stop start TOYOTA VENZA HYBRID 2021 (in English) Repair Manual

4747-2. Steps to take in an emergency
■If the engine coolant tem-
perature gauge enters the
red zone or “Engine Cool-
ant Temp High Stop in a
Safe Place See Owner’s
Manual” is shown on the
multi-information display
1 Stop the vehicle in a safe
place and turn off the air con-
ditioning system, and then
stop the hybrid system.
NOTICE
■To prevent damaging the
vehicle
The exclusive jump starting termi-
nal is to be used when charging
the 12-volt battery from another
vehicle in an emergency. It cannot
be used to jump start another
vehicle.
If your vehicle over-
heats
The following may indicate
that your vehicle is over-
heating.
 The needle of the engine
coolant temperature gauge
( P.87, 91) enters the red
zone, or a loss of hybrid
system power is experi-
enced. (For example, the
vehicle speed does not
increase.)
 “Engine Coolant Temp High
Stop in a Safe Place See
Owner’s Manual” or “Hybrid
System Overheated Output
Power Reduced” is shown
on the multi-information dis-
play.
 Steam comes out from
under the hood.
Correction procedures

4757-2. Steps to take in an emergency
7
When trouble arises
2If you see steam:
Carefully lift the hood after
the steam subsides.
If you do not see steam:
Carefully lift the hood.
3 After the hybrid system has
cooled down sufficiently,
inspect the hoses and radia-
tor core (radiator) for any
leaks.
Radiator
Cooling fan
If a large amount of coolant leaks,
immediately contact your Toyota
dealer.
4The coolant level is satisfac-
tory if it is between the
“FULL” and “LOW” lines on
the reservoir.
Reservoir
“FULL” line “LOW” line
5 Add coolant if necessary.
Water can be used in an emer-
gency if engine coolant is unavail-
able.
If water was added in an emer-
gency, have the vehicle inspected
at your Toyota dealer as soon as
possible.
6Start the hybrid system and
turn the air conditioning sys-
tem on to check that the radi-
ator cooling fan operates and
to check for coolant leaks
from the radiator or hoses.
The fan operates when the air con-
ditioning system is turned on imme-
diately after a cold start. Confirm
that the fan is operating by check-
ing the fan sound and air flow. If it is
difficult to check th ese, turn the air
conditioning system on and off
repeatedly. (The fa n may not oper-
ate in freezing temperatures.)
7 If the fan is not operating:
Stop the hybrid system
immediately and contact your
Toyota dealer.
If the fan is operating:
Have the vehicle inspected at
the nearest Toyota dealer.
8 Check if “Engine Coolant
Temp High Stop in a Safe
A
B
A
B
C

4767-2. Steps to take in an emergency
Place See Owner’s Manual”
is shown on the multi-infor-
mation display.
If the message does not disappear:
Stop the hybrid system and contact
your Toyota dealer.
If the message is not displayed:
Have the vehicle inspected at the
nearest Toyota dealer.
■If “Hybrid System Over-
heated Output Power
Reduced” is shown on the
multi-information display
1 Stop the vehicle in a safe
place.
2 Stop the hybrid system and
carefully lift the hood.
3 After the hybrid system has
cooled down, inspect the
hoses and radiator core (radi-
ator) for any leaks.
Radiator
Cooling fan
If a large amount of coolant leaks,
immediately contact your Toyota
dealer.
4The coolant level is satisfac-
tory if it is between the “FULL” and “LOW” lines on
the reservoir.
Reservoir
“FULL” line
“LOW” line
5 Add coolant if necessary.
Water can be used in an emer-
gency if power control unit coolant
is unavailable.
If water was added in an emer-
gency, have the vehicle inspected
at your Toyota dealer as soon as
possible.
6After stopping the hybrid sys-
tem and waiting for 5 minutes
or more, start the hybrid sys-
tem again and check for the
multi-information display.
If the message does not disappear:
Stop the hybrid system and contact
your Toyota dealer.
If the message is not displayed:
The hybrid system temperature has
A
B
A
B
C

4777-2. Steps to take in an emergency
7
When trouble arises
dropped and the vehicle may be
driven normally.
However, if the message appears
again frequently, contact your
Toyota dealer.
WARNING
■When inspecting under the
hood of your vehicle
Observe the following precau-
tions.
Failure to do so may result in seri-
ous injury such as burns.
●If steam is seen coming from
under the hood, do not open the
hood until the steam has sub-
sided. The engine compart-
ment may be very hot.
●After the hybrid system has
been turned off, check that the
“READY” indicator is off.
When the hybrid system is oper-
ating, the gasoline engine may
automatically start, or the cool-
ing fan may suddenly operate
even if the gasoline engine
stops. Do not touch or approach
rotating parts such as the fan,
which may lead to fingers or
clothing (especially a tie, a scarf
or a muffler) getting caught,
resulting in serious injury.
●Do not loosen the coolant reser-
voir cap while the hybrid system
and radiator are hot.
High temperature steam or
coolant could spray out.
NOTICE
■When adding engine/power
control unit coolant
Add coolant slowly after the
hybrid system has cooled down
sufficiently. Adding cool coolant to
a hot hybrid system too quickly
can cause damage to the hybrid
system.
■To prevent damage to the
cooling system
Observe the following precau-
tions:
●Avoid contaminating the coolant
with foreign matter (such as
sand or dust, etc.).
●Do not use any coolant additive.

4787-2. Steps to take in an emergency
1Stop the hybrid system. Set
the parking brake and shift
the shift lever to P.
2 Remove the mud, snow or
sand from around the stuck
tire.
3 Place wood, stones or some
other material to help provide
traction under the tires.
4 Restart the hybrid system
5 Shift the shift lever to D or R
and release the parking
brake. Then, while exercising
caution, depress the acceler-
ator pedal.
■When it is difficu lt to free the
vehicle
Press to turn off TRAC.
(  P.299)
If the vehicle becomes
stuck
Carry out the following pro-
cedures if the tires spin or
the vehicle becomes stuck
in mud, dirt or snow:
Recovering procedure
WARNING
■When attempting to free a
stuck vehicle
If you choose to push the vehicle
back and forth to free it, make
sure the surrounding area is clear
to avoid striking other vehicles,
objects or people. The vehicle
may also lunge forward or lunge
back suddenly as it becomes free.
Use extreme caution.
■When shifting the shift lever
Be careful not to shift the shift
lever with the accelerator pedal
depressed.
This may lead to unexpected
rapid acceleration of the vehicle
that may cause an accident
resulting in dea th or serious
injury.
NOTICE
■To avoid damaging the trans-
mission and other compo-
nents
●Avoid spinning the wheels and
depressing the accelerator
pedal more than necessary.
●If the vehicle remains stuck
even after these procedures are
performed, the vehicle may
require towing to be freed.

529What to do if... (Troubleshooting)
tem can be started in a tem-
porary way. (P.468)
 Is the 12-volt battery dis-
charged? ( P.469)
 Is the power switch in ON?
If you cannot release the shift
lever by depressing the brake
pedal with the power switch in
ON ( P.205)
 It is locked automatically to
prevent theft of the vehicle.
( P.197)
 Is the window lock switch
pressed?
The power window except for
the one at the driver’s seat
cannot be operated if the win-
dow lock switch is pressed.
( P.181)
 The auto power off function
will be operated if the vehicle
is left in ACC or ON (the
hybrid system is not operat- ing) for a period of time.
(
P.200)
 The seat belt reminder light is
flashing
Are the driver and the passengers
wearing the seat belts? ( 
P.449,
449
)
 The parking brake indicator is
on
Is the parking br ake released?
( 
P.208)
Depending on the situation,
other types of warning buzzer
may also sound. ( P.442, 453)
 Did anyone inside the vehicle
open a door during setting the
alarm?
The sensor detects it and the
alarm sounds. ( P.78)
To stop the alarm, turn the power
switch to ON or start the hybrid sys-
tem.
 Is the message displayed on
the multi-information display?
Check the message on the
multi-information display.
The shift lever cannot be
shifted from P even if you
depress the brake pedal
The steering wheel can-
not be turned after the
hybrid system is stopped
The windows do not open
or close by operating the
power window switches
The power switch is
turned off automatically
A warning buzzer sounds
during driving
An alarm is activated and
the horn sounds (if
equipped)
A warning buzzer sounds
when leaving the vehicle

534Alphabetical Index
Memory recall function ......... 160
Driving support system informa- tion display ..................... 98, 109
Dynamic radar cruise control with full-speed rangeFunction ............................... 256
Warning message ................ 453
E
Eco drive mode ...................... 297
EDR (Event data recorder)......... 8
E-Four (Electronic On-Demand AWD system) ........................ 299
Elapsed time ..................... 98, 109
Electric motor Location.................................. 68
Specification ......................... 482
Electric Power Steering (EPS) Function ............................... 299
Warning light ........................ 444
Electronic key Battery-saving function......... 149
If the electronic key does not operate properly ................. 467
Replacing the battery ........... 425
Electronic sunshade .............. 347 Operation ............................. 347
Emergency, in case of If a warning buzzer sounds .. 442
If a warning light turns on ..... 442
If a warning message is dis-played................................. 453
If the 12-volt battery is dis- charged .............................. 469
If the electronic key does not operate properly ................. 467
If the fuel filler door cannot be opened ............................... 466
If the hybrid sy stem will not start
........................................... 464
If the vehicle is trapped in rising water .................................. 436 If you have a flat tire .............457
If you lose your keys.............466
If you think something is wrong
...........................................440
If your vehicle becomes stuck ...........................................478
If your vehicle has to be stopped in an emergency .................435
If your vehicle needs to be towed ...........................................437
If your vehicle ove rheats ......474
Emergency flashers ...............434
Energy monitor .......................120
Engine Compartment........................388
Hood .....................................385
Identification number ............481
Engine coolant Capacity ...............................483
Checking ..............................391
Preparing and checking before winter ..................................306
Warning light ........................443
Engine coolant temperature gauge .................................87, 91
Engine oil Capacity ...............................482
Checking ..............................388
Preparing and checking before winter ..................................306
Warning light ........................443
Engine oil maintenance data ...................................89, 93, 390
Enhanced Vehicle Stability Con- trol (Enhanced VSC ) .............299
Enhanced VSC (Enhanced Vehi- cle Stability Control).............299
EPS (Electric Po wer Steering)
Function................................299
Warning light ........................444
EV drive mode.........................202
EV Driving Ratio .......................98

536Alphabetical Index
Automatic air conditioning sys-tem ............................. 314, 321
Heated steering wheel ......... 331
Outside rear view mirrors ................................... 316, 323
Seat heaters ......................... 331
High mounted stoplight Replacing light bulbs ............ 431
Hill-start assist control .......... 299
Hood ........................................ 385
Hooks Coat hooks ........................... 360
Retaining hooks (floor mat) .... 24
Horn ......................................... 164
Hybrid battery (tr action battery)
Location.................................. 72
Specification ......................... 482
Hybrid battery air vent ............. 75
Hybrid system .......................... 68 ACC...................................... 200
Emergency shut off system .... 76
Energy monitor/consumption screen ................................ 120
EV drive mode...................... 202
High voltage components....... 72
How to start the hybrid system ........................................... 196
Hybrid System Indicator ............................... 87, 91, 116
Hybrid system precautions ..... 72
Hybrid vehicle driving tips .... 304
If the hybrid sy stem will not start
........................................... 464
If your vehicle has to be stopped in an emergency................. 435
Ignition switch (power switch) ........................................... 196
Overheating.......................... 474
Power (ignition) switch ......... 196
Regenerative braking ............. 69
Starting the hybrid system.... 196
Hybrid System Indicator ...................................87, 91, 116
Hybrid transmissio n ...............204
S mode .................................206
I
I/M test .....................................381
Identification Engine ..................................481
Vehicle..................................480
Ignition switch (power switch) ...............................................196Auto power off fun ction.200, 200
Changing the power switch modes.................................200
If your vehicle has to be stopped in an emergency .................435
Starting the hybrid system ....196
Immobilizer system ..................77
Indicators ..................................82
Initialization Items to initialize ...................514
Maintenance .........................378
Power back door ..................143
Power windows ....................179
Tire pressure warning system...........................................404
Inside rear view m irror ...165, 166
Instrument panel light control ...........................................90, 94
Interior lights...........................334 Switch ...................................335
Intuitive parking assist Function................................276
Warning message . ...............279
J
Jack
Positioning a floor jack .........386
Vehicle-equipped jack ..........458
Jack handle .............................458
Jam protection function

Alphabetical Index541
Side airbags .............................. 31
Side doors ............................... 131
Side marker lightsLight switch .......................... 214
Replacing light bulbs ............ 431
Side mirrors ............................ 177 Adjustment ........................... 177
BSM (Blind Spot Monitor)..... 267
Folding ................................. 178
Heaters......................... 316, 323
Side turn signal lights Replacing light bulbs ............ 431
Turn signal lever................... 207
Side windows ...... ................... 179
Smart key system ................... 148 Antenna location .................. 148
Entry functions ............. 131, 137
Starting the hybrid system.... 196
Warning message ................ 453
Snow tires ............................... 306
Spare tire Storage location ................... 458
Specifications ......................... 480
Speedometer ...................... 87, 91
Sport mode ............................. 297
Steering lock Column lock release............. 197
Steering lock system warning message............................. 197
Steering wheel Adjustment ........................... 164
Driving position memory....... 159
Heated steering wheel . 331, 331
Memory recall function ......... 160
Meter control switches....................... 95, 95, 105, 105
Power easy access system ................................... 158, 158
Stop lights Replacing light bulbs ............ 431
Storage feature ....................... 338
Storage precautions .............. 338 Stuck
If the vehicle becomes stuck 478
Suggestion function .......103, 114
Sunshade ................................347
Sun visors ...............................349
Switches “ODO TRIP” switch ...........89, 93
“SOS” button ..........................63
Automatic High Beam switch 217
Brake hold switch .................211
Digital Rear-view Mirror control switches..............................166
Door lock switch ...................134
Driving mode select switch ...297
Driving position memory switches..............................158
Dynamic radar cruise control with full-speed range ..........256
Electronic sunshade switch ..347
Emergency flashers switch...434
EV drive mode switch ...........202
Garage door opener switches ...........................................361
Heated steering wheel..........331
Ignition switch (power switch) ...........................................196
Light switch...........................214
LTA switch ............................248
Meter control switches....95, 105
Outside rear v iew mirror
switches..............................177
Panoramic moon roof switches ...........................................347
Parking brake switch ............208
Power back door s witch .......138
Power door lock switch.........134
Power switch ........................196
Power window switch ...........179
Rear window and outside rear view mirror defoggers switch...................................316, 323
Rear window wiper and washer