service schedule TOYOTA xB 2012 Warranties & Maintenance Guides (in English)

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Who Is the Warrantor
Scion is the warrantor for these limited
warranties. Scion is a marque of Toyota
Motor Sales, U.S.A., Inc., 19001 South
Western Avenue, Torrance, California
90509-2991, a California corporation.
Which Vehicles Are Covered
These warranties apply to all 2012
model year xB vehicles registered and
normally operated in the United States,
U.S. territories and Canada. Warranty
coverage is automatically transferred at
no cost to subsequent vehicle owners.
Multiple Warranty Conditions
This booklet contains warranty terms
and conditions that may vary depending
on the part covered. A warranty for
specific parts or systems, such as the
Powertrain Warranty or Emission
Performance Warranty, is governed by
the coverage set forth in that warranty
as well as the General Warranty
Provisions.
When Warranty Begins
The warranty period begins on the
vehicle’s in-service date, which is the
first date the vehicle is either delivered
to an ultimate purchaser, leased, or
used as a company car or
demonstrator.
Repairs Made at No Charge
Repairs and adjustments covered by
these warranties are made at no
charge for parts and labor.
Parts Replacement
Any needed parts replacement will be
made using new or remanufactured
parts. The decision whether a part
should be repaired or replaced will be
made by the Authorized Servicing
Dealership and/or Scion. Parts
scheduled to be replaced as required
maintenance are warranted until their
first replacement only.
Authorized Servicing
Dealerships
For the purposes of these limited
warranties, an Authorized Servicing
Dealership is a Scion dealership or a
Toyota dealership.
Scion Authorized Parts and
Accessories
Scion Authorized Parts are any Scion
brand parts manufactured by or on
behalf of Scion or Toyota Motor
Corporation for use with Scion vehicles.
Scion Authorized Accessories are any
Scion brand accessories manufactured
by or on behalf of Scion or Toyota Motor
Corporation for use with Scion vehicles.
GENERAL WARRANTY PROVISIONS
WARRANTY
Your Warranties in Detail10

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REPLACEMENT PARTS
To ensure optimum performance and
maintain the quality built into your
vehicle’s emission control systems,
Scion recommends the use of Scion
Authorized Parts when servicing or
repairing the systems.
Warranty coverage is not dependent
upon the use of any particular brand
of replacement parts, and you may
elect to use non–Scion Authorized
Parts for maintenance and repairs.
However, use of replacement parts
that are not equivalent in quality to
Scion Authorized Parts may impair
the effectiveness of the emission
control systems.
If you use replacement parts that have
maintenance or replacement schedules
different from those of Scion
Authorized Parts, you must follow the
maintenance and replacement
schedules for the parts you are using.
In addition, you should ensure that
such parts are warranted by their
manufacturers to be equivalent to
Scion Authorized Parts.
IF YOUR VEHICLE FAILS
AN EMISSIONS TEST
If your vehicle fails an EPA-approved
emissions test, you may make a claim
under the Emission Performance
Warranty. To do so, take your vehicle to
an Authorized Servicing Dealership and
present a copy of the emissions test
report. Also, take your maintenance
records in case they are needed.
If your claim qualifies for coverage, the
dealership will repair your vehicle
within 30 days (unless a shorter period
is required by law). If your claim is
denied, Scion will notify you in writing
of the reason within the same period. If
we fail to do so, we will repair your
vehicle free of charge. The only
exceptions allowed are when you
request or agree to a delay, or when a
delay is caused by factors beyond the
control of Scion or the dealership.
For information on how to obtain
service under the Emission Defect
Warranty, see page 30, “Obtaining
Warranty Service.”
FEDERAL EMISSION CONTROL WARRANTY
WARRANTY
Your Warranties in Detail19

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REPLACEMENT PARTS
To ensure optimum performance and
maintain the quality built into your
vehicle’s emission control systems,
Scion recommends the use of Scion
Authorized Parts when servicing or
repairing the systems.
Warranty coverage is not dependent
upon the use of any particular brand
of replacement parts, and you may
elect to use non-Scion Authorized
Parts for maintenance and repairs.
However, use of replacement parts
that are not equivalent in quality to
Scion Authorized Parts may impair
the effectiveness of the emission
control systems.
If you use replacement parts that have
maintenance or replacement schedules
different from those of Scion
Authorized Parts, you must follow the
maintenance and replacement
schedules for the parts you are using.
In addition, you should ensure that
such parts are warranted by their
manufacturers to be equivalent to
Scion Authorized Parts.
IF YOUR VEHICLE FAILS
A SMOG-CHECK TEST
If your vehicle fails a smog-check test,
you may make a claim under the
Emission Performance Warranty. To do
so, take your vehicle to an Authorized
Servicing Dealership and present a
copy of the smog-check test report.
Also, take your maintenance records in
case they are needed.
If your claim qualifies for coverage, the
dealership will repair your vehicle
within 30 days (unless a shorter period
is required by law). If your claim is
denied, Scion will notify you in writing
of the reason within the same period. If
we fail to do so, we will repair your
vehicle free of charge. The only
exceptions allowed are when you
request or agree to a delay, or when a
delay is caused by factors beyond the
control of Scion or the dealership.
For information on how to obtain
service under the Emission Defect
Warranty, see page 30, “Obtaining
Warranty Service.”
CALIFORNIA EMISSION CONTROL WARRANTY
WARRANTY
Your Warranties in Detail25

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R
egular maintenance is essential
to obtaining the highest level of
performance, safety and
reliability from your Scion. It can also
increase your vehicle’s resale value.
The following pages are designed to
help you make sure your vehicle
receives proper and timely
maintenance. Along with other
important information related to vehicle
service, you’ll find
factory-recommended maintenance
guidelines and a log in which to
document your vehicle’s maintenance
history. In addition to scheduled maintenance,
your vehicle requires ongoing general
maintenance such as fluid checks and
visual inspections. These procedures
are explained in the “Vehicle
Maintenance and Care” section of the
Owner’s Manual. Be sure to perform
these procedures regularly to ensure
the most trouble-free operation of your
vehicle.
With proper maintenance and care,
your vehicle will last longer and deliver
more dependable, economical
performance. Follow this booklet’s
recommendations and you’ll enjoy
maximum reliability and peace of mind
from your Scion for many years to
come.
THE IMPORTANCE OF SCHEDULED MAINTENANCE
Maintenance Log32
MAINTENANCE

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N
ow that you’ve got your Scion
on the road, you want to make
sure it keeps going. That’s
where scheduled maintenance comes
in. Taking your car in for regular service
will help your ride run better and last
longer. It will keep your repair bills
down too.
This booklet makes it easy to keep your
Scion running smoothly. It lists all the
factory-recommended services and
tells you when your vehicle needs
them. Be sure to look this booklet over
carefully and keep it in your glove box.
Do what it says and your Scion should
be happy for many miles to come.Put it In Writing
To help you keep track of your Scion’s
service history, each maintenance
chart in this booklet includes:
>Boxes to check for each service
item performed
>Space for the maintenance provider
to include a service verification
stamp
>Space to write the date and mileage
that service is performed
Documenting your service history may
make your car worth more when you’re
ready to sell. There’s a reason smart
people write things down.
In addition to scheduled
maintenance, your vehicle requires
general maintenance such as fluid
checks and visual inspections.
These procedures are explained in
the “Vehicle Maintenance and Care”
section of the
Owner’s Manual.To
help keep your Scion out of trouble,
be sure to perform these
procedures regularly.
Scion is a marque of Toyota Motor
Sales, U.S.A., Inc.
KEEP YOUR RIDE RUNNING
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MAINTENANCE

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IMPORTANT
MAINTENANCE
INFORMATION
It is especially important to regularly
replace the engine oil and oil filter.
Failure to do so can cause oil gelling,
which can result in severe damage to
your vehicle and require costly repairs
that are not covered by the New
Vehicle Limited Warranty.
Maintenance Records
To make sure your warranty coverage
stays intact, you need to maintain your
Scion according to the
recommendations in this booklet. You
should keep records of vehicle
maintenance, including date and
mileage at time of service and a
description of service items performed
and parts installed. The scheduled
maintenance log can help you keep
track of this information. If you sell
your car, be sure to give your
maintenance records to the new owner.
Scion will not deny a warranty claim
solely because you don’t have records
to show that you maintained your
vehicle. However, damage or failures
caused by lack of proper maintenance
are not covered under warranty.
Maintenance Providers
You can have maintenance and repair
services done by any automotive
service provider you choose, or you can
do them yourself. Scion won’t deny a
warranty claim solely because you used
a service provider other than a Scion
dealership for maintenance and
repairs. However, damage or failures
caused by improper maintenance or
repairs are not covered under warranty.
NOTE:Only Scion dealerships and
Toyota dealerships are authorized to
provide warranty service/repairs for
your Scion.
Dealer-Recommended
Maintenance
Your dealer may recommend more
frequent maintenance intervals or
more maintenance services than those
listed in the scheduled maintenance
log. These additional services are not
required to maintain your warranty
coverage. Ask your dealer to explain
any recommended maintenance not
included in the scheduled maintenance
log.
For a complete description of Scion
warranty coverages, see the
Warranty Information portion of this
booklet.
MAINTENANCE & SCION WARRANTY COVERAGE
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MAINTENANCE

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Miles or Months?
Scion recommends obtaining
scheduled maintenance for your vehicle
every 5,000 miles or six months,
whichever comes first.
For example:
>If you drive 5,000 miles in less than
six months, you should obtain
maintenance at5,000 miles- don’t
wait until six months.
>If at six months you have driven less
than 5,000 miles, you should obtain
maintenance at six months- don’t
wait until 5,000 miles.
Be sure to keep an eye on your mileage
so that you obtain maintenance when
recommended. If you are a low-mileage
driver, mark your calendar to remind
yourself to obtain maintenance every
six months.
Special Operating Conditions
In addition to standard maintenance
items, the maintenance log indicates
services that should be performed on
vehicles that are driven under
especially demanding conditions.
These “special operating conditions”
and their required maintenance items
are clearly indicated in each chart.
NOTE: You should perform these
additional maintenance services if
you drive
primarilyunder any of the
special operating conditions
indicated. If you drive only
occasionally under these
conditions, it is not necessary to
perform the additional services.
Engine Oil Selection
Please refer to your Owner’s Manual
for the specific oil viscosity rating
recommended for your vehicle/engine
type.
SuperChrome and Alloy
Wheel Care
If you purchased genuine Toyota
accessory Aluminum Alloy Wheels,
follow these cleaning guidelines to
maintain the appearance of your alloy
wheels:
>If wheels are hot, wait for them to
cool before washing.
>Use a soft sponge or cotton cloth to
apply the same mild car-wash soap
as used for the vehicle body. Quickly
rinse off with water. Use a soft cloth
to apply the same car wax as used
for the vehicle body.
>DO NOT USE: Any kind of chemical
based cleaners, alcohol, solvents,
gasoline, steam cleaners, scouring
pads, wire brushes, or coarse
abrasives to clean your wheels.
USING THE MAINTENANCE LOG CHARTS
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MAINTENANCE