to D, D to R, N to R, P to D
*, or
P to R* (D includes S) with the
accelerator pedal depressed, a
warning message appears on the
multi-information display and
head-up display (i f equipped). If a
warning message is shown on the
multi-information display and
head-up display (if equipped),
read the message and follow the
instructions.
• When the accelerator pedal is depressed too much while the
vehicle is in reverse.
*: Depending on the situation, the
shift position may not be changed.
●While Drive-Start Control is being
activated, your v ehicle may have
trouble escaping from the mud or
fresh snow. In such case, deacti-
vate TRAC ( P.299) to cancel
Drive-Start Cont rol so that the
vehicle may become able to
escape from the mud or fresh
snow.
■Breaking in your new Toyota
To extend the life of the vehicle,
observing the following precautions
is recommended:
●For the first 200 miles (300 km):
Avoid sudden stops.
●For the first 600 miles (1000 km):
• Do not drive at extremely high speeds.
• Avoid sudden acceleration.
• Do not drive continuously in low
gears.
• Do not drive at a constant speed
for extended periods.

1864-1. Before driving
■Operating your vehicle in a for-
eign country
Comply with the re levant vehicle
registration laws and confirm the
availability of the correct fuel.
(  P.481)
WARNING
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
■When starting the vehicle
Always keep your foot on the
brake pedal while stopped with
the “READY” indi cator is illumi-
nated. This prevents the vehicle
from creeping.
■When driving the vehicle
●Do not drive if y ou are unfamil-
iar with the location of the brake
and accelerator pedals to avoid
depressing the wrong pedal.
• Accidentally depressing the accelerator pedal instead of the
brake pedal will result in sudden
acceleration that may lead to an
accident.
• When backing up, you may twist your body around, leading to a
difficulty in operating the pedals.
Make sure to operate the pedals
properly.
• Make sure to keep a correct driving posture even when mov-
ing the vehicle only slightly. This
allows you to depress the brake
and accelerator pedals properly.
• Depress the brake pedal using your right foot. Depressing the
brake pedal using your left foot
may delay respon se in an emer-
gency, resulting in an accident.
●The driver should pay extra
attention to pedestrians when
the vehicle is powered only by
the electric motor (traction
motor). As there is no engine
noise, the pedestrians may mis-
judge the vehicle’s movement.
Even though the vehicle is
equipped with the Acoustic
Vehicle Alerting System, drive
with care as pedestrians in the
vicinity may still not notice the
vehicle if the surrounding area
is noisy.
●Do not drive the vehicle over or
stop the vehicle near flammable
materials such as leaves, paper
or rags.
The exhaust system and
exhaust gases can be
extremely hot. These hot parts
may cause a fire i f there is any
flammable material nearby.
●During normal driving, do not
turn off the hybr id system. Turn-
ing the hybrid s ystem off while
driving will not cause loss of
steering or braking control.
However, power assist for the
steering wheel may be lost mak-
ing it difficult to steer smoothly
before stopping the vehicle
depending on the remaining
charge in the 12-volt battery or
usage conditions. In this situa-
tion, you should p ull over and
stop the vehicle as soon as it is
safe to do so.
In the event of a n emergency,
such as if it becomes impossible
to stop the vehicle in the normal
way: P.435
●Use engine braking (downshift)
to maintain a safe speed when
driving down a steep hill.
Using the brakes continuously
may cause the brakes to over-
heat and lose effectiveness.
( P.204)

1894-1. Before driving
4
Driving
WARNING
●Do not leave a door or window
open if the curved glass is
coated with a metallized film
such as a silver-colored one.
Reflected sunlight may cause
the glass to act as a lens, caus-
ing a fire.
●Always apply the parking brake,
shift the shift lever to P, stop the
hybrid system and lock the vehi-
cle.
Do not leave the vehicle unat-
tended while the “READY” indi-
cator is illuminated.
If the vehicle is parked with the
shift lever in P but the parking
brake is not set, the vehicle may
start to move, possibly leading
to an accident.
●Do not touch the exhaust pipes
while the “READY” indicator is
illuminated or immediately after
turning the hybrid system off.
Doing so may cause burns.
■When taking a nap in the
vehicle
Always turn the hyb rid system off.
Otherwise, if you accidentally
move the shift lever or depress
the accelerator p edal, this could
cause an accident or fire due to
hybrid system ove rheating. Addi-
tionally, if the vehicle is parked in
a poorly ventilated area, exhaust
gases may collect and enter the
vehicle, leading to death or a seri-
ous health hazard.
■When braking
●When the brakes a re wet, drive
more cautiously.
Braking distance increases
when the brakes are wet, and
this may cause one side of the
vehicle to brake differently than
the other side. Also, the parking
brake may not securely hold the
vehicle.
●If the electronically controlled
brake system does not operate,
do not follow other vehicles
closely and avoid hills or sharp
turns that require braking.
In this case, braking is still pos-
sible, but the brake pedal
should be depressed more
firmly than usual. Also, the brak-
ing distance will increase. Have
your brakes fixed immediately.
●The brake system consists of 2
or more individual hydraulic sys-
tems; if one of the systems fails,
the other(s) will still operate. In
this case, the brake pedal
should be depressed more
firmly than usual and the brak-
ing distance will increase. Have
your brakes fixed immediately.
■If the vehicle becomes stuck
Do not spin the wheels exces-
sively when any of the tires is up
in the air, or the vehicle is stuck in
sand, mud, etc. This may damage
the driveline components or pro-
pel the vehicle forward or back-
ward, causing an accident.
NOTICE
■When driving the vehicle
●Do not depress the accelerator
and brake pedals at the same
time during driving, as this may
restrain the hybrid system out-
put.
●Do not use the accelerator
pedal or depress the accelera-
tor and brake pedals at the
same time to hold the vehicle on
a hill.

1914-1. Before driving
4
Driving
Cargo and luggage
Take notice of the following
information about storage
precautions, cargo capacity
and load:
WARNING
■Things that must not be car-
ried in the luggage compart-
ment
The following things may cause a
fire if loaded in the luggage com-
partment:
●Receptacles co ntaining gaso-
line
●Aerosol cans
■Storage precautions
Observe the following precau-
tions.
Failure to do so m ay prevent the
pedals from be ing depressed
properly, may bloc k the driver’s
vision, or may result in items hit-
ting the driver or passengers, pos-
sibly causing an accident.
●Stow cargo and luggage in the
luggage compartment when-
ever possible.
●Do not stack cargo and luggage
in the luggage compartment
higher than the seatbacks.
●When you fold down the rear
seats, long items should not be
placed directly behind the front
seats.
●Never allow anyone to ride in
the luggage compartment. It is
not designed for passengers.
They should ride in their seats
with their seat belts properly
fastened.
●Do not place cargo or luggage
in or on the follo wing locations.
• At the feet of the driver
• On the front passenger or rear seats (when stacking items)
• On the luggage cover
• On the instrument panel
• On the dashboard
●Secure all items in the occupant
compartment.
■When loading cargo on the
roof luggage carrier (if
equipped)
Observe the following precau-
tions:
●Place the cargo so that its
weight is distributed evenly
between the front and rear
axles.
●If loading long or wide cargo,
never exceed the vehicle overall
length or width. ( P.480)
●Before driving, m ake sure the
cargo is securely fastened on
the roof luggage carrier.
●Loading cargo on the roof lug-
gage carrier will make the cen-
ter of gravity of the vehicle
higher. Avoid high speeds, sud-
den starts, sharp turns, sudden
braking or abrupt maneuvers,
otherwise it may result in loss of
control or vehicle rollover due to
failure to operate this vehicle
correctly and result in death or
serious injury.
●If driving for a long distance, on
rough roads, or at high speeds,
stop the vehicle now and then
during the trip to make sure the
cargo remains in its place.
●Do not exceed 176.4 lb. (80 kg)
cargo weight on the roof lug-
gage carrier.

1964-2. Driving procedures
4-2.Driving procedures
1Pull the parking brake switch
to check that the parking
brake is set. ( P.208)
The parking brake indicator will
come on.
2Check that the shift lever is
set in P.
3 Firmly depress the brake
pedal.
*1 or *2 and a mes-
sage will be displayed on the multi-
information display.
If it is not displayed, the hybrid sys-
tem cannot be started.
*1: Vehicles with 4.2-inch display
*2: Vehicles with 7-inch display
4 Press the power switch
shortly and firmly.
When operating the power switch,
one short, firm press is enough. It is
not necessary to press and hold the
switch.
If the “READY” indicator turns on,
the hybrid system will operate nor-
mally.
Continue depressing the brake
pedal until the “READY” indicator is
illuminated. The hybrid system can be started
from any power switch mode.
5
Check that the “READY” indi-
cator is illuminated.
If the “READY” indicator changes
from a flashing light to a solid light
and the buzzer sounds, the hybrid
system is starting normally.
The vehicle will not move when the
“READY” indicator is off.
The vehicle can move when the
“READY” indicator is on even if the
gasoline engine is stopped. (The
gasoline engine starts or stops
automatically in accordance with
the state of the vehicle.)
■Power switch illumination
According to the situation, the
power switch illu mination operates
as follows.
●When driver’s door or front pas-
senger’s door is opened, the
power switch illu mination illumi-
nates.
●When the power switch is in OFF
and depressing t he brake pedal
with carrying the electronic key on
your person, the power switch illu-
mination blinks.
●When the power switch is in ACC
or ON, the power switch illumina-
tion illuminates.
●When the power switch mode is
changed from ACC or ON to OFF,
the power switch illumination illu-
minates for a certain amount of
time. Afterwards, the power switch
Power (ignition)
switch
Performing the following
operations when carrying
the electronic key on your
person starts the hybrid
system or changes power
switch modes.
Starting the hybrid sys-
tem