check engine TOYOTA VENZA HYBRID 2021 Owners Manual (in English)

4TABLE OF CONTENTS
Luggage compartment fea-tures ............................ 341
5-4. Using the other interior fea- tures
Toyota multi-operation touch
(vehicle with the 12.3-inch
display) ........................ 345
Panoramic fixed moon roof with one-touch frosted glass
control ......................... 347
Other interior features ... 349
Garage door opener...... 361
6-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 370
Cleaning and protecting the vehicle interior ............. 373
6-2. Maintenance Maintenance requirements.................................... 377
General maintenance.... 379
Emission inspection and maintenance (I/M) programs.................................... 381
6-3. Do-it-yourself maintenance Do-it-yourself service precau-tions............................. 383
Hood ............................. 385
Positioning a floor jack .. 386
Engine compartment ..... 388
12-volt battery ............... 394
Tires .............................. 397
Tire inflation pressure ... 412
Wheels ......... .................414 Air conditioning filter ......
415
Cleaning the hybrid battery (traction battery) air intake
vent and filter ............... 417
Wiper insert replacement .................................... 421
Electronic key battery .... 425
Checking and replacing fuses .................................... 427
Headlight aim ................ 430
Exterior lights................. 431
7-1. Essential information Emergency flashers....... 434
If your vehicle has to be stopped in an emergency.................................... 435
If the vehicle is trapped in ris- ing water ...................... 436
7-2. Steps to take in an emer- gency
If your vehicle needs to be towed ........................... 437
If you think something is wrong........................... 440
If a warning light turns on or a warning buzzer sounds 442
If a warning message is dis- played .......................... 453
If you have a flat tire ...... 457
If the hybrid system will not start ............................. 464
If you lose your keys...... 466
If the fuel filler door cannot be open ed

........................ 466
6Maintenance and care
7When trouble arises

7
Toyota Safety Sense 2.0
 Anti-lock brake system
 SRS airbag system
 Seat belt pretensioner system
Be sure to check with your
Toyota dealer for precautionary
measures or special instructions
regarding installation of a mobile
two-way radio system.
High voltage parts and cables
on the hybrid vehicles emit
approximately the same amount
of electromagnetic waves as the
conventional gasoline powered
vehicles or home electronic
appliances despite of their elec-
tromagnetic shielding.
Unwanted noise may occur in
the reception of the mobile two-
way radio.
The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
• Engine speed/ Electric motor speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving assist systems
• Images from the cameras Your vehicle is equipped with
cameras. Contact your
Toyota dealer for the location
of recording cameras. The recorded data varies
according to the vehicle grade
level and options with which it is
equipped.
These computers do not record
conversations or sounds, and
only record images outside of
the vehicle in certain situations.

Data Transmission
Your vehicle may transmit the data
recorded in these computers to
Toyota without notification to you.
Data usage
Toyota may use the data recorded
in this computer to diagnose mal-
functions, conduct research and
development, and improve quality.
Toyota will not disclose the
recorded data to a third party
except:
• With the consen t of the vehicle
owner or with the consent of the
lessee if the vehicle is leased
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehi-
cle or vehicle owner
 Recorded image information
can be erased by your Toyota
dealer.
The image recording function can
be disabled. However, if the func-
tion is disabled, data from when the
system operates will not be avail-
able.
To learn more about the vehi-
Vehicle data recording

15Pictorial index
To prevent freezing (windshield wiper de-icer)*...........P.319, 329
Precautions against car wash
(Rain-sensing windshield wipers)
*.......................................P.371
Replacing the wiper insert .................................... ...............P.421
Fuel filler door ............................................... .....................P.226
Refueling method ............................................... ..................P.226
Fuel type/fuel tan k capacity .................................................P.481
Tires ....................................................................................P.397
Tire size/inflation pressure ................................... ................P.485
Winter tires/tire chain ........................................ ...................P.306
Checking/rotation/tire pressur e warning system ..................P.397
Coping with flat tires......................................... ....................P.457
Hood ....................................................................................P.385
Opening ........................................................ .......................P.385
Engine oil ..................................................... ........................P.482
Coping with overheat ........................................... ................P.474
Warning messages ..............................................................P.453
Headlights..................................................... ......................P.214
Parking lights .....................................................................P.214
Daytime running lights .. ....................................................P.214
Turn signal lights ...............................................................P.207
Side marker lights ............................................. .................P.214
Tail lights/stop lights ........................................ .................P.214
Tail lights .................................................... ........................P.214
License plate lights........................................... .................P.214
Back-up lights
Shifting the shift lever to R ...................................................P.205
Exterior lights for driving
(Replacing: P.431)
E
F
G
H
I
J
K
L
M
N
O
P

892-1. Instrument cluster
2
Vehicle status information and indicators
By keeping the indicator needle
within Eco area, more Eco-friendly
driving can be achieved.
Power area
Shows that an Eco-friendly driving
range is being exceeded (during full
power driving etc.)
*: When used in this manual, “regen- eration” refers to the conversion of
energy created by the movement
of the vehicle into electrical
energy.
In the following situ ation, the Hybrid
System Indicator does not operate.
●“READY” indicator is not illumi-
nated.
●The shift position is in a range
other than D or S.
■Outside temperature display
●In the following si tuations, the cor-
rect outside tempe rature may not
be displayed, or the display may
take longer than normal to
change.
• When stopped, or driving at low
speeds (less than 12 mph [20
km/h])
• When the outside temperature
has changed su ddenly (at the
entrance/exit of a garage, tunnel,
etc.)
●When “--” or “E” is displayed, the
system may be malfunctioning.
Take your vehicle to your Toyota
dealer.
●Displays the outside temperature
within the range of -40°F (-40°C)
to 122°F (50°C).
●When the outside temperature is
approximately 37°F (3°C) or
lower, the indicator will flash
for approximately 10 seconds,
then stay on.
■Liquid crystal display
 P.95
Switches the items of the odom-
eter, trip meter A, trip meter B
and (oil maintenance) by
pressing the “ODO TRIP”
switch.
When the trip meter is dis-
played, pressing and holding the
switch will reset the trip meter.
E
WARNING
■The information display at
low temperatures
Allow the interior of the vehicle to
warm up before using the liquid
crystal information display. At
extremely low temperatures, the
display monitor may respond
slowly, and display changes may
be delayed.
For example, there is a lag
between the driver’s shifting and
the new shift r ange appearing on
the display. This lag could cause
the driver to downshift again,
causing rapid and excessive
engine braking and possibly an
accident resulting in death or
injury.
NOTICE
■To prevent damage to the
engine and its components
The engine may be overheating if
the engine coolant temperature
gauge is in the red zone (“H”). In
this case, immediately stop the
vehicle in a safe place, and check
the engine after it has cooled
completely. ( P.474)
Using the “ODO TRIP”
switch

932-1. Instrument cluster
2
Vehicle status information and indicators
range is being exceeded (during full
power driving etc.)
*: When used in this manual, “regen-eration” refers to the conversion of
energy created by the movement
of the vehicle into electrical
energy.
In the following situ ation, the Hybrid
System Indicator does not operate.
●“READY” indicator is not illumi-
nated.
●The shift position is in a range
other than D or S.
■Outside temperature display
●In the following si tuations, the cor-
rect outside tempe rature may not
be displayed, or the display may
take longer than normal to
change.
• When stopped, or driving at low speeds (less than 12 mph [20
km/h])
• When the outside temperature has changed su ddenly (at the
entrance/exit of a garage, tunnel,
etc.)
●When “--” or “E” is displayed, the
system may be malfunctioning.
Take your vehicle to your Toyota
dealer.
●Displays the outside temperature
within the range of -40°F (-40°C)
to 122°F (50°C).
●When the outside temperature is
approximately 37°F (3°C) or
lower, the indicator will flash
for approximately 10 seconds,
then stay on.
■Liquid crystal display
 P.105
Switches the items of the odom-
eter, trip meter A, trip meter B
and (oil maintenance) by
pressing the “ODO TRIP”
switch.
When the trip meter is dis-
played, pressing and holding the
switch will reset the trip meter.
WARNING
■The information display at
low temperatures
Allow the interior of the vehicle to
warm up before using the liquid
crystal information display. At
extremely low temperatures, the
display monitor may respond
slowly, and display changes may
be delayed.
For example, there is a lag
between the driver’s shifting and
the new shift r ange appearing on
the display. This lag could cause
the driver to downshift again,
causing rapid and excessive
engine braking and possibly an
accident resulting in death or
injury.
NOTICE
■To prevent damage to the
engine and its components
The engine may be overheating if
the engine coolant temperature
gauge is in the red zone (“H”). In
this case, immediately stop the
vehicle in a safe place, and check
the engine after it has cooled
completely. ( P.474)
Using the “ODO TRIP”
switch

1874-1. Before driving
4
Driving
WARNING
●Do not adjust the position of the
steering wheel, the seat, inside
rear view mirror (if equipped),
Digital Rear-view Mirror (if
equipped) or outside rear view
mirrors while driving.
Doing so may result in a loss of
vehicle control.
●Always check that all passen-
gers’ arms, head or other parts
of their body are not outside the
vehicle.
●Do not drive the vehicle off-
road.
This is not an AWD vehicle
designed for off-road driving.
Proceed with all due caution if it
becomes unavoidable to drive
off-road.
●Do not drive across a river or
through other bodies of water.
This may cause electric/elec-
tronic components to short cir-
cuit, damage the hybrid system
or cause other serious damage
to the vehicle.
●Do not drive in excess of the
speed limit. Even if the legal
speed limit permits it, do not
drive over 85 mph (140 km/h)
unless your vehicle has high-
speed capability tires. Driving
over 85 mph (140 km/h) may
result in tire failure, loss of con-
trol and possible injury. Be sure
to consult a tire dealer to deter-
mine whether the tires on your
vehicle are high-speed capabil-
ity tires or not b efore driving at
such speeds.
■When driving on slippery
road surfaces
●Sudden braking, acceleration
and steering may cause tire
slippage and reduce your ability
to control the vehicle.
●Sudden acceleration, engine
braking due to shifting, or
changes in engine speed could
cause the vehicle to skid.
●After driving through a puddle,
lightly depress the brake pedal
to make sure t hat the brakes
are functioning properly. Wet
brake pads may prevent the
brakes from functioning prop-
erly. If the brakes on only one
side are wet and not functioning
properly, steering control may
be affected.
■When shifting the shift lever
●Do not let the vehicle roll back-
ward while the shift lever is in a
driving position, or roll forward
while the shift le ver is in R.
Doing so may result in an acci-
dent or damage to the vehicle.
●Do not shift the sh ift lever to P
while the vehicle is moving.
Doing so can damage the trans-
mission and may result in a loss
of vehicle control.
●Do not shift the sh ift lever to R
while the vehicle is moving for-
ward.
Doing so can damage the trans-
mission and may result in a loss
of vehicle control.
●Do not shift the shift lever to a
driving position while the vehicle
is moving backward.
Doing so can damage the trans-
mission and may result in a loss
of vehicle control.
●Moving the shift lever to N while
the vehicle is moving will disen-
gage the hybrid system. Engine
braking is not a vailable with the
hybrid system disengaged.

1884-1. Before driving
WARNING
●Be careful not to shift the shift
lever with the accelerator pedal
depressed.
Shifting the shift lever to a gear
other than P or N may lead to
unexpected rapid acceleration
of the vehicle that may cause an
accident and result in death or
serious injury. Doing so can
damage the transmission and
may result in a loss of vehicle
control.
■If you hear a squealing or
scraping noise (brake pad
wear limit indicators)
Have the brake pads checked and
replaced by your Toyota dealer as
soon as possible.
Rotor damage may result if the
pads are not replaced when
needed.
It is dangerous to drive the vehicle
when the wear lim its of the brake
pads and/or those of the brake
discs are exceeded.
■When the vehicle is stopped
●Do not depress t he accelerator
pedal unnecessarily.
If the vehicle is in any gear other
than P or N, the vehicle may
accelerate suddenly and unex-
pectedly, causing an accident.
●In order to prev ent accidents
due to the vehicle rolling away,
always keep depressing the
brake pedal while stopped with
the “READY” indicator is illumi-
nated, and appl y the parking
brake as necessary.
●If the vehicle is stopped on an
incline, in order to prevent acci-
dents caused by the vehicle roll-
ing forward or backward, always
depress the brake pedal and
securely apply the parking
brake as needed.
●Avoid revving or racing the
engine.
Running the engine at high
speed while the vehicle is
stopped may cause the exhaust
system to overheat, which could
result in a fire if combustible
material is nearby.
■When the vehicle is parked
●Do not leave gla sses, cigarette
lighters, spray cans, or soft
drink cans in the vehicle when it
is in the sun.
Doing so may result in the fol-
lowing:
• Gas may leak from a cigarette lighter or spray can, and may
lead to a fire.
• The temperature inside the vehicle may cause the plastic
lenses and plastic material of
glasses to deform or crack.
• Soft drink cans may fracture, causing the contents to spray
over the interior of the vehicle,
and may also cause a short cir-
cuit in the vehicl e’s electrical
components.
●Do not leave cigarette lighters in
the vehicle. If a cigarette lighter
is in a place such as the glove
box or on the floor, it may be lit
accidentally when luggage is
loaded or the se at is adjusted,
causing a fire.
●Do not attach adhesive discs to
the windshield or windows. Do
not place containers such as air
fresheners on the instrument
panel or dashboard. Adhesive
discs or containers may act as
lenses, causing a fire in the
vehicle.

1964-2. Driving procedures
4-2.Driving procedures
1Pull the parking brake switch
to check that the parking
brake is set. ( P.208)
The parking brake indicator will
come on.
2Check that the shift lever is
set in P.
3 Firmly depress the brake
pedal.
*1 or *2 and a mes-
sage will be displayed on the multi-
information display.
If it is not displayed, the hybrid sys-
tem cannot be started.
*1: Vehicles with 4.2-inch display
*2: Vehicles with 7-inch display
4 Press the power switch
shortly and firmly.
When operating the power switch,
one short, firm press is enough. It is
not necessary to press and hold the
switch.
If the “READY” indicator turns on,
the hybrid system will operate nor-
mally.
Continue depressing the brake
pedal until the “READY” indicator is
illuminated. The hybrid system can be started
from any power switch mode.
5
Check that the “READY” indi-
cator is illuminated.
If the “READY” indicator changes
from a flashing light to a solid light
and the buzzer sounds, the hybrid
system is starting normally.
The vehicle will not move when the
“READY” indicator is off.
The vehicle can move when the
“READY” indicator is on even if the
gasoline engine is stopped. (The
gasoline engine starts or stops
automatically in accordance with
the state of the vehicle.)
■Power switch illumination
According to the situation, the
power switch illu mination operates
as follows.
●When driver’s door or front pas-
senger’s door is opened, the
power switch illu mination illumi-
nates.
●When the power switch is in OFF
and depressing t he brake pedal
with carrying the electronic key on
your person, the power switch illu-
mination blinks.
●When the power switch is in ACC
or ON, the power switch illumina-
tion illuminates.
●When the power switch mode is
changed from ACC or ON to OFF,
the power switch illumination illu-
minates for a certain amount of
time. Afterwards, the power switch
Power (ignition)
switch
Performing the following
operations when carrying
the electronic key on your
person starts the hybrid
system or changes power
switch modes.
Starting the hybrid sys-
tem

3024-5. Using the driving support systems
■If a message about AWD is shown on the multi-information display
Perform the following actions.
MessageDetails/Actions
“AWD System Over- heated
Switching to 2WD Mode”
AWD system is overheating.
Stop the vehicle in a sa fe place and let the
engine idle.
Once the display message on the multi-informa-
tion display turns off, there is no problem continu-
ing to drive.
If the message does not disappear, have your
vehicle checked by your Toyota dealer immedi-
ately.
“AWD System Over- heated
2WD Mode Engaged”
The vehicle switched from all-wheel drive (AWD)
to front wheel drive due to overheating.
 Stop the vehicle in a sa fe place and let the
engine idle.
Once the display message on the multi-informa-
tion display turns off, the AWD system returns to
normal.
If the message does not disappear, have your
vehicle checked by your Toyota dealer immedi-
ately.
“AWD System Malfunc- tion
2WD Mode Engaged Visit Your Dealer”A malfunction occurred in the AWD system.
 Have your vehicle checked by your Toyota
dealer immediately.
WARNING
■The ABS does not operate
effectively when
●The limits of tire gripping perfor-
mance have been exceeded
(such as excessively worn tires
on a snow covered road).
●The vehicle hydroplanes while
driving at high speed on wet or
slick roads.
■Stopping distance when the
ABS is operating may exceed
that of normal conditions
The ABS is not designed to
shorten the vehicle’s stopping dis-
tance. Always maintain a safe dis-
tance from the veh icle in front of
you, especially in the following sit-
uations:
●When driving on dirt, gravel or
snow-covered roads
●When driving with tire chains

3044-6. Driving tips
4-6.Driving tips
When using Eco drive mode, the
torque corresponding to the
accelerator pedal depression
amount can be generated more
smoothly than it is in normal
conditions. In addition, the oper-
ation of the air conditioning sys-
tem (heating/cooling) will be
minimized, improving the fuel
economy. (P.297)
The Eco-friendly driving is pos-
sible by keeping the indicate of
Hybrid System Indicator within
Eco area. ( P.88, 92)
Shift the shift lever to D when
stopped at a traffic light, or driv-
ing in heavy traffic etc. Shift the
shift lever to P when parking.
When using the N, there is no
positive effect on fuel consump-
tion. In the N, the gasoline
engine operates but electricity
cannot be generated. Also,
when using the air conditioning system, etc., the hybrid battery
(traction battery) power is con-
sumed.

Drive your vehicle smoothly.
Avoid abrupt acceleration and
deceleration. Gradual accel-
eration and deceleration will
make more effective use of
the electric motor (traction
motor) without having to use
gasoline engine power.
 Avoid repeated acceleration.
Repeated acceleration con-
sumes hybrid battery (trac-
tion battery) power, resulting
in poor fuel consumption. Bat-
tery power can be restored by
driving with the accelerator
pedal slightly released.
Make sure to operate the brakes
gently and in a timely manner. A
greater amount of electrical
energy can be regenerated
when slowing down.
Repeated acceleration and
deceleration, as well as long
waits at traffic lights, will lead to
bad fuel economy. Check traffic
reports before leaving and avoid
delays as much as possible.
Hybrid vehicle driving
tips
For economical and ecolog-
ical driving, pay attention to
the following points:
Using Eco drive mode
Use of Hybrid System
Indicator
Shift lever operation
Accelerator pedal/brake
pedal operation
When braking
Delays