fuel cap TOYOTA VENZA HYBRID 2021 Owners Manual (in English)

3TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
4-1. Before drivingDriving the vehicle......... 184
Cargo and luggage ....... 191
Vehicle load limits ......... 194
Trailer towing ................ 195
Dinghy towing ............... 195
4-2. Driving procedures Power (ignition) switch .. 196
EV drive mode .............. 202
Hybrid transmission ...... 204
Turn signal lever ........... 207
Parking brake ................ 208
Brake Hold .................... 211
4-3. Operating the lights and wipers
Headlight switch ............ 214
AHB (Automatic High Beam) .................................... 217
Windshield wipers and washer......................... 220
Rear window wiper and washer......................... 224
4-4. Refueling Opening the fuel tank cap.................................... 226
4-5. Using the driving support
systems
Toyota Safety Sense 2.0 229
PCS (Pre-Collision System) .................................... 235
LTA (Lane Tracing Assist) .................................... 243
RSA (Road Sign Assist) 253Dynamic radar cruise control
with full-speed range ... 256
BSM (Blind Spot Monitor) .................................... 267
Intuitive parking assist ... 276
PKSB (Parking Support Brake) .......................... 283
Parking Support Brake func- tion (static objects) ...... 287
Parking Support Brake func- tion (rear-crossing vehicles).................................... 293
Driving mode s elect switch
.................................... 297
Driving assist systems ... 298
4-6. Driving tips Hybrid vehicle driving tips.................................... 304
Winter driving tips .......... 306
Utility vehicle precautions .................................... 309
5-1. Using the ai r conditioning
system and defogger
Automatic air conditioning system (vehicles with 8-inch
display) ........................ 314
Automatic air conditioning system (vehicl es with 12.3-
inch display) ................ 321
Heated steering wheel/seat heater s/sea

t ventilators331
5-2. Using the interior lights Interior lights list ............ 334
5-3. Using the storage features List of storage features .. 338
4Driving
5Interior features

15Pictorial index
To prevent freezing (windshield wiper de-icer)*...........P.319, 329
Precautions against car wash
(Rain-sensing windshield wipers)
*.......................................P.371
Replacing the wiper insert .................................... ...............P.421
Fuel filler door ............................................... .....................P.226
Refueling method ............................................... ..................P.226
Fuel type/fuel tan k capacity .................................................P.481
Tires ....................................................................................P.397
Tire size/inflation pressure ................................... ................P.485
Winter tires/tire chain ........................................ ...................P.306
Checking/rotation/tire pressur e warning system ..................P.397
Coping with flat tires......................................... ....................P.457
Hood ....................................................................................P.385
Opening ........................................................ .......................P.385
Engine oil ..................................................... ........................P.482
Coping with overheat ........................................... ................P.474
Warning messages ..............................................................P.453
Headlights..................................................... ......................P.214
Parking lights .....................................................................P.214
Daytime running lights .. ....................................................P.214
Turn signal lights ...............................................................P.207
Side marker lights ............................................. .................P.214
Tail lights/stop lights ........................................ .................P.214
Tail lights .................................................... ........................P.214
License plate lights........................................... .................P.214
Back-up lights
Shifting the shift lever to R ...................................................P.205
Exterior lights for driving
(Replacing: P.431)
E
F
G
H
I
J
K
L
M
N
O
P

711-4. Hybrid system
1
For safety and security
*: This function can only be used in
the mainland U.S.A. It cannot be
used in other states and territo-
ries, including Alaska and Hawaii.
This system operates based on
the driving situation and traffic
information to enhance fuel
economy.
For details about Predictive effi-
cient drive, refer to “NAVIGA-
TION AND MULTIMEDIA
SYSTEM OWNER’S MANUAL”.
■Predictive deceleration sup-
port
 When the vehicle approaches
to predictive deceleration sup-
port points registered in the
navigation system, the refer-
ence operation range ( ) of
the ECO Accelerator Guid-
ance ( P.107) on the multi-
information display will be
turned off to encourage the
driver to reduce excessive
acceleration.
 The engine braking force will be increased according to the
driving conditions to more effi-
ciently charge the hybrid bat-
tery (traction battery) after the
accelerator pedal is released.
■Predictive SOC control
The following types of control
are performed based on data
such as road and traffic informa-
tion during route guidance by
the navigation system to help
ensure that the vehicle effi-
ciently uses electricity.
 When there is a long downhill
slope along the route, the sys-
tem reduces the hybrid bat-
tery (traction battery) level
before reaching the slope to
help ensure charging capacity
for regenerative braking while
traveling downhill.
 When traffic congestion is
predicted along the route, the
system helps ensure a certain
battery level before reaching
congested roads to reduce
the frequency of starting the
engine to charge the hybrid
battery (traction battery) due
to low battery levels.
Predictive efficient drive
(vehicles with navigation
system)
*
A

183
4
4
Driving
Driving
4-1. Before drivingDriving the vehicle....... 184
Cargo and luggage ..... 191
Vehicle load limits ....... 194
Trailer towing .............. 195
Dinghy towing ............. 195
4-2. Driving procedures Power (ignition) switch 196
EV drive mode ............ 202
Hybrid transmission .... 204
Turn signal lever ......... 207
Parking brake .............. 208
Brake Hold .................. 211
4-3. Operating the lights and wipers
Headlight switch .......... 214
AHB (Automatic High Beam)........................ 217
Windshield wipers and washer....................... 220
Rear window wiper and washer....................... 224
4-4. Refueling Opening the fuel tank cap.................................. 226
4-5. Using the driving support
systems
Toyota Safety Sense 2.0 .................................. 229
PCS (Pre-Collision System) .................................. 235LTA (Lane Tracing Assist)
.................................. 243
RSA (Road Sign Assist) .................................. 253
Dynamic radar cruise con- trol with full-speed range
.................................. 256
BSM (Blind Spot Monitor) .................................. 267
Intuitive parking assist . 276
PKSB (Parking Support Brake) ........................ 283
Parking Support Brake func- tion (static objects) .... 287
Parking Support Brake func- tion (rear-crossing vehi-
cles) ........................... 293
Driving mode select switch .................................. 297
Driving assist systems. 298
4-6. Driving tips Hybrid vehicle driving tips.................................. 304
Winter driving tips........ 306
Utility vehicle precautions .................................. 309

1984-2. Driving procedures
■When “Check Fuel Cap” is dis-
played on the multi-information
display
 P.228
■If the hybrid system is malfunc-
tioning
 P.76
■Electronic key battery
 P.425
■Operation of the power switch
●If the switch is not pressed shortly
and firmly, the power switch mode
may not change or the hybrid sys-
tem may not start.
●If attempting to re start the hybrid
system immediately after turning
the power switch to OFF, the
hybrid system ma y not start in
some cases. After turning the
power switch to OFF, please wait
a few seconds before restarting
the hybrid system.
■Customization
If the smart key system has been
deactivated in a customized setting,
refer to P.468.
1 Stop the vehicle completely.
2 If the parking brake is in man-
ual mode, set the parking
brake. ( P.208)
Check the parking brake indicator
is illuminated.
3 Shift the shift position to P.
( P.205)
4 Press the power switch
shortly and firmly.
The hybrid system will stop, and the
meter display will be extinguished.
Release the shift lever when press-
WARNING
■When starting the hybrid sys-
tem
Always start the hybrid system
while sitting in the driver’s seat.
Do not depress the accelerator
pedal while starting the hybrid
system under any circumstances.
Doing so may cause an accident
resulting in dea th or serious
injury.
■Caution while driving
If hybrid system failure occurs
while the vehicle is moving, do not
lock or open the doors until the
vehicle reaches a safe and com-
plete stop. Activation of the steer-
ing lock in this c ircumstance may
lead to an accident, resulting in
death or serious injury.
NOTICE
■When starting the hybrid sys-
tem
If the hybrid system becomes diffi-
cult to start, have your vehicle
checked by your T oyota dealer
immediately.
■Symptoms indicating a mal-
function with the power
switch
If the power switch seems to be
operating somewhat differently
than usual, such as the switch
sticking slightly, there may be a
malfunction. Contact your Toyota
dealer immediately.
Stopping the hybrid sys-
tem

2264-4. Refueling
4-4.Refueling
Close all the doors and win-
dows, and turn the power
switch to OFF.
 Confirm the type of fuel.
■Fuel types
 P.488
■Fuel tank opening for unleaded
gasoline
To help prevent incorrect fueling,
your vehicle has a fuel tank opening
that only acco mmodates the spe-
cial nozzle on unleaded fuel pumps.
Opening the fuel tank
cap
The fuel tank of your vehicle
has a special structure,
which requires a reduction
in fuel tank pressure before
refueling. After the opener
switch has been pressed, it
will take several seconds
until the vehicle is ready for
refueling.
Before refueling the vehi-
cle
WARNING
■When refueling the vehicle
Observe the following precautions
while refueling the vehicle. Failure
to do so may result in death or
serious injury.
●After exiting the vehicle and
before opening the fuel door,
touch an unpainted metal sur-
face to discharge any static
electricity. It is important to dis-
charge static electricity before
refueling because sparks result-
ing from static electricity can
cause fuel vapors to ignite while
refueling.
●Always hold the grips on the
fuel tank cap and turn it slowly
to remove it.
A whooshing sound may be
heard when the f uel tank cap is
loosened. Wait until the sound
cannot be heard before fully
removing the cap. In hot
weather, pressurized fuel may
spray out of the filler neck and
cause injury.
●Do not allow anyone that has
not discharged static electricity
from their body to come close to
an open fuel tank.
●Do not inhale vaporized fuel.
Fuel contains substances that
are harmful if inhaled.
●Do not smoke while refueling
the vehicle.
Doing so may cause the fuel to
ignite and cause a fire.
●Do not return to the vehicle or
touch any person or object that
is statically charged. This may
cause static electricity to build
up, resulting in a possible igni-
tion hazard.

2274-4. Refueling
4
Driving
1Press the opener switch to
open the fuel filler door.
The fuel filler doo r will open within
about 10 seconds of the switch
being pressed. Before refueling is
possible, a messa ge will be shown
on the multi-information display in
the instrument cluster to indicate
the progress of the fuel filler door opener.
2
Turn the fuel tank cap slowly
to open it and put it into the
holder on the fuel filler door.
■If the fuel filler door cannot be
opened
 P.466
After refueling, turn the fuel tank
cap until you hear a click. Once
the cap is released, it will turn
slightly in the opposite direction.
WARNING
■When refueling
Observe the following precautions
to prevent fuel overflowing from
the fuel tank:
●Securely insert the fuel nozzle
into the fuel filler neck.
●Stop filling the tank after the fuel
nozzle automatically clicks off.
●Do not top off the fuel tank.
NOTICE
■Refueling
●Finish refueling within 30 min-
utes. If more than 30 minutes
passes, the internal valve
closes. In this condition, fuel
may overflow during the refuel-
ing process. Press the fuel filler
door opener switch again.
●Do not spill fuel during refueling.
Doing so may damage the vehi-
cle, such as causing the emis-
sion control system to operate
abnormally or damaging fuel
system components or the vehi-
cle’s painted surface.
Opening the fuel tank capClosing the fuel tank cap

2284-4. Refueling
■When “Check Fuel Cap” is dis-
played on the multi-information
display
The fuel tank cap may be unfas-
tened or loose. Turn the power
switch to OFF, check the cap and
tighten it securely. If the message
remains, wait a few seconds and
then turn the pow er switch to OFF
once again.
WARNING
■When replacing the fuel tank
cap
Do not use anything but a genu-
ine Toyota fuel tank cap designed
for your vehicle. Doing so may
cause a fire or other incident
which may result in death or seri-
ous injury.
NOTICE
■When refueling
When refueling your vehicle,
make sure that the fuel filler door
lock is not pushed by the fuel noz-
zle boot, etc., as this may cause a
valve to close, possibly resulting
in a fuel spill.
If the fuel filler door lock has been
pushed, operate the fuel filler door
opener switch in the vehicle
before continu ing to refuel.

3245-1. Using the air conditioning system and defogger
When the function is on, the indica-
tor illuminates on the screen.
Front seat concentrated air-
flow mode (S-FLOW)
( P.328)
Select to display the previous
screen.
■When the outside temperature
exceeds 75°F (24°C) and the air
conditioning system is on
●In order to reduce the air condi-
tioning power consumption, the air
conditioning system may switch to
recirculated air mode automati-
cally.
This may also reduce fuel con-
sumption.
●Recirculated air mode is selected
as a default mode when the power
switch is turned to ON.
●It is possible to switch to outside
air mode at any time by selecting
the outside/recirculated air mode
switch.
■Fogging up of the windows
●The windows will easily fog up
when the humidity in the vehicle is
high. Turning the cooling and
dehumidification function on will
dehumidify the air from the outlets
and defog the windshield effec-
tively.
●If you turn the cooling and dehu-
midification function off, the win-
dows may fog up more easily.
●The windows may fog up if the
recirculated air mode is used.
■When driving on dusty roads
Close all windows. If dust thrown up
by the vehicle is still drawn into the
vehicle after closing the windows, it
is recommended that the air intake
mode be set to outside air mode
and the fan speed to any setting
except off.
■Outside/recirculated air mode
●Setting to the recirculated air
mode temporarily is recom-
mended in preventing dirty air
from entering the vehicle interior
and helping to c ool the vehicle
when the outside air temperature
is high.
●Outside/recirculated air mode may
automatically switch depending on
the temperature setting or the
inside temperature.
■When the outside temperature
falls to nearly 32°F (0°C)
The dehumidification function may
not operate even when “A/C” switch
is selected.
■Operation of the air condition-
ing system in Eco drive mode
●In Eco drive mode, the air condi-
tioning system is controlled as fol-
lows to prioritize fuel efficiency:
• Engine speed and compressor operation controlled to restrict
heating/cooling capacity
• Fan speed restri cted when auto-
matic mode is selected
●To improve air conditioning perfor-
mance, perform the following
operations:
• Adjust the fan speed
• Turn off Eco drive mode ( P.297)
• Turn off Eco air conditioning mode
●When the driving mode is set to
Eco drive mode, the Eco air condi-
tioning mode will be turned on
automatically. Even in this case,
the Eco air conditioning mode can
be turned off by selecting the Eco
A
B

3816-2. Maintenance
6
Maintenance and care
The OBD system determines
that a problem exists some-
where in the emission control
system. Your vehicle may not
pass the I/M test and may need
to be repaired. Contact your
Toyota dealer to service the
vehicle.
When the 12-volt battery is
disconnected or discharged
Readiness codes that are set
during ordinary driving are
erased.
Also, depending on your driv-
ing habits, the readiness
codes may not be completely
set.
 When the fuel tank cap is
Vehicle exterior
ItemsCheck points
Doors
• Do the doors
operate
smoothly?
Engine hood
• Does the engine hood lock system
work properly?
Fluid leaks
• There should not be any signs of
fluid leakage
after the vehicle
has been parked.
Tires
• Is the tire infla-tion pressure
correct?
• The tires should not be damaged
or excessively
worn.
• Have the tires been rotated
according to the
maintenance
schedule?
• The wheel nuts should not be
loose.
Windshield
wipers/rear
window wiper
• The wiper blades should not show
any signs of
cracking, split-
ting, wear, con-
tamination or
deformation.
• The wiper blades should clear the
windshield/rear
window without
streaking or skip-
ping.
Emission inspection
and maintenance (I/M)
programs
Some states have vehicle
emission inspection pro-
grams which include OBD
(On Board Diagnostics)
checks. The OBD system
monitors the operation of
the emission control sys-
tem.
If the malfunction indica-
tor lamp comes on
Your vehicle may not
pass the I/M test in the fol-
lowing situations: