service TOYOTA YARIS CROSS 2021 User Guide

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1-4. Hybrid system
For safety and security
The illustration is an example for explanation and may differ from the actual item.
Warning label
Service plug
Rear inverter*
Rear electric motor (traction motor)*
Hybrid battery (traction battery)
High voltage cables (orange)
Front electric motor (traction motor)
Air conditioning compressor
Hybrid system precautions
Take care when handling the hybrid system, as it is a high volt age
system (about 580V at maximum) as well as contains parts that
become extremely hot when the hybrid system is operating. Obey
the warning labels attached to the vehicle.
System components

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1-4. Hybrid system
Power control unit
*: AWD models only
■Running out of fuel
When the vehicle has run out of fuel and the hybrid system cannot be started,
refuel the vehicle with at least enough gasoline to make the low fuel level warn-ing light ( P.442) go off. If there is only
a small amount of fuel, the hybrid sys- tem may not be able to start. (The stan-dard amount of fuel is about 6.3 L [1.7
gal., 1.4 Imp. gal.] when the vehicle is on a level surface. This value may vary when the vehicle is on a slope. Add
extra fuel when the vehicle is inclined.)
■Electromagnetic waves
●High voltage parts and cables on
hybrid vehicles incorporate electro- magnetic shielding, and therefore emit approximately the same amount of
electromagnetic waves as conven- tional gasoline powered vehicles or home electronic appliances.
●Your vehicle may cause sound inter-ference in some third party-produced
radio parts.
■Hybrid battery (traction battery)
The hybrid battery (traction battery) has
a limited service life. The lifespan of the hybrid battery (traction battery) can change in accordance with driving style
and driving conditions.
■Starting the hybrid system in an extremely cold environment
When the hybrid battery (traction bat-
tery) is extremely cold (below approxi- mately -30°C [-22°F]) under the influence of the outside temperature, it
may not be possible to start the hybrid system. In this case, try to start the hybrid system again after the tempera-
ture of the hybrid battery increases due to the outside temperature increase etc.
■Declaration of conformity
This model conforms to hydrogen emis-
sions according to regulation ECE100
(Battery electric vehicle safety).
WARNING
■High voltage precautions
This vehicle has high voltage DC and AC systems as well as a 12-volt sys-tem. DC and AC high voltage is very
dangerous and can cause severe burns and electric shock that may result in death or serious injury.
●Never touch, disassemble, remove or replace the high voltage parts,
cables or their connectors.
●The hybrid system will become hot
after starting as the system uses high voltage. Be careful of both the high voltage and the high tempera-
ture, and always obey the warning labels attached to the vehicle.
●Never try to open the service plug access hole located under the left side of the rear seat. The service
plug is used only when the vehicle is serviced and is subject to high voltage.
■Road accident cautions
Observe the following precautions to
reduce the risk of death or serious injury:
●Pull your vehicle off the road, apply the parking brake, shift the shift lever to P, and turn the hybrid sys-
tem off.

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4-6. Driving tips
Driving
Use fluids that are appropriate to
the prevailing outside tempera-
tures.
• Engine oil
• Engine/power control unit coolant
• Washer fluid
 Have a service technician
inspect the condition of the 12-
volt battery.
 Have the vehicle fitted with four
snow tires or purchase a set of
tire chains for the front tires.
Ensure that all tires are the same size
and brand, and that chains match the
size of the tires.
Perform the following according to
Winter driving tips
Carry out the necessary prepa-
rations and inspections before
driving the vehicle in winter.
Always drive the vehicle in a
manner appropriate to the pre-
vailing weather conditions.
Pre-winter preparations
WARNING
■Driving with snow tires
Observe the following precautions to
reduce the risk of accidents. Failure to do so may result in a loss of vehicle control and cause death or
serious injury.
●Use tires of the size specified.
●Maintain the recommended level of air pressure.
●Do not drive at speeds in excess of the speed limit or the speed limit specified for the snow tires being
used.
●Use snow tires on all, not just some
wheels.
■Driving with tire chains
Observe the following precautions to reduce the risk of accidents.Failure to do so may result in the vehi-
cle being unable to be driven safely, and may cause death or serious injury.
●Do not drive in excess of the speed limit specified for the tire chains
being used, or 50 km/h (30 mph), whichever is lower.
●Avoid driving on bumpy road sur-faces or over potholes.
●Avoid sudden acceleration, abrupt steering, sudden braking and shift-ing operations that cause sudden
engine braking.
●Slow down sufficiently before enter-
ing a curve to ensure that vehicle control is maintained.
●Do not use LTA (Lane Tracing Assist) system. (if equipped)
NOTICE
■Repairing or replacing snow tires
Request repairs or replacement of snow tires from any authorized Toyota retailer or Toyota authorized repairer,
or any reliable repairer or legitimate tire retailers.This is because the removal and
attachment of snow tires affects the operation of the tire pressure warning valves and transmitters.
Before driving the vehicle

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6
Maintenance and care
Maintenance and care
6-1. Maintenance and care
Cleaning and protecting the
vehicle exterior ............... 376
Cleaning and protecting the
vehicle interior ................ 379
6-2. Maintenance
Maintenance requirements 382
6-3. Do-it-yourself maintenance
Do-it-yourself service precau-
tions ................................ 384
Hood ................................. 386
Positioning a floor jack...... 387
Engine compartment ........ 389
12-volt battery ................... 394
Tires .................................. 396
Tire inflation pressure ....... 406
Wheels.............................. 408
Air conditioning filter ......... 410
Cleaning the hybrid battery
(traction battery) air intake
vent and filter .................. 412
Wireless remote control/elec-
tronic key battery ............ 415
Checking and replacing fuses
....................................... 418
Light bulbs ........................ 423

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6-2. Maintenance
6-2.Mainte nance
■Where to go for maintenance ser-
vice?
In order to maintain your vehicle in the best possible condition, Toyota recom-
mends that maintenance service opera- tions as well as other inspections and repairs be carried out by authorized
Toyota retailers or Toyota authorized repairers, or any reliable repairers. For repairs and services covered by your
warranty, please visit an authorized Toyota retailer or repairer, who will use genuine Toyota parts in repairing any
difficulties you may encounter. There can also be advantages in utilizing authorized Toyota retailers or repairers
for non-warranty repairs and services, as members of the Toyota network will be able to expertly assist you with any
difficulties you may encounter.
Your Toyota retailer or Toyota authorized
repairer, or any reliable repairer will per- form all of the scheduled maintenance on your vehicle reliably and economi-
cally due to their experience with Toyota vehicles.
Scheduled maintenance should be
performed at specified intervals
according to the maintenance
schedule.
For full details of your maintenance
schedule, read the “Toyota Service
Booklet” or “Toyota Warranty Booklet”.
What about do-it-yourself mainte-
nance?
Many of the maintenance items are
easy to do yourself if you have a little
mechanical ability and a few basic
automotive tools.
Note, however, that some maintenance
tasks require special tools and skills.
These are best performed by qualified
technicians. Even if you’re an experi-
enced do-it-yourself mechanic, we rec-
ommend that repairs and maintenance
be conducted by any authorized Toyota
retailer or Toyota authorized repairer, or
any reliable repairer. Any authorized
Toyota retailer or repairer will keep a
record of maintenance, which could be
useful should you ever require War-
ranty Service. Should you choose to
select a qualified and equipped profes-
sional other than an authorized Toyota
repairer to service or maintain your
vehicle, we recommend that you
Maintenance require-
ments
To ensure safe and economical
driving, day-to-day care and
regular maintenance are
essential. Toyota recommends
the maintenance below.
WARNING
■If your vehicle is not properly
maintained
Improper maintenance could result in serious damage to the vehicle and
possible death or serious injury.
■Handling of the 12-volt battery
12-volt battery posts, terminals and related accessories contain lead and
lead compounds which are known to cause brain damage. Wash your hands after handling. ( P.394)
Scheduled maintenance
Do-it-yourself maintenance

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6-2. Maintenance
Maintenance and care
request that a record of maintenance
be kept.
■Does your vehicle need repairs?
Be on the alert for changes in perfor- mance and sounds, and visual tip-offs
that indicate service is needed. Some important clues are:
●Engine misses (misfire), stumbling or pinging
●Appreciable loss of power
●Strange engine noises
●A fluid leak under the vehicle (How-ever, water dripping from the air con-
ditioning system after use is normal.)
●Change in exhaust sound (This may
indicate a dangerous carbon monox- ide leak. Drive with the windows open and have the exhaust system checked
immediately.)
●Flat-looking tires, excessive tire
squeal when cornering, uneven tire wear
●Vehicle pulls to one side when driven straight on a level road
●Strange noises related to suspension movement
●Loss of brake effectiveness, spongy feeling brake pedal, pedal almost touches the floor, vehicle pulls to one
side when braking
●Engine coolant temperature continu- ally higher than normal ( P.100, 95)
If you notice any of these clues, take
your vehicle to any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer as soon as possi-
ble. Your vehicle may need adjustment or repair.

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6-3. Do-it-yourself maintenance
Maintenance and care
■Engine oil consumption
A certain amount of engine oil will be
consumed while driving. In the following situations, oil consumption may increase, and engine oil may need to be
refilled in between oil maintenance inter- vals.
●When the engine is new, for example directly after purchasing the vehicle or after replacing the engine
●If low quality oil or oil of an inappropri-ate viscosity is used
●When driving at high engine speeds or with a heavy load, when towing
(vehicles with towing packages), or when driving while accelerating or decelerating frequently
●When leaving the engine idling for a long time, or when driving frequently
through heavy traffic
■After changing the engine oil
The engine oil maintenance data should be reset. Perform the following proce-
dures:
1 Press / (7-inch display) or
/ (4.2-inch display) of the
meter control switch to select .
2 Press / (7-inch display) or
/ (4.2-inch display) to select
“Vehicle Settings” and then press
and hold .
3 Press / to select “Oil Mainte-
nance” and then press .
4 Press / to select “Yes” and
then press .
A message will be displayed on the multi-information display when the reset
procedure has been completed.
■Engine coolant reservoir
The coolant level is satisfactory if it
is between the “F” and “L” lines on
WARNING
■Used engine oil
●Used engine oil contains poten-
tially harmful contaminants which may cause skin disorders such as inflammation and skin cancer, so
care should be taken to avoid pro- longed and repeated contact. To remove used engine oil from your
skin, wash thoroughly with soap and water.
●Dispose of used oil and filters only in a safe and acceptable manner. Do not dispose of used oil and fil-
ters in household trash, in sewers or onto the ground.Call any authorized Toyota retailer
or Toyota authorized repairer, or any reliable repairer, service station or auto parts store for information
concerning recycling or disposal.
●Do not leave used engine oil within
the reach of children.
NOTICE
■To prevent serious engine dam- age
Check the oil level on a regular basis.
■When replacing the engine oil
●Be careful not to spill engine oil on
the vehicle components.
●Avoid overfilling, or the engine
could be damaged.
●Check the oil level on the dipstick
every time you refill the vehicle.
●Be sure the engine oil filler cap is
properly tightened.
Checking the coolant

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6-3. Do-it-yourself maintenance
Maintenance and care
Use only Toyota wheel nuts and
wheel nut wrenches designed for
use with your aluminum wheels.
 When rotating, repairing or
changing your tires, check that
the wheel nuts are still tight after
driving 1600 km (1000 miles).
 Be careful not to damage the
aluminum wheels when using
tire chains.
 Use only Toyota genuine balance
weights or equivalent and a plas-
tic or rubber hammer when bal-
ancing your wheels.
WARNING
●Never use oil or grease on the wheel bolts or wheel nuts.
Oil and grease may cause the wheel nuts to be excessively tight-ened, leading to bolt or disc wheel
damage. In addition, the oil or grease can cause the wheel nuts to loosen and the wheel may fall off,
causing an accident and resulting in death or serious injury. Remove any oil or grease from the wheel bolts or
wheel nuts.
■Use of defective wheels prohib-
ited
Do not use cracked or deformed wheels. Doing so could cause the tire
to leak air during driving, possibly causing an accident.
NOTICE
■Replacing tire pressure warning
valves and transmitters
●Because tire repair or replacement
may affect the tire pressure warning valves and transmitters, make sure to have tires serviced by any autho-
rized Toyota retailer or Toyota authorized repairer, or any reliable repairer. In addition, make sure to
purchase your tire pressure warn- ing valves and transmitters at any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer.
●Ensure that only genuine Toyota wheels are used on your vehicle.Tire pressure warning valves and
transmitters may not work properly with non-genuine wheels.
Aluminum wheel precau-
tions (if equipped)

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6-3. Do-it-yourself maintenance
Maintenance and care
up.
■Checking interval
Inspect and replace the air conditioning filter according to the maintenance schedule. In dusty areas or areas with
heavy traffic flow, early replacement may be required. (For scheduled main-tenance information, please refer to the
“Toyota Service Booklet” or “Toyota War- ranty Booklet”.)
■If air flow from the vents decreases dramatically
The filter may be clogged. Check the fil- ter and replace if necessary.
NOTICE
■When using the air conditioning system
Make sure that a filter is always
installed. Using the air conditioning system without a filter may cause damage to
the system.
■To prevent damage to the filter cover
When moving the filter cover in the
direction of arrow to release the fit- ting, pay attention not to apply exces-sive force to the claws. Otherwise, the
claws may be damaged.

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6-3. Do-it-yourself maintenance
Maintenance and care
remove the filter from cover as
shown in the illustration.
4 Remove the dust and clogs from
the filter using a vacuum
cleaner, etc.
Make sure to also remove the dust and clogs from the inside of the air intake
vent cover.
5 Reinstall the filter to the cover.
1 Engage the filter to the 2 tabs as
shown in the illustration.
2 Engage the 2 claws to install the
filter.
Make sure that the filter is not crooked or deformed when installing it.
6 Install the air intake vent cover.
1 Insert the tab of the cover as
shown in the illustration.
2 Push the cover to engage the 2
claws.
■Scheduled maintenance of the air
intake vent
Refer to “Toyota Service Booklet” or “Toyota Warranty Booklet”.
■Cleaning the air intake vent
●Dust in the air intake vent may inter-fere with the cooling of the hybrid bat-
tery (traction battery). If charging/discharging of the hybrid battery (traction battery) becomes lim-
ited, the distance that the vehicle can be driven using the electric motor (traction motor) may be reduced and
the fuel economy may be reduced. Inspect and clean the air intake vent periodically.
●Improper handling of the air intake vent cover and filter may result in
damage to them. If you have any con- cerns about cleaning the filter, contact any authorized Toyota retailer or
Toyota authorized repairer, or any reli- able repairer.
■If “Maintenance Required for Trac-tion Battery Cooling Parts See
Owner’s Manual” is displayed on the multi-information display
●If this warning message is displayed on the multi-information display, remove the air intake vent cover and