TOYOTA xB 2013 Warranties & Maintenance Guides (in English)

Who Is the Warrantor
Scion is the warrantor for these limited
warranties. Scion is a marque of Toyota
Motor Sales, U.S.A., Inc., 19001 South
Western Avenue, Torrance, California
90509-2991, a California corporation.
Which Vehicles Are Covered
These warranties apply to all 2013
model year xB vehicles registered and
normally operated in the United States,
U.S. territories and Canada. Warranty
coverage is automatically transferred at
no cost to subsequent vehicle owners.
Multiple Warranty Conditions
This booklet contains warranty terms
and conditions that may vary depending
on the part covered. A warranty for
specific parts or systems, such as the
Powertrain Warranty or Emission
Performance Warranty, is governed by
the coverage set forth in that warranty
as well as the General Warranty
Provisions.
When Warranty Begins
The warranty period begins on the
vehicle’s in-service date, which is the
first date the vehicle is either delivered
to an ultimate purchaser, leased, or
used as a company car or
demonstrator.
Repairs Made at No Charge
Repairs and adjustments covered by
these warranties are made at no
charge for parts and labor.
Parts Replacement
Any needed parts replacement will be
made using new or remanufactured
parts. The decision whether a part
should be repaired or replaced will be
made by the Authorized Servicing
Dealership and/or Scion. Parts
scheduled to be replaced as required
maintenance are warranted until their
first replacement only.
Authorized Servicing
Dealerships
For the purposes of these limited
warranties, an Authorized Servicing
Dealership is a Scion dealership or a
Toyota dealership.
GENERAL WARRANTY PROVISIONS
WARRANTY
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Scion Authorized Parts and
Accessories
Scion Authorized Parts are any Scion
brand parts manufactured by or on
behalf of Scion or Toyota Motor
Corporation for use with Scion vehicles.
Scion Authorized Accessories are any
Scion brand accessories manufactured
by or on behalf of Scion or Toyota Motor
Corporation for use with Scion vehicles.
Important: You must use the
Dispute Settlement Program (or, in
California, the CDSP) before
seeking remedies through a court
action pursuant to the
Magnuson-Moss Warranty Act (the
“Act”). However, if you choose to
pursue rights and remedies not
created by the Act, you are not
required to use the Dispute
Settlement Program (CDSP). You
may also be required to use the
Dispute Settlement Program or
CDSP before seeking remedies
under the “Lemon Laws” of your
state. Please check this booklet and
the appropriate page of theOwner’s
Warranty Rights Notificationbooklet
for additional information and the
requirements applicable to your
state.
Informal Dispute Settlement
Program
Toyota offers assistance through an
informal dispute settlement program
called the Dispute Settlement
Program. This program is
administered by an independent third
party:
National Center for Dispute Settlement
P.O. Box 688
Mt. Clemens, MI 48046
Further information about this program
can be found in this booklet and the
Owner’s Warranty Rights Notification
booklet.
California residents: Toyota offers you
assistance through an informal dispute
settlement program called the
California Dispute Settlement Program
(CDSP). A brochure about the program
is found in your glove box. For
additional information, call the Toyota
Customer Experience Center at (800)
331-4331. You may also contact the
CDSP directly at (888) 300-6237. Failure
to use the CDSP may affect your rights
and remedies under California’s
“Lemon Laws.”
GENERAL WARRANTY PROVISIONS
WARRANTY
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Limitations
The performance of necessary repairs
and adjustments is the exclusive
remedy under these warranties or any
implied warranties. Scion does not
authorize any person to create for it any
other obligation or liability in
connection with this vehicle.
Any implied warranty of
merchantability or fitness for a
particular purpose is limited to the
duration of these written warranties.
Some states do not allow restrictions
on how long an implied warranty lasts,
so this limitation may not apply to you.
Your Rights Under State Law
These warranties give you specific legal
rights. You may also have other rights
that vary from state to state.
GENERAL WARRANTY PROVISIONS
WARRANTY
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WARRANTY AT A GLANCE
GENERAL WARRANTY PROVISIONS
WARRANTY
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WHAT IS COVERED AND
HOW LONG
Basic Warranty
This warranty covers repairs and
adjustments needed to correct defects
in materials or workmanship of any
part supplied by Scion, subject to the
exceptions indicated under “What Is
Not Covered” on pages 14-15.
Coverage is for 36 months or
36,000 miles, whichever occurs first,
with the exception of wheel alignment
and wheel balancing, which are
covered for 12 months or 20,000 miles,
whichever occurs first.
Powertrain Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of any component listed
in the next two columns and supplied
by Scion, subject to the exceptions
indicated under “What Is Not Covered”
on pages 14-15.
Coverage is for 60 months or
60,000 miles, whichever occurs first.
Engine
Cylinder block and head and all
internal parts, timing gears and
gaskets, timing chain/belt and cover,
flywheel, valve covers, oil pan, oil
pump, engine mounts, turbocharger
housing and all internal parts, super
charger housing and all internal parts,
engine control computer, water pump,
fuel pump, seals and gaskets.
Transmission and Transaxle
Case and all internal parts, torque
converter, clutch cover, transmission
mounts, transfer case and all internal
parts, engine control computer, seals
and gaskets.
Front-Wheel-Drive System
Final drive housing and all internal
parts, axle shafts, drive shafts,
constant velocity joints, front hub and
bearings, seals and gaskets.
Rear-Wheel-Drive System
Axle housing and all internal parts,
propeller shafts, U-joints, axle shafts,
drive shafts, bearings, supports, seals
and gaskets.
Corrosion Perforation
Warranty
This warranty covers repair or
replacement of any original body panel
that develops perforation from
corrosion (rust-through), subject to the
exceptions indicated under “What Is
Not Covered” on pages 14-15.
Coverage is for 60 months, regardless
of mileage.
For information on how to protect your
vehicle from corrosion, see the section
entitled “Corrosion Prevention and
Appearance Care” in theOwner’s
Manual.
NEW VEHICLE LIMITED WARRANTY
WARRANTY
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Restraint Systems Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of any seatbelt or air bag
system supplied by Scion, subject to
the exceptions indicated under “What Is
Not Covered” on pages 14-15.
Coverage is for 60 months or
60,000 miles, whichever occurs first.
For vehicles sold and registered in the
state of Kansas, the warranty for
seatbelts and related components is
10 years, regardless of mileage.
Towing
When your vehicle is inoperable due to
failure of a warranted part, towing
service to the nearest Authorized
Servicing Dealership is covered.
WHAT IS NOT COVERED
This warranty does not cover damage
or failures resulting directly or
indirectly from any of the following:
>Fire, accidents or theft
>Abuse or negligence
>Misuse — for example, racing or
overloading
>Improper repairs
>Alteration or tampering, including
installation of non-Scion Authorized
Accessories
>Lack of or improper maintenance,
including use of fluids other than
those specified in theOwner’s
Manual
>Installation of non-Scion Authorized
Parts
>Airborne chemicals, tree sap, road
debris (including stone chips), rail
dust, salt, hail, floods, wind storms,
lightning and other environmental
conditions
>Water contamination
This warranty also does not cover the
following:
Tires
Tires are covered by a separate
warranty provided by the tire
manufacturer. See page 28.
Normal Wear and Tear
Noise, vibration, cosmetic conditions
and other deterioration caused by
normal wear and tear.
NEW VEHICLE LIMITED WARRANTY
WARRANTY
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Maintenance Expense
Normal maintenance services such as:
>Engine tune-ups
>Replacement of fluids and filters
>Lubrication
>Cleaning and polishing
>Replacement of spark plugs and
fuses
>Replacement of worn wiper blades,
brake pads/linings and clutch
linings
Vehicles With Altered
Odometer
Failure of a vehicle on which the
odometer has been altered so that
actual vehicle mileage cannot be
readily determined.
Salvage or Total-Loss
Vehicles
Any vehicle that has ever been issued a
“salvage” title or similar title under any
state’s law; or has ever been declared a
“total loss” or equivalent by a financial
institution or insurer, such as by
payment for a claim in lieu of repairs
because the cost of repairs exceeded
the cash value of the vehicle. This
exclusion does not apply to the
emission control warranties.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure. Such
damages include but are not limited to
inconvenience; the cost of
transportation, telephone calls and
lodging; the loss of personal or
commercial property; and the loss of
pay or revenue.
Disclaimer of Extra Expenses and
Damages
The performance of necessary
repairs and adjustments is the
exclusive remedy under this
warranty or any implied warranty.
Scion does not authorize any person
to create for it any other obligation
or liability in connection with this
vehicle. Scion shall not be liable for
incidental or consequential
damages resulting from breach of
this written warranty or any implied
warranty. Any implied warranty of
merchantability or fitness for a
particular purpose is limited to the
duration of this written warranty,
except in states where this
limitation is not allowed.
NEW VEHICLE LIMITED WARRANTY
WARRANTY
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DISPUTE RESOLUTION
If a dispute arises regarding your
warranty coverage, please follow the
steps described under “If You Need
Assistance” on pages 4-5. Please note
that you must use the Dispute
Settlement Program (or, in California,
the CDSP) before seeking remedies
through a court action pursuant to the
Magnuson-Moss Warranty Act. You may
also be required to use the Dispute
Settlement Program or CDSP before
seeking remedies under the “Lemon
Laws” of your state. Please check the
appropriate page of theOwner’s
Warranty Rights Notificationbooklet
(located in your glove box) for the
requirements applicable to your state.
NEW VEHICLE LIMITED WARRANTY
WARRANTY
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WHAT IS COVERED AND
HOW LONG
Emission Defect Warranty
Scion warrants that your vehicle:
>Was designed, built and equipped to
conform at the time of sale with
applicable federal emissions
standards.
>Is free from defects in materials and
workmanship that may cause the
vehicle to fail to meet these
standards.
Federal regulations require that this
warranty be in effect for two years or
24,000 miles from the vehicle’s
in-service date, whichever occurs first.
However, under the terms of the Basic
Warranty, Scion provides coverage of
three years or 36,000 miles, whichever
occurs first. Specific components may
have longer coverage under the terms
of the Powertrain Warranty.
Additionally, components marked
“8/80” in the parts list on pages 18–19
have coverage of eight years or
80,000 miles, whichever occurs first.
Emission Performance
Warranty
Some states and localities have
established vehicle inspection and
maintenance (I/M) programs to
encourage proper vehicle maintenance.
If an EPA-approved I/M program is in
force in your area, you are eligible for
Emission Performance Warranty
coverage.
Under the terms of the Emission
Performance Warranty and federal
regulations, Scion will make all
necessary repairs if both of the
following occur:
>Your vehicle fails to meet applicable
emissions standards as determined
by an EPA-approved emissions test.
>This failure results or will result in
some penalty to you — such as a
fine or denial of the right to use your
vehicle — under local, state or
federal law.
This warranty is in effect for two years
or 24,000 miles from the vehicle’s
in-service date, whichever occurs first.
Additionally, components marked
“8/80” in the parts list on pages 18–19
have coverage of eight years or
80,000 miles, whichever occurs first.
FEDERAL EMISSION CONTROL WARRANTY
WARRANTY
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WHAT IS NOT COVERED
These warranty obligations do not
apply to failures or noncompliance
caused by:
>The use of replacement parts not
certified in accordance with
aftermarket parts certification
regulations.
>The use of replacement parts not
equivalent in quality or design to
original equipment parts.
Provisions under the “What Is Not
Covered” section of the New Vehicle
Limited Warranty also apply to this
warranty.
WARRANTY PARTS LIST
Air Conditioning System
>Compressor
>Condenser
>Evaporator
>Associated Parts
Air/Fuel Metering System
>Air/fuel ratio feedback control system
>Cold-start enrichment system
>Deceleration control system
>Electronic fuel injection system
components
– Airflow sensor
– Engine control module (8/80)
– Throttle body
– Other components
Air Induction System
>Intake manifold and intake air surge
tank
Catalyst System
>Catalytic converter and protector
(8/80)
>Constricted fuel filler neck
>Exhaust manifold
>Exhaust pipe (manifold to catalyst
and/or catalyst to catalyst)
Evaporative Control System
>Charcoal canister
>Diaphragm valve
>Fuel filler cap
>Fuel tank
>Vapor liquid separator
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
FEDERAL EMISSION CONTROL WARRANTY
WARRANTY
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