display TOYOTA VENZA HYBRID 2021 Owners Manual (in English)

VENZA_OM_OM48K18U_(U)
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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt, SRS airbag and headlight aim instructions for
Canadian owners
IndexSearch by symptom
Search alphabetically

2TABLE OF CONTENTS
For your information...................6
Reading this manual ................ 11
How to search .......................... 12
Pictorial index .......................... 14
1-1. For safe use Before driving ................... 24
For safe driving ................ 25
Seat belts ......................... 27
SRS airbags ..................... 31
Front passenger occupant classification system ...... 41
Exhaust gas precautions.. 46
1-2. Child safety Riding with children .......... 47
Child restraint systems..... 48
1-3. Emergency assistance Safety Connect ................ 63
1-4. Hybrid system Hybrid system features .... 68
Hybrid system precautions ....................................... 72
1-5. Theft deterrent system Immobilizer system .......... 77
Alarm................................ 78
Theft prevention labels (U.S.A.) .......................... 80
2-1. Instrument cluster Warning lights and indicators....................................... 82Gauges and meters (Vehicles
with 4.2-inch display) ...... 87
Gauges and meters (Vehicles with 7-inch display) ......... 91
Multi-information display (4.2- inch display) ................... 94
Multi-information display (7- inch display) ................ 105
Head-up display ............ 116
Energy monitor/ consumption
screen.......................... 120
3-1. Key information Keys .............................. 128
3-2. Opening, closing and lock- ing the doors
Side doors ..................... 131
Back door ...................... 136
Smart key system .......... 148
3-3. Adjusting the seats Front seats .................... 155
Rear seats ..................... 156
Driving position memory 158
Head restraints .............. 162
3-4. Adjusting the steering wheel and mirrors
Steering wheel............... 164
Inside rear view mirror ... 165
Digital Rear-view Mirror . 166
Outside rear view mirrors .................................... 177
3-5. Opening, closing the win- dows
Power windows ............. 179
1For safety and security
2
Vehicle status
information and
indicators
3Before driving

3TABLE OF CONTENTS
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4-1. Before drivingDriving the vehicle......... 184
Cargo and luggage ....... 191
Vehicle load limits ......... 194
Trailer towing ................ 195
Dinghy towing ............... 195
4-2. Driving procedures Power (ignition) switch .. 196
EV drive mode .............. 202
Hybrid transmission ...... 204
Turn signal lever ........... 207
Parking brake ................ 208
Brake Hold .................... 211
4-3. Operating the lights and wipers
Headlight switch ............ 214
AHB (Automatic High Beam) .................................... 217
Windshield wipers and washer......................... 220
Rear window wiper and washer......................... 224
4-4. Refueling Opening the fuel tank cap.................................... 226
4-5. Using the driving support
systems
Toyota Safety Sense 2.0 229
PCS (Pre-Collision System) .................................... 235
LTA (Lane Tracing Assist) .................................... 243
RSA (Road Sign Assist) 253Dynamic radar cruise control
with full-speed range ... 256
BSM (Blind Spot Monitor) .................................... 267
Intuitive parking assist ... 276
PKSB (Parking Support Brake) .......................... 283
Parking Support Brake func- tion (static objects) ...... 287
Parking Support Brake func- tion (rear-crossing vehicles).................................... 293
Driving mode s elect switch
.................................... 297
Driving assist systems ... 298
4-6. Driving tips Hybrid vehicle driving tips.................................... 304
Winter driving tips .......... 306
Utility vehicle precautions .................................... 309
5-1. Using the ai r conditioning
system and defogger
Automatic air conditioning system (vehicles with 8-inch
display) ........................ 314
Automatic air conditioning system (vehicl es with 12.3-
inch display) ................ 321
Heated steering wheel/seat heater s/sea

t ventilators331
5-2. Using the interior lights Interior lights list ............ 334
5-3. Using the storage features List of storage features .. 338
4Driving
5Interior features

4TABLE OF CONTENTS
Luggage compartment fea-tures ............................ 341
5-4. Using the other interior fea- tures
Toyota multi-operation touch
(vehicle with the 12.3-inch
display) ........................ 345
Panoramic fixed moon roof with one-touch frosted glass
control ......................... 347
Other interior features ... 349
Garage door opener...... 361
6-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 370
Cleaning and protecting the vehicle interior ............. 373
6-2. Maintenance Maintenance requirements.................................... 377
General maintenance.... 379
Emission inspection and maintenance (I/M) programs.................................... 381
6-3. Do-it-yourself maintenance Do-it-yourself service precau-tions............................. 383
Hood ............................. 385
Positioning a floor jack .. 386
Engine compartment ..... 388
12-volt battery ............... 394
Tires .............................. 397
Tire inflation pressure ... 412
Wheels ......... .................414 Air conditioning filter ......
415
Cleaning the hybrid battery (traction battery) air intake
vent and filter ............... 417
Wiper insert replacement .................................... 421
Electronic key battery .... 425
Checking and replacing fuses .................................... 427
Headlight aim ................ 430
Exterior lights................. 431
7-1. Essential information Emergency flashers....... 434
If your vehicle has to be stopped in an emergency.................................... 435
If the vehicle is trapped in ris- ing water ...................... 436
7-2. Steps to take in an emer- gency
If your vehicle needs to be towed ........................... 437
If you think something is wrong........................... 440
If a warning light turns on or a warning buzzer sounds 442
If a warning message is dis- played .......................... 453
If you have a flat tire ...... 457
If the hybrid system will not start ............................. 464
If you lose your keys...... 466
If the fuel filler door cannot be open ed

........................ 466
6Maintenance and care
7When trouble arises

17Pictorial index
■Instrument panel
Power switch ................................................... ...................P.196
Starting the hybrid system/changing the modes .................. P.196
Emergency stop of the hybrid system ............................ ......P.435
When the hybrid system will not start .......................... ........P.464
Warning messages ..............................................................P.453
Shift lever.................................................... ........................P.204
Changing the shift position.................................... ...............P.205
Precautions against towing ..................................................P.437
When the shift lever does not move............................. ........P.205
Meters ......................................................... ....................P.87, 91
Reading the meters/adjusting the instrument panel light ............................................................... ..............P.87, 90, 91, 94
Warning lights/indicator lights ................................ ................P.82
When the warning lights come on ................................ ........P.442
Multi-information display . ...........................................P.94, 105
Display ........................................................ ...................P.94, 105A
B
C
D

18Pictorial index
Energy monitor.....................................................................P.120
When the warning messages are displayed ........................ P.453
Turn signal lever ................................................................P.207
Headlight switch ................................................................P.214
Headlights/parking lights/tail lights/
license plate lights/daytime running lights .................... ........P.214
Windshield wiper and washer switch ..............................P.220
Rear window wiper and washer switch ...........................P.224
Usage.......................................................... .................P.220, 224
Adding washer fluid ..............................................................P.393
Warning messages ..............................................................P.453
Emergency flasher switch ....................................... ..........P.434
Fuel filler door opener swi tch ...........................................P.227
Hood lock release lever ........................................ .............P.385
Tilt and telescopic steering control switch .....................P.164
Adjustment ..................................................... ......................P.164
Driving position memory
*1....................................................P.158
Air conditioning system ............................. ...............P.314, 321
Usage.......................................................... .................P.314, 321
Rear window defogger ........................................... ......P.316, 323
Audio Plus
*1, 2
Premium Audio*1, 2
*1
: If equipped
*2: Refer to “NAVIGATI ON AND MULTIMEDIA SYSTEM OWNER’S MAN-
UAL”.
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701-4. Hybrid system
■Charging the 12-volt battery
 P.471
■After the 12-volt battery has dis-
charged or when the terminal
has been removed and installed
during exchange, etc.
The gasoline engine may not stop
even if the vehicle is being driven by
the hybrid battery (traction battery).
If this continues for a few days, con-
tact your To yota dealer.
■Sounds and vibrations specific
to a hybrid vehicle
There may be no engine sound or
vibration even though the vehicle is
able to move with the “READY” indi-
cator is illuminate d. For safety,
make sure to shift the shift lever to P
and apply the parking brake when
parked.
The following sounds or vibrations
may occur when the hybrid system
is operating and are not a malfunc-
tion:
●Motor sounds may be heard from
the engine compartment.
●Sounds may be heard from the
hybrid battery (traction battery)
under the rear seats when the
hybrid system starts or stops.
●Relay operating sounds such as a
snap or soft clank will be emitted
from the hybrid battery (traction
battery), under the rear seats,
when the hybrid system is started
or stopped.
●Sounds from the hybrid system
may be heard when the back door
is open.
●Sounds may be heard from the
transmission when the gasoline
engine starts or stops, when driv-
ing at low speeds, or during idling.
●Engine sounds may be heard
when accelerating sharply.
●Sounds may be heard due to
regenerative braking when the
brake pedal is dep ressed or as
the accelerator pedal is released.
●Vibration may be felt when the
gasoline engine starts or stops.
●Cooling fan sounds may be heard
from the air intake vent under the
rear seat.
■Maintenance, repair, recycling,
and disposal
Contact your Toyota dealer regard-
ing maintenance, repair, recycling
and disposal. Do n ot dispose of the
vehicle yourself.
When driving with the gasoline
engine stopped, a sound, which
changes in accordance with the
driving speed, will be played in
order to warn people nearby of
the vehicle’s approach. The
sound will stop when the vehicle
speed exceeds approximately
22 mph (35 km/h).
■Acoustic Vehicle Alerting Sys-
tem
In the following cases, the Acoustic
Vehicle Alerting System may be dif-
ficult for surrounding people to hear.
●In very noisy areas
●In the wind or the rain
Also, as the Acoust ic Vehicle Alert-
ing System is installed on the front
of the vehicle, it may be more diffi-
cult to hear from the rear of the vehi-
cle compared to the front.
■If “Acoustic Vehicle Alerting
System Malfunction Visit your
Dealer” is displayed on the
multi-information display
The system may be malfunctioning.
Have the vehicle inspected by your
Toyota dealer.
Acoustic Vehicle Alerting
System

711-4. Hybrid system
1
For safety and security
*: This function can only be used in
the mainland U.S.A. It cannot be
used in other states and territo-
ries, including Alaska and Hawaii.
This system operates based on
the driving situation and traffic
information to enhance fuel
economy.
For details about Predictive effi-
cient drive, refer to “NAVIGA-
TION AND MULTIMEDIA
SYSTEM OWNER’S MANUAL”.
■Predictive deceleration sup-
port
 When the vehicle approaches
to predictive deceleration sup-
port points registered in the
navigation system, the refer-
ence operation range ( ) of
the ECO Accelerator Guid-
ance ( P.107) on the multi-
information display will be
turned off to encourage the
driver to reduce excessive
acceleration.
 The engine braking force will be increased according to the
driving conditions to more effi-
ciently charge the hybrid bat-
tery (traction battery) after the
accelerator pedal is released.
■Predictive SOC control
The following types of control
are performed based on data
such as road and traffic informa-
tion during route guidance by
the navigation system to help
ensure that the vehicle effi-
ciently uses electricity.
 When there is a long downhill
slope along the route, the sys-
tem reduces the hybrid bat-
tery (traction battery) level
before reaching the slope to
help ensure charging capacity
for regenerative braking while
traveling downhill.
 When traffic congestion is
predicted along the route, the
system helps ensure a certain
battery level before reaching
congested roads to reduce
the frequency of starting the
engine to charge the hybrid
battery (traction battery) due
to low battery levels.
Predictive efficient drive
(vehicles with navigation
system)
*
A

761-4. Hybrid system
When a certain level of impact is
detected by the impact sensor,
the emergency shut off system
blocks the high voltage current
and stops the fuel pump to mini-
mize the risk of electrocution
and fuel leakage. If the emer-
gency shut off system activates,
your vehicle will not restart. To
restart the hybrid system, con-
tact your Toyota dealer.
A message is automatically dis-
played when a malfunction
occurs in the hybrid system or
an improper operation is
attempted.
If a warning message is shown
on the multi-information display,
read the message and follow the
instructions.
■If a warning light comes on, a
warning message is displayed,
or the 12-volt battery is discon-
nected
The hybrid system may not start. In this case, try to start the system
again. If the “READY” indicator does
not come on, contact your Toyota
dealer.
Emergency shut off sys-
tem
Hybrid warning message

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Vehicle status information and indicators
Vehicle status informa-tion and indicators
2-1. Instrument cluster
Warning lights and indica-tors ............................... 82
Gauges and meters (Vehi- cles with 4.2-inch display)..................................... 87
Gauges and meters (Vehi- cles with 7-inch display) 91
Multi-information display (4.2-inch display) .......... 94
Multi-information display (7- inch display) .............. 105
Head-up display .......... 116
Energy monitor/consump- tion screen................. 120